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Best UCaaS Platforms - Page 5

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

UCaaS, or unified communications as a service, software serves as a communication and collaboration hub for organizations. These tools provide features such as VoIP, instant messaging, video conferencing, and other collaboration tools in a singular, cloud-based platform. UCaaS platforms can connect entire enterprise businesses, facilitating rapid, streamlined communication and decision-making with varying functionality offered in one product. While the U in UCaaS stands for unified, not universal, the goal of these platforms is to bring all corporate person-to-person communication methods under one umbrella.

UCaaS products offer features provided by collaborative point solutions such as VoIP software, video conferencing software, internal communications software, and other team collaboration software types. While businesses could purchase each one of these solutions separately, a UCaaS platform can potentially supply the features of them all in a more malleable package. The integrated nature of these platforms enables users to monitor and receive alerts via one medium.

While UCaaS products provide extensive functionality themselves, many will integrate with outside content management systems or contact center software depending on the specific use case of the organization in question. However, it is extremely uncommon for UCaaS to provide discrete email capabilities, and typically leverages whatever email system the business uses to handle messaging and coordination in that channel.

To qualify for inclusion in the UCaaS category, a product must:

Be a cloud-based collaboration and communication platform
Supply VoIP, video conferencing, business messaging, and file sharing
Provide cross-channel functionality
Offer additional collaboration and communication tools natively
Be flexible enough to incorporate new communication channels as they are developed
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Featured UCaaS Platforms At A Glance

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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204 Listings in UCaaS Platforms Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ecosmob builds custom UCaaS platforms that actually fit how your business communicates—not the other way around. From real-time voice and video to presence, messaging, conferencing, and beyond, we

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 54% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ecosmob Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Simple
    2
    Audio Quality
    1
    Call Quality
    1
    Convenience
    1
    Cons
    User Interface
    2
    Difficult Interface
    1
    Inefficiency
    1
    Learning Curve
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ecosmob features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    10.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2007
    HQ Location
    Ahmedabad, India
    Twitter
    @ecosmob
    1,030 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    341 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ecosmob builds custom UCaaS platforms that actually fit how your business communicates—not the other way around. From real-time voice and video to presence, messaging, conferencing, and beyond, we

Users
No information available
Industries
No information available
Market Segment
  • 54% Mid-Market
  • 31% Small-Business
Ecosmob Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Simple
2
Audio Quality
1
Call Quality
1
Convenience
1
Cons
User Interface
2
Difficult Interface
1
Inefficiency
1
Learning Curve
1
Limited Features
1
Ecosmob features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
10.0
Native VoIP
Average: 8.9
Seller Details
Year Founded
2007
HQ Location
Ahmedabad, India
Twitter
@ecosmob
1,030 Twitter followers
LinkedIn® Page
www.linkedin.com
341 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and anal

    Users
    No information available
    Industries
    • Staffing and Recruiting
    Market Segment
    • 57% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vitel Global Cloud PBX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Calling Features
    1
    Cons
    Login Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vitel Global Cloud PBX features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    5.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    Piscataway, New Jersey
    Twitter
    @vitel_global
    1,332 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    211 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and anal

Users
No information available
Industries
  • Staffing and Recruiting
Market Segment
  • 57% Mid-Market
  • 29% Small-Business
Vitel Global Cloud PBX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Calling Features
1
Cons
Login Issues
1
Vitel Global Cloud PBX features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 8.8
8.3
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
5.0
Native VoIP
Average: 8.9
Seller Details
Year Founded
2010
HQ Location
Piscataway, New Jersey
Twitter
@vitel_global
1,332 Twitter followers
LinkedIn® Page
www.linkedin.com
211 employees on LinkedIn®
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Entry Level Price:$0.02 per minute
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for devel

    Users
    No information available
    Industries
    • Telecommunications
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Asterisk Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Service
    1
    Easy Integration
    1
    Easy Integrations
    1
    Integrations
    1
    Time Efficiency
    1
    Cons
    Complex Processes
    2
    Customer Service
    1
    Difficult Interface
    1
    Difficult Settings Management
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Asterisk features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sangoma
    Year Founded
    1984
    HQ Location
    Markham, ON
    Twitter
    @Sangoma
    6,544 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    629 employees on LinkedIn®
    Ownership
    TSX-V:STC
Product Description
How are these determined?Information
This description is provided by the seller.

Build Voice, Video and Text Applications Easily With Asterisk, The World's Most Widely Adopted Open Source Communications Software Development Framework. Asterisk is an open source framework for devel

Users
No information available
Industries
  • Telecommunications
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 36% Small-Business
Asterisk Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Service
1
Easy Integration
1
Easy Integrations
1
Integrations
1
Time Efficiency
1
Cons
Complex Processes
2
Customer Service
1
Difficult Interface
1
Difficult Settings Management
1
Poor Customer Support
1
Asterisk features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Sangoma
Year Founded
1984
HQ Location
Markham, ON
Twitter
@Sangoma
6,544 Twitter followers
LinkedIn® Page
www.linkedin.com
629 employees on LinkedIn®
Ownership
TSX-V:STC
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    AT&T Office@Hand is a flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AT&T Office@Hand Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Communication
    2
    Team Collaboration
    2
    Communication
    1
    Cross-Platform
    1
    Cons
    Call Drops
    1
    Customer Service
    1
    Glitches
    1
    Performance Issues
    1
    Poor Call Quality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AT&T Office@Hand features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    10.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    AT&T Inc.
    Year Founded
    1876
    HQ Location
    Dallas, TX
    Twitter
    @ATT
    879,846 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    178,075 employees on LinkedIn®
    Ownership
    NYSE: T
Product Description
How are these determined?Information
This description is provided by the seller.

AT&T Office@Hand is a flexible cloud-based solution that provides voice, fax, text messaging, and audio and video conferencing so workers can be more productive in the office or on the go.

Users
No information available
Industries
No information available
Market Segment
  • 53% Small-Business
  • 35% Mid-Market
AT&T Office@Hand Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Communication
2
Team Collaboration
2
Communication
1
Cross-Platform
1
Cons
Call Drops
1
Customer Service
1
Glitches
1
Performance Issues
1
Poor Call Quality
1
AT&T Office@Hand features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
10.0
Native VoIP
Average: 8.9
Seller Details
Seller
AT&T Inc.
Year Founded
1876
HQ Location
Dallas, TX
Twitter
@ATT
879,846 Twitter followers
LinkedIn® Page
www.linkedin.com
178,075 employees on LinkedIn®
Ownership
NYSE: T
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ComputerTalk designs, deploys, and supports contact center solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New Y

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 45% Mid-Market
    • 45% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ComputerTalk features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    6.7
    Tenancy Flexibility
    Average: 8.7
    0.0
    No information available
    6.7
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1987
    HQ Location
    Richmond HIll, ON, Canada
    Twitter
    @iceComputerTalk
    426 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
    Phone
    1.800.410.1051
Product Description
How are these determined?Information
This description is provided by the seller.

ComputerTalk designs, deploys, and supports contact center solutions for more than 400 clients worldwide. Established in 1987, ComputerTalk's headquarters are located in Toronto, with offices in New Y

Users
No information available
Industries
No information available
Market Segment
  • 45% Mid-Market
  • 45% Small-Business
ComputerTalk features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
6.7
Tenancy Flexibility
Average: 8.7
0.0
No information available
6.7
Native VoIP
Average: 8.9
Seller Details
Year Founded
1987
HQ Location
Richmond HIll, ON, Canada
Twitter
@iceComputerTalk
426 Twitter followers
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
Phone
1.800.410.1051
(7)4.3 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At its best, unified communications (also called “UC”) is just what it says – it enables better collaboration by unifying formerly separate modes of communication into a single, combined user experien

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Mid-Market
    • 43% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Unified Communications Applications features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mitel
    Year Founded
    2008
    HQ Location
    Munich
    Twitter
    @Unify
    6,544 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,060 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At its best, unified communications (also called “UC”) is just what it says – it enables better collaboration by unifying formerly separate modes of communication into a single, combined user experien

Users
No information available
Industries
No information available
Market Segment
  • 57% Mid-Market
  • 43% Enterprise
Unified Communications Applications features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Mitel
Year Founded
2008
HQ Location
Munich
Twitter
@Unify
6,544 Twitter followers
LinkedIn® Page
www.linkedin.com
2,060 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fu

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Univerge Blue Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Calling Quality
    6
    Easy Setup
    4
    Intuitive
    4
    Video Conferencing
    4
    Cons
    Call Connectivity Issues
    4
    Connectivity Issues
    4
    Call Issues
    3
    Call Quality
    3
    Connection Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Univerge Blue features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Tenancy Flexibility
    Average: 8.7
    6.7
    Video Conferencing
    Average: 8.7
    10.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1899
    HQ Location
    Irving, Texas
    Twitter
    @NEC
    14,425 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    699 employees on LinkedIn®
    Ownership
    TYO:6701
Product Description
How are these determined?Information
This description is provided by the seller.

Messaging. Voice. Video. File Sharing. Chat. Contact Center. Integrations. All-In-one. With UNIVERGE BLUE, your employees can be there without being there. Set your business up for success with the fu

Users
No information available
Industries
No information available
Market Segment
  • 57% Small-Business
  • 29% Mid-Market
Univerge Blue Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Calling Quality
6
Easy Setup
4
Intuitive
4
Video Conferencing
4
Cons
Call Connectivity Issues
4
Connectivity Issues
4
Call Issues
3
Call Quality
3
Connection Issues
3
Univerge Blue features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.8
8.3
Tenancy Flexibility
Average: 8.7
6.7
Video Conferencing
Average: 8.7
10.0
Native VoIP
Average: 8.9
Seller Details
Year Founded
1899
HQ Location
Irving, Texas
Twitter
@NEC
14,425 Twitter followers
LinkedIn® Page
www.linkedin.com
699 employees on LinkedIn®
Ownership
TYO:6701
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ViiBE is Viirtue's quote to cash solution for our white label resellers. Our streamlined, full customer lifecycle software automates your quote to cash process ultimately scaling your business by eli

    Users
    No information available
    Industries
    • Education Management
    • Telecommunications
    Market Segment
    • 53% Small-Business
    • 24% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ViiBE features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.8
    7.2
    Tenancy Flexibility
    Average: 8.7
    8.3
    Video Conferencing
    Average: 8.7
    8.3
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Viirtue
    Year Founded
    2017
    HQ Location
    St Petersburg, Florida
    Twitter
    @Viirtue1
    127 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    53 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ViiBE is Viirtue's quote to cash solution for our white label resellers. Our streamlined, full customer lifecycle software automates your quote to cash process ultimately scaling your business by eli

Users
No information available
Industries
  • Education Management
  • Telecommunications
Market Segment
  • 53% Small-Business
  • 24% Enterprise
ViiBE features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.8
7.2
Tenancy Flexibility
Average: 8.7
8.3
Video Conferencing
Average: 8.7
8.3
Native VoIP
Average: 8.9
Seller Details
Seller
Viirtue
Year Founded
2017
HQ Location
St Petersburg, Florida
Twitter
@Viirtue1
127 Twitter followers
LinkedIn® Page
www.linkedin.com
53 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Accession Communicator is a communications software that delivers a suite of functions that enable enterprise customers to extend a network operator's critical business telephony services simultaneous

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Accession features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1981
    HQ Location
    Enfield, England, United Kingdom
    LinkedIn® Page
    www.linkedin.com
    113 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Accession Communicator is a communications software that delivers a suite of functions that enable enterprise customers to extend a network operator's critical business telephony services simultaneous

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Accession features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
1981
HQ Location
Enfield, England, United Kingdom
LinkedIn® Page
www.linkedin.com
113 employees on LinkedIn®
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Micro

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 38% Small-Business
    • 38% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Anywhere365 Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Efficiency
    3
    Features
    3
    Integrations
    3
    Easy Integrations
    2
    Cons
    Learning Curve
    4
    Complexity
    3
    Complex Usability
    3
    Difficult Setup
    3
    Steep Learning Curve
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Anywhere365 features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2010
    HQ Location
    ROTTERDAM, ZH
    Twitter
    @ANYWHERE365
    1,176 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    313 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Micro

Users
No information available
Industries
No information available
Market Segment
  • 38% Small-Business
  • 38% Enterprise
Anywhere365 Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Efficiency
3
Features
3
Integrations
3
Easy Integrations
2
Cons
Learning Curve
4
Complexity
3
Complex Usability
3
Difficult Setup
3
Steep Learning Curve
3
Anywhere365 features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2010
HQ Location
ROTTERDAM, ZH
Twitter
@ANYWHERE365
1,176 Twitter followers
LinkedIn® Page
www.linkedin.com
313 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 57% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LoopUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Communication
    2
    Convenience
    2
    Customer Support
    2
    Ease of Use
    2
    Helpful
    2
    Cons
    Account Management
    1
    Audio Issues
    1
    Complex Process
    1
    Complex Processes
    1
    Distraction
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LoopUp features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    LoopUp
    Year Founded
    2003
    HQ Location
    London, United Kingdom
    Twitter
    @LoopUp
    3,023 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    117 employees on LinkedIn®
    Ownership
    LSE:LOOP
Product Description
How are these determined?Information
This description is provided by the seller.

LoopUp is redefining how multinational enterprises manage telephony on a global scale with Microsoft Teams. In a market where organizations typically rely on fragmented regional providers and complex

Users
No information available
Industries
No information available
Market Segment
  • 57% Mid-Market
  • 29% Enterprise
LoopUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Communication
2
Convenience
2
Customer Support
2
Ease of Use
2
Helpful
2
Cons
Account Management
1
Audio Issues
1
Complex Process
1
Complex Processes
1
Distraction
1
LoopUp features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
LoopUp
Year Founded
2003
HQ Location
London, United Kingdom
Twitter
@LoopUp
3,023 Twitter followers
LinkedIn® Page
www.linkedin.com
117 employees on LinkedIn®
Ownership
LSE:LOOP
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cloud-based unified communications (UCaaS) is one of the many important features that make the Ooma Enterprise platform a great solution for growing businesses. Not only do UCaaS systems enable an inc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ooma Enterprise features and usability ratings that predict user satisfaction
    0.0
    No information available
    10.0
    Tenancy Flexibility
    Average: 8.7
    0.0
    No information available
    10.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2004
    HQ Location
    Sunnyvale, California
    Twitter
    @Ooma
    8,965 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    627 employees on LinkedIn®
    Ownership
    NYSE: OOMA
Product Description
How are these determined?Information
This description is provided by the seller.

Cloud-based unified communications (UCaaS) is one of the many important features that make the Ooma Enterprise platform a great solution for growing businesses. Not only do UCaaS systems enable an inc

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
Ooma Enterprise features and usability ratings that predict user satisfaction
0.0
No information available
10.0
Tenancy Flexibility
Average: 8.7
0.0
No information available
10.0
Native VoIP
Average: 8.9
Seller Details
Year Founded
2004
HQ Location
Sunnyvale, California
Twitter
@Ooma
8,965 Twitter followers
LinkedIn® Page
www.linkedin.com
627 employees on LinkedIn®
Ownership
NYSE: OOMA
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PeachComm offers a comprehensive, cloud-based communication platform designed to enhance business interactions by integrating voice, messaging, video conferencing, and collaboration tools into a singl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • peachcomm features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    10.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Woodstock, US
    Twitter
    @PeachComm
    7 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PeachComm offers a comprehensive, cloud-based communication platform designed to enhance business interactions by integrating voice, messaging, video conferencing, and collaboration tools into a singl

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
peachcomm features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
10.0
Native VoIP
Average: 8.9
Seller Details
Year Founded
2001
HQ Location
Woodstock, US
Twitter
@PeachComm
7 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
Entry Level Price:$14.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 73% Small-Business
    • 18% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Phone.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Business Tools
    2
    Customer Service
    2
    Customer Support
    2
    Helpful
    2
    User Interface
    2
    Cons
    Call Connectivity Issues
    1
    Call Drops
    1
    Internet Dependency
    1
    Meeting Issues
    1
    Meeting Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Phone.com features and usability ratings that predict user satisfaction
    7.2
    Has the product been a good partner in doing business?
    Average: 8.8
    10.0
    Tenancy Flexibility
    Average: 8.7
    10.0
    Video Conferencing
    Average: 8.7
    10.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Phone.com
    Year Founded
    2008
    HQ Location
    New York, US
    Twitter
    @phonedotcom
    4,718 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    487 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected

Users
No information available
Industries
No information available
Market Segment
  • 73% Small-Business
  • 18% Mid-Market
Phone.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Business Tools
2
Customer Service
2
Customer Support
2
Helpful
2
User Interface
2
Cons
Call Connectivity Issues
1
Call Drops
1
Internet Dependency
1
Meeting Issues
1
Meeting Management
1
Phone.com features and usability ratings that predict user satisfaction
7.2
Has the product been a good partner in doing business?
Average: 8.8
10.0
Tenancy Flexibility
Average: 8.7
10.0
Video Conferencing
Average: 8.7
10.0
Native VoIP
Average: 8.9
Seller Details
Seller
Phone.com
Year Founded
2008
HQ Location
New York, US
Twitter
@phonedotcom
4,718 Twitter followers
LinkedIn® Page
www.linkedin.com
487 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Providing a top notch phone experience for your cu

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Small-Business
    • 38% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingByName features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Miami, US
    Twitter
    @ringbyname
    746 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Providing a top notch phone experience for your cu

Users
No information available
Industries
No information available
Market Segment
  • 46% Small-Business
  • 38% Mid-Market
RingByName features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Year Founded
2012
HQ Location
Miami, US
Twitter
@ringbyname
746 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®