The Top 20 Easiest To Use Returns Management Software

See the top Returns Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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ClickPost

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

21%

Mid Market

60%

Enterprise

18%

parcelLab

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

17%

Mid Market

57%

Enterprise

26%

ReturnZap

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.0

9.8

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

91%

Mid Market

Swap Commerce

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

83%

Mid Market

18%

Increff WMS

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

22%

Mid Market

59%

Enterprise

19%

Redo Returns & Exchanges

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.0

9.6

Customer Segment Breakdown

Small Business

100%

ShipHero

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

84%

Mid Market

16%

FarEye

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

Mid Market

30%

Enterprise

61%

ReturnGO

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

9.6

Customer Segment Breakdown

Small Business

82%

Mid Market

17%

Enterprise

#10

ParcelWILL

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.9

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

99%

Mid Market

#11

ShippyPro

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

57%

Mid Market

30%

Enterprise

13%

#12

Outvio

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.8

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

92%

Mid Market

#13

Narvar

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

7.9

Ease of Use

Average: 9.0

8.2

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

27%

Mid Market

46%

Enterprise

27%

#14

Retino

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.0

9.4

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

81%

Mid Market

19%

#15

ReturnLogic

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

79%

Mid Market

21%

#16

Claimlane

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

23%

Mid Market

69%

Enterprise

#17

Loop Returns

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

67%

Mid Market

32%

Enterprise

#18

ZigZag

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.0

8.4

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

31%

Mid Market

38%

Enterprise

31%

#19

AfterShip

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

87%

Mid Market

12%

Enterprise

#20

ReverseLogix

7.0

Overall Usability Score

7.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

7.8

Ease of Use

Average: 9.0

6.9

Meets Requirements

Average: 9.0

6.8

Customer Segment Breakdown

Small Business

24%

Mid Market

24%

Enterprise

53%