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Best Enterprise UCaaS Platforms

Nana Serwah Nkrahene
NSN
Researched and written by Nana Serwah Nkrahene

Products classified in the overall UCaaS Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business UCaaS Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business UCaaS Platforms category.

In addition to qualifying for inclusion in the UCaaS Platforms category, to qualify for inclusion in the Enterprise Business UCaaS Platforms category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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17 Listings in Enterprise UCaaS Platforms Available

(18,642)4.2 out of 5
7th Easiest To Use in UCaaS Platforms software
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Entry Level Price:$0.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Enterprise
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Suite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    462
    Video Conferencing
    310
    Video Quality
    283
    Reliability
    276
    Features
    262
    Cons
    Slow Loading
    123
    Limited Features
    111
    Performance Issues
    104
    Connectivity Issues
    99
    Learning Curve
    92
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Suite features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    9.0
    Tenancy Flexibility
    Average: 8.7
    9.1
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Suite is an all-in-one, AI-powered collaboration suite built to increase productivity and maximize teamwork in today’s hybrid work. With 8 powerful individual workflows – Meetings, Messaging, Ca

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Enterprise
  • 31% Mid-Market
Webex Suite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
462
Video Conferencing
310
Video Quality
283
Reliability
276
Features
262
Cons
Slow Loading
123
Limited Features
111
Performance Issues
104
Connectivity Issues
99
Learning Curve
92
Webex Suite features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
9.0
Tenancy Flexibility
Average: 8.7
9.1
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.9
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,649 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
(55,529)4.5 out of 5
Optimized for quick response
4th Easiest To Use in UCaaS Platforms software
View top Consulting Services for Zoom Workplace
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui

    Users
    • Owner
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoom Workplace is a platform for organizing meetings and video conferences, offering tools for collaboration and communication.
    • Reviewers frequently mention the platform's ease of use, reliable audio and video quality, and robust collaboration tools such as screen sharing and calendar integration.
    • Users experienced issues with the software's performance in low-bandwidth environments, occasional crashes, and limitations in offline collaboration and advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoom Workplace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4,797
    Video Conferencing
    2,797
    Video Quality
    2,100
    Reliability
    2,033
    Screen Sharing
    1,687
    Cons
    Zoom Issues
    1,272
    Limited Features
    1,252
    Meeting Issues
    1,223
    Connection Issues
    869
    Video Issues
    815
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoom Workplace features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    8.8
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoom
    Company Website
    Year Founded
    2011
    HQ Location
    San Jose, CA
    Twitter
    @zoom
    1,046,768 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    12,652 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Goodbye app overload. Hello effortless work. Work can be complicated. Your tools shouldn't be. Zoom Workplace connects all the ways you collaborate — from meetings to docs to chat and more — with bui

Users
  • Owner
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoom Workplace is a platform for organizing meetings and video conferences, offering tools for collaboration and communication.
  • Reviewers frequently mention the platform's ease of use, reliable audio and video quality, and robust collaboration tools such as screen sharing and calendar integration.
  • Users experienced issues with the software's performance in low-bandwidth environments, occasional crashes, and limitations in offline collaboration and advanced features.
Zoom Workplace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4,797
Video Conferencing
2,797
Video Quality
2,100
Reliability
2,033
Screen Sharing
1,687
Cons
Zoom Issues
1,272
Limited Features
1,252
Meeting Issues
1,223
Connection Issues
869
Video Issues
815
Zoom Workplace features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.9
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
8.8
Native VoIP
Average: 8.9
Seller Details
Seller
Zoom
Company Website
Year Founded
2011
HQ Location
San Jose, CA
Twitter
@zoom
1,046,768 Twitter followers
LinkedIn® Page
www.linkedin.com
12,652 employees on LinkedIn®

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(613)4.5 out of 5
Optimized for quick response
13th Easiest To Use in UCaaS Platforms software
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Entry Level Price:$0 user/mo
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Consumer Services
    Market Segment
    • 42% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Webex Calling Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    102
    Reliability
    76
    Call Quality
    63
    Easy Communication
    63
    Communication
    55
    Cons
    Internet Dependency
    22
    Complex Processes
    21
    Difficult Configuration
    21
    Performance Issues
    21
    Lack of Intuitiveness
    18
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Webex Calling features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    9.2
    Tenancy Flexibility
    Average: 8.7
    9.4
    Video Conferencing
    Average: 8.7
    9.3
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Company Website
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Webex Calling is Cisco’s flagship cloud calling solution with 13 million users worldwide. It delivers an enterprise-grade calling experience that enables customers to replace PBX hardware with a relia

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Consumer Services
Market Segment
  • 42% Mid-Market
  • 31% Small-Business
Webex Calling Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
102
Reliability
76
Call Quality
63
Easy Communication
63
Communication
55
Cons
Internet Dependency
22
Complex Processes
21
Difficult Configuration
21
Performance Issues
21
Lack of Intuitiveness
18
Webex Calling features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
9.2
Tenancy Flexibility
Average: 8.7
9.4
Video Conferencing
Average: 8.7
9.3
Native VoIP
Average: 8.9
Seller Details
Seller
Cisco
Company Website
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,649 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
(1,275)4.1 out of 5
Optimized for quick response
5th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

    Users
    • Office Manager
    • Owner
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • RingEX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    222
    Customer Support
    134
    Helpful
    116
    Reliability
    111
    Phone Calls
    102
    Cons
    Poor Customer Support
    61
    Customer Service
    55
    Customer Support
    51
    Call Issues
    45
    Complex Processes
    44
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • RingEX features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 8.8
    8.7
    Tenancy Flexibility
    Average: 8.7
    8.6
    Video Conferencing
    Average: 8.7
    8.7
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1999
    HQ Location
    Belmont, CA
    Twitter
    @RingCentral
    62,315 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,611 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that

Users
  • Office Manager
  • Owner
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 35% Mid-Market
RingEX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
222
Customer Support
134
Helpful
116
Reliability
111
Phone Calls
102
Cons
Poor Customer Support
61
Customer Service
55
Customer Support
51
Call Issues
45
Complex Processes
44
RingEX features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 8.8
8.7
Tenancy Flexibility
Average: 8.7
8.6
Video Conferencing
Average: 8.7
8.7
Native VoIP
Average: 8.9
Seller Details
Company Website
Year Founded
1999
HQ Location
Belmont, CA
Twitter
@RingCentral
62,315 Twitter followers
LinkedIn® Page
www.linkedin.com
6,611 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build th

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Restaurants
    Market Segment
    • 36% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fusion Connect: Modern Connectivity and Communications Solutions Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    31
    Customer Support
    25
    Ease of Use
    16
    Reliability
    16
    Customer Service
    14
    Cons
    Poor Customer Support
    11
    Customer Service
    10
    Billing Issues
    7
    Complex Processes
    6
    High Cost
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fusion Connect: Modern Connectivity and Communications Solutions features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Tenancy Flexibility
    Average: 8.7
    8.7
    Video Conferencing
    Average: 8.7
    8.3
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2003
    HQ Location
    Atlanta, Georgia, United States
    Twitter
    @FusionConnectSM
    1,117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,615 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build th

Users
No information available
Industries
  • Non-Profit Organization Management
  • Restaurants
Market Segment
  • 36% Mid-Market
  • 34% Small-Business
Fusion Connect: Modern Connectivity and Communications Solutions Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
31
Customer Support
25
Ease of Use
16
Reliability
16
Customer Service
14
Cons
Poor Customer Support
11
Customer Service
10
Billing Issues
7
Complex Processes
6
High Cost
6
Fusion Connect: Modern Connectivity and Communications Solutions features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 8.8
8.5
Tenancy Flexibility
Average: 8.7
8.7
Video Conferencing
Average: 8.7
8.3
Native VoIP
Average: 8.9
Seller Details
Company Website
Year Founded
2003
HQ Location
Atlanta, Georgia, United States
Twitter
@FusionConnectSM
1,117 Twitter followers
LinkedIn® Page
www.linkedin.com
1,615 employees on LinkedIn®
(3,436)4.5 out of 5
1st Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:Starting at $15.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp

    Users
    • Owner
    • President
    Industries
    • Hospital & Health Care
    • Insurance
    Market Segment
    • 78% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Nextiva Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    147
    Ease of Use
    138
    Helpful
    119
    Easy Setup
    93
    Reliability
    91
    Cons
    Difficult Configuration
    26
    Complexity
    25
    Number Issues
    22
    Complex Processes
    21
    Difficult Setup
    20
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Nextiva features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.5
    Tenancy Flexibility
    Average: 8.7
    8.5
    Video Conferencing
    Average: 8.7
    9.1
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Nextiva
    Year Founded
    2008
    HQ Location
    Scottsdale, Arizona
    Twitter
    @Nextiva
    21,358 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,629 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer exp

Users
  • Owner
  • President
Industries
  • Hospital & Health Care
  • Insurance
Market Segment
  • 78% Small-Business
  • 21% Mid-Market
Nextiva Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
147
Ease of Use
138
Helpful
119
Easy Setup
93
Reliability
91
Cons
Difficult Configuration
26
Complexity
25
Number Issues
22
Complex Processes
21
Difficult Setup
20
Nextiva features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.5
Tenancy Flexibility
Average: 8.7
8.5
Video Conferencing
Average: 8.7
9.1
Native VoIP
Average: 8.9
Seller Details
Seller
Nextiva
Year Founded
2008
HQ Location
Scottsdale, Arizona
Twitter
@Nextiva
21,358 Twitter followers
LinkedIn® Page
www.linkedin.com
1,629 employees on LinkedIn®
(1,501)4.4 out of 5
Optimized for quick response
View top Consulting Services for Genesys Cloud CX
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

    Users
    • Manager
    • Case Advocate
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 46% Mid-Market
    • 40% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Genesys Cloud CX is a unified platform that consolidates multiple customer channels into a single interface, offering features such as omnichannel routing, reporting, and analytics for managing customer interactions and performance visibility.
    • Reviewers frequently mention the platform's ease of use, scalability, and the integration of AI and analytics features, which provide real-time insights into customer interactions and help deliver more personalized and efficient service.
    • Users experienced occasional UI lag, bugs that cause the system to freeze when navigating quickly between dashboards, a steep learning curve for administrators, and complications with the cost structure for advanced features.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Genesys Cloud CX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    129
    Features
    92
    Reliability
    64
    Efficiency
    59
    Helpful
    55
    Cons
    Limited Features
    59
    Missing Features
    47
    Inadequate Reporting
    35
    Complexity
    32
    Missing Functionality
    32
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Genesys Cloud CX features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.9
    Tenancy Flexibility
    Average: 8.7
    8.9
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Genesys
    Company Website
    Year Founded
    1990
    HQ Location
    Menlo Park, CA
    Twitter
    @Genesys
    32,378 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,439 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center solution and customer experience

Users
  • Manager
  • Case Advocate
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 46% Mid-Market
  • 40% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Genesys Cloud CX is a unified platform that consolidates multiple customer channels into a single interface, offering features such as omnichannel routing, reporting, and analytics for managing customer interactions and performance visibility.
  • Reviewers frequently mention the platform's ease of use, scalability, and the integration of AI and analytics features, which provide real-time insights into customer interactions and help deliver more personalized and efficient service.
  • Users experienced occasional UI lag, bugs that cause the system to freeze when navigating quickly between dashboards, a steep learning curve for administrators, and complications with the cost structure for advanced features.
Genesys Cloud CX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
129
Features
92
Reliability
64
Efficiency
59
Helpful
55
Cons
Limited Features
59
Missing Features
47
Inadequate Reporting
35
Complexity
32
Missing Functionality
32
Genesys Cloud CX features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.9
Tenancy Flexibility
Average: 8.7
8.9
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.9
Seller Details
Seller
Genesys
Company Website
Year Founded
1990
HQ Location
Menlo Park, CA
Twitter
@Genesys
32,378 Twitter followers
LinkedIn® Page
www.linkedin.com
8,439 employees on LinkedIn®
(110)4.4 out of 5
View top Consulting Services for Cisco Unified Communications Manager (CallManager)
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communica

    Users
    No information available
    Industries
    • Information Technology and Services
    • Higher Education
    Market Segment
    • 48% Mid-Market
    • 45% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco Unified Communications Manager (CallManager) Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Reliability
    3
    Video Conferencing
    3
    Communication
    2
    Customer Service
    2
    Features
    2
    Cons
    Complex Processes
    3
    Access Issues
    1
    Account Management
    1
    Billing Issues
    1
    Complexity
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.8
    0.0
    No information available
    0.0
    No information available
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communica

Users
No information available
Industries
  • Information Technology and Services
  • Higher Education
Market Segment
  • 48% Mid-Market
  • 45% Enterprise
Cisco Unified Communications Manager (CallManager) Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Reliability
3
Video Conferencing
3
Communication
2
Customer Service
2
Features
2
Cons
Complex Processes
3
Access Issues
1
Account Management
1
Billing Issues
1
Complexity
1
Cisco Unified Communications Manager (CallManager) features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
0.0
No information available
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,649 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
Ownership
NASDAQ:CSCO
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 61% Enterprise
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Avaya Unified Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Communication
    1
    Customizability
    1
    Customization
    1
    Easy Implementation
    1
    Cons
    Call Drops
    2
    Connection Issues
    2
    Audio Issues
    1
    Audio Problems
    1
    Call Connectivity Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Avaya Unified Communications features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.7
    9.7
    Video Conferencing
    Average: 8.7
    9.0
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Avaya
    Year Founded
    2000
    HQ Location
    Durham, North Carolina
    Twitter
    @Avaya
    36,905 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11,972 employees on LinkedIn®
    Ownership
    NYSE: AVYA
Product Description
How are these determined?Information
This description is provided by the seller.

Avaya's UCaaS solutions help businesses improve employee satisfaction, increase productivity, and reduce costs. It offers many benefits over traditional on-premises unified communications systems, inc

Users
No information available
Industries
No information available
Market Segment
  • 61% Enterprise
  • 22% Mid-Market
Avaya Unified Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Communication
1
Customizability
1
Customization
1
Easy Implementation
1
Cons
Call Drops
2
Connection Issues
2
Audio Issues
1
Audio Problems
1
Call Connectivity Issues
1
Avaya Unified Communications features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.7
9.7
Video Conferencing
Average: 8.7
9.0
Native VoIP
Average: 8.9
Seller Details
Seller
Avaya
Year Founded
2000
HQ Location
Durham, North Carolina
Twitter
@Avaya
36,905 Twitter followers
LinkedIn® Page
www.linkedin.com
11,972 employees on LinkedIn®
Ownership
NYSE: AVYA
(354)4.3 out of 5
Optimized for quick response
6th Easiest To Use in UCaaS Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CallTower is a cloud communications solutions provider designed to help businesses enhance their connectivity and collaboration capabilities on a global scale. Established in 2002, CallTower has posit

    Users
    • IT Manager
    • IT Director
    Industries
    • Information Technology and Services
    • Non-Profit Organization Management
    Market Segment
    • 60% Mid-Market
    • 25% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CallTower Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    66
    Helpful
    56
    Customer Service
    44
    Ease of Use
    43
    Reliability
    41
    Cons
    Customer Service
    22
    Long Wait Times
    16
    Poor Customer Support
    16
    Lack of Intuitiveness
    12
    Billing Issues
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CallTower features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    7.2
    Tenancy Flexibility
    Average: 8.7
    7.7
    Video Conferencing
    Average: 8.7
    7.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CallTower
    Company Website
    Year Founded
    2002
    HQ Location
    South Jordan, Utah, United States
    Twitter
    @calltower
    9,041 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CallTower is a cloud communications solutions provider designed to help businesses enhance their connectivity and collaboration capabilities on a global scale. Established in 2002, CallTower has posit

Users
  • IT Manager
  • IT Director
Industries
  • Information Technology and Services
  • Non-Profit Organization Management
Market Segment
  • 60% Mid-Market
  • 25% Small-Business
CallTower Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
66
Helpful
56
Customer Service
44
Ease of Use
43
Reliability
41
Cons
Customer Service
22
Long Wait Times
16
Poor Customer Support
16
Lack of Intuitiveness
12
Billing Issues
10
CallTower features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
7.2
Tenancy Flexibility
Average: 8.7
7.7
Video Conferencing
Average: 8.7
7.9
Native VoIP
Average: 8.9
Seller Details
Seller
CallTower
Company Website
Year Founded
2002
HQ Location
South Jordan, Utah, United States
Twitter
@calltower
9,041 Twitter followers
LinkedIn® Page
www.linkedin.com
237 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 80% Small-Business
    • 14% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Meeting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Easy Setup
    22
    Features
    20
    Simple
    17
    Affordable
    16
    Cons
    Video Quality
    9
    Missing Functionality
    8
    Audio Issues
    7
    Limited Features
    7
    Missing Features
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Meeting features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    9.3
    Tenancy Flexibility
    Average: 8.7
    9.2
    Video Conferencing
    Average: 8.7
    9.1
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    136,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29,794 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

One stop solution to manage your online meetings, video conferencing, meeting rooms, business phones, and webinars for your organization. The best solution for your remote collaboration for the hybrid

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 80% Small-Business
  • 14% Mid-Market
Zoho Meeting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Easy Setup
22
Features
20
Simple
17
Affordable
16
Cons
Video Quality
9
Missing Functionality
8
Audio Issues
7
Limited Features
7
Missing Features
7
Zoho Meeting features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.3
Tenancy Flexibility
Average: 8.7
9.2
Video Conferencing
Average: 8.7
9.1
Native VoIP
Average: 8.9
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
136,526 Twitter followers
LinkedIn® Page
www.linkedin.com
29,794 employees on LinkedIn®
Phone
+1 (888) 900-9646
(811)4.2 out of 5
Optimized for quick response
8th Easiest To Use in UCaaS Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure

    Users
    • Owner
    • Office Manager
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • 8x8 Work Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    108
    Easy Communication
    60
    Reliability
    53
    Customer Support
    43
    Features
    35
    Cons
    Customer Service
    24
    Customer Support
    20
    Limited Features
    19
    Poor Customer Support
    18
    Glitches
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • 8x8 Work features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.8
    8.3
    Tenancy Flexibility
    Average: 8.7
    8.1
    Video Conferencing
    Average: 8.7
    8.6
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    8x8
    Company Website
    Year Founded
    1987
    HQ Location
    San Jose, CA
    Twitter
    @8x8
    11,088 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,853 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

8x8 Work – Business Phone System + VoIP, Video, and Messaging in One App 8x8 Work is a modern business phone system that unifies VoIP calling, video conferencing, and team messaging into one secure

Users
  • Owner
  • Office Manager
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
8x8 Work Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
108
Easy Communication
60
Reliability
53
Customer Support
43
Features
35
Cons
Customer Service
24
Customer Support
20
Limited Features
19
Poor Customer Support
18
Glitches
16
8x8 Work features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.3
Tenancy Flexibility
Average: 8.7
8.1
Video Conferencing
Average: 8.7
8.6
Native VoIP
Average: 8.9
Seller Details
Seller
8x8
Company Website
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,088 Twitter followers
LinkedIn® Page
www.linkedin.com
2,853 employees on LinkedIn®
(3,948)4.4 out of 5
Optimized for quick response
14th Easiest To Use in UCaaS Platforms software
Save to My Lists
Entry Level Price:$25 Per user, per mont...
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

    Users
    • Owner
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 58% Small-Business
    • 33% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Dialpad Connect is an AI-powered communication tool that provides real-time transcription and sentiment analysis, integrates with various tools, and allows for proactive customer responses.
    • Users like the user-friendly interface, seamless integration with CRM platforms, and the ability to record notes, transcribe conversations, and automatically update records.
    • Users reported issues with mobile app notifications, search functionality within long chat histories, and occasional call connectivity issues.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dialpad Connect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    72
    Features
    35
    Call Management
    34
    Helpful
    31
    Call Recording
    30
    Cons
    Connection Issues
    28
    Call Issues
    27
    Connectivity Issues
    18
    Recording Issues
    14
    Call Disconnections
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dialpad Connect features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.3
    Video Conferencing
    Average: 8.7
    9.2
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dialpad
    Company Website
    Year Founded
    2011
    HQ Location
    San Ramon, California
    Twitter
    @DialpadHQ
    60 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,444 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. With Dialpad Connect,

Users
  • Owner
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 58% Small-Business
  • 33% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Dialpad Connect is an AI-powered communication tool that provides real-time transcription and sentiment analysis, integrates with various tools, and allows for proactive customer responses.
  • Users like the user-friendly interface, seamless integration with CRM platforms, and the ability to record notes, transcribe conversations, and automatically update records.
  • Users reported issues with mobile app notifications, search functionality within long chat histories, and occasional call connectivity issues.
Dialpad Connect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
72
Features
35
Call Management
34
Helpful
31
Call Recording
30
Cons
Connection Issues
28
Call Issues
27
Connectivity Issues
18
Recording Issues
14
Call Disconnections
12
Dialpad Connect features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.3
Video Conferencing
Average: 8.7
9.2
Native VoIP
Average: 8.9
Seller Details
Seller
Dialpad
Company Website
Year Founded
2011
HQ Location
San Ramon, California
Twitter
@DialpadHQ
60 Twitter followers
LinkedIn® Page
www.linkedin.com
1,444 employees on LinkedIn®
(515)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:$15.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

    Users
    • Owner
    • President
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 67% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Intermedia Unite Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    15
    Ease of Use
    14
    Customer Service
    10
    Reliability
    10
    Intuitive
    9
    Cons
    Internet Dependency
    3
    Admin Control
    2
    Admin Control Issues
    2
    Connection Issues
    2
    Customer Service
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Intermedia Unite features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.8
    8.8
    Tenancy Flexibility
    Average: 8.7
    9.0
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1993
    HQ Location
    Sunnyvale, California
    Twitter
    @intermedia_net
    4,578 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,290 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intermedia Unite is a fully integrated cloud-based unified communications platform for businesses of all sizes. We believe that every business needs tools to help facilitate employee collaboration and

Users
  • Owner
  • President
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 67% Small-Business
  • 21% Mid-Market
Intermedia Unite Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Ease of Use
14
Customer Service
10
Reliability
10
Intuitive
9
Cons
Internet Dependency
3
Admin Control
2
Admin Control Issues
2
Connection Issues
2
Customer Service
2
Intermedia Unite features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.8
8.8
Tenancy Flexibility
Average: 8.7
9.0
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.9
Seller Details
Company Website
Year Founded
1993
HQ Location
Sunnyvale, California
Twitter
@intermedia_net
4,578 Twitter followers
LinkedIn® Page
www.linkedin.com
1,290 employees on LinkedIn®
(493)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo

    Users
    • President
    • Office Manager
    Industries
    • Staffing and Recruiting
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Business Communications Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Easy Communication
    16
    Calling Features
    14
    Reliability
    14
    VoIP Services
    14
    Cons
    Call Connectivity Issues
    8
    Texting Limitations
    8
    Call Drops
    7
    Customer Service
    7
    Call Dropping
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonage Business Communications features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.8
    8.6
    Tenancy Flexibility
    Average: 8.7
    8.6
    Video Conferencing
    Average: 8.7
    8.9
    Native VoIP
    Average: 8.9
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Company Website
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,761 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give yo

Users
  • President
  • Office Manager
Industries
  • Staffing and Recruiting
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 32% Mid-Market
Vonage Business Communications Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Easy Communication
16
Calling Features
14
Reliability
14
VoIP Services
14
Cons
Call Connectivity Issues
8
Texting Limitations
8
Call Drops
7
Customer Service
7
Call Dropping
5
Vonage Business Communications features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.6
Tenancy Flexibility
Average: 8.7
8.6
Video Conferencing
Average: 8.7
8.9
Native VoIP
Average: 8.9
Seller Details
Seller
Vonage
Company Website
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,173 Twitter followers
LinkedIn® Page
www.linkedin.com
2,761 employees on LinkedIn®