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Best Customer Identity and Access Management (CIAM) Software with Consent and preference management Capabilities

Benefits of Customer Identity and Access Management (CIAM) Software with Consent and preference management capabilities include: Captures and manages a customer's consent and preferences to comply with data privacy laws such as GDPR and CCPA.
Below are the top-rated Customer Identity and Access Management (CIAM) Software with Consent and preference management capabilities, as verified by G2’s Research team. Real users have identified Consent and preference management as an important function of Customer Identity and Access Management (CIAM) Software. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Customer Identity and Access Management (CIAM) Available
(285)4.4 out of 5
9th Easiest To Use in Customer Identity and Access Management (CIAM) software
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Entry Level Price:$6 /User /Month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin e

    Users
    • Account Manager
    Industries
    • Computer Software
    • Education Management
    Market Segment
    • 49% Mid-Market
    • 40% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • OneLogin Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Single Sign-On
    12
    SSO (Single Sign-On)
    10
    Easy Access
    7
    Easy Integrations
    6
    Cons
    Bugs
    4
    Connection Issues
    4
    Error Handling
    4
    Login Issues
    4
    Authentication Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • OneLogin features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Customer data linking
    Average: 8.7
    8.9
    Social login
    Average: 8.7
    8.4
    Self-registration and self-service
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    OneLogin
    Year Founded
    2009
    HQ Location
    San Francisco, California
    Twitter
    @OneLogin
    14,817 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    72 employees on LinkedIn®
    Phone
    (855) 426-7227
Product Description
How are these determined?Information
This description is provided by the seller.

OneLogin simplifies identity management with secure, one-click access, for employees, customers and partners, through all device types, to all enterprise cloud and on-premises applications. OneLogin e

Users
  • Account Manager
Industries
  • Computer Software
  • Education Management
Market Segment
  • 49% Mid-Market
  • 40% Enterprise
OneLogin Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Single Sign-On
12
SSO (Single Sign-On)
10
Easy Access
7
Easy Integrations
6
Cons
Bugs
4
Connection Issues
4
Error Handling
4
Login Issues
4
Authentication Issues
3
OneLogin features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
8.9
Customer data linking
Average: 8.7
8.9
Social login
Average: 8.7
8.4
Self-registration and self-service
Average: 9.0
Seller Details
Seller
OneLogin
Year Founded
2009
HQ Location
San Francisco, California
Twitter
@OneLogin
14,817 Twitter followers
LinkedIn® Page
www.linkedin.com
72 employees on LinkedIn®
Phone
(855) 426-7227
(106)4.4 out of 5
12th Easiest To Use in Customer Identity and Access Management (CIAM) software
Save to My Lists
Entry Level Price:$3 Per User Per Month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ping Identity (NYSE: PING) builds identity security for the global enterprise with an intelligent identity platform that offers comprehensive capabilities including single sign-on (SSO), multi-factor

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 67% Enterprise
    • 25% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Ping Identity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Administration Management
    2
    Data Security
    2
    Ease of Use
    2
    Security
    2
    Solutions
    2
    Cons
    Clunky Interface
    1
    Complex Administration
    1
    Complexity
    1
    Complex Setup
    1
    Complex Usage
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Ping Identity features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Customer data linking
    Average: 8.7
    8.3
    Social login
    Average: 8.7
    8.6
    Self-registration and self-service
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2002
    HQ Location
    Denver, CO
    Twitter
    @pingidentity
    42,846 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,923 employees on LinkedIn®
    Phone
    1.303.468.2900
Product Description
How are these determined?Information
This description is provided by the seller.

Ping Identity (NYSE: PING) builds identity security for the global enterprise with an intelligent identity platform that offers comprehensive capabilities including single sign-on (SSO), multi-factor

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 67% Enterprise
  • 25% Mid-Market
Ping Identity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Administration Management
2
Data Security
2
Ease of Use
2
Security
2
Solutions
2
Cons
Clunky Interface
1
Complex Administration
1
Complexity
1
Complex Setup
1
Complex Usage
1
Ping Identity features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.2
8.9
Customer data linking
Average: 8.7
8.3
Social login
Average: 8.7
8.6
Self-registration and self-service
Average: 9.0
Seller Details
Year Founded
2002
HQ Location
Denver, CO
Twitter
@pingidentity
42,846 Twitter followers
LinkedIn® Page
www.linkedin.com
1,923 employees on LinkedIn®
Phone
1.303.468.2900

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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement,

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 36% Enterprise
    • 24% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Customer Identity and Access Management features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.2
    9.8
    Customer data linking
    Average: 8.7
    8.5
    Social login
    Average: 8.7
    9.0
    Self-registration and self-service
    Average: 9.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    301,846 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125,049 employees on LinkedIn®
    Ownership
    NYSE:SAP
Product Description
How are these determined?Information
This description is provided by the seller.

SAP CIAM for B2C is about creating relationships built on trust, security, and compliance. For the consumer, they receive an exceptional user experience, from frictionless authentication, engagement,

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 36% Enterprise
  • 24% Mid-Market
SAP Customer Identity and Access Management features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.2
9.8
Customer data linking
Average: 8.7
8.5
Social login
Average: 8.7
9.0
Self-registration and self-service
Average: 9.0
Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
301,846 Twitter followers
LinkedIn® Page
www.linkedin.com
125,049 employees on LinkedIn®
Ownership
NYSE:SAP

Quick Facts: Customer Identity and Access Management (CIAM) Software with Consent and preference management Capabilities

Content below is current as of June, 2024
Reviews Summary for Customer Identity and Access Management (CIAM) Software with Consent and preference management Features

Reviews Summary: Customer Identity and Access Management (CIAM) Software with Consent and preference management Features

Currently there are 3 Customer Identity and Access Management (CIAM) software products with Consent and preference management features listed on G2, and together they have generated 232 total reviews. These reviews are generated using the qualitative and quantitative feedback from G2 members who have used these software products.

G2 users review Customer Identity and Access Management (CIAM) software products based on criteria relating to user experience, setup, and support. Below you will find how users rated the 3 Customer Identity and Access Management (CIAM) software products that have Consent and preference management features based on those criteria:

  • Ease of Use: 8.9/10 average user rating
  • Quality of Support: 8.6/10 average user rating
  • Ease of Setup: 8.1/10 average user rating

To help you compare and find the best Customer Identity and Access Management (CIAM) software product with the right Consent and preference management functionality for your business, we have gathered some additional details and FAQs below.

What Customer Identity and Access Management (CIAM) software products with Consent and preference management capabilities are the most liked according to G2 users?

Based on the G2 ratings scale and regardless of review count, these are the highest-rated Customer Identity and Access Management (CIAM) software products with Consent and preference management capabilities:

Which software products with Consent and preference management features are the highest rated on G2?

These are the Customer Identity and Access Management (CIAM) software products offering Consent and preference management capabilities and have the highest ratings:

  • OneLogin has received 149 reviews and is rated 4.4-stars.
  • Ping Identity has received 62 reviews and is rated 4.4-stars.

Review Snippets for Customer Identity and Access Management (CIAM) Software with Consent and preference management Features

Below are questions we ask of all Customer Identity and Access Management (CIAM) software users on G2. The answers are specific to the most popular software products that offer Consent and preference management capabilities. These user responses provide more insight into the most-reviewed Customer Identity and Access Management (CIAM) software and their Consent and preference management features listed on G2.
Questions Responses
Here is what users liked best about Customer Identity and Access Management (CIAM) software with Consent and preference management features.
OneLogin: "Our company uses this for our portal. It's great because there is only one login you need. It sounds cliche, but it's just nice."
- Darian R., I'm a visual artist, designer and front end developer., Small-Business (50 or fewer emp.)
Ping Identity: "It is a very robust SSO solution for a large enterprise. It has many plugins for many products."
- Eric M., Senior Directory Services Engineer at OhioHealth, Enterprise (> 1000 emp.)
SAP Customer Identity and Access Management for B2C: "Gigya has been a good partner to track social identity software for our comapny"
- neeraj s., Mid-Market (51-1000 emp.)
Here is what users liked least about Customer Identity and Access Management (CIAM) software with Consent and preference management features.
OneLogin: "- very very bad and irresponsive customer support service - guide/documentation is out of date - it is not great as they advertise"
- Quang T., Manager at SHIFT ASIA, Mid-Market (51-1000 emp.)
SAP Customer Identity and Access Management for B2C: "nothing specific i guess the integeration is amazing"
- neeraj s., Mid-Market (51-1000 emp.)
Ping Identity: "Extremely steep learning curve. Documentation helps but needs clarification in many cases."
- Galen R., Senior System Administrator at Evernote, Mid-Market (51-1000 emp.)
These are what users recommend to others considering popular Customer Identity and Access Management (CIAM) software products with Consent and preference management capabilities.
OneLogin: "OAuth"
- Darian R., I'm a visual artist, designer and front end developer., Small-Business (50 or fewer emp.)
Ping Identity: "Understand the complexity before you implement"
- Eric M., Senior Directory Services Engineer at OhioHealth, Enterprise (> 1000 emp.)
SAP Customer Identity and Access Management for B2C: "Explore all the cloud solutions at disposal. Based on your immediate business needs and feasibility, timeline, strategic needs and business demands, evaluate each solution and take a decision"
- Swapnil K., Small-Business (50 or fewer emp.)
These are the problems users said the software was solving and how it is benefitting them.
OneLogin: "User management and access"
- Darian R., I'm a visual artist, designer and front end developer., Small-Business (50 or fewer emp.)
Ping Identity: "Replacing an out of support SSO product. Ping also help integrate into numerous cloud apps."
- Eric M., Senior Directory Services Engineer at OhioHealth, Enterprise (> 1000 emp.)
- neeraj s., Mid-Market (51-1000 emp.)
Reviews by Industry

Reviews by Industry: Customer Identity and Access Management (CIAM) Marketing Software with Consent and preference management Features

Consent and preference management features are an important factor when choosing a Customer Identity and Access Management (CIAM) software product. How the software and this feature are used differs from industry to industry, making it a challenge to find the best Customer Identity and Access Management (CIAM) software with the right features for your company. To help professionals with their Customer Identity and Access Management (CIAM) software research, G2 has gathered data sourced from 103 reviews. These reviews come from G2 users working in industries that use Customer Identity and Access Management (CIAM) products on a regular basis and who have the most experience with their Consent and preference management functionality.

Industry-Related FAQs About Customer Identity and Access Management (CIAM) Software with Consent and preference management Features

What industries have generated the most reviews of Customer Identity and Access Management (CIAM) products with Consent and preference management capabilities?

Users from the following industries have written the most Consent and preference management feature reviews about Customer Identity and Access Management (CIAM) software:

  • Information Technology and Services
  • Computer Software
  • Education Management
Which Customer Identity and Access Management (CIAM) software with Consent and preference management features do Information Technology and Services professionals think is best?

Information Technology and Services professionals rate OneLogin (4.4 stars and 149 reviews) and Ping Identity (4.4 stars and 62 reviews) the highest.

What do Computer Software professionals think is the best Customer Identity and Access Management (CIAM) software with Consent and preference management features?

Computer Software professionals rate OneLogin (4.4 stars and 149 reviews) the highest.

What do Education Management professionals think is the best Customer Identity and Access Management (CIAM) software with Consent and preference management features?

Education Management professionals rate OneLogin (4.4 stars and 149 reviews) the highest.

Industry Review Snippets: Customer Identity and Access Management (CIAM) Consent and preference management Software

There are 103 reviews from users in the Information Technology and Services, Computer Software, and Education Management industries. Below are snippets of what some of these reviews said about those with the highest G2 score ratings and the most reviews.

Industry What Users From Each Industry Liked What Users From Each Industry Disliked
Information Technology and Services
OneLogin: User roles and automatically mapping new users into the roles and automatically assigning applications!
- Thomas B., Senior Sales Engineer at Agosto, Mid-Market (51-1000 emp.)
SAP Customer Identity and Access Management for B2C: Not as reliable as amazon. Product penetration and trust. Reliability.
- Swapnil K., Small-Business (50 or fewer emp.)
Computer Software
OneLogin: Widget for my phone! I can log into 21 apps within 10 seconds.
- Benjamin O., Customer Success Manager at Marketo, Mid-Market (51-1000 emp.)
OneLogin: - very very bad and irresponsive customer support service - guide/documentation is out of date - it is not great as they advertise
- Quang T., Manager at SHIFT ASIA, Mid-Market (51-1000 emp.)

Reviews by Market Segment

Reviews by Market Segment: Customer Identity and Access Management (CIAM) Software with Consent and preference management Features

G2 Customer Identity and Access Management (CIAM) software reviewers come from companies of various sizes. On G2 we break these different market segments into three distinct groups:

These reviews are especially helpful when comparing the Consent and preference management features of different Customer Identity and Access Management (CIAM) software products because each business market segment has its own unique experiences and requirements when it comes to specific software features. The segments that make up these Customer Identity and Access Management (CIAM) Consent and preference management software reviews are:

  • 11.2% of reviewers are from small businesses.
  • 39.4% of reviewers are from mid-market companies.
  • 49.5% of reviewers work at enterprise companies.

Below you will find FAQs and actual review snippets for Customer Identity and Access Management (CIAM) software products that have Consent and preference management features. These reviews are written by real G2 users working in the three market segments above.

Market Segment-Related Customer Identity and Access Management (CIAM) Software with Consent and preference management Capabilities FAQs

What are the best Customer Identity and Access Management (CIAM) software products with Consent and preference management features according to users from enterprise businesses?

The Customer Identity and Access Management (CIAM) software products enterprise-level professionals rate the highest are OneLogin (4.4 stars) and Ping Identity (4.4 stars).

Which Customer Identity and Access Management (CIAM) software products with Consent and preference management features are the best according to mid-market business users?

The Customer Identity and Access Management (CIAM) software products mid-market business users rate the highest are OneLogin (4.4 stars) and Ping Identity (4.4 stars).

What do users in small businesses say are the top Customer Identity and Access Management (CIAM) software products with Consent and preference management capabilities?

The Customer Identity and Access Management (CIAM) software products users in small businesses rate the highest are OneLogin (4.4 stars) and Ping Identity (4.4 stars).