# ClickPost Reviews **Vendor:** ClickPost **Category:** [Returns Management Software](https://www.g2.com/categories/returns-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 145 ## About ClickPost ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale. ## ClickPost Pros & Cons **What users like:** - Users appreciate the **real-time tracking** capabilities of ClickPost, enhancing communication and simplifying logistics management. (44 reviews) - Users appreciate the **ease of use** of ClickPost, simplifying communication and tracking for enhanced efficiency. (42 reviews) - Users appreciate the **knowledgeable and structured customer support** from ClickPost, enhancing their overall experience and reliability. (35 reviews) - Users appreciate the **excellent support and seamless logistics management** provided by ClickPost, enhancing their operational efficiency. (24 reviews) - Users value the **real-time tracking** of ClickPost, enhancing visibility and decision-making in the order management process. (23 reviews) - Helpful (21 reviews) - Shipping Management (19 reviews) - Automation (16 reviews) - Proactive Support (16 reviews) - Features (15 reviews) **What users dislike:** - Users find the **limited customization** options unsatisfactory, wishing for improved dashboard and feature development flexibility. (7 reviews) - Users note **missing features** in ClickPost, limiting their ability to utilize the platform's full potential. (7 reviews) - Users experience **delay issues** with real-time tracking and updates, affecting shipment status and overall efficiency. (6 reviews) - Users experience **tracking issues** , including delays and unclear remarks, which hinder timely and accurate shipment management. (6 reviews) - Users experience frequent **delays** in updates and synchronization with delivery partners, leading to confusion and inaccuracies. (5 reviews) - Inadequate Reporting (5 reviews) - Insufficient Features (5 reviews) - Integration Issues (5 reviews) - Users face **poor reporting** due to inconsistent formats and limited export options, hindering their analysis. (5 reviews) - Dashboard Issues (4 reviews) ## ClickPost Reviews ### 1. Smooth Onboarding and a User-Friendly Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Murtuza S. | Assistant Manager - IT ECOM, Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2026 **What do you like best about ClickPost?** The onboarding process was smooth and the platform is very user-friendly. The logistics implementation was also very easy. The support from the team, especially from Akshay Sinha, was great and highly appreciable. Integrations in Clickpost are very easy to configure, including logistics accounts, pincode serviceability, and courier priority rules. **What do you dislike about ClickPost?** Everything seems perfect on clickpost and userfriendly no reason for dislike. **What problems is ClickPost solving and how is that benefiting you?** There are multiple problems that Clickpost is solving for us. Some examples are listed below: 1. Centralized Logistics Management – Multiple logistics partners can be managed from a single screen with complete and detailed shipment tracking. 2. Courier Prioritization – We can prioritize logistics partners area-wise or pincode-wise, which helps in optimizing and reducing logistics costs. 3. Flexible Rule Configuration – Rules can be easily configured as per our business requirements. 4. Automated Courier Allocation – Orders can automatically be assigned to the best courier partner based on predefined rules. 5. Improved Customer Communication – Automated notifications and tracking updates improve the customer delivery experience. ### 2. Seamless API Integration and Logistics Management **Rating:** 4.5/5.0 stars **Reviewed by:** Aviral G. | Manager- E-commerce, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2026 **What do you like best about ClickPost?** I use ClickPost as our logistics management system, and I really like that it acts as a unified serviceability API, connecting with all our courier partners. It provides courier serviceability for all partners through a single API, recommends the best courier partner based on cost and ETA, and is planning to support Hyperlocal delivery. I find the platform easy to use with most courier partners integrated. The seamless integration with our order management system, Omuni, and warehouse management system, Increff, is a big plus, letting us easily do pincode mapping for courier partners based on regional utilization. The setup was quite seamless with help from the CSM and support team members, making it quite simple. **What do you dislike about ClickPost?** ClickPost can improve on NPR and NDR capabilities to help reduce fake returns marked by pickup partners through geofencing and other interventions. It can also support advanced GPS tracking and improve operations by acting as an aggregator. **What problems is ClickPost solving and how is that benefiting you?** ClickPost provides a unified serviceability API connecting all courier partners, recommending the best ones by cost and ETA. It integrates seamlessly with Omuni and Increff, simplifies pincode mapping, and aids in forward and return logistics management. ### 3. ClickPost Simplifies Courier Management with Reliable Tracking and Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Ishani T. | Brand development heas, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about ClickPost?** ClickPost makes it easy to manage multiple courier partners from one place, which really simplifies day-to-day operations. The real-time tracking is reliable and helps us stay updated without checking multiple courier websites. NDR handling is smoother with automated communication, which helps in resolving delivery issues faster. The dashboard is easy to understand and doesn’t require much technical knowledge to use. Getting started was quick, with minimal setup effort. The support team is responsive and helpful whenever we need assistance. It also allows some level of customization based on our operational needs. Overall, we’ve seen better delivery performance and a reduction in RTOs after using ClickPost. **What do you dislike about ClickPost?** So far, we haven’t faced any major issues. **What problems is ClickPost solving and how is that benefiting you?** It helps us track all shipments easily in one place without switching between different courier portals. Having all transporters on a single dashboard makes operations much easier to manage. Automation has reduced manual work and saved a lot of time for the team. All shipment data is stored and accessible whenever needed. Overall, it has made our logistics process more organized, efficient, and smooth. ### 4. Great Experience and Clear Order Visibility **Rating:** 5.0/5.0 stars **Reviewed by:** Krunal H. | Assitant Operation manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about ClickPost?** it gives us Clarity about our orders, its great expirence **What do you dislike about ClickPost?** Everything seems perfect on clickpost and userfriendly no reason for dislike. **What problems is ClickPost solving and how is that benefiting you?** Centralized Logistics Management – Enables seamless management of multiple logistics partners through a single unified platform, along with comprehensive and real-time shipment tracking visibility. Courier Prioritization & Cost Optimization – Allows prioritization of logistics partners based on serviceability at area or pincode level, helping optimize courier allocation and reduce overall logistics costs. Flexible Rule-Based Configuration – Supports easy configuration of business rules tailored to specific operational and fulfillment requirements. Automated Courier Allocation – Facilitates automatic assignment of orders to the most suitable courier partner based on predefined business rules and allocation logic. Enhanced Customer Communication – Improves customer experience through automated shipment notifications, proactive tracking updates, and timely delivery communication. ### 5. Seamless Integration and Stellar Support with ClickPost **Rating:** 4.5/5.0 stars **Reviewed by:** Jagmohan . | Business Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2026 **What do you like best about ClickPost?** I love how ClickPost made our Shopify integration easy and hassle-free. Setting up last mile communications via Email and SMS using our third party apps was smooth and straightforward. The platform handles everything in one place, and the ClickPost team was the true support. They were hands-on throughout the entire setup process, ensuring everything was working perfectly. Their proactive approach made the experience wonderful. I also appreciate that it easily integrates with multiple third-party systems, and if not, they are ready to customize on their end. The team was very helpful and proactive. Given how flexible ClickPost is, we're loving the transition from Pando TMS and believe they would support us ahead. **What do you dislike about ClickPost?** We faced some failure in delivery of communication, which the team is still working on their end. **What problems is ClickPost solving and how is that benefiting you?** ClickPost simplifies Shopify integration and automates communications. It offers easy third-party integrations, last mile visibility, faster go-live, and their team provides proactive support throughout the setup process. ### 6. Krishna Herbals and Ayurveda- Clickpost **Rating:** 5.0/5.0 stars **Reviewed by:** Rishabh Patidar K. | Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2026 **What do you like best about ClickPost?** The platform is user friendly and the multi-courier integration works efficiently, which has improved order processing and courier management. Their support team has also been responsive during integrations and operational alignments. overall It is a reliable logistics management platform for scaling operations and managing multiple courier partners efficiently. **What do you dislike about ClickPost?** Allocation rules can be more simplify, and some integrations can be more robust. **What problems is ClickPost solving and how is that benefiting you?** Automated allocation, tracking and operational dashboards are very useful for handling high shipment volumes on a daily basis. ### 7. Streamlined Our Processes and Reduced Operational Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Akhil Suhas V. | Head Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about ClickPost?** It helped our organisation improve and speed up our processes, which has reduced our cost of operations. **What do you dislike about ClickPost?** No issues working with them, they have been very responsive. **What problems is ClickPost solving and how is that benefiting you?** Clickpost addresses several operational challenges for us across the logistics workflow. A few key areas where it adds value are mentioned below: Unified Logistics Dashboard – It allows us to handle multiple courier partners through a single interface while providing end-to-end visibility of shipment status and detailed tracking information. Courier Selection Optimization – Logistics partners can be prioritized based on specific regions or pincodes, enabling smarter courier selection and helping in controlling shipping costs. Customizable Rule Engine – The platform provides the flexibility to set up rules according to our operational and business needs without complex changes. Automatic Carrier Assignment – Orders are automatically routed to the most suitable courier partner based on the rules and configurations defined in the system. Enhanced Customer Updates – Automated shipment alerts and tracking notifications ensure customers stay informed, leading to a better overall delivery experience. ### 8. Seamless Multi-Logistics Integration with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ClickPost?** I use ClickPost as the logistics provider, and it's one of the best integrations we have. I really like the ease of use. The integration of multiple logistics partners at the same place is fantastic because we were having a lot of logistics partners, and if we integrated them directly, it would be difficult for us, but with ClickPost, it's just a config. The initial setup was superbly fast. **What do you dislike about ClickPost?** I like most of the things about ClickPost, but I faced some problems missing a webhook sometimes or issues arising from the logistics side. **What problems is ClickPost solving and how is that benefiting you?** I use ClickPost to integrate multiple logistics partners easily, solving logistics assignment and rider allocation issues. It simplifies managing numerous partners by making it just a config. ### 9. Centralized Logistics, Powerful Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Shikhar S. **Reviewed Date:** February 03, 2026 **What do you like best about ClickPost?** I really like the NDR AI agent calls in ClickPost. The model is trained well and is receptive to information from the consumer. I also find it easy to plug ClickPost into our communication platforms and trigger tracking details and other transactional communication to users smoothly. The AI agent helps us cut out manual effort on failed deliveries, allowing us to focus on more impactful and valuable tasks while automating repetitive processes. **What do you dislike about ClickPost?** 1. Though the NDR AI agent is great, I find some area of improvement in terms of reporting and consuming that data in the form of a unified journey. The journey is tracked separately and the recorded calls are available in a different dashboard. We need to connect the dots and make sense of this information manually, it isn't very intuitive to read and consume the data in the form of a user journey. 2. I also feel that ClickPost should build predictive models to estimate delivery dates as they are sitting on tons of courier partner data. Building proactive communication for delays or unforeseen circumstances will be very valuable for all D2C brands using ClickPost. Courier partner updates are not always reliable hence ClickPost can use their technical expertise in building this. 3. For the Returns module, it would be really helpful if we can drill down to a single unit of product within the bundle as we offer a lot of bundles as a single SKU, something which is currently not technically feasible. **What problems is ClickPost solving and how is that benefiting you?** I use ClickPost to centralize shipment information and streamline logistics, which helps manage courier data on a dashboard, scale partner onboarding, track shipments, automate delivery reschedules, and monitor logistics health. ### 10. ClickPost Streamlines Multi-Courier Management with Reliable Tracking and Proactive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Arun M. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about ClickPost?** ClickPost makes it easy to manage multiple courier partners from a single dashboard. Real-time tracking is reliable, and NDR handling is automated, helping resolve delivery issues faster. The platform is intuitive, quick to onboard, and offers flexibility for customization. Our CSM is highly supportive and collaborative, proactively helping us optimize workflows and address issues quickly. Overall, delivery performance and RTO rates have improved. **What do you dislike about ClickPost?** No major issues so far. . **What problems is ClickPost solving and how is that benefiting you?** ClickPost centralizes shipment tracking and courier management, eliminating the need to switch between multiple portals. Automation has reduced manual effort and saved time, while all shipment data remains easily accessible. The platform, along with strong CSM support, has made our logistics operations more efficient and well-organized. ### 11. ClickPost Simplified Our Logistics with Reliable Tracking and Proactive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lalit K. | Operation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about ClickPost?** ClickPost has simplified our logistics operations by bringing multiple courier partners onto a single platform. The real-time tracking visibility is very reliable, and the automated NDR management has been especially impactful in reducing our RTO rates. The onboarding experience was smooth, and the support team has been responsive and proactive whenever needed. **What do you dislike about ClickPost?** So far, we haven’t faced any major issues or operational challenges. The platform has worked as expected. **What problems is ClickPost solving and how is that benefiting you?** ClickPost effectively solves the problem of logistics fragmentation. Instead of managing multiple carrier dashboards, we now have centralized visibility for all shipments. Automation has reduced manual effort, helping us maintain a more structured, efficient, and scalable logistics workflow. ### 12. Single Dashboard, Great Tracking & Automated NDR That Cuts RTOs **Rating:** 5.0/5.0 stars **Reviewed by:** Habib M. | Senior Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ClickPost?** Honestly, just having a single dashboard for all our courier partners is a lifesaver. The tracking is great, but the automated NDR handling is the real winner—it’s actually helped us cut down on returns (RTOs). Also, getting set up was super easy, and their CS team actually replies quickly when we need them. **What do you dislike about ClickPost?** It’s been smooth sailing so far. We haven’t run into any bugs or real issues. **What problems is ClickPost solving and how is that benefiting you?** The main thing is that we don't have to keep switching tabs between different courier websites anymore. Everything is in one place. The automation handles the boring manual stuff, so our team is way more organized now. ### 13. Transforms Order Management with Real-Time Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Vikrant V. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 29, 2026 **What do you like best about ClickPost?** I really like ClickPost's admin interface as it has great options and multiple feasibilities that help in operations. The reports provided are very descriptive, which assists the organization in making real-time decisions and adjusting operations or logistics strategy as needed. Additionally, the initial setup was made really easy, with the onboarding team being super helpful and accommodating. **What do you dislike about ClickPost?** There are some features that ClickPost is separately providing - like order modification. These features can be clubbed into the ClickPost dashboard for a unified view of performance. **What problems is ClickPost solving and how is that benefiting you?** ClickPost provides real-time order updates and diverse allocation rules. The admin interface and descriptive reports help us make real-time decisions and pivot in logistics strategy, ensuring efficient operations. ### 14. Intuitive, Reliable Tracking, NDR, Returns & Refunds **Rating:** 5.0/5.0 stars **Reviewed by:** Chetan W. | Senior Manager - Ecommerce Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about ClickPost?** Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Returns and Refunds module stands out by making reverse shipments and refunds easier to manage. The platform is intuitive, customizable, and backed by a highly responsive and collaborative CSM team. **What do you dislike about ClickPost?** Nothing as such at this moment stands as issue. **What problems is ClickPost solving and how is that benefiting you?** It eliminates manual tracking across courier systems by providing a single source of truth for shipments, returns, and refunds. Automation saves time, and proactive CSM support helps ensure operational efficiency and a better customer experience. ### 15. Real-Time Tracking and Automated NDR Workflows That Boost Delivery Success **Rating:** 4.5/5.0 stars **Reviewed by:** Aniket S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about ClickPost?** The real-time tracking visibility, automated NDR workflows, and structured escalation management significantly reduce manual effort and improve delivery success rates. **What do you dislike about ClickPost?** One area of improvement is that some dashboards do not provide complete or drill-down level visibility directly on the screen. For example, in the NDR journey, detailed event-level tracking or status history is not always readily accessible and often requires reaching out to the support team for reports. Having more granular data and downloadable detailed reports available within the dashboard itself would reduce dependency on support and help teams take faster operational decisions. **What problems is ClickPost solving and how is that benefiting you?** ClickPost solves the challenge of managing multiple courier partners through a single, centralized platform. Instead of handling tracking, NDR updates, and performance monitoring separately for each courier, everything is streamlined into one system. ### 16. Clickpost Delivers Real-Time Visibility and Smoother B2B Flow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about ClickPost?** The clickpost is helpful in terms of managing the b2b flow. It helps us giving the real time visibility which was not there with us before. **What do you dislike about ClickPost?** The report and logs should be more precise and concise. We can remove the technicality of the report and make it more user friendly and can be concluded in an easy manner, which currently is missing on CP. **What problems is ClickPost solving and how is that benefiting you?** 1) Managing end to end pickup from the source to destination. 2) Ease in tracking 3) Each touchpoints can be tracked the moment shipment/pickups gets ingested 4) Possibility of making any carrier dormant till the time the process does not get streamlined. ### 17. Quick Integration and Valuable Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Siddharth P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about ClickPost?** I enjoy the quick integration and clarity of ClickPost, which makes it easy for me to on-board new partners and enhance business performance. I can gain valuable insights from the data points captured in the system. The ease of integration and allocation of business rules was also a strong motivator for switching to ClickPost from Shiprocket. Additionally, the initial setup was pretty quick and seamless. **What do you dislike about ClickPost?** The tool has very basic analytical features. Analytical view, certain important parameters can be made available in one click. **What problems is ClickPost solving and how is that benefiting you?** ClickPost gives us visibility of orders post-shipping, manages performance, and allocates to the right partners, which is crucial for our D2C business. ### 18. Efficient Order Management with Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kunal K. | D2C Growth Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about ClickPost?** I like using ClickPost for its reporting dashboard and VAS like Parth AI. It helps us make more conscious decisions daily, and Parth AI is particularly helpful in converting NDR to delivery, which reduces our RTOs. I also appreciate the performance-based allocation feature that assists in assigning shipments to the right courier partner effectively. The strategic support from our POC or KAM is quite welcoming, making the experience even better. **What do you dislike about ClickPost?** I dislike the integration issues with partners like Kwikengage. They seem unable to integrate or maybe they're resistant. **What problems is ClickPost solving and how is that benefiting you?** I use ClickPost for distributing shipments to multiple courier partners, managing them on one dashboard, and reducing RTOs. Features like Parth Ai and performance-based allocation help in making conscious decisions and efficient shipment allocation. ### 19. Effortless to Use and Integrate **Rating:** 5.0/5.0 stars **Reviewed by:** akash s. | Operation Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about ClickPost?** ease of use and seamless integration. It provides end-to-end post-order visibility with real-time tracking, proactive notifications, and centralized order management, enabling faster decisions, better operational control, and reduced customer support effort. **What do you dislike about ClickPost?** The dashboards and reports for NDR and SLA should be more comprehensive and easier to understand **What problems is ClickPost solving and how is that benefiting you?** Visibility Across the Post-Order Journey Real-time tracking visibility from pickup to delivery. Reduced customer support tickets due to self-serve tracking. Better customer experience with proactive status notifications. Centralized Order Management Faster decision making with consolidated tracking and alerts. Improved operational control and reduced manual workload. ### 20. All-in-One Courier Integration with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** virender k. | warehouse head, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ClickPost?** All-in-One Courier Integration with Outstanding Support **What do you dislike about ClickPost?** There is nothing as such so far. All their support is much appreciated so far **What problems is ClickPost solving and how is that benefiting you?** This platform has played a key role in simplifying our logistics operations by centralizing courier integrations under a single system. What stands out is the team’s proactive approach in understanding our challenges and recommending solutions that actually work for us. Their strong domain knowledge across the e-commerce lifecycle has enabled end-to-end automation and removed a lot of operational complexity. ### 21. Clean, Intuitive UI with Great Customer Support - Lenskart **Rating:** 5.0/5.0 stars **Reviewed by:** Subhash D. | Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2026 **What do you like best about ClickPost?** - Clean and intuitive UI -Great class customer support - Prompt tech solutioning - Feature availability on self-serve dashboard **What do you dislike about ClickPost?** Have not come across any major issues at the moment. It's working as expected for us. **What problems is ClickPost solving and how is that benefiting you?** We work with multiple courier partners. Clickpost has enabled us with a single platform via which we control and manage all our courier partner integrations with ease. ### 22. Accurate information with integration across all platforms. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about ClickPost?** The team always responds promptly over email and tickets. They clearly understand all procedures and confidently demonstrate all ClickPost features, which helps maintain a strong and positive relationship with clients. **What do you dislike about ClickPost?** Nothing at the moment. If anything arises on this platform, I will definitely share it with the CP team. **What problems is ClickPost solving and how is that benefiting you?** Ms. Nikita from ClickPost and her team always review our integration-related queries with other platforms very quickly. They provide timely guidance whenever an issue is pending from their end and ensure faster resolution. Additionally, they guide clients on how to use all ClickPost features and explain the benefits of these features, which helps clients get maximum value from the platform. ### 23. clickpost<>wellwith **Rating:** 5.0/5.0 stars **Reviewed by:** Anmol k. | performance marketing manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ClickPost?** Seamless integration with multiple courier partners through a single platform. **What do you dislike about ClickPost?** So far, we haven’t faced any major operational hiccups with the platform. **What problems is ClickPost solving and how is that benefiting you?** ClickPost has significantly streamlined our post-dispatch operations. The platform gives excellent visibility across multiple courier partners, making shipment tracking, NDR management, and exception handling much more efficient. The automation workflows have reduced manual effort for our operations team and improved customer communication during delivery delays. ### 24. Easy-to-Use Interface with Always-Helpful Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rasa S. | Customer Support Head, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about ClickPost?** Their interface is easy to use. You can understand every feature at a single glance, and there’s always a manager available to help whenever you have a doubt. I appreciate Hariprasad for all his support. The integrations with other applications are smooth as well. **What do you dislike about ClickPost?** Nothing to dislike. Everything runs smoothly, and the overall experience feels seamless. **What problems is ClickPost solving and how is that benefiting you?** It helps with order tracking, returns and exchanges, and RTOs. ### 25. Great for NDR Reconciliation and Report Configuration **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil K. | Operations and Logistics Head, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about ClickPost?** For NDR reconsillation For report configure **What do you dislike about ClickPost?** There is no dislike about clickpost as of now. **What problems is ClickPost solving and how is that benefiting you?** For NDR to Delivered increase the percentage of orders ### 26. All-in-One Courier Integration with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Surendar M. | Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2025 **What do you like best about ClickPost?** I really appreciate how this platform brings all courier integrations together in one place, along with their support. The team genuinely listens to our needs and guides us with the right solutions in the right direction. Their multi-level expertise helps to automate all e-commerce journey and made everything much easier. **What do you dislike about ClickPost?** There is nothing as such so far. All their support is much appreciated so far **What problems is ClickPost solving and how is that benefiting you?** 1. Shipping Services when we have to work with multiple courier vendors 2. Quickcommerce deliveries and live tracking 3. B2B order services 4. Dashboard for lastmile management 5. Customer Communications 6. Business Intelligence and dashboard export ### 27. Reliable Courier Management with Excellent Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jiten P. **Reviewed Date:** January 29, 2026 **What do you like best about ClickPost?** I like ClickPost for courier assignment, reporting, and the team support from their end. We've been using it for 3 years now, so it's a reliable system with less downtime. The ClickPost team is very structured and knowledgeable, making the setup easy once all the inputs are given from the client side. **What do you dislike about ClickPost?** I find the pricing could be better, as sometimes competitors offer better rates. However, we stay with ClickPost because of our relationship and the hassle of change management. **What problems is ClickPost solving and how is that benefiting you?** ClickPost solves courier assignment based on our needs, automates NDR journeys saving human bandwidth, enables customer notifications aligning with brand communication, and provides detailed reports on delays. ### 28. Efficient Logistics Management with Real-Time Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Suyog B. **Reviewed Date:** January 13, 2026 **What do you like best about ClickPost?** I find ClickPost to be an easy-to-use logistics panel that simplifies order dispatch and provides real-time shipment tracking. I like its real-time tracking and quick issue resolution features. The ability to identify delays early and improve coordination with couriers is really helpful. Additionally, the quick issue resolution reduces downtime and ensures on-time deliveries. **What do you dislike about ClickPost?** Sometimes the panel can be a bit slow, and occasional order processing errors occur. Improving system speed and overall stability would make ClickPost even better. **What problems is ClickPost solving and how is that benefiting you?** ClickPost simplifies order dispatch, provides real-time shipment tracking, and centralizes logistics management. It helps overcome order processing errors, improves courier coordination, and enhances shipment visibility by offering quick issue resolution, reducing downtime, and ensuring on-time deliveries. ### 29. Overall it's good exprience to track, update and comnunicate with customers for there order update. **Rating:** 5.0/5.0 stars **Reviewed by:** Siddhesh D. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ClickPost?** - Instant Support for the application - Works and can be modified as per needs. **What do you dislike about ClickPost?** - Proactive analyzing stress & embargo pincodes proactively and save guarding bad customer exprience in Reverse Flow. **What problems is ClickPost solving and how is that benefiting you?** - Proactive revised EDD being calculated - Our Support agent is easily able to track order status - Smooth Communication through WhatsApp/SMS - Triggering NDR/NPR/Stuck Shipments Cases to Coruier Partner - Easy to download MTD Reports ### 30. Streamlined Logistics with Apex Control Tower’s Proactive Pickup Nudges **Rating:** 5.0/5.0 stars **Reviewed by:** Nayana S. | Head - Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about ClickPost?** It has helped streamline our logistics operations. We use the Apex Control Tower to proactively nudge courier partners when pickups are delayed, which makes it easier to stay on top of exceptions and keep things moving. **What do you dislike about ClickPost?** There isn’t much to dislike so far. Right now, we’re still working on exploring their product more and getting a better sense of it. **What problems is ClickPost solving and how is that benefiting you?** They help us by proactively nudging our courier partner when pickups are delayed, and by streamlining our logistics overall. ### 31. Very Good Support and Problem-Solving Features for Allocation, Tracking & NDR **Rating:** 5.0/5.0 stars **Reviewed by:** Pogaku S. | Head Logistics & Fulfillment., Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about ClickPost?** Support is very good and at the same time product is solving many problems like Allocation courier partners, Tracking page, NDR whtsapp communication etc. **What do you dislike about ClickPost?** Still there are many developments required in Revers Pickup like if any courier partner fails to pickup the shipment awb cancelled then it should try the generate awb with 2nd priority courier partner. **What problems is ClickPost solving and how is that benefiting you?** NDR communication, Recommendation and Allocation etc. ### 32. NDR AI Agent Captures Real-Time Feedback and Streamlines NDR Management **Rating:** 5.0/5.0 stars **Reviewed by:** aman D. | Supply chain associate, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about ClickPost?** NDR AI agent does a great job of capturing customer feedback in real time, and it also helps with managing the NDR process. **What do you dislike about ClickPost?** Nothing so far, everything is working fine. **What problems is ClickPost solving and how is that benefiting you?** Clickpost is helping me manage orders with efficient tracking and reduce RTO. ### 33. Reliable Real-Time Tracking with Logistics Intelligence. **Rating:** 5.0/5.0 stars **Reviewed by:** Mittal D. | Sr Office. Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about ClickPost?** ClickPost provides reliable real-time shipment tracking across all courier partners. NDR management is well-automated, helping us resolve delivery exceptions faster. The Proof of Delivery (POD) API gives timely and accurate confirmation, which improves visibility and customer communication. The platform is easy to use, and the CSM support is highly responsive and collaborative. **What do you dislike about ClickPost?** Nothing significant so far, everything is working without any problem facing. **What problems is ClickPost solving and how is that benefiting you?** ClickPost centralizes tracking, NDR handling, and POD access in one system, eliminating the need to depend on multiple courier portals. Automation has reduced manual effort, improved exception handling, and enhanced overall operational efficiency. ### 34. Excellent Aggregator for Managing Shipments Across India **Rating:** 5.0/5.0 stars **Reviewed by:** Siddharth C. | Sr IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2026 **What do you like best about ClickPost?** This is an excellent aggregator for all courier partners in India. It brings together various services in one place, making it much more convenient to manage shipments across the country. **What do you dislike about ClickPost?** Occasionally, I encounter errors during the AWB generation process. **What problems is ClickPost solving and how is that benefiting you?** Previously, we had to manage each courier partner account separately, but now everything is organized within a single dashboard. This change has saved us a significant amount of time and effort. ### 35. Intuitive Dashboard That Simplifies Courier Management, Tracking, and Returns **Rating:** 5.0/5.0 stars **Reviewed by:** Alekh K. | Manager, Ecom technical operations, Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2026 **What do you like best about ClickPost?** Managing multiple courier partners from one dashboard has made operations much simpler. Tracking and NDR workflows are reliable and automated. The Returns and Refunds module stands out by making reverse shipments and refunds easier to manage. The platform is intuitive, customizable, and backed by a highly responsive and collaborative CSM team. **What do you dislike about ClickPost?** Nothing significant at this point........ **What problems is ClickPost solving and how is that benefiting you?** It eliminates manual tracking across courier systems by providing a single source of truth for shipments, returns, and refunds. Automation saves time, and proactive CSM support helps ensure operational efficiency and a better customer experience. ### 36. Helpful Courier Recommendations, Clear Tracking, and Detailed Integration Docs **Rating:** 5.0/5.0 stars **Reviewed by:** Kushagra T. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about ClickPost?** Recommendation of the courier was quite helpful as deciding would take time and options were limited manually, courier tracking along with clickpost consolidated status helped knowing the actual status of the consignment, integration docs were quite elaborate so there were lesser confusion while integrating **What do you dislike about ClickPost?** There were some difference in the docs and the api contracts from the github, **What problems is ClickPost solving and how is that benefiting you?** Logistic management was a manual task and keeping a track of everything becomes tedious after a point of time, clickpost gave an end to end solution to everything and helped in streamlining the process ### 37. Powerful Orchestration Platform with Excellent Scalability **Rating:** 5.0/5.0 stars **Reviewed by:** Harinder S. | Product management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about ClickPost?** Orchestration platform and capability to scale. **What do you dislike about ClickPost?** Nothing as such- everything is streamlined **What problems is ClickPost solving and how is that benefiting you?** The primary problem it solves is fragmentation. By unifying all shipment tracking, we no longer waste time toggling between different carrier portals. The automation capabilities have reduced manual intervention, making our logistics workflow much more organized and operationally efficient. ### 38. Great experience with ClickPost, a supportive and responsive team that truly delivers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about ClickPost?** Centralized Carrier Management: The platform allows seamless integration with multiple courier partners, making it easier to manage logistics from a single dashboard. Real-Time Shipment Tracking: It provides accurate tracking updates across carriers, helping reduce customer inquiries and improving transparency. Efficient NDR Handling: Automated communication tools help resolve delivery issues quickly, improving delivery success rates. User-Friendly Interface: The dashboard is intuitive and easy to navigate, even for teams without technical expertise. Quick Implementation: Setup is fast and straightforward, allowing businesses to get started without long onboarding processes. Responsive Support Team: Customer service is prompt and helpful, assisting with both technical and operational queries. Customizable Features: The platform offers flexibility to tailor workflows and reporting based on business needs. Improved Delivery Performance: Many users report better delivery rates and reduced return-to-origin (RTO) percentages after adopting ClickPost. **What do you dislike about ClickPost?** So far, no major issues or recurring problems have been encountered. **What problems is ClickPost solving and how is that benefiting you?** Easy to track shipments – We can monitor deliveries in real-time without switching between different transporter websites. All transporters on one page – It brings all courier partners together in one dashboard, making it easier to manage. Time-saving – Reduces manual work by automating processes like assigning transporters and handling delivery issues. Easy to store and access data – All shipment and delivery data is organized and available whenever needed. Overall, it makes our logistics operations smoother, faster, and more efficient. ### 39. Very Good Tech Stack Overall **Rating:** 5.0/5.0 stars **Reviewed by:** Sudharsan V. | Assistant Manager - Technical Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2026 **What do you like best about ClickPost?** As a tech stack, it is very good. Strong code base. **What do you dislike about ClickPost?** There are a few features they should have. As a startup, they have a good product, but to sustain in the competition they need more “good-to-have” features. **What problems is ClickPost solving and how is that benefiting you?** Majorly, Allocation of order Exchange order creation Returns management LP integration ### 40. APEX Makes RTO & NDR Tracking Easy—and Helps Reduce RTOs **Rating:** 5.0/5.0 stars **Reviewed by:** Ravinder S. | Marketing Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about ClickPost?** We are actively tracking our RTO's and NDR flow via APEX now. Its a great tool and helping us in reducing our RTO numbers. **What do you dislike about ClickPost?** Nothing to dislike as of now we are working with Clickpost from a longer time looking for more new features they will be coming up **What problems is ClickPost solving and how is that benefiting you?** It is helping our brand to proactively work on our shipments and nudge the courier partners. ### 41. Clickpost/INNOVIST **Rating:** 5.0/5.0 stars **Reviewed by:** Kailash S. | Operation Executive, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about ClickPost?** Streamlining for manging operations across multiple parties and acting as a logistics enabler for us **What do you dislike about ClickPost?** Nothing as of now we are still validating more in depth with Clickpost,we are still evaluating others products **What problems is ClickPost solving and how is that benefiting you?** Helping us solve the multiple integration with different softwares helping reduce our manual intervention ### 42. Crucial Technical Access for Daily E-commerce Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Narayan P. | Customer Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about ClickPost?** The technical access we get is such a crucial thing to have around our daily operations in E-commerce, that's exactly what i do like. **What do you dislike about ClickPost?** Nothing to dislike, just they should provide OTP/Password based login, that's it. **What problems is ClickPost solving and how is that benefiting you?** It's solving a lot of problems like sending auto updates of stuck shipments to seller/courier, Having live tracking on failed shipments, pending shipments, easy to access reports as well and a lot. And the most important thing is it's ultimately reducing human efforts, which is best for huge organizations like Avimee Herbal. ### 43. Centralized Courier Management with Reliable Tracking and Proactive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2026 **What do you like best about ClickPost?** The biggest benefit of ClickPost is centralized courier management with reliable tracking and automated NDR workflows. The Returns and Refunds module adds significant value by simplifying reverse logistics. The dashboard is user-friendly, onboarding was fast, and the CSM support is excellent—very proactive and collaborative. **What do you dislike about ClickPost?** Nothing much that we have seen till now. **What problems is ClickPost solving and how is that benefiting you?** It removes complexity from managing multiple couriers, returns, and refunds by offering a unified platform. Automation and strong CSM involvement have improved efficiency, visibility, and overall logistics performance. ### 44. Best tool for logistics operation and for reducing RTO's **Rating:** 5.0/5.0 stars **Reviewed by:** Suhas C. | E-commerce Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about ClickPost?** There are many useful things like 1. We can integrate multiple courier partner 2. We can also choose pincode wise courier allocation or they have another feature called performance based allocation. 3. They are have NDR management solution, we can trigger multiple messages on SMS, whatsapp and their new feature called AI calling. 4. We can also add EDD on PDP. 5. The complete integration is easy to setup. 6. They also have a quick customer support team, which help us to resolve all the ticket at the earliest. 7. We use it everyday for tracking the shipments. **What do you dislike about ClickPost?** Exporting of the reports are limited to 90 days at once **What problems is ClickPost solving and how is that benefiting you?** Since we started using Clickpost we saw a reducing in RTO and also increase in the delivery%. Helped us to scale our business further ### 45. Clickpost <> Mensa **Rating:** 5.0/5.0 stars **Reviewed by:** Josebin Titus S. | Lead of Logistics, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about ClickPost?** *They are able to solve all the ground level challenges in B2B segment systematically which can help us in facilitating the process hassle-free. *In terms of collbartion and getting the doubts clear then and ther from the tech team's end was pretty good , they were able to giude us in an easiest and understandable manner . **What do you dislike about ClickPost?** They have to be a bit downwards comercially and can help us in organising the un-organised Transporters( FTL) free of cost , which will help us to be cost effective as this is an additional cost which is borne by us for the betterment of business not for the business . **What problems is ClickPost solving and how is that benefiting you?** *They are able to solve all the ground level challenges in B2B segment systematically which can help us in facilitating the process hassle-free. * Helping us to paly around with the numerous data which can help us to be more transparent *solving the appointment based deliveries effectively by getting the actual status of the shipments and help us to clear the pending shipmnets very often * Visibilty over the PODs is the top not feature which click post has ### 46. Clickpost Makes Customer Communication Simple with Accurate Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Khuzema P. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** February 04, 2026 **What do you like best about ClickPost?** Clickpost has really made the communication between our brand customers very simple and easy. Tracking page and tracking detail are really accurate. **What do you dislike about ClickPost?** nothing in specific pricing could be tricky **What problems is ClickPost solving and how is that benefiting you?** It is solving the customer notification and tracking. ### 47. User-Friendly, Feature-Rich Platform for D2C Brands **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about ClickPost?** User friendly and has all features for D2c brand **What do you dislike about ClickPost?** Not applicable and everything works fine **What problems is ClickPost solving and how is that benefiting you?** It helps manage returns and exchanges, and provides a unified dashboard for tracking orders. ### 48. Centralized Dashboard and Automated Handling Make Shipping Effortless **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about ClickPost?** Centralized and easy-to-use dashboard that provides real-time shipment tracking and status updates. Automated NDR and exception handling, which reduces manual work and speeds up issue resolution. **What do you dislike about ClickPost?** Sometimes the system updates are delayed, causing shipment status to reflect late or inaccurately. NDR remarks are often unclear or incomplete, which makes it difficult to take quick action. **What problems is ClickPost solving and how is that benefiting you?** ClickPost solves the problem of scattered shipment information by providing a single dashboard for tracking, NDR, and RTO updates, which saves time and reduces manual follow-ups. It improves issue resolution efficiency by giving clear visibility of courier performance and customer communication, helping me take faster action and close cases more effectively. ### 49. Seamless Onboarding, Best-in-Class Tracking with Real-Time Support **Rating:** 5.0/5.0 stars **Reviewed by:** Kush D. | Senior Product Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about ClickPost?** Clickpost provides one of the best tracking services in India. Recently, we onboarded Clickpost for our international tracking as well, and the process was seamless. What stands-out for Clickpost is their real-time support and exceptional analytical features. Enabling users to track and mitigate proactively. **What do you dislike about ClickPost?** Nothing as of now. Quite satisfied with the services offered. **What problems is ClickPost solving and how is that benefiting you?** Real-time tracking visibility for forward as well as reverse journey. Insightful dashboards to analyze and procatively work on them. ### 50. Very Good Overall with Helpful Ontime Support **Rating:** 5.0/5.0 stars **Reviewed by:** PANKAJ D. | MDM EXPERT, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2026 **What do you like best about ClickPost?** Ontime support has been very helpful, and the product is very good overall. **What do you dislike about ClickPost?** It should include a more dynamic dashboard that helps support operations and management. **What problems is ClickPost solving and how is that benefiting you?** It is solving our problem with multi-LSP integration issues. ## ClickPost Discussions - [What does Clickpost do?](https://www.g2.com/discussions/what-does-clickpost-do) - [What is ClickPost delivery?](https://www.g2.com/discussions/what-is-clickpost-delivery) - [What is retail ClickPost?](https://www.g2.com/discussions/what-is-retail-clickpost) - [How does ClickPost work?](https://www.g2.com/discussions/how-does-clickpost-work) - [View ClickPost pricing details and edition comparison](https://www.g2.com/products/clickpost/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+05%3A21%3A15+-0500&secure%5Bsession_id%5D=d1075f65-f6ff-4117-a517-f5720834f534&secure%5Btoken%5D=cb0be2e51d2e7322c7500ecde73730c09674fed3ee50bdd2cddca1c9b9c1e61c&format=llm_user) ## ClickPost Integrations - [AiSensy](https://www.g2.com/products/aisensy/reviews) - [BIK](https://www.g2.com/products/bik/reviews) - [EasyEcom](https://www.g2.com/products/easyecom/reviews) - [ERPNext](https://www.g2.com/products/erpnext/reviews) - [GoKwik](https://www.g2.com/products/gokwik/reviews) - [IBM Sterling Order Management](https://www.g2.com/products/ibm-sterling-order-management/reviews) - [Increff WMS](https://www.g2.com/products/increff-wms/reviews) - [LimeChat](https://www.g2.com/products/limechat/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [OpenCart](https://www.g2.com/products/opencart/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Shopify Inbox](https://www.g2.com/products/shopify-inbox/reviews) - [Unicommerce](https://www.g2.com/products/unicommerce/reviews) - [Uniware ERP](https://www.g2.com/products/uniware-erp/reviews) - [Vin OMS](https://www.g2.com/products/vin-oms/reviews) - [Vin WMS](https://www.g2.com/products/vin-wms/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) ## ClickPost Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Labels** - Label Printing - Return labels **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Integrations** - E-Commerce - WMS - Accounting - OMS **Logistics Intelligence Software** - Predictive Analytics - Freight Audit - Order & Container Tracking - Dashboards - Contract Optimization - Data Entry - Carrier Performance **Delivery** - Flows - Alerts - Inventory - Modes **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Tracking** - Shipping - Inventory **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Transactions** - Exchange - Approvals - Refund - Credit **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Workflow Automation** - Rating - Dispatch and Tender - Invoice Management - Digital Document Reconciliation **Reports** - Shipment reports - Inventory reports - Unshipped products **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top ClickPost Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,500 reviews) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) - 4.4/5.0 (2,424 reviews)