Phone.com Reviews & Product Details

Needed a dedicated business phone for my business. Phone.com allows me to have a business phone without having a separate physical phone. Review collected by and hosted on G2.com.

I don't have any complaints. There's a slight delay in implementation as they retrieve the number from a third-party vendor, but this is unavoidable. Review collected by and hosted on G2.com.

I was able to get the help I needed to move my phone to phone.com, it was a seamless process with great customer support from Juan. The technology they use is up to speed for business owners. I highly recommend this software, ask to speak with Juan, he was incredible with his knowledge and prompt responses. Review collected by and hosted on G2.com.

So far I loved all the features and the customer support Review collected by and hosted on G2.com.

Fast and easy and cheaper with great sales team .. Sales Team Juan Herrera

Made my day Review collected by and hosted on G2.com.

So far all good .. no issues from them.. Review collected by and hosted on G2.com.

The faxing is somewhat functional. The interface isn't awful. Review collected by and hosted on G2.com.

The meetings require the other user to download the app making them useless for businesses.

The phone app takes over your phone, makes answering other calls impossible and every time you connect to bluetooth, it will start a "call" to yourself. The fax doesn't have a "resend" option for failed faxes. Which happens kind of a lot, so you have to redownload and upload the info. Basically everything I needed it for was non-functional. Review collected by and hosted on G2.com.

What I like best about Phone.com is its ease of use and flexibility. The platform is user-friendly, and the features are adaptable to my business needs, which makes communication much more efficient. Review collected by and hosted on G2.com.

So far, there's nothing I dislike about Phone.com. We're still new to the platform, and everything has been working well for us. Review collected by and hosted on G2.com.

The customer service setting up the account was excellent.

I am not too tech savvy and its helpful to have someone like Juan Herrera to take care of setup for you.

Integration with our CRM Medicare Pro is number one feature Review collected by and hosted on G2.com.

Nothing so far. Service is great and easy to use interface. Review collected by and hosted on G2.com.

"The company truly shines with exceptional products, and this employee was a standout asset whose contributions made a significant difference." Review collected by and hosted on G2.com.

I don't have any reservations about the company, only wish Mr Herrera could be duplicated. Review collected by and hosted on G2.com.

the ability to use the phone system on any device and easy for non-technical users to use. Review collected by and hosted on G2.com.

I cannot think of anything I dislike about the system Review collected by and hosted on G2.com.

User Interface and quality of service for remote users Review collected by and hosted on G2.com.

Pricing is bit too high for a VoIP service that could potentially be replaced by a very cheap local service on a small company. Review collected by and hosted on G2.com.

Phone.com was a simple way to start using a business phone number when we first needed one, with an easy-to-understand interface and setup. Review collected by and hosted on G2.com.

It became clear to us as our business grew and we needed more than one person handling our business phone numbers, that what we needed was way more complicated than what Phone.com could offer. We were looking for complicated call flows and phone business hour rules, as well as multiple numbers pointing to different flows, etc. and Phone.com could not handle that level of complexity to our satisfaction. Review collected by and hosted on G2.com.