Overall Satisfaction Score
97
The Top 20 Customer Communications Management Software
Check out this list of the top Customer Communications Management Software products based on user satisfaction. A product's
satisfaction score is calculated by a
proprietary algorithm
that factors in real-user satisfaction ratings from review data. Software buyers can compare products
according to their satisfaction scores to streamline the buying process and quickly identify the best
products based on the experiences of their peers.
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The Top 20 Customer Communications Management Software
Top Industries of Reviewers:
Information Technology and Services
38%
Computer Software
32%
Financial Services
16%
Retail
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.7
Meets Requirements
Average: 9.4
8.9
Ease of Doing Business With
Average: 9.5
8.6
Ease of Setup
Average: 9.3
8.3
Quality of Support
Average: 9.4
8.5
Ease of Admin
Average: 9.3
8.5
Overall Satisfaction Score
93
Top Industries of Reviewers:
Information Technology and Services
35%
Financial Services
27%
Computer Software
20%
Manufacturing
19%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.8
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.1
Ease of Setup
Average: 9.3
8.3
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
8.7
Overall Satisfaction Score
88
Top Industries of Reviewers:
Construction
34%
Marketing and Advertising
26%
Leisure, Travel & Tourism
22%
Accounting
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.0
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
86
Top Industries of Reviewers:
Automotive
27%
Retail
27%
Construction
25%
Consumer Services
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
9.3
Overall Satisfaction Score
82
Top Industries of Reviewers:
Information Technology and Services
27%
Marketing and Advertising
25%
Financial Services
24%
Computer Software
24%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.5
Meets Requirements
Average: 9.4
9.4
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.5
Ease of Admin
Average: 9.3
9.7
Overall Satisfaction Score
82
Top Industries of Reviewers:
Leisure, Travel & Tourism
30%
Information Technology and Services
25%
Consumer Services
24%
Computer Software
21%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.5
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.4
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
81
Top Industries of Reviewers:
Computer Software
30%
Information Technology and Services
28%
Financial Services
26%
Consumer Services
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.0
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 9.3
9.0
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
80
Top Industries of Reviewers:
Computer Software
39%
Real Estate
27%
Information Technology and Services
19%
Financial Services
15%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
8.9
Meets Requirements
Average: 9.4
8.8
Ease of Doing Business With
Average: 9.5
8.8
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.4
8.5
Ease of Admin
Average: 9.3
8.5
Overall Satisfaction Score
78
Top Industries of Reviewers:
Logistics and Supply Chain
35%
Information Technology and Services
26%
Computer Software
24%
Transportation/Trucking/Railroad
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.0
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.4
9.1
Ease of Admin
Average: 9.3
8.7
Overall Satisfaction Score
72
Top Industries of Reviewers:
Computer Software
51%
Information Technology and Services
26%
Consumer Services
13%
Financial Services
9%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.2
Meets Requirements
Average: 9.4
9.1
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.3
8.9
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.3
9.1
Overall Satisfaction Score
72
Top Industries of Reviewers:
Construction
39%
Financial Services
23%
Education Management
23%
Automotive
16%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.3
9.7
Quality of Support
Average: 9.4
9.8
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
71
Top Industries of Reviewers:
Education Management
35%
Retail
23%
Information Technology and Services
22%
Health, Wellness and Fitness
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.2
Ease of Doing Business With
Average: 9.5
9.3
Ease of Setup
Average: 9.3
9.2
Quality of Support
Average: 9.4
8.9
Ease of Admin
Average: 9.3
9.4
Overall Satisfaction Score
69
Top Industries of Reviewers:
Marketing and Advertising
36%
Computer Software
27%
Information Technology and Services
18%
Accounting
18%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
10.0
Meets Requirements
Average: 9.4
10.0
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.7
Overall Satisfaction Score
69
Top Industries of Reviewers:
Retail
60%
Alternative Medicine
14%
Health, Wellness and Fitness
14%
Consumer Services
12%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.4
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.4
9.7
Ease of Admin
Average: 9.3
9.8
Overall Satisfaction Score
68
Top Industries of Reviewers:
Information Technology and Services
32%
Real Estate
29%
Education Management
20%
Internet
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.9
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
10.0
Overall Satisfaction Score
68
Top Industries of Reviewers:
Consumer Services
33%
Accounting
27%
Health, Wellness and Fitness
20%
Insurance
20%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.6
Ease of Doing Business With
Average: 9.5
9.7
Ease of Setup
Average: 9.3
9.5
Quality of Support
Average: 9.4
9.6
Ease of Admin
Average: 9.3
9.9
Overall Satisfaction Score
67
Top Industries of Reviewers:
Financial Services
50%
Computer Software
33%
Consumer Services
8%
E-Learning
8%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.3
10.0
Quality of Support
Average: 9.4
10.0
Ease of Admin
Average: 9.3
9.6
Overall Satisfaction Score
66
Top Industries of Reviewers:
Computer Software
67%
Information Technology and Services
20%
Computer & Network Security
7%
Financial Services
7%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.8
Ease of Doing Business With
Average: 9.5
10.0
Ease of Setup
Average: 9.3
9.9
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
9.9
Overall Satisfaction Score
66
Top Industries of Reviewers:
Computer Software
36%
Marketing and Advertising
29%
Information Technology and Services
21%
Computer & Network Security
14%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.8
Meets Requirements
Average: 9.4
9.9
Ease of Doing Business With
Average: 9.5
9.8
Ease of Setup
Average: 9.3
9.8
Quality of Support
Average: 9.4
9.9
Ease of Admin
Average: 9.3
9.5
Overall Satisfaction Score
65
Top Industries of Reviewers:
Consumer Services
38%
Financial Services
26%
Retail
19%
Consumer Goods
17%
Ratings from Reviews (out of 10):
Ease of Use
Average: 9.4
9.6
Meets Requirements
Average: 9.4
9.3
Ease of Doing Business With
Average: 9.5
9.2
Ease of Setup
Average: 9.3
9.3
Quality of Support
Average: 9.4
9.2
Ease of Admin
Average: 9.3
8.9
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