The Top 20 Easiest To Use Customer Identity and Access Management (CIAM) Software

See the top Customer Identity and Access Management (CIAM) Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

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Frontegg

9.3

Overall Usability Score

9.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.3

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

56%

Mid Market

32%

Enterprise

12%

Okta

9.2

Overall Usability Score

9.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.4

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

Mid Market

52%

Enterprise

41%

Descope

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.5

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

88%

Mid Market

12%

PropelAuth

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.6

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

91%

Mid Market

Memberstack

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.5

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

95%

Mid Market

Salesforce Platform

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.4

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

21%

Mid Market

44%

Enterprise

35%

PortalGuard

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.2

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

Mid Market

56%

Enterprise

40%

Kinde

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.9

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

100%

OneLogin

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.7

Ease of Use

Average: 9.1

9.5

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

11%

Mid Market

49%

Enterprise

40%

#10

Amazon Cognito

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

53%

Mid Market

21%

Enterprise

26%

#11

Microsoft Entra External ID

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.0

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

41%

Mid Market

37%

Enterprise

22%

#12

Ping Identity

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.4

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

Mid Market

25%

Enterprise

67%

#13

Auth0

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

7.7

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

52%

Mid Market

26%

Enterprise

23%

#14

FusionAuth

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.5

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

55%

Mid Market

35%

Enterprise

10%

#15

Stytch

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.0

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

83%

Mid Market

17%

#16

SecureAuth: Workforce IAM

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.3

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

31%

Mid Market

45%

Enterprise

24%

#17

RingCaptcha

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

66%

Mid Market

23%

Enterprise

11%

#18

miniOrange Identity & Access Management

7.9

Overall Usability Score

7.9

Usability Score Breakdown

Ease of Admin

Average: 8.8

9.1

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

26%

Mid Market

32%

Enterprise

42%

#19

CyberArk Workforce Identity

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.3

Ease of Use

Average: 9.1

8.7

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

Mid Market

47%

Enterprise

46%

#20

SAP Customer Identity and Access Management

7.7

Overall Usability Score

7.7

Usability Score Breakdown

Ease of Admin

Average: 8.8

8.1

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.2

8.8

Customer Segment Breakdown

Small Business

23%

Mid Market

31%

Enterprise

46%

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