Univerge Blue Reviews & Product Details

I like that Univerge Blue solves all of our communication needs, making it invaluable to our business success. We particularly appreciate the text messaging feature that our clients and employees can use. It's by far one of the best companies we have used, and the initial setup was very easy. Review collected by and hosted on G2.com.

If the app sits idle too long, we frequently have to close the app and relaunch to get inbound calls. Also, employees have had issues with connectivity. Review collected by and hosted on G2.com.

It’s really simple and very useful because of the chat and saving contacts and also for meetings Review collected by and hosted on G2.com.

It’s very irritating at the moment of doing a group chat and you can only add a few members no more than 10 Review collected by and hosted on G2.com.

The picture shows that use with Univerge Blue is very friendly. Everything from making calls and video conferences to sharing files and even working with other colleagues is smooth and easy. The design is uncluttered and I am able to switch between the different options without difficulty. Review collected by and hosted on G2.com.

I have a problem of stalling or freezing at times with the call eventually dropping. This is very disruptive and can be extremely irritating during critical business calls with clients or project reviews. The communication disruption forces one to begin at a different point and slows the pace of work. Review collected by and hosted on G2.com.

I love the concept of having a unified messaging platform it is so perfect. Having all in messaging, calls, VC, and file sharing assists in reducing the switching of many applications. This is particularly integrated well with our CRM package through which caller information can be viewed during a call. Review collected by and hosted on G2.com.

The only issue I have with Univerge Blue is that sometimes the quality of calls I make using the software becomes an issue. I was disconnected from my clients in middle of the conversation or I had a low quality audio conference. Review collected by and hosted on G2.com.

The one feature I absolutely love about Univerge Blue is the ability to multitask. I can seamlessly switch from a video call with the client to an instant message with a colleague and then write an email follow-up on the same interface. Review collected by and hosted on G2.com.

While using the call quality is fairly smooth most of the time, there can be some issues once in a while. Often in the series of conference calls, there is a certain delay of sound which can affect the whole discussion. Review collected by and hosted on G2.com.

Easy to use and user friendly, great experience Review collected by and hosted on G2.com.

sometimes it can take a while to use and not 100% accurate Review collected by and hosted on G2.com.

Easy to use and maintain excellent quality, the integration is seamless to set up, and for a girlie like me, not big on tech but have back to back meetings. I highly recommend. Review collected by and hosted on G2.com.

No dislike at the moment, but I will definitely voice my opinion if one comes up. Review collected by and hosted on G2.com.

Helps in doing smart work, easy to connect, excellent customer support, very easy implementation. Review collected by and hosted on G2.com.

Slowness of teh software is sometimes annoying. Review collected by and hosted on G2.com.

Excels in providing a seamless communication experience for businesses, whether employees are working from office or home. This will help teams collaborate efficiently. Overall, it stands out as a comprehensive tool that supports the diverse needs of today's dynamic workforce. Review collected by and hosted on G2.com.

I havent found any glitch or any feature that I donot like. Review collected by and hosted on G2.com.

1) The call quality is great with a good UI/UX

2) Packed with lots of usable features like call routing, call recording, group creation, chats etc. Review collected by and hosted on G2.com.

1) The subscription cost doesn't justify the price at the moment

2) The mobile connectivity doesn't feel as fluid. Review collected by and hosted on G2.com.