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RingCentral DigitalLine Reviews & Product Details

RingCentral DigitalLine Overview

What is RingCentral DigitalLine?

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform.

RingCentral DigitalLine Details
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Product Description

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform.


Seller Details
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
63,470 Twitter followers
LinkedIn® Page
www.linkedin.com
6,160 employees on LinkedIn®
Ownership
NYSE:RNG
Total Revenue (USD mm)
$1,183
Description

RingCentral, Inc. (NYSE: RNG) is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes. RingCentral is headquartered in Belmont, California, and has offices around the world.


Richelle  P.
RP
Overview Provided by:
Account Executive at RingCentral

Recent RingCentral DigitalLine Reviews

Paul G.
PG
Paul G.Mid-Market (51-1000 emp.)
4.0 out of 5
"Reliable & Generally Great for Inbounds"
The inbound calls that come in are relevant over 90% of the time, making it simple to connect. They also do a great job funneling calls location to...
Kendra L.
KL
Kendra L.Small-Business (50 or fewer emp.)
4.0 out of 5
"Nice CallCenter option for Small businesses"
Its handy to use. We are a team of 3 with 2 phone lines and use this app daily. We alternate who is there and when based on call volume. Calls, ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Worst experience in my business career"
We used ring central for our phone services from day one - for over 13 years. It worked but then when employees left or were terminated - you were...
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RingCentral DigitalLine Media

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26 RingCentral DigitalLine Reviews

4.2 out of 5
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26 RingCentral DigitalLine Reviews
4.2 out of 5
26 RingCentral DigitalLine Reviews
4.2 out of 5

RingCentral DigitalLine Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Kendra L.
KL
Customer Service Rep and Administrator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about RingCentral DigitalLine?

Its handy to use. We are a team of 3 with 2 phone lines and use this app daily. We alternate who is there and when based on call volume. Calls, Texts and Voicemails come through clear and timely. Texts and Voicemails get sent to our email so its easy to see and follow up with customers. Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

There are little things like registering address for 911 calls.. we all work from our own homes and the account is listed under the company address.. it will randomly decide it needs the address updated and then calls arent coming through and cannot call out until we re enter the business address. Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

Allows a company phone with multiple numbers for our multiple locations we service across Canada. This allows incoming and outgoing calls and texts without our staff having to use their cell phones or the company to provide phones. A double line allows the other line to ring through to the 2nd team member so our missed calls are minimal. Review collected by and hosted on G2.com.

AH
Procurement Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about RingCentral DigitalLine?

The best thing about the RingCentral DigitalLine is the User-Friendly interface. Anyone with basic computer knowledge can easily use it. Also, it's very easy to get started with, You don't need an expert to download and configure it.

Apart from that, It has some robust features like, a variety of calling features, messaging, meetings, video calls etc.

On top of that, it's also easy on your pocket. Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

There're instances where one can feel audio disturbance during calls. Also, the customer support has a very long wait time before you can reach to the person who can actually help you. Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

It saves my time by providing a very user-friendly interface so that we don't have to train our staff on how to use it. ALso, it saves my money by providing cost-effective plans as per my business needs. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about RingCentral DigitalLine?

We used ring central for our phone services from day one - for over 13 years. It worked but then when employees left or were terminated - you were locked into a 3 year contract and they would make you pay for the lines you were not using! Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

This company is only interested in ripping you off. They were charging me 950 a month for using 8 lines and would not let me out of the contract as i had sold off a portion of my business and reduced the size of my company! Even though i had been their client for over 10 years - there is no flexibility. No for the same services and more, and better customer care and service i pay $110 a month!!!!! Do not ever get into a contract with them - they could care less to help you and your business in whatever situation you find yourself in! Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

We need a phone system Review collected by and hosted on G2.com.

Paul G.
PG
Internal Sales Rep
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Thank You page
What do you like best about RingCentral DigitalLine?

The inbound calls that come in are relevant over 90% of the time, making it simple to connect. They also do a great job funneling calls location to location Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

It is not the easiest to dial on. We use it only to a limited extent. Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

This is our reliable phone interface we count on everyday. Review collected by and hosted on G2.com.

Maria N.
MN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RingCentral DigitalLine?

I love how easy the software is to navigate. All menu options are displayed on the left, so it's easy to keep an overview of your tasks and which items to select for whichever purposes. RingCentral allows for seamless operation, handling multiple calls in a short span of time, as well as keeping a history over every action you have taken through this program. I use it every day and I love it! It's the perfect integration in my work-day. Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

Sometimes it does feel like there is a lot of text to navigate through, or perhaos the actual design/UI could use a small overhaul, but it's not interfering with anything. Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

I am able to call customers, clients, employees and other business locations of ours. Review collected by and hosted on G2.com.

AS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about RingCentral DigitalLine?

I am a user of ringcentreal , I have a exprience of four year with it. It very good to talk about ringcentreal in my houres i used this every singal time, I am in sales deparment. I alway used this one. i am very happy to use this one software. Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

Some time it's lake but every software have issues. I also know this but ringcentral solved it., when i calims. I have no problem yet. After that i dont know about future. Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

As i said before its laking but when i raies the issue. They solved it. I am very happy about it they moved fast and freely there customer support is very good Review collected by and hosted on G2.com.

BA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RingCentral DigitalLine?

The best thing about RingCentral DigitalLine is the customer friendly interface. Even a guy like me with a very minimum technical knowledge can find the way arround. The cost is very low for a small business. The instalation is so easy just like a normal software. Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

The customer support is not so good. The put you on long hold so if you're a non-tech guy, don't rely on their customer support too much. Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

The main problme RingCentral DigitalLine solved for me is to provide me a user friendly interface so i can install and use the dialer without consulting a technician. Review collected by and hosted on G2.com.

AB
sales
Automotive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RingCentral DigitalLine?

I have a lot of expericence with ring centreal for past three years. I saw many updates in ringcentral so i have many things to say i like it it vewry corporative based on expreience and software Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

i feel thing like my shareing call someting lage into in but. After software update its ok now, So now i dont have a problem with it Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

last i said i have problem with my sahring but now its ok Review collected by and hosted on G2.com.

AS
sales
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RingCentral DigitalLine?

Yes many thing like i am in sales department, So i alwsys need to contact my customers. i need to call them text them. I love it once thing more about voice massage, if you have hearing problem so there also wrriten in text. Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

Right now nothing. i am fully satisty with the software, Also i have no complain. If i feel any thing about it then i will let you know about. Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

I have no problem right now Review collected by and hosted on G2.com.

MS
Sales & support
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about RingCentral DigitalLine?

Easy to use and if i talk about setup is vey confortable business or toll free number are included and operates seamlessly across desktop, Phone, Tablet numerous integrations are available. if i talk about options. Hold option. Extention option any many more. Review collected by and hosted on G2.com.

What do you dislike about RingCentral DigitalLine?

Currently, I am facing a issue that is green call button automaticlly turens into blind and whenever i try to call they said (we are facing some kind of issue try later). i face Two to three times a day. Review collected by and hosted on G2.com.

What problems is RingCentral DigitalLine solving and how is that benefiting you?

You dont have to spend to much time of your configuration setup is very easy to use. Review collected by and hosted on G2.com.