Best Software for 2025 is now live!
Save to My Lists
Claimed
Claimed

Top Rated Phone.com Alternatives

Phone.com Reviews & Product Details

Phone.com Overview

What is Phone.com?

Phone.com is the modern, work-from-anywhere solution for today’s agile, mobile, and always-on entrepreneurs and growing businesses. Looking for a business communications service to keep you connected from anywhere on any device? Phone.com offers all of the modern features of a big-enterprise phone system but is affordable and easy to use for entrepreneurs and growing businesses. In just minutes, you can take your business to the next level. The Phone.com solution includes advanced business phone features your growing business needs to serve your customers effectively and professionally. Big business features keep even the smallest business sounding large to potential customers. Advanced call handling options enhance your company image, and mobility features keep you connected anytime, anywhere with colleagues, customers, and partners whether you’re in the office or on the go.

Phone.com Details
Languages Supported
English
Show LessShow More
Product Description

Phone.com offers a variety of IP phones and analago telephone adapters (ATAs) that let you place and receive VoIP calls using your internet connection. Ordering your VoIP phone directly from us has its advantages

How do you position yourself against your competitors?

Welcome to the future of seamless communication for your business. In the competitive landscape of business phone service, making the right choice can remove the friction from business communications and help your business thrive.

Our customers who have switched have shared the top reasons they believe that Phone.com is the superior choice.

Phone.com offers a comprehensive feature set that goes beyond basic telephony. From AI-assisted call routing and video conferencing to HD voice quality, our platform is designed to meet the diverse needs of modern businesses. Enjoy the flexibility to customize your phone system with a range of features tailored to enhance your team's productivity.

When it comes to customer support, Phone.com takes pride in offering personalized assistance. Our dedicated support team is available 24/7 to address your queries and concerns promptly. Experience the difference of having a reliable partner committed to your success.


Seller Details
Seller
Phone.com
Year Founded
2008
HQ Location
New York, US
Twitter
@phonedotcom
4,811 Twitter followers
LinkedIn® Page
www.linkedin.com
420 employees on LinkedIn®
Description

Phone.com is the modern small business communication solution that lets you connect a business phone number to any device. You get the voice, video, text, call management, and collaboration features of an enterprise phone system without the cost.


Amber  N.
AN
Overview Provided by:

Recent Phone.com Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"Essentially useless for the intended purpose."
The faxing is somewhat functional. The interface isn't awful.
FH
Frank H.Small-Business (50 or fewer emp.)
5.0 out of 5
"JUAN WAS VERY PATIENT, KIND AND KNOWLEDGEABLE"
The customer service setting up the account was excellent. I am not too tech savvy and its helpful to have someone like Juan Herrera to take care ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"I’ve had a great experience with Phone.com so far!"
What I like best about Phone.com is its ease of use and flexibility. The platform is user-friendly, and the features are adaptable to my business n...
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
1 person requested security information

Phone.com Media

Phone.com Demo - My.Phone.com
Our online and mobile app for call, message, video, and fax management.
Phone.com Demo - Configure.Phone.com
Our online portal for account setup and management.
Phone.com Demo - Phone.com Mobile App
Manage your communications using your iOS or Android device.
Phone.com Demo - Pick Your Phone Number
Choose from local, toll-free, and custom phone numbers. Already have a number you love? You can transfer it to Phone.com.
Answer a few questions to help the Phone.com community
Have you used Phone.com before?
Yes

Video Reviews

30 Phone.com Reviews

3.4 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
30 Phone.com Reviews
3.4 out of 5
30 Phone.com Reviews
3.4 out of 5

Phone.com Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Medical Practice
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Phone.com?

The faxing is somewhat functional. The interface isn't awful. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

The meetings require the other user to download the app making them useless for businesses.

The phone app takes over your phone, makes answering other calls impossible and every time you connect to bluetooth, it will start a "call" to yourself. The fax doesn't have a "resend" option for failed faxes. Which happens kind of a lot, so you have to redownload and upload the info. Basically everything I needed it for was non-functional. Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

None. It's solving no problems, but rather creating new ones. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
AT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Phone.com?

What I like best about Phone.com is its ease of use and flexibility. The platform is user-friendly, and the features are adaptable to my business needs, which makes communication much more efficient. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

So far, there's nothing I dislike about Phone.com. We're still new to the platform, and everything has been working well for us. Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

Phone.com is helping us streamline our business communication by providing a reliable platform for managing calls, voicemails, and messages. Review collected by and hosted on G2.com.

Response from Amber Newman of Phone.com

We are so happy to hear that you are enjoying your experience with Phone.com. Please let us know if there is anything we can do to help your business thrive.

FH
Agency Director
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Phone.com?

The customer service setting up the account was excellent.

I am not too tech savvy and its helpful to have someone like Juan Herrera to take care of setup for you.

Integration with our CRM Medicare Pro is number one feature Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

Nothing so far. Service is great and easy to use interface. Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

Its allowing us to set up automated SMS marketing campaigns and member retention. Review collected by and hosted on G2.com.

Response from Amber Newman of Phone.com

Thank you, Frank. We are so happy to hear that you are enjoying the service and that you had a great experience working with Juan. Our team is standing by to support you in whatever way you need.

Joy T.
JT
Real Estate Agent,Insurance Agent, Consultant, Builder
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Phone.com?

"The company truly shines with exceptional products, and this employee was a standout asset whose contributions made a significant difference." Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

I don't have any reservations about the company, only wish Mr Herrera could be duplicated. Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

"The company expertly resolved my issue by setting up a small business phone number and voicemail service, making it feel as professional as a Fortune 500 company." Review collected by and hosted on G2.com.

Response from Amber Newman of Phone.com

Thank you, Joy. Juan is a tremendous asset to Phone.com and our customers. We are delighted to hear about your experience working with him and looking forward to providing you with outstanding service.

Verified User in Construction
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Phone.com?

the ability to use the phone system on any device and easy for non-technical users to use. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

I cannot think of anything I dislike about the system Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

We have a phone system that works seamlessly and internationally Review collected by and hosted on G2.com.

Response from Amber Newman of Phone.com

Thank you! I am delighted to hear that Phone.com is working well for you. Please reach out to our team if you ever need anything.

AA
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Phone.com?

User Interface and quality of service for remote users Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

Pricing is bit too high for a VoIP service that could potentially be replaced by a very cheap local service on a small company. Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

Virtual system for virtual office Review collected by and hosted on G2.com.

Response from Amber Newman of Phone.com

Thanks, Augusto. I am glad to hear that the service is working well for you. Our team is here to help if there is anything you need.

Nazareth S.
NS
Chief Operations Officer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Jamilah N. L.
JL
Authorized Comcast Business Connector
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Phone.com?

The new Automated reception feature is awesome. Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

Programming more complex rules can be challenging as the instructions are only written need more video tutorials Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

Support to the callers I never miss a call or text Review collected by and hosted on G2.com.

Response from Amber Newman of Phone.com

We're glad to hear that you love our new Automated reception feature! We appreciate your feedback about the programming instructions, and we will definitely take that into consideration for future improvements. Thank you for choosing Phone.com for your communication needs!

Michael F.
MF
agency principal
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Phone.com?

forwards calls to cell phones and can be used in the car Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

Cell phone app does not work anymore

phone app takes 30 seconds to answer a call. people hang up Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

i do not need an office phone or answering machine. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Phone.com?

the best thing of the site is there service and there response i would like to recomend my friend's and my review viewers... you can tyr this site easily thank-you Review collected by and hosted on G2.com.

What do you dislike about Phone.com?

nothing more i dislike there but i dont know there service exactly Review collected by and hosted on G2.com.

What problems is Phone.com solving and how is that benefiting you?

there s no any big problem but a little improvement make more happy returns Review collected by and hosted on G2.com.