Motadata ServiceOps Reviews & Product Details

I like the most in the motadata is ticketing tools which we are using to automatically assigning the tickets to the available engineers and showing to the client as your ticket is in progress and assigned to the engineer Review collected by and hosted on G2.com.

Upto now there is no dislike points in the motadata evening is good Review collected by and hosted on G2.com.

Asset management, ticketing functionality, automated workflow management, and customizable features. The implementation experience was good, and it's easy to access and use. Review collected by and hosted on G2.com.

Some features are hard to understand at first, and integrating with third-party software can be challenging. Review collected by and hosted on G2.com.

Motadata Asset Management is makes it easy to track and manage assets, and detailed reporting and real-time updates Review collected by and hosted on G2.com.

Motadata Asset functionality is good,more integration options with third-party tools Review collected by and hosted on G2.com.

The user interface is intuitive, and the asset tracking Review collected by and hosted on G2.com.

Improving the ease of installation for macOS Review collected by and hosted on G2.com.

we liked their excellent support for configuring Apps like Helpdesk, Asset and patch management Review collected by and hosted on G2.com.

Nothing to dislike their services and support Review collected by and hosted on G2.com.

Ticket & asset management which is very crucial part of our state data centre project Review collected by and hosted on G2.com.

Currently service Ops can have a feature of different dashboard with live monitoring of incident calls where it refreshes it self every 30 sec so as to meet our SLA . Review collected by and hosted on G2.com.

flexibile feature and configuration as per requirement. Review collected by and hosted on G2.com.

Asset module needs to be improve. Asset uploading format is difficult. Review collected by and hosted on G2.com.

Prompt Response , Supportive team, Best Solutions Review collected by and hosted on G2.com.

There is nothing to dislike as services were good. Review collected by and hosted on G2.com.

Efficient data managment and powerful analytics. Seamless integrationcapabilities. Reliable performance and excelent customer support. Review collected by and hosted on G2.com.

Some users may find that ServiceOps lacks comprehensive insights for driving IT transformation. Enhanced analytics and reporting could address this limitation Review collected by and hosted on G2.com.

Fantastic UI and easy to create automation workflows Review collected by and hosted on G2.com.

There is a learning curve to understand all the modules Review collected by and hosted on G2.com.