
A rugged Dialer tool which gels with any CRM Review collected by and hosted on G2.com.
Agents will have to login into Asterisk dialer over and above logging into CRM. Review collected by and hosted on G2.com.

A rugged Dialer tool which gels with any CRM Review collected by and hosted on G2.com.
Agents will have to login into Asterisk dialer over and above logging into CRM. Review collected by and hosted on G2.com.
- Easy To integrate
- Foundation for every PBX Review collected by and hosted on G2.com.
- Little complex
- Technical Knowledge needed to admin
- Limited Support Review collected by and hosted on G2.com.
The level of customization of Asterisk is unmatched allowing us to adapt it to the specific needs of our telephony infrastructure; thanks to AGI scripts we extend its functionalities, automating processes and improving operational efficiency. It's remarkable its ability to manage multiple SIP Trunks and operate with more than one provider at a time which gives us stability to optimize costs by choosing the best route for each call. Review collected by and hosted on G2.com.
Asterisk is a very flexible tool and offers absolute control over telephony but its initial configuration is almost a challenge because we have to manually define each parameter and that becomes a meticulous process of testing and tuning to find the optimal configuration. Review collected by and hosted on G2.com.

Open-source and free to use, which can save on licensing cost Review collected by and hosted on G2.com.
Can be complex to set up and configure, requiring some technical knowledge Review collected by and hosted on G2.com.
Easy to handle and debug at their CLI level Review collected by and hosted on G2.com.
NA, everything is very smooth and working fine Review collected by and hosted on G2.com.
I love that we can use asterisk to replace high cost high-cost systems completely, and there is great support online for the various issues that you may run into. Asterisk is by far one of the best examples of community-supported systems. Review collected by and hosted on G2.com.
Sometimes asterisk has issues that take a lot of technical expertise to fix, and sometimes those things can take a while to muddle through. Often it is better to only install security upgrades, instead of feature upgrades, to avoid breaking the system. Review collected by and hosted on G2.com.

VOIP feature is the best feature in asterisk. All over the world, every call is connected that only one software is used .one and only asterisk. Review collected by and hosted on G2.com.
a configuration setting is very complicated in asterisk. I will give him only one suggestion please, provide more documentation of the asterisk configuration file and video. Review collected by and hosted on G2.com.
Performance and stability of linux server and asterisk voip system together Review collected by and hosted on G2.com.
Maybe lack of collaboration tools like video conference Review collected by and hosted on G2.com.

I love that it is open source.Flexibility and integration to me is key to any system I would consider adding to a business platform.We have been using asterisk for almost 14 years and have been able to shed many bills with it's usage. Review collected by and hosted on G2.com.
My dislike is not for asterisk but those front ends who come in and try to commercialize the product . Review collected by and hosted on G2.com.

Absolutely love all of the wonderful features of this system! You get a full and complete VOIP phone system to handle all of your business needs. Review collected by and hosted on G2.com.
Not really much to dislike about Asterisk, but I would say the update and support cycle could be improved. Review collected by and hosted on G2.com.
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