Returns Management Software Resources
Articles, Discussions, and Reports to expand your knowledge on Returns Management Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find articles from our experts, discussions from users like you, and reports from industry data.
Returns Management Software Articles
Introducing the Returns Management Category on G2
It’s safe to say that almost everyone has returned a product that they bought, either in-store or online. The reason for the return isn’t relevant—maybe a shirt didn’t fit, a toy arrived damaged, or they just decided they didn’t want the merchandise anymore. Whatever the reason, the retailer or manufacturer needs to have the proper return infrastructure in place to process and track these returns, ensuring that inventory is replenished or updated, and the customer receives a replacement product or a refund or credit is issued.
by Nathan Calabrese
Returns Management Software Discussions
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Question on: parcelLab
How well does parcelLab connect with different e-commerce platforms?We are transitioning to Shopify soon. That's why we are keen on a seamless, quick integration process for a smooth operational shift and continued service.
We connect well with various e-commerce platforms. We offer standard integrations to Shopify, SAP, Salesforce, Zendesk, Trustpilot, and more. You can find these integrations here: https://parcellab.com/become-a-partner/. Besides, we can integrate without apps or widgets. There's hardly any system we can't integrate with. This flexibility makes us a versatile choice for different e-commerce setups.
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Question on: AfterShip
What courier does AfterShip use?What courier does AfterShip use?
AfterShip supports over 1000 carriers, including the likes of UPS, USPS, FedEx, EMS, Aramex, and more, to ensure users don’t need to hop from one app to another for shipment tracking.
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Question on: parcelLab
What is ParcelLab used for?What is ParcelLab used for?
parcelLab is a cloud-based solution designed to enhance post-purchase communication for online retailers. Here are some of the things that parcelLab can be used for:
- Tracking Notifications // Send branded, personalized shipping notifications.
- Returns Management // Streamline the returns process.
- Post-Purchase Marketing // Engage in post-purchase marketing to upsell or cross-sell.
- Performance Analytics // Analyze performance metrics related to deliveries and customer interactions.
In essence, parcelLab turns the post-purchase waiting period into an opportunity for businesses to engage with and retain customers.
Returns Management Software Reports
Grid® Report for Returns Management
Winter 2025
G2 Report: Grid® Report
Momentum Grid® Report for Returns Management
Winter 2025
G2 Report: Momentum Grid® Report
Grid® Report for Returns Management
Fall 2024
G2 Report: Grid® Report
Momentum Grid® Report for Returns Management
Fall 2024
G2 Report: Momentum Grid® Report
Grid® Report for Returns Management
Summer 2024
G2 Report: Grid® Report
Momentum Grid® Report for Returns Management
Summer 2024
G2 Report: Momentum Grid® Report