Ping Identity Reviews & Product Details

I really appreciate Ping Identity for its scalability and ability to handle complex identity management processes. It's great with passwordless functionality and excels at protecting applications and APIs at a large scale. It integrates really well with other technologies, especially with the newer capabilities like DaVinci for orchestration and PingCentral, which is a new experience for me. I find its templates extremely valuable as they speed up the process by allowing app owners to manage or change functions easily. Its reliability and ability to solve unique use cases are also big pluses for me. Review collected by and hosted on G2.com.

Sometimes the documentation could be more searchable and detailed. It's not that the documentation is bad, but there are times when there's missing information or it's not detailed enough, especially when looking for working examples. This can be challenging because everyone's unique environments don't necessarily align with out-of-the-box solutions. Review collected by and hosted on G2.com.

The working relationship, once established, was very productive. The two organisations worked together to address specific issues related to Hong Kong e.g. Features of Asian handset types, performance issues required by HKJC on race days etc.

Integration with various digital channels was relatively straight forward.

UI / UX provided a much improved customer experience.

When needed support was given promptly and at the right time. Regular communication with the customer support team and Professional Services was invaluable. Review collected by and hosted on G2.com.

Development team appears to be largely US based so this means communication needs to be carefully managed. Review collected by and hosted on G2.com.

Easy to use UI and integrations and also easy troubleshooting on performace. Review collected by and hosted on G2.com.

Downside of Ping is the Pricing and maintaining multiple instances for our on-prem model Review collected by and hosted on G2.com.

One of the most helpfull feature that I found about ping indentity is that it provides multiple soultion to the user for SaaS(Security as a Service), ping identities product like ping federate, ping access, ping directory and ping id are products that I worked on and found them very user friendly for administrator. Review collected by and hosted on G2.com.

one thing that I don't like about ping identity is that some of there sofware insterface is very complex like ping authorize and ping directory. Review collected by and hosted on G2.com.

PingIdentity provide 2FA security from unauthorized access to the account even if the Password is compromised. Due to which the IT infra and valuavle sensitive data is always secure. Review collected by and hosted on G2.com.

PingIdentity App some times take time to show popup when new access is requested. Review collected by and hosted on G2.com.

We have been unable to actually start using it at a large scale. Review collected by and hosted on G2.com.

Very difficult to integrate with our complex environment. Ping has good features, but we also want to integrate with other products. Review collected by and hosted on G2.com.

It has seamless feature for identity and access management and security of data Review collected by and hosted on G2.com.

Its complex with role mangement and entitlement creation Review collected by and hosted on G2.com.

The best part about this MFA is that it works even there is no network. Review collected by and hosted on G2.com.

Sometime the synchronisation seems an issue, doesn't work sometime Review collected by and hosted on G2.com.

The best thing I like about PingID is no need to put codes while authenticating just need to drag it up and it's done. No need to remember the password and provide multi-factor authentication. Easy to transfer the app onto different mobile. Review collected by and hosted on G2.com.

Everything is good, nothing much to say in this but still, there is one issue while doing authentication it shows a notification on mobile, and sometimes when I click on that it doesn't open the app. Review collected by and hosted on G2.com.

Ping Identity is super easy to use and configure; their support team has helped us with any issues we've had during setup and also provided excellent support during that process and afterward as well. We've implemented MFA on our windows 10 laptops which has helped us become NIST certified in the process. Review collected by and hosted on G2.com.

The interface for the windows login could be quicker on first sign on, implementing yubikeys with ping could be a more friendlier process as well as some of our employees are not used to setting up MFA on their devices and requires more support than expected. Review collected by and hosted on G2.com.