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Motadata ServiceOps
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Motadata ServiceOps
By Mindarray Systems
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4.6 out of 5 stars
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Motadata ServiceOps Reviews & Product Details - Page 2

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Motadata ServiceOps Overview

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What is Motadata ServiceOps?

Motadata ServiceOps is an ITIL compliant IT Service Management platform built on DFIT (Deep Learning Framework for IT Operation). It is an AI-enabled platform that empowers IT organizations to rapidly adopt changes across People, Processes, and Technology to significantly improve service delivery in the era of digital transformation. Motadata ServiceOps, a unified platform, includes PinkVerify certified Service Desk, Asset Manager, and Patch Manager to streamline business processes across the organization without needing third-party tools.

Motadata ServiceOps Details
Discussions
Motadata ServiceOps Community
Languages Supported
English
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Product Description

Deliver Intelligent & Reliable IT Service for Digital Infrastructure

Seller Details
Seller
Mindarray Systems
Year Founded
2010
HQ Location
Ahmedabad, India
Twitter
@MindArraySystem
163 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Description

MindArray Systems provides IT performance management suite, Minder, for business and organizations to monitor & analyze performance across complete IT infrastructure. Driven by innovation, we're built from ground up to provide next generation IT management. Minder is cost effective solution, easy to install & configure to get vital stats of IT infrastructure within 30-Minutes. It automatically discovers, analyzes entire infrastructure & produces Unified dashboard with comprehensive information and statistics.

Key highlights: Unified monitoring & dashboard across network, server, applications and VMs, cloud, remote & distributed deployments; RCA; Topology; 700+ out-of-the-box reports & widgets; schedulers; Asset management; Log, BSM & SLA compliance; NetFlow data analyzer.

We're a team on a mission. We're determined to create technologies that facilitate you to regain business agility.
Connect with us at....

AG
Overview Provided by:
Amartya Gupta

Recent Motadata ServiceOps Reviews

SK
Sai Kumr K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Motadata asset management"
Motadata Asset Management is makes it easy to track and manage assets, and detailed reporting and real-time updates
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"easier to manage our IT inventory."
The user interface is intuitive, and the asset tracking
Read more
NK
Nitesh K.Mid-Market (51-1000 emp.)
5.0 out of 5
"Motadat ITSM is an exceptionally efficient ticketing tool"
Asset management, ticketing functionality, automated workflow management, and customizable features. The implementation experience was good, and it...
Read more
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Motadata ServiceOps Media

Motadata ServiceOps Demo - Asset Management
Motadata ServiceOps Asset Manager is an ITIL compliant PinkVerify Certified ITAM solution that helps organizations to automate the end-to-end life cycle of both IT and Non-IT assets distributed across different geolocations.
Motadata ServiceOps Demo - Change Management
Systematically, management changes across an organization adhering to ITIL defined processes.
Motadata ServiceOps Demo - Problem Management
Do effective root cause analysis with the right context.
Motadata ServiceOps Demo - Incident Management
An ITIL aligned solution that detects incidents, analyzes the cause, and implements corrective actions.
Motadata ServiceOps Demo - Conversational AI
Automate responses to know issues using our advanced AI.
Answer a few questions to help the Motadata ServiceOps community
Have you used Motadata ServiceOps before?
Yes

21 Motadata ServiceOps Reviews

4.6 out of 5
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21 Motadata ServiceOps Reviews
4.6 out of 5
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4.6 out of 5
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Motadata ServiceOps Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Motadata ServiceOpsQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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DS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Motadata ServiceOps?

Flow mapping, Reporting & dashboard view Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Should give more option on deshboard & punching the ticket Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

day to day ticket getting genrated by users Review collected by and hosted on G2.com.

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Yogesh C.
YC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

Motadata Provide all the essential details related to our network devices.

Like Downtime of device and all the SLA details. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

I have worked on Motadata around two years and added all the network devices (installed in DC) , in my opinion ther no point for dislike the product, Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

on a single page we are monitoring all the devices and we are receiving aler as well on mail. Review collected by and hosted on G2.com.

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IS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

Motadata management consule is very friendly and easy to use.

Services are up to mark and software runes very smoothly without any lag. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Product is neesh quality but pricing is on higher side. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Best part is every thing monitors on single window we don't need to go to another console Review collected by and hosted on G2.com.

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VD
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

Mottadata Dashboard for Incident and Request. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

To close incident or request required to go on new tab and then come back to the orginal page for update. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

O365, IT infrastructure, SAP, Login request, Desktop Support.oassword reset, Review collected by and hosted on G2.com.

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SY
Remote Support Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

Proactive incident management and report fetch. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

For request resolution I need to open the request then go to edit which according to me is lengthy. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Network issue, Application issue, Hardware issue. Review collected by and hosted on G2.com.

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SD
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about Motadata ServiceOps?

The ability to customize, a unified dashboard to see everything in one place, an easy-to-use interface, auto-assignment of tickets, an SLA mechanism, and workflow automation are some of the best things about Motadata's ServiceOps solution. We used it for ticketing and asset management. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

i am exporing all features and yet nothing there to complain about Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

We can assign tickets automatically, and the issues get resolved systematically. This solution has helped us increase productivity and save a significant amount of time. Review collected by and hosted on G2.com.

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MS
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Motadata ServiceOps?

It offers an excellent dashboard that provides data on the health of network devices, Aiding us in analysing and connecting all of our IT data. Use it to increase productivity, it has the best report-based performance excellent. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

It does not support AAA functions, built-in radius or LDAP authentication for wired and wireless networks. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Ideal network and service monitoring tools and solutions at a reasonable price. An essential component of any successful product is excellent service. Review collected by and hosted on G2.com.

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Kaviarasu K.
KK
Technical Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Motadata ServiceOps?

The good thing which I like about motadata serviceOps is it eliminates the gap between the Information technology management team and the Information technology operation team. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

The thing which needs to be improved was the multi-language handling capability and the machine learning looks a little outdated when compared with the other serviceOps. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

Using Motadata i was able to automate the process , balance the workload in the real-time environment, and able to get all information on a single pane. so, the processing time and effort were reduced. Review collected by and hosted on G2.com.

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NITIN K.
NK
Senior Network Security Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Motadata ServiceOps?

Motadata Management Platform helps to manage and monitor all the networks real-time in a single console. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

Customize reports of assigned tickets we cannot download in Motadata Service Management Platform. Review collected by and hosted on G2.com.

Recommendations to others considering Motadata ServiceOps:

Motadata IT Service Management Platform is useful for organisations. instead of SIEM tool we can have this for audit. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

WE can monitor data, device, network, and all other security devices usage and logs in a single platform by using Motadata Management tool. Review collected by and hosted on G2.com.

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Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Motadata ServiceOps?

It helps to identify & resolve complex problems faster that ensures 100% uptime of all business-critical components. Review collected by and hosted on G2.com.

What do you dislike about Motadata ServiceOps?

There is nothing that I dislike about this product. Review collected by and hosted on G2.com.

What problems is Motadata ServiceOps solving and how is that benefiting you?

identify & resolve complex problems faster that ensures 100% uptime of all business-critical components Review collected by and hosted on G2.com.

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Motadata ServiceOps