# Best Self-Service Password Reset (SSPR) Tools

  *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)*

   Self-service password reset tools are used by businesses to facilitate an individual’s password reset without the need for IT or security teams. Individuals can use these tools to request and receive a new password easily.

Businesses use these tools to take the burden off of IT teams and enable employees, customers, and other individuals to reset their passwords at any time with immediate effect.

Self-service password reset tools typically contain a number of features for adding authentication methods through security questions, biometric authentication, SMS, email, etc. They facilitate password policy enforcement and integrate with many identity management solutions, SaaS products, service desk tools, and other custom applications. Self-service password reset tools can reset passwords wherever they live and synchronize changes across various systems.

These tools differ from self-service password reset (SSPR) software, which individuals and businesses use to store passwords, enforce password updates, and simplify web-based logins, though many products do both. These tools, while relating to password management on a conceptual level, are used primarily to change passwords associated with specific accounts and identities.

To qualify for inclusion in the Self-Service Password Reset category, a product must:

- Facilitate the request and reset of passwords wherever they reside without IT intervention through the use of various authentication means
- Allow administrative policy enforcement regarding password requirements
- Integrate with cloud directories or other identity management solutions




  ## How Many Self-Service Password Reset (SSPR) Tools Products Does G2 Track?
**Total Products under this Category:** 37

  
## How Does G2 Rank Self-Service Password Reset (SSPR) Tools Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 37+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Which Self-Service Password Reset (SSPR) Tools Is Best for Your Use Case?

- **Leader:** [SailPoint](https://www.g2.com/products/sailpoint/reviews)
- **Highest Performer:** [NIM](https://www.g2.com/products/nim/reviews)
- **Easiest to Use:** [PortalGuard](https://www.g2.com/products/portalguard/reviews)
- **Top Trending:** [SailPoint](https://www.g2.com/products/sailpoint/reviews)
- **Best Free Software:** [PortalGuard](https://www.g2.com/products/portalguard/reviews)

  
---

**Sponsored**

### ManageEngine ADSelfService Plus

ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities. ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2030&secure%5Bdisplayable_resource_id%5D=2030&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2030&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=5690&secure%5Bresource_id%5D=2030&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fself-service-password-reset-sspr-tools&secure%5Btoken%5D=6828b0594b709875617a8f664e1af18c46129473b6dd861862e59fb594d646ef&secure%5Burl%5D=https%3A%2F%2Fwww.manageengine.com%2Fproducts%2Fself-service-password%2Fsem%2Fadselfservice-plus.html%3Futm_source%3DG2%26utm_medium%3Dtpac%26utm_campaign%3DADSSP-SSPR&secure%5Burl_type%5D=custom_url)

---

  ## What Are the Top-Rated Self-Service Password Reset (SSPR) Tools Products in 2026?
### 1. [SailPoint](https://www.g2.com/products/sailpoint/reviews)
  SailPoint is the leader in identity security for the modern enterprise. Harnessing the power of AI and machine learning, SailPoint automates the management and control of access, delivering only the required access to the right identities and technology resources at the right time. Our sophisticated identity platform seamlessly integrates with existing systems and workflows, providing the singular view into all identities and their access. We meet customers where they are with an intelligent identity solution that matches the scale, velocity and environmental needs of the modern enterprise. SailPoint empowers the most complex enterprises worldwide to build a security foundation grounded in identity security.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 170
**How Do G2 Users Rate SailPoint?**

- **Bi-Directional Identity Synchronization:** 8.1/10 (Category avg: 8.6/10)
- **Authentication User experience:** 7.9/10 (Category avg: 8.6/10)
- **Policy Management:** 7.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10)

**Who Is the Company Behind SailPoint?**

- **Seller:** [SailPoint](https://www.g2.com/sellers/sailpoint)
- **Company Website:** https://www.sailpoint.com
- **Year Founded:** 2004
- **HQ Location:** Austin, TX
- **Twitter:** @SailPoint (15,039 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/47456/ (3,441 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Software Engineer
  - **Top Industries:** Financial Services, Information Technology and Services
  - **Company Size:** 75% Enterprise, 18% Mid-Market


#### What Are SailPoint's Pros and Cons?

**Pros:**

- Ease of Use (36 reviews)
- Features (30 reviews)
- Security (24 reviews)
- Identity Management (21 reviews)
- Integrations (21 reviews)

**Cons:**

- Improvement Needed (17 reviews)
- Poor Customer Support (16 reviews)
- Missing Features (14 reviews)
- Expensive (12 reviews)
- Difficult Learning (11 reviews)

### 2. [NIM](https://www.g2.com/products/nim/reviews)
  NIM effortlessly streamlines user provisioning and lifecycle management, blending power with simplicity. Designed for ease of use and rapid implementation, NIM seamlessly manages any volume of users or systems for both commercial organizations and educational institutions. NIM's advanced data aggregation combines information from multiple sources, streamlining provisioning, rostering, and exports. This integration guarantees data is accurate and ready. The simplicity of NIM extends to role modeling, where you can create and analyze roles across systems with the Role Mining tool. NIM simplifies audits with real-time impact analysis, making comprehensive report generation easy and efficient. NIM's flexible, open design and customizable Apps simplify tailoring solutions to your needs, streamlining user provisioning. Its automated processes minimize manual work, enhancing accuracy and efficiency. NIM simplifies complex tasks, ensuring organizations achieve high efficiency with ease.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 18
**How Do G2 Users Rate NIM?**

- **Bi-Directional Identity Synchronization:** 8.9/10 (Category avg: 8.6/10)
- **Authentication User experience:** 9.2/10 (Category avg: 8.6/10)
- **Policy Management:** 8.1/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)

**Who Is the Company Behind NIM?**

- **Seller:** [Tools4ever](https://www.g2.com/sellers/tools4ever)
- **Year Founded:** 1999
- **HQ Location:** Lynbrook, New York
- **Twitter:** @Tools4ever (329 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/124368/ (63 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Primary/Secondary Education, Education Management
  - **Company Size:** 56% Mid-Market, 44% Enterprise


#### What Are NIM's Pros and Cons?

**Pros:**

- Ease of Use (6 reviews)
- Customer Support (5 reviews)
- Automation (4 reviews)
- Easy Setup (4 reviews)
- Integrations (3 reviews)

**Cons:**

- Learning Curve (4 reviews)
- Steep Learning Curve (4 reviews)
- Complex Setup (3 reviews)
- Difficult Learning (3 reviews)
- Poor Reporting (2 reviews)

### 3. [IBM Verify CIAM](https://www.g2.com/products/ibm-verify-ciam/reviews)
  A centralized solution for managing customer and workforce identity and access including capabilities such as single-sign-on, multifactor authentication, adaptive AI-based access, passwordless access, and lifecycle and consent management. IBM Verify is a single-stack cloud-based, on premises, or hybrid-cloud solution for all identity and access needs listed above. Other advantages it presents are a way to integrate with legacy access and CRM applications, reverse proxies to help increase performance, reliability, and security, and a way to migrate from on-premises to cloud, not only from an application standpoint, but also in unifying directories. IBM Verify is available on AWS Marketplace. If data residency is a top concern, when combined with AWS, the vendor states that IBM Verify has the broadest tenancy, and can be delivered using a rapid deployment model that has already been put to the test in several critical situations. IBM further states they continue to invest in achieving and maintaining all the pertinent certifications such as SOC 2, ISO 27001, and PCI DSS, plus full FedRAMP authorization. IBM Verify is not just a solution IBM provides to clients for identity and access, but it is used it to establish a zero-trust posture for over 25 million of the company's own internal and external end-users, supporting 5,000 applications, more than 600 federated client companies and their workforces, and over 150,000 authorization groups, plus Mac, iOS, Android, Windows, Linux, and Z (mainframe) operating systems, which they state includes one of the world’s largest Apple deployments, and one of the largest Linux deployments.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 169
**How Do G2 Users Rate IBM Verify CIAM?**

- **Bi-Directional Identity Synchronization:** 8.8/10 (Category avg: 8.6/10)
- **Authentication User experience:** 8.8/10 (Category avg: 8.6/10)
- **Policy Management:** 8.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind IBM Verify CIAM?**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** https://www.ibm.com/us-en
- **Year Founded:** 1911
- **HQ Location:** Armonk, NY
- **Twitter:** @IBM (709,223 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 54% Enterprise, 39% Mid-Market


#### What Are IBM Verify CIAM's Pros and Cons?

**Pros:**

- Security (61 reviews)
- Ease of Use (48 reviews)
- Authentication (38 reviews)
- Features (29 reviews)
- MFA Authentication (29 reviews)

**Cons:**

- Complex Setup (38 reviews)
- Complexity (35 reviews)
- Difficult Learning (33 reviews)
- Difficult Setup (31 reviews)
- Complex Administration (30 reviews)

### 4. [PortalGuard](https://www.g2.com/products/portalguard/reviews)
  PortalGuard is a single, unified Identity and Access Management (IAM) platform designed to help organizations streamline their security processes while enhancing user experience. This comprehensive solution addresses various business initiatives, including multi-factor authentication, single sign-on, and self-service password reset. By integrating these functionalities, PortalGuard enables organizations to manage user identities and access rights efficiently, ensuring that sensitive information remains secure while providing seamless access to authorized users. Targeted at businesses of all sizes, PortalGuard is particularly beneficial for organizations that prioritize security and user convenience. Its user-friendly interface and robust features make it suitable for industries such as healthcare, finance, education, and government, where data protection and regulatory compliance are critical. The platform caters to a diverse audience, from IT administrators managing user access to end-users seeking a hassle-free login experience. By addressing the specific needs of these groups, PortalGuard fosters a secure environment that enhances productivity and reduces the risk of unauthorized access. One of the standout features of PortalGuard is its support for biometric authentication. By allowing users to log in using unique biological traits such as fingerprints, palm prints, or facial recognition, the platform not only enhances security but also simplifies the authentication process. This approach eliminates the need for complex passwords, thereby reducing the likelihood of password-related security breaches, including phishing attacks. In addition to biometric capabilities, PortalGuard offers multi-factor authentication (MFA) to further strengthen security. By requiring multiple forms of verification—such as a password combined with a biometric scan or a one-time code sent to a mobile device—organizations can significantly mitigate the risk of unauthorized access. The single sign-on feature allows users to access multiple applications with a single set of credentials, streamlining the login process and improving overall user satisfaction. Furthermore, the self-service password reset functionality empowers users to manage their passwords independently, reducing the burden on IT support teams and minimizing downtime. PortalGuard also supports a variety of integrations, including Microsoft Entra ID, PING, and ForgeRock, along with popular authenticators. This flexibility allows organizations to augment their existing security measures, such as those provided by DUO for MFA, by using PortalGuard as their Identity Provider (IdP). By adopting PortalGuard, organizations can achieve a higher level of protection for their sensitive data while simplifying access for their users, ultimately creating a more secure environment and a centralized hub for IAM needs.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 58
**How Do G2 Users Rate PortalGuard?**

- **Bi-Directional Identity Synchronization:** 8.1/10 (Category avg: 8.6/10)
- **Authentication User experience:** 9.0/10 (Category avg: 8.6/10)
- **Policy Management:** 7.5/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)

**Who Is the Company Behind PortalGuard?**

- **Seller:** [BIO-key](https://www.g2.com/sellers/bio-key)
- **Company Website:** https://www.bio-key.com/
- **Year Founded:** 1993
- **HQ Location:** Wall, NJ
- **Twitter:** @BIOkeyIntl (1,484 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/bio-key-international/about (70 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Higher Education, Education Management
  - **Company Size:** 58% Mid-Market, 39% Enterprise


#### What Are PortalGuard's Pros and Cons?

**Pros:**

- Ease of Use (19 reviews)
- Customer Support (14 reviews)
- Easy Setup (12 reviews)
- Security (12 reviews)
- Reliability (11 reviews)

**Cons:**

- Limited Customization (5 reviews)
- Complexity (4 reviews)
- Delay Issues (4 reviews)
- Limited Features (4 reviews)
- Complex Setup (3 reviews)

### 5. [FastPass SSPR](https://www.g2.com/products/fastpass-sspr/reviews)
  FastPass SSPR (Self-Service Password Reset) is a comprehensive solution designed to streamline password reset handling for end-users. FastPass SSPR offers a self-service password reset tool with over 90% user adoption, ensuring convenience for users across various platforms like Windows, Active Directory, SAP, Oracle, and IBM. FastPass enables managers and trusted colleagues to approve password resets, enhancing the security layer. FastPass incorporates multi-factor authentication, adapting to group-specific requirements and situations for heightened security. Catering to the modern workforce, it allows password resets for work-from-home PCs, ensuring uninterrupted productivity.The system offers forced enrollment or automatic email invitations, linking users seamlessly to self-service options. At the point of new password entry, FastPass enforces modern password policies, maintaining robust security standards.Administrators can monitor usage, including resets per day and user enrollment, as part of an effective auditing process.Whether on your server or via the FastPass Cloud, the solution offers straightforward implementation, suitable for MSPs as a multi-tenant solution. Compliant with FIPS 140-2 standards and Cyber Essentials Plus certified, FastPass meets high-security benchmarks. FastPassCorp is publicly listed on Nasdaq/Copenhagen stock exchange (Ticker: FASTPC). Headquarter: Copenhagen, Denmark.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate FastPass SSPR?**

- **Bi-Directional Identity Synchronization:** 8.3/10 (Category avg: 8.6/10)
- **Authentication User experience:** 7.8/10 (Category avg: 8.6/10)
- **Policy Management:** 8.6/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)

**Who Is the Company Behind FastPass SSPR?**

- **Seller:** [FastPassCorp](https://www.g2.com/sellers/fastpasscorp)
- **Year Founded:** 2000
- **HQ Location:** Copenhagen
- **Twitter:** @FastPassCorpAS (161 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fastpasscorp (63 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 83% Enterprise, 17% Mid-Market


#### What Are FastPass SSPR's Pros and Cons?

**Pros:**

- Features (3 reviews)
- Access Control (2 reviews)
- Customer Support (2 reviews)
- Customization (2 reviews)
- Ease of Use (2 reviews)

**Cons:**

- Difficult Learning (1 reviews)
- Difficult Navigation (1 reviews)
- Password Issues (1 reviews)
- Poor Interface Design (1 reviews)
- Security Risks (1 reviews)

### 6. [ManageEngine ADSelfService Plus](https://www.g2.com/products/manageengine-adselfservice-plus/reviews)
  ManageEngine ADSelfService Plus is an identity security solution with MFA, SSO, and SSPR capabilities. ADSelfService Plus is an identity security solution that ensures secure and seamless access to enterprise resources and establishes a Zero Trust environment. With adaptive multi-factor authentication (MFA), single sign-on (SSO), self-service password management, a password policy enhancer, remote work enablement, and workforce self-service, ADSelfService Plus provides your employees with secure, simple access to the resources they need. ADSelfService Plus helps keep identity-based threats out, fast-tracks application onboarding, improves password security, reduces help desk tickets, and empowers remote workforces. The core features of ADSelfService Plus include: Adaptive MFA Enable context-based MFA with 19 different authentication factors for endpoint and application logins. Enterprise SSO Allow users to access all enterprise applications with a single, secure authentication flow. Password management and security Simplify password management with self-service password resets and account unlocks, strong password policies, and password expiry notifications. Enterprise self-service Delegate profile updates and group subscriptions to end users and monitor these self-service actions with approval workflows. Remote work enablement Enhance remote work with cached credential updates, secure logins, and mobile password management. Powerful integrations Establish an efficient and secure IT environment through integration with SIEM, ITSM, and IAM tools. Reporting and auditing Simplify auditing with predefined, actionable reports about authentication failures, logon attempts, and blocked users.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 18
**How Do G2 Users Rate ManageEngine ADSelfService Plus?**

- **Bi-Directional Identity Synchronization:** 9.2/10 (Category avg: 8.6/10)
- **Authentication User experience:** 8.3/10 (Category avg: 8.6/10)
- **Policy Management:** 8.8/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)

**Who Is the Company Behind ManageEngine ADSelfService Plus?**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,412 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 44% Mid-Market


#### What Are ManageEngine ADSelfService Plus's Pros and Cons?

**Pros:**

- Customer Support (1 reviews)
- Daily Use (1 reviews)
- Deployment Ease (1 reviews)
- Ease of Implementation (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Missing Features (1 reviews)
- Update Issues (1 reviews)

### 7. [Imprivata Enterprise Access Management](https://www.g2.com/products/imprivata-enterprise-access-management/reviews)
  Simple, secure, No Click Access(tm) for workstations, applications, and critical workflows Imprivata Enterprise Access Management (EAM) enables digital access for clinicians with the tap of a badge, delivers single sign-on to apps, and enhances security and flexibility with multifactor authentication options.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 21
**How Do G2 Users Rate Imprivata Enterprise Access Management?**

- **Bi-Directional Identity Synchronization:** 5.0/10 (Category avg: 8.6/10)
- **Authentication User experience:** 8.3/10 (Category avg: 8.6/10)
- **Policy Management:** 8.3/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)

**Who Is the Company Behind Imprivata Enterprise Access Management?**

- **Seller:** [Imprivata](https://www.g2.com/sellers/imprivata)
- **Year Founded:** 2004
- **HQ Location:** Waltham, MA
- **Twitter:** @Imprivata (10,073 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/18976/ (1,255 employees on LinkedIn®)
- **Phone:** (781) 674-2700

**Who Uses This Product?**
  - **Top Industries:** Hospital & Health Care
  - **Company Size:** 61% Enterprise, 39% Mid-Market


#### What Are Imprivata Enterprise Access Management's Pros and Cons?

**Pros:**

- Biometric Authentication (1 reviews)
- Ease of Use (1 reviews)
- Easy Setup (1 reviews)

**Cons:**

- Admin Limitations (1 reviews)
- Authentication Issues (1 reviews)
- Complex Setup (1 reviews)
- Verification Issues (1 reviews)

### 8. [Avatier Identity Anywhere](https://www.g2.com/products/avatier-identity-anywhere/reviews)
  Modernize your digital workforce with Avatier Identity Anywhere integrated Identity Access Governance featuring push notification workflow across all your favorite platforms, and a modern cross-platform SSO solution to connect to all your SAML, oAuth, OpenID, and webform apps. Discover unrivaled self-service IT experience enabling collaboration across the entire enterprise without compromising privacy and security. Avatier native mobile experience for iOS and Android includes real-time collaboration support with mobile push notification and improved security with mobile biometric authentication. Introducing Avatier Identity Anywhere which integrates with the leading MFA solutions in the industry to provide a true-passwordless secure Identity Governance and Administration (IGA) experience. Leverage Avatier OTP SMS/Email or phoneless MFA, Duo Security, Google Authenticator, Okta Verify, Ping Identity, Radius, RSA SecureID, Symantec VIP, and many other FIDO2 WebAuthn compliant solutions. Discover all you can do with Avatier for Microsoft Teams & Outlook, ServiceNow (coming soon), Slack, Chrome Extension, iOS, Andriod, chatbot, and of course web and REST API: \* Avatier Self-Service Group Management with integrated Access Governance. Microsoft/Azure group membership is paramount as it controls your role in the company, access to files, and even cloud application access via leading SSO solutions like Avatier. Avatier allows self-service group membership requests with push notification for workflow approval and access certification campaigns. Now you can request creation, deletion, renaming, and even group ownership conveniently from any platform. \* Avatier Access Governance. Verifying workforce fine-grain user access has never been this easy. Avatier ensures access governance is continuously being met by empowering managers to approve, deny, allow an exception, return to campaign owner, or re-assign certifications to a co-worker. \* Avatier User Lifecycle Management. Turn your IT department into an IT Store allowing your workforce to request fine-grain access, roles, and even assets through a familiar shopping cart experience. Optionally, hook Avatier up to your favorite HR system and automate all of your onboarding and offboarding needs. Never panic when its time to disable or delete user access. Avatier allows you can request disabling user access now and schedule deleting the user later. \* Avatier Universal Workflow Approval. Push notification instantly alerts you to urgent matters that require your attention. Using Avatier don't ever miss an important workforce request for roles, access, assets, or even generic change control. Approve/Deny ServiceNow, Workday, SAP, and other leading apps using Avatier's Universal Workflow Platform(TM) across all of your favorite platforms like Microsoft Teams, Outlook, ServiceNow, Slack, and Chrome Extension. \* Avatier Self-Service Password Management with Strong Password Policy Enforcement. Your workforce needs self-service password reset and synchronization without requiring an expensive call the help desk. Your service desk needs a secure friendly assisted password reset form anywhere. Avatier gives your workforce the seamless ability to perform these actions wherever they are by securely authenticating with a variety of flexible authentication MFA options. Avatier's Password Policy Manager will also ensure that your password meets the enterprise password policy and maintain strong passwords across all systems. \* Avatier Single Sign-on (SSO). Modern SSO solutions need to support a diverse workforce with a choice of how and where they would like to securely gain access to their cloud apps. Avatier SSO enables access when your workforce needs it the most with Just-in-Time (JIT) cloud application user provisioning/deprovisioning. It has never been easier to onboard your workforce across all of your cloud applications. Achieve more together with Avatier. To experience Avatier Identity Anywhere in action, we are offering an exclusive FREE 14 day trial to qualified organizations. Schedule yours today: https://calendly.com/avatier-cloudtrial/avatier-kickoff-meeting


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 30
**How Do G2 Users Rate Avatier Identity Anywhere?**

- **Bi-Directional Identity Synchronization:** 9.2/10 (Category avg: 8.6/10)
- **Authentication User experience:** 9.2/10 (Category avg: 8.6/10)
- **Policy Management:** 9.2/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.8/10)

**Who Is the Company Behind Avatier Identity Anywhere?**

- **Seller:** [Avatier](https://www.g2.com/sellers/avatier)
- **Year Founded:** 1995
- **HQ Location:** Pleasanton, CA
- **Twitter:** @Avatier (1,630 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/355652/ (33 employees on LinkedIn®)
- **Phone:** 925-217-5170

**Who Uses This Product?**
  - **Company Size:** 90% Enterprise, 10% Mid-Market


### 9. [PassGate](https://www.g2.com/products/passgate/reviews)
  PassGate offers a cyber security and password management solution that allows employees to reset their passwords themselves without having to go to the IT departments. It also support third-party platforms password reset as well!


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 7
**How Do G2 Users Rate PassGate?**

- **Policy Management:** 10.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind PassGate?**

- **Seller:** [PEAKUP](https://www.g2.com/sellers/peakup)
- **Year Founded:** 2012
- **HQ Location:** Istanbul, TR
- **Twitter:** @PeakUpS (307 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/peakuptechnologies/ (106 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 57% Mid-Market, 43% Enterprise


#### What Are PassGate's Pros and Cons?

**Pros:**

- Ease of Use (2 reviews)
- Easy Setup (1 reviews)
- Efficiency (1 reviews)


### 10. [Saviynt](https://www.g2.com/products/saviynt-saviynt/reviews)
  Saviynt helps organizations transform their organization with identity security. Our AI-first platform enables enterprises to secure every identity — human, non-human, and AI — within any application and in any environment. With Saviynt, organizations strengthen their identity security posture, streamline operations, and ensure that every user has the right access at the right time. The Saviynt Identity Platform unifies identity governance (IGA), application access, cloud security, and privileged account management into a single, end-to-end platform. And, with our AI-powered recommendation engine, application onboarding, and more, users are empowered to make faster, smarter, data-driven decisions. In turn, organizations enjoy lower risk, complete visibility and governance, reduced total cost of ownership, and much more throughout their entire identity security program.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 77
**How Do G2 Users Rate Saviynt?**

- **Bi-Directional Identity Synchronization:** 9.0/10 (Category avg: 8.6/10)
- **Policy Management:** 9.3/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind Saviynt?**

- **Seller:** [Saviynt](https://www.g2.com/sellers/saviynt)
- **Company Website:** https://www.saviynt.com
- **Year Founded:** 2010
- **HQ Location:** El Segundo, US
- **Twitter:** @saviynt (1,236 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/saviynt (1,579 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services, Oil & Energy
  - **Company Size:** 80% Enterprise, 5% Mid-Market


#### What Are Saviynt's Pros and Cons?

**Pros:**

- Ease of Use (29 reviews)
- Features (23 reviews)
- Easy Setup (13 reviews)
- Customer Support (11 reviews)
- Integrations (11 reviews)

**Cons:**

- Difficult Learning (9 reviews)
- Lack of Features (9 reviews)
- Limited Features (9 reviews)
- Poor Interface Design (9 reviews)
- Complexity (8 reviews)

### 11. [Core Password and Secure Reset](https://www.g2.com/products/core-password-and-secure-reset/reviews)
  A Key Part of Fortra (the new face of HelpSystems) Core Security is proud to be part of Fortra’s comprehensive cybersecurity portfolio. Fortra simplifies today’s complex cybersecurity landscape by bringing complementary products together to solve problems in innovative ways. These integrated, scalable solutions address the fast-changing challenges you face in safeguarding your organization. With the help of the powerful protection from Core Password and Secure Reset and others, Fortra is your relentless ally, here for you every step of the way throughout your cybersecurity journey.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 6
**How Do G2 Users Rate Core Password and Secure Reset?**

- **Bi-Directional Identity Synchronization:** 9.0/10 (Category avg: 8.6/10)
- **Authentication User experience:** 9.3/10 (Category avg: 8.6/10)
- **Policy Management:** 8.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10)

**Who Is the Company Behind Core Password and Secure Reset?**

- **Seller:** [Fortra](https://www.g2.com/sellers/fortra)
- **Year Founded:** 1982
- **HQ Location:** Eden Prairie, Minnesota
- **Twitter:** @fortraofficial (2,769 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/fortra (1,738 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 83% Enterprise, 17% Mid-Market


#### What Are Core Password and Secure Reset's Pros and Cons?

**Pros:**

- Authentication (1 reviews)
- Customer Support (1 reviews)
- Device Compatibility (1 reviews)
- Ease of Implementation (1 reviews)
- Ease of Use (1 reviews)

**Cons:**

- Performance Issues (1 reviews)

### 12. [EmpowerID](https://www.g2.com/products/empowerid/reviews)
  The award-winning all-in-one Identity Management and Cloud Security platform offering IGA, IAM, and PAM capabilities on-premise, hybrid, and SaaS. Built as a unified identity fabric for manageability and scalability, EmpowerID ships with a powerful API, the most extensive list of deep system connectors in the market (incl. market-leading integrations with Azure, SAP, and ServiceNow), and is driven by sophisticated RBAC/ABAC/PBAC and workflow engines with over 1,000 ready-to-use workflows for rapid deployment.


  **Average Rating:** 3.4/5.0
  **Total Reviews:** 8
**How Do G2 Users Rate EmpowerID?**

- **Bi-Directional Identity Synchronization:** 8.3/10 (Category avg: 8.6/10)
- **Authentication User experience:** 8.9/10 (Category avg: 8.6/10)
- **Policy Management:** 8.3/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)

**Who Is the Company Behind EmpowerID?**

- **Seller:** [EmpowerID](https://www.g2.com/sellers/empowerid)
- **Year Founded:** 2005
- **HQ Location:** Dublin, US
- **Twitter:** @EmpowerID (385 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/empowerid/ (88 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 38% Enterprise, 38% Mid-Market


#### What Are EmpowerID's Pros and Cons?

**Pros:**

- Authentication (1 reviews)
- Cloud Services (1 reviews)
- Customer Support (1 reviews)
- Device Management (1 reviews)
- Ease of Implementation (1 reviews)

**Cons:**

- Difficult Integration (1 reviews)
- Integration Difficulty (1 reviews)
- Integration Issues (1 reviews)

### 13. [ReACT](https://www.g2.com/products/react/reviews)
  ReACT is an identity management software that eliminates the need to reset a password to a temporary value and allows the end user to reset their own password at any time without the need to change their password again at sign-on, thus virtually eliminating password reset related calls to the help desk.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate ReACT?**

- **Bi-Directional Identity Synchronization:** 9.4/10 (Category avg: 8.6/10)
- **Authentication User experience:** 8.3/10 (Category avg: 8.6/10)
- **Policy Management:** 8.9/10 (Category avg: 8.4/10)

**Who Is the Company Behind ReACT?**

- **Seller:** [Advanced Software Products Group](https://www.g2.com/sellers/advanced-software-products-group)
- **Year Founded:** 1986
- **HQ Location:** Naples, US
- **LinkedIn® Page:** http://www.linkedin.com/company/2920420 (31 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Small-Business, 25% Mid-Market


### 14. [SysGem Password Management](https://www.g2.com/products/sysgem-password-management/reviews)
  Sysgem Self-Service Password Reset solves the problem of end-users forgetting their Windows login passwords and having to ask the helpdesk or the system administrator to reset it. Users can reset their own passwords after correctly replying to security questions with answers that they have previously defined themselves.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 4
**How Do G2 Users Rate SysGem Password Management?**

- **Authentication User experience:** 6.7/10 (Category avg: 8.6/10)
- **Policy Management:** 5.0/10 (Category avg: 8.4/10)

**Who Is the Company Behind SysGem Password Management?**

- **Seller:** [Sysgem AG](https://www.g2.com/sellers/sysgem-ag)
- **Year Founded:** 1999
- **HQ Location:** Zurich, CH
- **Twitter:** @Sysgem (11 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/sysgem/ (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Mid-Market


#### What Are SysGem Password Management's Pros and Cons?

**Pros:**

- Password Security (1 reviews)


### 15. [CoffeeBean Identity and Access Platform](https://www.g2.com/products/coffeebean-identity-and-access-platform/reviews)
  Social-ID for CIAM, a solution to authenticate and to register customers at Website, Mobile apps and Wifi portals.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate CoffeeBean Identity and Access Platform?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind CoffeeBean Identity and Access Platform?**

- **Seller:** [Coffeebean Technology](https://www.g2.com/sellers/coffeebean-technology)
- **Year Founded:** 2008
- **HQ Location:** Fremont, US
- **Twitter:** @coffeebeantech (250 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/coffee-bean-technology (42 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 67% Small-Business, 33% Enterprise


### 16. [Bayometric Biometric Single Sign On](https://www.g2.com/products/bayometric-biometric-single-sign-on/reviews)
  Bayometric’s Biometric Single Sign –On software (SSO) is a strong authentication and identity management solution which relieves the burden of password management while providing a more convenient way for users to access their computer or the network.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 3
**How Do G2 Users Rate Bayometric Biometric Single Sign On?**

- **Bi-Directional Identity Synchronization:** 10.0/10 (Category avg: 8.6/10)
- **Policy Management:** 10.0/10 (Category avg: 8.4/10)

**Who Is the Company Behind Bayometric Biometric Single Sign On?**

- **Seller:** [BAYOMETRIC](https://www.g2.com/sellers/bayometric)
- **Year Founded:** 2007
- **HQ Location:** San Jose, US
- **Twitter:** @bayometric (593 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/5391368 (16 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


#### What Are Bayometric Biometric Single Sign On's Pros and Cons?

**Pros:**

- Security (2 reviews)
- Single Sign-On (2 reviews)
- Access Control (1 reviews)
- Account Management (1 reviews)
- Authentication (1 reviews)

**Cons:**

- Security Concerns (2 reviews)
- Authentication Issues (1 reviews)
- Error Handling (1 reviews)
- Expensive (1 reviews)
- Expensive Pricing (1 reviews)

### 17. [Entrust Identity as a Service](https://www.g2.com/products/entrust-identity-as-a-service/reviews)
  Entrust Identity as a Service is a cloud-based identity and access management (IAM) solution with multi-factor authentication (MFA), credential-based passwordless access, and single sign-on (SSO). Entrust Identity as a Service secures access to devices, applications, and resources with an analyst top-rated identity solution that has been proven across critical banking, government and healthcare infrastructures for more than 25 years. Point-and-click provisioning and out-of-the-box integrations with a variety of on-premises and cloud applications make Entrust Identity as a Service easy to deploy, so you can be up and running in under 30 minutes. Features include: • User self service - password reset, authenticators • VPN remote access • SSO portal • AD sync • Office 365 (SAML integration) • Additional SAML applications (e.g. SDFC, WebEx) • Mobile soft token and push notifications • SMS/Email OTP, KBA, Google Auth, FIDO2, Grid • Native device biometrics • Email, web & telephone support: Mon-Fri 8am-8pm EST • Adaptive/risk-based policy engine • System for Cross-Domain Identity Management (SCIM) • Desktop login (via Desktop Agent) • On-prem application integrations (OAM, Netsuite, IIS) • Azure Active Directory (AD) sync • OpenID Connect applications integration • Azure AD CAC • SIEM integration (Splunk) • Auth API (Custom web / mobile apps) • Admin API (users / groups / policies) • Cross-platform facial biometrics • LDAP database sync • OAuth 2.0 URL/API protection • Mobile smart credential/bluetooth login


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 11
**How Do G2 Users Rate Entrust Identity as a Service?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)

**Who Is the Company Behind Entrust Identity as a Service?**

- **Seller:** [Entrust, Inc.](https://www.g2.com/sellers/entrust-inc)
- **Year Founded:** 1969
- **HQ Location:** Minneapolis, MN
- **Twitter:** @Entrust_Corp (6,418 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/entrust/ (3,737 employees on LinkedIn®)
- **Phone:** 1-888-690-2424

**Who Uses This Product?**
  - **Company Size:** 64% Enterprise, 36% Mid-Market


### 18. [JiJi Self Service Password Reset](https://www.g2.com/products/jiji-self-service-password-reset/reviews)
  With JiJi Password Reset Suite, end-users can securely reset their Active Directory password using three-factor authentication. This product allows users to Reset Password / Change Password / Unlock Account /Reset Cached Domain Password/ Self Update their information in AD securely.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate JiJi Self Service Password Reset?**

- **Bi-Directional Identity Synchronization:** 9.2/10 (Category avg: 8.6/10)
- **Authentication User experience:** 10.0/10 (Category avg: 8.6/10)
- **Policy Management:** 10.0/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind JiJi Self Service Password Reset?**

- **Seller:** [JiJi Technologies](https://www.g2.com/sellers/jiji-technologies)
- **Year Founded:** 2007
- **HQ Location:** Tirunelveli, IN
- **Twitter:** @JiJitech (88 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/jiji-technologies (70 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 19. [miniOrange Identity & Access Management](https://www.g2.com/products/miniorange-identity-access-management/reviews)
  miniOrange IAM trusted platform offers frictionless solutions like - Single Sign-On, Multi-Factor Authentication, User lifeCycle Management, Passwordless Authentication, and much more. miniOrange’s ultimate goal is to balance security for the enterprises and provide seamless access to their Workforce, Customer and partners to the exact dedicated resources so that they can focus on what's important. We trust in building a highly customizable solution which has support for both On-premise and Cloud deployment options like identity-as-a-service (IDaaS), which can be used by both IT and Developer teams. By harnessing the power of the IAM cloud, miniOrange allows people to access applications on any device at any time, while still enforcing strong security policies. It directly integrates with an organization's existing directories and identity systems, helping to implement the service quickly at large scale and low total cost. Safeguarding billions of login transactions each month for 5000+ organizations, miniOrange delivers convenience, privacy, and security so that customers can focus on innovation, work faster, boost revenue and stay secure. For more information, visit https://www.miniorange.com/ or Snapshot- Visit our site : www.miniorange.com Year Founded: 2012 Locations : Pune, India | New York, NY | SAN JOSE, CA Phone No. : USA: +1 978 658 9387 India: +91 97178 45846 Email : info@xecurify.com


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 29
**How Do G2 Users Rate miniOrange Identity & Access Management?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)

**Who Is the Company Behind miniOrange Identity & Access Management?**

- **Seller:** [miniOrange](https://www.g2.com/sellers/miniorange)
- **Year Founded:** 2012
- **HQ Location:** Pune, India
- **Twitter:** @miniOrange_it (28 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/miniorange/about (541 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Computer Software
  - **Company Size:** 45% Small-Business, 28% Enterprise


#### What Are miniOrange Identity & Access Management's Pros and Cons?

**Pros:**

- Ease of Use (7 reviews)
- MFA (Multi-Factor Authentication) (6 reviews)
- Security (6 reviews)
- Single Sign-On (6 reviews)
- Authentication (5 reviews)

**Cons:**

- Integration Issues (2 reviews)
- Poor Customer Support (2 reviews)
- System Delays (2 reviews)
- Active Directory Issues (1 reviews)
- Complex Configuration (1 reviews)

### 20. [QDesk](https://www.g2.com/products/qdesk/reviews)
  QDesk is a Help Desk Security Automation solution for Managed Service Providers (MSPs), designed to optimize technician productivity and provides a key layer of protection to an MSP’s help desk with a co-brandable end user identity verification app and a Self-Service Password Reset offering. QDesk’s unique focus on accelerating and improving an MSP’s services without compromising on cybersecurity gives MSPs the peace of mind they need against threat actors, and time back in their day to focus on strategic initiatives.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate QDesk?**

- **Bi-Directional Identity Synchronization:** 10.0/10 (Category avg: 8.6/10)
- **Policy Management:** 8.3/10 (Category avg: 8.4/10)

**Who Is the Company Behind QDesk?**

- **Seller:** [CyberQP](https://www.g2.com/sellers/cyberqp)
- **LinkedIn® Page:** https://www.linkedin.com/company/quickpass-software

**Who Uses This Product?**
  - **Company Size:** 50% Enterprise, 50% Small-Business


#### What Are QDesk's Pros and Cons?

**Pros:**

- Ease of Use (1 reviews)
- Identity Management (1 reviews)
- Usability (1 reviews)

**Cons:**

- Syncing Issues (1 reviews)
- Update Issues (1 reviews)

### 21. [SecureMFA Self-Service Password Reset Portal (SSPR)](https://www.g2.com/products/securemfa-self-service-password-reset-portal-sspr/reviews)
  Self-service password reset Portal (SSPR) allows to reset, change and unlock Active Directory accounts. The portal enforces multi-factor authentication to verify a user’s identity. Users are required to enter a one-time passcode, which is generated on their phones via authenticator application like Microsoft Authenticator, Google Authenticator, Symantec VIP etc. Second-factor authentication will be the user’s password challenge or authorization token received via email. Portal supports role-based access controls (RBAC) and multiple domain profiles.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 2
**How Do G2 Users Rate SecureMFA Self-Service Password Reset Portal (SSPR)?**

- **Bi-Directional Identity Synchronization:** 7.5/10 (Category avg: 8.6/10)
- **Authentication User experience:** 8.3/10 (Category avg: 8.6/10)
- **Policy Management:** 8.3/10 (Category avg: 8.4/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind SecureMFA Self-Service Password Reset Portal (SSPR)?**

- **Seller:** [SecureMFA](https://www.g2.com/sellers/securemfa)
- **HQ Location:** N/A
- **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Enterprise


### 22. [Symantec IGA](https://www.g2.com/products/symantec-iga/reviews)
  The Layer7 Identity Suite provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the CA Identity Suite performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 15
**How Do G2 Users Rate Symantec IGA?**

- **Authentication User experience:** 10.0/10 (Category avg: 8.6/10)
- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10)

**Who Is the Company Behind Symantec IGA?**

- **Seller:** [Broadcom](https://www.g2.com/sellers/broadcom-ab3091cd-4724-46a8-ac89-219d6bc8e166)
- **Year Founded:** 1991
- **HQ Location:** San Jose, CA
- **Twitter:** @broadcom (63,432 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/broadcom/ (55,707 employees on LinkedIn®)
- **Ownership:** NASDAQ: CA

**Who Uses This Product?**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 69% Enterprise, 56% Mid-Market


### 23. [AD Guardian](https://www.g2.com/products/ad-guardian/reviews)
  CionSystems Enterprise Self Service is a state-of-the-art solution for identity administration and access control. The Enterprise Self Service delivers the functionalities of web access policy creation and enforcement, user self-registration and self-service, delegated administration, password management, and reporting.


  **Average Rating:** 3.5/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate AD Guardian?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind AD Guardian?**

- **Seller:** [CionSystems](https://www.g2.com/sellers/cionsystems)
- **Year Founded:** 2007
- **HQ Location:** Redmond, US
- **Twitter:** @CionSystems (164 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cionsystems-inc (32 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market


### 24. [INI Password Reset](https://www.g2.com/products/ini-password-reset/reviews)
  Automated Password Reset Solution


  **Average Rating:** 3.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate INI Password Reset?**

- **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind INI Password Reset?**

- **Seller:** [IDReset](https://www.g2.com/sellers/idreset)
- **Year Founded:** 1992
- **HQ Location:** Tualatin, US
- **Twitter:** @InteractiveNW (210 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/103920 (22 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Small-Business


#### What Are INI Password Reset's Pros and Cons?


**Cons:**

- Security Risks (1 reviews)

### 25. [LogonBox SSPR](https://www.g2.com/products/logonbox-sspr/reviews)
  Enabling users to manage their own accounts without IT intervention. Reduce help desk calls, boost user productivity and improve overall security.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 1
**How Do G2 Users Rate LogonBox SSPR?**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)

**Who Is the Company Behind LogonBox SSPR?**

- **Seller:** [LogonBox Limited](https://www.g2.com/sellers/logonbox-limited)
- **Year Founded:** 2011
- **HQ Location:** Nottingham, GB
- **Twitter:** @LogonBox (574 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/logonbox (6 employees on LinkedIn®)

**Who Uses This Product?**
  - **Company Size:** 100% Mid-Market



    ## What Is Self-Service Password Reset (SSPR) Tools?
  [Identity Management Software](https://www.g2.com/categories/identity-management)
  ## What Software Categories Are Similar to Self-Service Password Reset (SSPR) Tools?
    - [Single Sign-On (SSO) Solutions](https://www.g2.com/categories/single-sign-on-sso)
    - [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools)
    - [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam)
    - [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa)
    - [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam)
    - [Passwordless Authentication Software](https://www.g2.com/categories/passwordless-authentication)

  
---

## How Do You Choose the Right Self-Service Password Reset (SSPR) Tools?

### What You Should Know About Self-Service Password Reset (SSPR)

### What is self-service password reset software?

Self-service password reset software solutions help users reset their passwords without the need for a help desk or administrator intervention. Users can manage password related issues on their own, which significantly reduces workload on the IT support staff. SSPR improves the user experience, supports IT teams, and improves the password management process. 

### What are the common features of self-service password reset software?

A self-service password reset tool comes with several key features, such as:

- **Multi-factor authentication (MFA):** [Multi-factor authentication](https://www.g2.com/glossary/multi-factor-authentication-definition) requires a two or more step authentication process to enhance safety and security while logging in. Self-service password reset tools often come with multi-factor authentication features that help add an extra layer of security.
- **User authentication:** Before a password is reset, the user must prove their identity through various methods such as SMS verification, email verification, or a security question response.
- **Integration with directory services:** If the self-service password reset tool can integrate with directory services such as active directory or [identity and access management solutions](https://www.g2.com/categories/identity-and-access-management-iam), it helps synchronize passwords across different systems where user credentials are stored.
- **Administrative policy enforcement:** These solutions guarantee that every new password meets the organization's standards and password policies in terms of complexity, number of characters used, or other relevant attributes. Users also have the ability to reset their passwords and unlock their accounts if they get logged out.
- **Straightforward usability:** Self-service password reset software solutions come with user-friendly interfaces and [single sign-on](https://www.g2.com/articles/what-is-single-sign-on) options to enhance accessibility through various devices, including computers and mobile phones.
- **Notification and alerts:** SSPR software sends out notifications to users in case their  passwords need to be updated, for successful password resets, or after multiple failed login attempts.
- **Automated password sync:** Some software solutions may require periodic password resets and offer automated sync options across various devices or accounts. 

### Types of SSPR 

As a concept, SSPR is singular. There are, however, a variety of SSPR applications, including:

- **Multi-factor authentication** relies on multiple independent credentials for user verification – something users know (e.g., a PIN), something users have (e.g., a smartphone or hardware token), and something users are (biometrics). It adds extra layers of security by requiring more than one method of authentication.
- **Security questions** asks users personal questions that they answered during their enrollment process. This method's security is usually considered weaker because it’s easy to guess answers or find them through online social engineering.
- **Preference-based authentication** is a fluid form of authentication that allows users to choose their preferred authentication method from a set of options provided by the system. It caters to personal familiarity and convenience while maintaining security.
- **Email or phone-based resets** send password reset links or codes to registered email addresses or mobile phones. Clicking the link or entering the code (often sent via SMS) lets users proceed with password resetting.
- [Two-factor authentication (2FA)](https://www.g2.com/glossary/two-factor-authentication-definition) ,a subset of MFA, requires two different authentication factors.
- **“Access to platform for reset”** typically refers to a dedicated portal or interface within the system where users can conduct password resets. It may have enhanced security or perhaps track reset attempts.
- **The vouching option** lets someone – typically within the same organization and with a certain level of trust – verify, or vouch for, the identity of a user who has forgotten their password.,
- **Role-based access control (RBAC) authorization** isn’t a pure SSPR method, but it can play a role in SSPR solutions. RBAC policies allow access to self-service features based on the roles or assigned permissions each user has. For example, only leadership roles can reset passwords for others or approve resets.

### Benefits of SSPR 

SSPR benefits not only improve [cybersecurity](https://www.g2.com/glossary/cybersecurity-definition)by safeguarding sensitive data, but also allow end users to be self-sufficient. Some of the benefits offered by SSPR software are discussed below

- **Improved user experience:** Due to 24/7 availability, users can reset their passwords anytime, anywhere, regardless of IT support hours. User-friendly interfaces facilitate convenience and a smooth password reset process. Users regain access quickly, minimizing downtime and thus providing an overall improved [user experience](https://www.g2.com/glossary/user-experience).
- **Reduced IT burden:** Self-service password reset tools free up IT help desk personnel for critical tasks by empowering users to handle the password reset process by themselves.
- **Enhanced security:** Due to features such as cloud-based security and multi-factor authentication, SSPR enforces enhanced security practices. Users are often required to set complex passwords or go through an extra layer of security during reset protocol. These software tools also help reduce the likelihood of falling victim to phishing scams.
- **Cost savings:** Fewer help desk calls translate to lower operational costs. By paring down  the process and reducing the load on IT infrastructure, SSPR software cuts down on expenses.
- **Less downtime:** Since end users are able to regain access to their accounts quickly, there‘s not as much downtime. This reduces any productivity loss that may be caused by waiting for IT to fix the issues.
- **Password synchronization:** Password synchronization means end users have fewer passwords to remember across multiple systems. Password changes are synchronized across platforms, applications, and devices for easy password management.
- **Regulatory compliance:** Several security regulations require strict control on identity governance and authentication processes. Self-service reset password management complies with these regulations and implements password policies. 

### Cost of SSPR 

The cost of SSPR depends  on individual service providers. Oftentimes, vendors in the security space offer consultations to help buyers customize options with their products as best as possible. Some factors affecting the cost of SSPR are as follows. 

- **Organization size:** Many SSPR vendors base their pricing on the number of user accounts using their services. Larger organizations can usually expect volume discounts.
- **Deployment model:** The cost can also depend on whether the software is deployed on-premises or hosted in the cloud. Cloud solutions may offer a subscription model based on monthly or annual payments, while on-premises solutions might involve higher initial costs for software licenses and hardware.
- **Features and capabilities:** Basic SSPR solutions with simple password reset functionality are less expensive than more comprehensive identity management solutions that include SSPR as a component.
- **Level of customization:** Custom features or integrations with existing systems and applications increase costs.
- **Support and maintenance:** Some vendors offer different levels of support at different price points, from basic email coverage to 24/7 phone support. Maintenance costs for updates and patches may also be a consideration.
- **Compliance requirements:** Additional security features to meet specific industry regulations or standards add to the cost.
- **Training:** Educational sessions for staff may incur charges.

Typical pricing models for SSPR might include:

- **Per-user licensing.** A fee is charged for each user on a monthly or annual basis.
- **Tiered pricing.** Prices are set in tiers based on the number of users, with each tier offering incrementally more value and/or capacity.
- **Flat fee.** Some vendors offer a flat fee for unlimited usage within the organization.
- **Freemium:** A basic version of the software is provided for free, with additional features or capabilities available for a fee.

For precise pricing information, it's best to contact multiple SSPR vendors, explain your requirements, and request detailed quotes that take into account all the potential costs associated with implementing and maintaining their setup.

### Software and services related to self-service password reset software

Software and services related to SSPR and identity verification can include the following items.

- [Password managers](https://www.g2.com/categories/password-manager) are software applications designed to store and manage online credentials. Usually, the passwords are kept in an encrypted database and protected by a master password or key, which is the only one users need to remember. Password managers  protect personal data by securing and strengthening passwords; they can be used to share, randomize, mandate, and monitor changes.
- [Passwordless authentication software](https://www.g2.com/categories/passwordless-authentication) helps verify  user identity without requiring them to enter a password. It’s a type of multi-factor authentication that relies on other factors such as biometrics, hardware security keys, SMS, or email verification. This method may improve the overall end-user experience.
- [Password policy enforcement solutions](https://www.g2.com/categories/password-policy-enforcement) is a security measure that dictates how complex passwords should be, along with the frequency of change within an organization. It prevents unauthorized access by ensuring that strong passwords are created frequently. IT admin can use these tools to prevent users from creating weak passwords, thereby reducing cyber risks and attacks.

### Challenges with SSPR

End-user adoption greatly affects how well any SSPR product works for buyers. Some common challenges of SSPR include the factors listed here.

- **User adoption and training:** One of the main challenges that comes with a self-service password reset tool is getting users to enroll in the service and training them about how to use it. If users aren’t receptive to properly adopting the software, it limits its usefulness.
- **Verification method limitations:** The effectiveness of SSPR may partially depend on the verification methods used. If the methods are simple, they’re simple to bypass.
- **Account lockout risks:** There is a risk of accidental lockouts if users incorrectly enter their password multiple times. This causes frustration and additional help desk calls.
- **Complex implementation:** Integration of SSPR with your existing systems and ensuring compatibility across platforms can complicate initial steps and require IT support.
- **Maintenance:** SSPR platforms need to be updated at regular intervals. Like most  solutions, they call for ongoing maintenance to ensure effective functioning and security.
- **Mobile and remote access:** With users working remote and in hybrid models, SSPR software solutions demand easy access, user friendliness, and compatibility with mobile devices for remote access. 

### How to choose a self-service password reset tool

Communicating the importance of password security, providing adequate resources, and ensuring users are supported throughout the transition push the effective rollout of SSPR. When choosing a self-service password reset software, the following steps can help you make an informed decision.

#### Assess vendor support for implementation planning

Evaluate SSPR software vendors based on their reputation for supporting clients during the initial phase. Make sure your selected vendor gives you a clear implementation roadmap and helps create a realistic timeline to match organizational needs. 

#### Look for training material before the implementation deadline

The SSPR software should come with user-friendly training materials to educate your end-users. Seek out vendors that offer guides, video tutorials, FAQs, and webinars. Review the available resources to determine if they will be sufficient and accessible for your users.

#### Select software with flexible options to fit your needs

Choose an SSPR tool that supports various registration models, from optional to mandatory. Consider platforms that let you remind users to register. You could even enforce registration upon certain conditions, like at the next login or after a set date.

#### Ensure reporting capabilities

Your chosen SSPR should have complete reporting tools to track registration progress and end-user engagement. These reports can be vital for understanding adoption rates and identifying areas where additional user education may be needed.

#### Consider integration with current software

Find out how well the SSPR software performs with your existing user security awareness programs or active directory. Some SSPR solutions offer additional modules for broader security training.

#### Review policy enforcement features 

Your chosen software should have policy settings that enforce or strongly encourage registration, such as not allowing password resets for non-enrolled users. The SSPR software should also align with and support your security and password policies.

### SSPR trends

- **Increase in biometric authentication methods:** As technology advances, facial recognition, fingerprints, voice recognition, and other[biometric authentication software](https://www.g2.com/categories/biometric-authentication)are likely to become more common. While the fingerprint biometric technology remains popular, there will be an increase in MFA that asks for a combination of bio measurements.
- **Passwordless authentication:** The move towards [passwordless authentication](https://www.g2.com/glossary/passwordless-authentication-definition), where users authenticate through methods such as push notifications, security keys, or biometric identifiers, might reduce reliance on traditional password reset systems.

_Researched and written by_ [_Brandon Summers-Miller_](https://research.g2.com/insights/author/brandon-summers-miller)

___Reviewed and edited by_ [_Aisha West _](https://learn.g2.com/author/aisha-west)