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Best IT Asset Management Software - Page 2

Tian Lin
TL
Researched and written by Tian Lin

IT asset management (ITAM) software assists with IT asset lifecycle management. The central purpose of ITAM software is to create and maintain a database encompassing the company’s digital, physical, and virtual components. This allows IT teams to gain insight into the current state and capacity of the company’s infrastructure. IT managers can utilize this information to make long-term procurement plans for IT asset purchase, maintenance, disposal, and replacement.

On top of building asset databases, ITAM tools often contain features to manage contracts, finances, and risks associated with inventory. Companies can further use these tools for software patching and policy governance. ITAM software ensures each connection is approved, properly formatted, and updated, thereby reducing security risks. Real-time monitoring features allow ITAM products to identify new connections and inform administrators of new and potentially unapproved devices. Some ITAM tools not only manage hardware but also contain the capabilities of software asset management tools.

To qualify for inclusion in the IT Asset Management category, a product must:

Create a central IT asset database that includes common physical IT assets such as workstations, laptops, servers, printers, routers, and various Internet of Things (IoT) devices
Report the status of each IT asset, including license, warranty, contract, lifecycle, and user information
Automatically discover or manually create new IT assets
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Featured IT Asset Management Software At A Glance

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AssetSonar
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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218 Listings in IT Asset Management Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivan

    Users
    No information available
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 52% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Proactivanet Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Automation
    2
    Customer Support
    2
    Customization
    2
    Communication Efficiency
    1
    Cons
    Limited Customization
    1
    Limited Features
    1
    Limited Functionality
    1
    Mobile App Issues
    1
    Poor Interface Design
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Proactivanet features and usability ratings that predict user satisfaction
    9.3
    Ease of Use
    Average: 8.9
    9.5
    Quality of Support
    Average: 9.0
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1998
    HQ Location
    Gijon
    Twitter
    @ProactivaNET
    1,781 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Proactivanet is a certificated and fully integrated software for managing IT assets and services. Proactivanet ITAM is the only vendor that guarantees a 100% discovery of your IT inventory. Proactivan

Users
No information available
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 52% Mid-Market
  • 34% Enterprise
Proactivanet Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Automation
2
Customer Support
2
Customization
2
Communication Efficiency
1
Cons
Limited Customization
1
Limited Features
1
Limited Functionality
1
Mobile App Issues
1
Poor Interface Design
1
Proactivanet features and usability ratings that predict user satisfaction
9.3
Ease of Use
Average: 8.9
9.5
Quality of Support
Average: 9.0
9.6
Has the product been a good partner in doing business?
Average: 9.2
9.0
Asset Policy Management
Average: 8.1
Seller Details
Year Founded
1998
HQ Location
Gijon
Twitter
@ProactivaNET
1,781 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
(70)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Pay As You Go
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EZO AssetSonar is a comprehensive IT asset management platform designed to provide organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effe

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 74% Mid-Market
    • 10% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • AssetSonar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    20
    Asset Management
    17
    Integrations
    10
    Product Quality
    10
    Simple
    7
    Cons
    Filtering Issues
    3
    Integration Issues
    3
    Limited Customization
    3
    Missing Features
    3
    Insufficient Information
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • AssetSonar features and usability ratings that predict user satisfaction
    8.8
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 9.0
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EZO
    Company Website
    Year Founded
    2011
    HQ Location
    Carson City, Nevada
    Twitter
    @EZOsolutions
    814 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    247 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EZO AssetSonar is a comprehensive IT asset management platform designed to provide organizations with real-time visibility into their entire digital infrastructure. This solution enables users to effe

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 74% Mid-Market
  • 10% Small-Business
AssetSonar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Asset Management
17
Integrations
10
Product Quality
10
Simple
7
Cons
Filtering Issues
3
Integration Issues
3
Limited Customization
3
Missing Features
3
Insufficient Information
2
AssetSonar features and usability ratings that predict user satisfaction
8.8
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 9.0
9.1
Has the product been a good partner in doing business?
Average: 9.2
7.8
Asset Policy Management
Average: 8.1
Seller Details
Seller
EZO
Company Website
Year Founded
2011
HQ Location
Carson City, Nevada
Twitter
@EZOsolutions
814 Twitter followers
LinkedIn® Page
www.linkedin.com
247 employees on LinkedIn®

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(90)4.1 out of 5
Optimized for quick response
View top Consulting Services for Network Detective Pro
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Prov

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 64% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Network Detective Pro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Reporting Features
    22
    Product Quality
    17
    Features
    15
    Comprehensive View
    9
    Cons
    Expensive
    10
    Missing Features
    9
    Setup Difficulty
    9
    Learning Curve
    8
    Insufficient Information
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Network Detective Pro features and usability ratings that predict user satisfaction
    7.6
    Ease of Use
    Average: 8.9
    7.9
    Quality of Support
    Average: 9.0
    8.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.5
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kaseya
    Company Website
    Year Founded
    2000
    HQ Location
    Miami, FL
    Twitter
    @KaseyaCorp
    17,481 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,388 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Network Detective Pro is the non-intrusive IT assessment and reporting tool that automates data collection across the entire network to easily identify risks and issues. With it, MSPs, IT Service Prov

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 64% Small-Business
  • 32% Mid-Market
Network Detective Pro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Reporting Features
22
Product Quality
17
Features
15
Comprehensive View
9
Cons
Expensive
10
Missing Features
9
Setup Difficulty
9
Learning Curve
8
Insufficient Information
7
Network Detective Pro features and usability ratings that predict user satisfaction
7.6
Ease of Use
Average: 8.9
7.9
Quality of Support
Average: 9.0
8.1
Has the product been a good partner in doing business?
Average: 9.2
7.5
Asset Policy Management
Average: 8.1
Seller Details
Seller
Kaseya
Company Website
Year Founded
2000
HQ Location
Miami, FL
Twitter
@KaseyaCorp
17,481 Twitter followers
LinkedIn® Page
www.linkedin.com
5,388 employees on LinkedIn®
(340)4.7 out of 5
Optimized for quick response
4th Easiest To Use in IT Asset Management software
Save to My Lists
Entry Level Price:$27.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentati

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 71% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hudu Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    105
    Integrations
    56
    Features
    55
    Customer Support
    47
    Easy Integrations
    43
    Cons
    Missing Features
    27
    UX Improvement
    20
    Poor Integration
    17
    Poor Interface Design
    14
    Limited Features
    12
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hudu features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 9.0
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    10.0
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hudu
    Company Website
    Year Founded
    2018
    HQ Location
    Fort Collins, Colorado
    Twitter
    @HuduHQ
    494 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    30 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hudu is a comprehensive IT documentation platform designed to help organizations streamline their operations and improve team efficiency. It provides a centralized hub for storing critical documentati

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 71% Small-Business
  • 11% Mid-Market
Hudu Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
105
Integrations
56
Features
55
Customer Support
47
Easy Integrations
43
Cons
Missing Features
27
UX Improvement
20
Poor Integration
17
Poor Interface Design
14
Limited Features
12
Hudu features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 9.0
9.5
Has the product been a good partner in doing business?
Average: 9.2
10.0
Asset Policy Management
Average: 8.1
Seller Details
Seller
Hudu
Company Website
Year Founded
2018
HQ Location
Fort Collins, Colorado
Twitter
@HuduHQ
494 Twitter followers
LinkedIn® Page
www.linkedin.com
30 employees on LinkedIn®
(54)4.7 out of 5
13th Easiest To Use in IT Asset Management software
Save to My Lists
Entry Level Price:$1.30
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 54% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Prey Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Tracking
    6
    Device Management
    5
    Ease of Use
    5
    Asset Management
    4
    Device Monitoring
    4
    Cons
    Update Issues
    3
    Connection Issues
    2
    Device Management Issues
    2
    Feature Deficiency
    2
    Improvement Needed
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Prey features and usability ratings that predict user satisfaction
    9.2
    Ease of Use
    Average: 8.9
    9.7
    Quality of Support
    Average: 9.0
    9.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2010
    HQ Location
    Santiago, Santiago
    Twitter
    @preyproject
    9,465 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    42 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 54% Small-Business
  • 37% Mid-Market
Prey Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Tracking
6
Device Management
5
Ease of Use
5
Asset Management
4
Device Monitoring
4
Cons
Update Issues
3
Connection Issues
2
Device Management Issues
2
Feature Deficiency
2
Improvement Needed
2
Prey features and usability ratings that predict user satisfaction
9.2
Ease of Use
Average: 8.9
9.7
Quality of Support
Average: 9.0
9.6
Has the product been a good partner in doing business?
Average: 9.2
8.6
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
2010
HQ Location
Santiago, Santiago
Twitter
@preyproject
9,465 Twitter followers
LinkedIn® Page
www.linkedin.com
42 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

    Users
    • IT Manager
    • Network Administrator
    Industries
    • Primary/Secondary Education
    • Government Administration
    Market Segment
    • 73% Mid-Market
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PDQ Deploy & Inventory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Deployment Ease
    2
    Reliability
    2
    Setup Ease
    2
    Software Deployment
    2
    Cons
    Access Issues
    1
    Expensive
    1
    Inaccuracy Issues
    1
    Inadequate Reporting
    1
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
    9.4
    Ease of Use
    Average: 8.9
    9.5
    Quality of Support
    Average: 9.0
    9.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.7
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PDQ.com
    Company Website
    Year Founded
    2001
    HQ Location
    Salt Lake City, Utah, United States
    Twitter
    @admarsenal
    985 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    334 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PDQ Deploy & Inventory make up a robust, self-hosted device management solution for on-prem or VPN-connected Windows devices. Get deep visibility across your environment. Set powerful automations

Users
  • IT Manager
  • Network Administrator
Industries
  • Primary/Secondary Education
  • Government Administration
Market Segment
  • 73% Mid-Market
  • 17% Enterprise
PDQ Deploy & Inventory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Deployment Ease
2
Reliability
2
Setup Ease
2
Software Deployment
2
Cons
Access Issues
1
Expensive
1
Inaccuracy Issues
1
Inadequate Reporting
1
Integration Issues
1
PDQ Deploy & Inventory features and usability ratings that predict user satisfaction
9.4
Ease of Use
Average: 8.9
9.5
Quality of Support
Average: 9.0
9.7
Has the product been a good partner in doing business?
Average: 9.2
7.7
Asset Policy Management
Average: 8.1
Seller Details
Seller
PDQ.com
Company Website
Year Founded
2001
HQ Location
Salt Lake City, Utah, United States
Twitter
@admarsenal
985 Twitter followers
LinkedIn® Page
www.linkedin.com
334 employees on LinkedIn®
Entry Level Price:$79.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

    Users
    • Owner
    • Director
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 87% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SuperOps Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    74
    Customer Support
    62
    Features
    45
    User Interface
    33
    Intuitive
    30
    Cons
    Missing Features
    41
    Feature Issues
    19
    Integration Issues
    14
    Lack of Integrations
    13
    Ticketing System Issues
    13
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SuperOps features and usability ratings that predict user satisfaction
    9.0
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 9.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Claymont, US
    LinkedIn® Page
    www.linkedin.com
    203 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SuperOps is a unified PSA+RMM platform built for MSPs of all shapes and sizes. SuperOps's platform is built on three principles 1. One for all, all-in-one If you can dream it, you can do it.

Users
  • Owner
  • Director
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 87% Small-Business
  • 12% Mid-Market
SuperOps Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
74
Customer Support
62
Features
45
User Interface
33
Intuitive
30
Cons
Missing Features
41
Feature Issues
19
Integration Issues
14
Lack of Integrations
13
Ticketing System Issues
13
SuperOps features and usability ratings that predict user satisfaction
9.0
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 9.0
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.3
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
2020
HQ Location
Claymont, US
LinkedIn® Page
www.linkedin.com
203 employees on LinkedIn®
(61)4.9 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at €185.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries,

    Users
    No information available
    Industries
    • Construction
    • Hospital & Health Care
    Market Segment
    • 61% Mid-Market
    • 34% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Timly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Efficiency
    2
    Features
    2
    Features Detail
    2
    Cons
    Bug Issues
    1
    Poor Design
    1
    Poor Interface Design
    1
    Software Bugs
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Timly features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.9
    9.7
    Quality of Support
    Average: 9.0
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    5.8
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2020
    HQ Location
    Zürich, CH
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Timly is a cloud-based asset tracking and maintenance solution designed to help businesses efficiently monitor and manage their inventory processes. This platform caters to a wide range of industries,

Users
No information available
Industries
  • Construction
  • Hospital & Health Care
Market Segment
  • 61% Mid-Market
  • 34% Small-Business
Timly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Efficiency
2
Features
2
Features Detail
2
Cons
Bug Issues
1
Poor Design
1
Poor Interface Design
1
Software Bugs
1
Timly features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.9
9.7
Quality of Support
Average: 9.0
9.4
Has the product been a good partner in doing business?
Average: 9.2
5.8
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
2020
HQ Location
Zürich, CH
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Josys is an Autonomous Identity Governance Platform that simplifies how IT works. Our AI identity governance and administration agent provides IT managers with 360° control over their software and har

    Users
    No information available
    Industries
    • Computer Software
    • Information Services
    Market Segment
    • 67% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Josys Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Easy Management
    25
    Device Management
    24
    Application Integration
    18
    Centralization
    16
    Cons
    Missing Features
    22
    Insufficient Information
    13
    Integration Issues
    11
    Limited Features
    8
    Limited Integrations
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Josys features and usability ratings that predict user satisfaction
    8.5
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 9.0
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    7.3
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2021
    HQ Location
    Tokyo, JP
    LinkedIn® Page
    www.linkedin.com
    198 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Josys is an Autonomous Identity Governance Platform that simplifies how IT works. Our AI identity governance and administration agent provides IT managers with 360° control over their software and har

Users
No information available
Industries
  • Computer Software
  • Information Services
Market Segment
  • 67% Mid-Market
  • 29% Small-Business
Josys Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Easy Management
25
Device Management
24
Application Integration
18
Centralization
16
Cons
Missing Features
22
Insufficient Information
13
Integration Issues
11
Limited Features
8
Limited Integrations
8
Josys features and usability ratings that predict user satisfaction
8.5
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 9.0
9.2
Has the product been a good partner in doing business?
Average: 9.2
7.3
Asset Policy Management
Average: 8.1
Seller Details
Company Website
Year Founded
2021
HQ Location
Tokyo, JP
LinkedIn® Page
www.linkedin.com
198 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

    Users
    No information available
    Industries
    • Information Technology and Services
    • Automotive
    Market Segment
    • 68% Enterprise
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SymphonyAI IT Service Management Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    2
    Automation Efficiency
    1
    Configuration Ease
    1
    Customizability
    1
    Ease of Use
    1
    Cons
    Complex Configuration
    1
    Complexity
    1
    Complex Setup
    1
    Expensive
    1
    Filtering Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    8.4
    Quality of Support
    Average: 9.0
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    7.2
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Palo Alto, California
    Twitter
    @SymphonySummit
    477 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,054 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SymphonyAI IT Service Management offers an enterprise-class solution that delivers measurable business outcomes leveraging automation, predictive, and generative AI. Customers have been able to automa

Users
No information available
Industries
  • Information Technology and Services
  • Automotive
Market Segment
  • 68% Enterprise
  • 32% Mid-Market
SymphonyAI IT Service Management Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
2
Automation Efficiency
1
Configuration Ease
1
Customizability
1
Ease of Use
1
Cons
Complex Configuration
1
Complexity
1
Complex Setup
1
Expensive
1
Filtering Issues
1
SymphonyAI IT Service Management features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
8.4
Quality of Support
Average: 9.0
8.7
Has the product been a good partner in doing business?
Average: 9.2
7.2
Asset Policy Management
Average: 8.1
Seller Details
Year Founded
2017
HQ Location
Palo Alto, California
Twitter
@SymphonySummit
477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,054 employees on LinkedIn®
(52)4.5 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organ

    Users
    No information available
    Industries
    • Consumer Services
    • Computer Software
    Market Segment
    • 54% Enterprise
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • USU Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Product Quality
    8
    Asset Management
    6
    Data Management
    5
    Customer Support
    3
    Cons
    Learning Curve
    3
    Complex Configuration
    2
    Limited Customization
    2
    Missing Features
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • USU features and usability ratings that predict user satisfaction
    8.3
    Ease of Use
    Average: 8.9
    8.7
    Quality of Support
    Average: 9.0
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    USU
    Company Website
    Year Founded
    2000
    HQ Location
    Boston, MA
    LinkedIn® Page
    www.linkedin.com
    154 employees on LinkedIn®
    Ownership
    ETR: OSP2
Product Description
How are these determined?Information
This description is provided by the seller.

USU is an IT Management software provider headquartered in Boston, MA, specializing in solutions designed to enhance operational efficiency and financial management for mid-market and enterprise organ

Users
No information available
Industries
  • Consumer Services
  • Computer Software
Market Segment
  • 54% Enterprise
  • 29% Small-Business
USU Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Product Quality
8
Asset Management
6
Data Management
5
Customer Support
3
Cons
Learning Curve
3
Complex Configuration
2
Limited Customization
2
Missing Features
2
Poor Interface Design
2
USU features and usability ratings that predict user satisfaction
8.3
Ease of Use
Average: 8.9
8.7
Quality of Support
Average: 9.0
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.9
Asset Policy Management
Average: 8.1
Seller Details
Seller
USU
Company Website
Year Founded
2000
HQ Location
Boston, MA
LinkedIn® Page
www.linkedin.com
154 employees on LinkedIn®
Ownership
ETR: OSP2
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and

    Users
    • Technology Specialist
    Industries
    • Primary/Secondary Education
    • Information Technology and Services
    Market Segment
    • 59% Mid-Market
    • 39% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Incident IQ features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.9
    9.1
    Quality of Support
    Average: 9.0
    9.4
    Has the product been a good partner in doing business?
    Average: 9.2
    8.7
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Atlanta, Georgia
    Twitter
    @IncidentIQ
    411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    217 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Incident IQ is a workflow management solution built by K-12, exclusively for K-12. Headquartered in Atlanta, GA, Incident IQ is 170+ strong and made up of former educators, K-12 IT technicians, and

Users
  • Technology Specialist
Industries
  • Primary/Secondary Education
  • Information Technology and Services
Market Segment
  • 59% Mid-Market
  • 39% Enterprise
Incident IQ features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.9
9.1
Quality of Support
Average: 9.0
9.4
Has the product been a good partner in doing business?
Average: 9.2
8.7
Asset Policy Management
Average: 8.1
Seller Details
Year Founded
2016
HQ Location
Atlanta, Georgia
Twitter
@IncidentIQ
411 Twitter followers
LinkedIn® Page
www.linkedin.com
217 employees on LinkedIn®
(25)4.6 out of 5
11th Easiest To Use in IT Asset Management software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Snipe-IT makes asset management easy.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 68% Mid-Market
    • 20% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Snipe-IT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Asset Management
    1
    Centralized Management
    1
    Ease of Use
    1
    Product Quality
    1
    Cons
    Limited Customization
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Snipe-IT features and usability ratings that predict user satisfaction
    9.5
    Ease of Use
    Average: 8.9
    8.5
    Quality of Support
    Average: 9.0
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.6
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    San Diego, CA
    Twitter
    @snipeitapp
    2,088 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Snipe-IT makes asset management easy.

Users
No information available
Industries
No information available
Market Segment
  • 68% Mid-Market
  • 20% Small-Business
Snipe-IT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Asset Management
1
Centralized Management
1
Ease of Use
1
Product Quality
1
Cons
Limited Customization
1
Snipe-IT features and usability ratings that predict user satisfaction
9.5
Ease of Use
Average: 8.9
8.5
Quality of Support
Average: 9.0
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.6
Asset Policy Management
Average: 8.1
Seller Details
HQ Location
San Diego, CA
Twitter
@snipeitapp
2,088 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lifecycle Manager Pro gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with b

    Users
    • President
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 74% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ScalePad Lifecycle Manager Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Integrations
    17
    Asset Management
    14
    Product Quality
    12
    Customer Support
    7
    Cons
    Integration Issues
    6
    Expensive
    5
    Inadequate Reporting
    4
    Missing Features
    4
    Limited Customization
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ScalePad Lifecycle Manager features and usability ratings that predict user satisfaction
    9.1
    Ease of Use
    Average: 8.9
    8.7
    Quality of Support
    Average: 9.0
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ScalePad
    Company Website
    Year Founded
    2015
    HQ Location
    Vancouver, BC
    Twitter
    @GoScalePad
    987 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    241 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lifecycle Manager Pro gives MSPs the tools to lead strategic client conversations rooted in Customer Success—using roadmaps and client-friendly reporting to run impactful QBRs, align technology with b

Users
  • President
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 74% Small-Business
  • 24% Mid-Market
ScalePad Lifecycle Manager Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Integrations
17
Asset Management
14
Product Quality
12
Customer Support
7
Cons
Integration Issues
6
Expensive
5
Inadequate Reporting
4
Missing Features
4
Limited Customization
3
ScalePad Lifecycle Manager features and usability ratings that predict user satisfaction
9.1
Ease of Use
Average: 8.9
8.7
Quality of Support
Average: 9.0
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.3
Asset Policy Management
Average: 8.1
Seller Details
Seller
ScalePad
Company Website
Year Founded
2015
HQ Location
Vancouver, BC
Twitter
@GoScalePad
987 Twitter followers
LinkedIn® Page
www.linkedin.com
241 employees on LinkedIn®
(51)4.7 out of 5
View top Consulting Services for Device42, A Freshworks Company
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid I

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 45% Enterprise
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Device42, A Freshworks Company Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Asset Management
    2
    Solutions
    1
    Cons
    Latency Issues
    1
    Performance Issues
    1
    Pricing Issues
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Device42, A Freshworks Company features and usability ratings that predict user satisfaction
    8.9
    Ease of Use
    Average: 8.9
    9.5
    Quality of Support
    Average: 9.0
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Asset Policy Management
    Average: 8.1
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Device42
    Company Website
    Year Founded
    2010
    HQ Location
    West Haven, CO
    Twitter
    @device42
    1,694 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    120 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

With customers across 70+ countries, organizations of all sizes rely on Device42 as the most trusted, advanced, and complete full-stack agentless discovery and dependency mapping platform for Hybrid I

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 45% Enterprise
  • 35% Mid-Market
Device42, A Freshworks Company Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Asset Management
2
Solutions
1
Cons
Latency Issues
1
Performance Issues
1
Pricing Issues
1
Slow Performance
1
Device42, A Freshworks Company features and usability ratings that predict user satisfaction
8.9
Ease of Use
Average: 8.9
9.5
Quality of Support
Average: 9.0
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.3
Asset Policy Management
Average: 8.1
Seller Details
Seller
Device42
Company Website
Year Founded
2010
HQ Location
West Haven, CO
Twitter
@device42
1,694 Twitter followers
LinkedIn® Page
www.linkedin.com
120 employees on LinkedIn®