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FarEye Reviews & Product Details

FarEye Overview

What is FarEye?

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.

FarEye Details
Discussions
FarEye Community
Languages Supported
Arabic, Bulgarian, English, Finnish, Hindi, Malay, Portuguese, Spanish, Thai, Urdu, Vietnamese
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Product Description

Achieve an efficient last mile by transforming operations such as - cross docking, tracking, driver management, roster management, routing & dispatch, proof of deliveries, pickups & returns and invoicing & billing. Get the power of dynamic routing to deliver on-time.


Seller Details
Seller
FarEye
Year Founded
2013
HQ Location
Chicago, Illinois
Twitter
@FarEye
1,376 Twitter followers
LinkedIn® Page
www.linkedin.com
579 employees on LinkedIn®
Description

FarEye is a technology company that specializes in providing logistics and supply chain management solutions. Their platform utilizes advanced analytics, machine learning, and real-time tracking to enhance visibility and operational efficiency in the delivery process. FarEye's services cater to various industries, helping businesses optimize their logistics operations, improve customer experiences, and streamline last-mile delivery. For more information, visit their website at https://fareye.com.


Anmol T.
AT
Overview Provided by:

Recent FarEye Reviews

AM
Arul M.Enterprise (> 1000 emp.)
5.0 out of 5
"FarEye provide best last mile solution."
We use FarEye very frequently on daily basis as we have high volume of shipments being processed at our hubs. It is really easy to use with too man...
SS
Syed S.Enterprise (> 1000 emp.)
5.0 out of 5
"Best software for First Mile, Mid Mile and Last Mile shipments processing."
FarEye is an easy to use software which we use frequently and integrate with other softwares for our day to day shipment tracking and processing at...
MG
Mohan G.Enterprise (> 1000 emp.)
5.0 out of 5
"Great platform for shipment tracking and supply chain visibility."
It is a great platform for shipment tracking and supply chain visiblity. Easy to Use, implement and integrate with other platforms. It is really ea...
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FarEye Media

FarEye Demo - Real-time Track & Trace
Mobilize real-time actionable insights.
FarEye Demo - Carriers and Driver Management
The convenience of managing your drivers and carriers.
FarEye Demo - Task Summary
The delivery partner gets to see all the delivery tasks at one click
FarEye Demo - Personalized Deliveries
Capability of communicating real-time instructions
FarEye Demo - Proof of Delivery
Assure accuracy with proof of delivery.
FarEye Demo - QR Scan
Scan and load with convenience
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200 FarEye Reviews

4.7 out of 5
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200 FarEye Reviews
4.7 out of 5
200 FarEye Reviews
4.7 out of 5

FarEye Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for FarEyeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AM
Area Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FarEye?

We use FarEye very frequently on daily basis as we have high volume of shipments being processed at our hubs. It is really easy to use with too many features which are easy to implement and the app is also easy to integrate with other softwares. If we face any issues we raise a support ticket and the support team proactively solves the issues through the mail or if any thing is urgent they connect over call to take immediate action and resolve the issues. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

Everything is fine but sometimes our riders are facing sync issue while perform the delivery task. Although we raise support ticket and an immediate action is taken. Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

Due to huge shipment count at our hub, it was difficult to sort and manage the shipments manually. FarEye helped us by providing us the sort feature through which we managed and processed the shipments very effectively and effeciently. It reduced a lot of manual work and made the operations and deliveries faster. Review collected by and hosted on G2.com.

SS
Operations Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FarEye?

FarEye is an easy to use software which we use frequently and integrate with other softwares for our day to day shipment tracking and processing at different levels of supply chain. If we face any issue in this then the support team proactively resolves our issues. It is easy to implement as it has a user friendly interface. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

Some times there is delay in the generation of reports which consumes time and delays the tasks. Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

A huge number of shipments are processed at our organization on daily basis. We required a software that helps us to process the shipment and track the shipment and maintain each and every record against it. FarEye offers us more than that. We are seamlessly able to track and process the shipmets without any shuffling and redundancy of data. Whether its Forward or RTO movement. FarEye helps us to process both in a very accurate and effecient and effective manner. Review collected by and hosted on G2.com.

Sagar K.
SK
Area Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FarEye?

FarEye is a very reliable and a user friendly application. It is very easy to use and easy to integrate with other applications as well. We are using this software frequently on daily basis and find it easy to implement as it offers a number of features and an excellent cusomter support to resolve our problems. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

Some times the application stop working due to server issues. Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

FarEye solves problems which we faced while our day to day operations. It helps us to manage the huge quantity of forward and RTO shipments we receive daily, helps us to track the shipments and sorting the shipments in an effecient manner. The sort feature reduces manual effort very much and help us to manage the shipments and process them in less time. Review collected by and hosted on G2.com.

SW
Customer Experience Manager
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FarEye?

As a complex business, implementation wasn't without it's challenges, however FarEye are constantly working with us to understand how our business works and how their technology can work hard for us. We have a really good relationship with them and even after the contracts are signed and they have us on board their commitment to improve their offering carries on. The last mile delivery app is easy to use, which is key for our business. There are some great features in the tech which are a total game changer in enhancing our customer's experience, making it more personalised in terms of delivery milestone updates, showing photos of the flowers before they leave the shop and a map of where the driver is relative to the delivery address etc.. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

There are a few aspects of last mile web experience which could be improved from a user experience point of view. The benefits far outweight the downsides though! Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

It's giving our florist network visibility of where their drivers are at all times, it allows them to optimize delivery routes very quickly and make efficiencies in the time it takes for drivers to carry out deliveries. It triggers fantastic delivery milestone email updates which are really personalised and contain images of the flower bouquets before they leave the florist shop, something our customers were asking for. Review collected by and hosted on G2.com.

MG
Operations Analyst
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FarEye?

It is a great platform for shipment tracking and supply chain visiblity. Easy to Use, implement and integrate with other platforms. It is really easy to use with n number of features. I use FarEye frequently for tracking purpose. The Customer Support also offers great service if we are facing any issues. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

Some times due to new features release old orders get stuck which consumes time to process shipments. Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

We have high shipment flow on daily basis. FarEye helps us to track the shipments and process them in a very efficient and feasible manner. Review collected by and hosted on G2.com.

Awwab K.
AK
Area Manager
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FarEye?

FarEye is a easy to use software with user friendly interface. The application has a number of features which we use frequently for our day to day operations. The application is easy to integrate and easy to implement. The customer support also helps to reslove the issues rapidly. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

Sometime application works slowly due to maintenance work which slow down the operations. Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

FarEye solve our problem as our hub receives huge amount of shipments. With this software we easily segregate the shipments, process RTO, perform multiple actions to smoothly execute the operations. We can easily sort the shipments using the multiple sorting features. Review collected by and hosted on G2.com.

Jitendra S.
JS
Assistant Team Leader
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about FarEye?

Fareye ease of uses and are very helpfull to track our delivery and good to see the real status of delivery. It's provided ease of implimentation and custome support to pay through the online payment there order. It's provide the number of features. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

Everything is fine but they need to improve the routing Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

It provide a good last mile delivery feature and routing facility, It help to delivered the product on time . Review collected by and hosted on G2.com.

GS
Assistant Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about FarEye?

FarEye provides a number of features that is easy to use and also easy to implement. We use FarEye frequently for our day to day operations. It aslo easy to integrate with other applications to sync the data. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

The Customer Support delays the response on our tickets which leads to delay in operations. Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

FarEye helped us in managing the RTO shipments positively. We were struggeling to manage the RTO shipments due to huge amount of shipment being received an daily basis. FarEye guided us with the option to bulk upload the RTO shipments. Also the mid mile inbound feature helped us to process the shipments effectively and efficiently. Review collected by and hosted on G2.com.

BR
GPS Engineer
Logistics and Supply Chain
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FarEye?

The new alert system: Due to new alert system we have various categories of alerts which prevent generating multiple and false alerts.

Application: A user friendly application that can be eaisly managed by our executives. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

Geofence mapping issue: due to this sometomes the trips did not get closed automatically. Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

It is solving our logistics tracking management, we can eaisly get the required data of the real time visibility. Review collected by and hosted on G2.com.

RS
Technical Engineer.
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FarEye?

it is very easy to use and helpful to track. Review collected by and hosted on G2.com.

What do you dislike about FarEye?

sometimes there is lag on the server.some time not ease of implementtion . Review collected by and hosted on G2.com.

What problems is FarEye solving and how is that benefiting you?

It is very helpful to track and also we can update the alert at our end with the help of sarathi. Review collected by and hosted on G2.com.