# Atlas Support Reviews **Vendor:** Atlas Support Inc **Category:** [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) **Average Rating:** 4.9/5.0 **Total Reviews:** 23 ## About Atlas Support Atlas is an all-in-one customer support tool that helps you transform your customer support team from a cost center into an engine of product innovation. We bring together key information from across your customers’ journey into a single location so you can give faster, more effective responses and can analyze and learn from your customers’ holistic needs. Here's a glimpse of how you can 10X your customer support using Atlas: 👋 Customer Timeline: View a customer's entire journey in a single, easy to follow, chronological timeline. 📹 Session Recording: A video is worth a thousand words. Let your customers show you rather than tell you with session recording. 🤖 Chatbot: Guide your customers through their journey by creating helpful and engaging chatbot workflows for any experience. 💬 Help Center: Cut your workload in half by giving your customers answers to their most common questions through a self-serve help center. 📬 Omnichannel: Chat, Email, SMS, Whatsapp, Slack: Talk to your customers where they already are from one simple, unified interface. 📊 Reports: Track the quality of your customer support through easy to read charts sent directly to your inbox. ⌨️ Keyboard First: Take any action and navigate throughout the app with just a few keystrokes. ## Atlas Support Pros & Cons **What users like:** - Users value the **helpful and responsive support** from Atlas, making their experience smooth and efficient. (13 reviews) - Users value the **exceptional customer support** from Atlas, appreciating their responsiveness and genuine commitment to resolving issues. (11 reviews) - Users appreciate the **ease of use** of Atlas Support, valuing its intuitive design and responsive team assistance. (8 reviews) - Users value the **customizability** of Atlas Support, enhancing their experience through tailored features and responsive support. (6 reviews) - Users appreciate the **intuitive and user-friendly interface** of Atlas Support, enhancing their overall ticket management experience. (6 reviews) - Intuitive (5 reviews) - Features (4 reviews) - Customization (3 reviews) - Integrations (3 reviews) - Case Management (2 reviews) **What users dislike:** - Users note the need for **enhanced reporting capabilities** in Atlas Support to improve insights and analytics. (2 reviews) - Users find the **difficult implementation** of Atlas Support requires extra assistance before experiencing its benefits. (1 reviews) - Users experience some **integration issues** with Atlas Support, needing assistance before successfully setting it up. (1 reviews) - Users find the **ticketing issues** with Atlas, such as creating new tickets for email replies, somewhat frustrating. (1 reviews) - Users sometimes face **unwanted ticket creation for email replies** , which can be frustrating but is often manageable. (1 reviews) ## Atlas Support Reviews ### 1. Efficient, User-Friendly, and Backed by a Great Support Team **Rating:** 4.0/5.0 stars **Reviewed by:** Damian T. | IT Support Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Atlas Support?** Atlas Support has been a game-changer for managing tickets efficiently. The clean UI makes it incredibly easy to navigate, and the system itself is intuitive. However, what truly sets Atlas apart is its support team—they are fast, responsive, and genuinely helpful. One thing I like to confirm before choosing a support tool is how well they handle their own support tickets, Atlas absolutely delivers in this regard! Overall, Atlas Support is a well-designed platform backed by a stellar team that prioritizes customer experience. Highly recommend! **What do you dislike about Atlas Support?** While some features feel like they should be out of the box (for example, for automations, an option to set "time since last agent response" in minutes or leave it blank to trigger immediately), Atlas is always open to feedback and quick to provide effective workarounds. P.S. I have met with them and they plan on adding this feature soon. **What problems is Atlas Support solving and how is that benefiting you?** Atlas Support has significantly improved the organization and efficiency of managing both internal and external tickets. The system keeps everything structured, ensuring that no request falls through the cracks. The clean UI and intuitive workflows make it easy to track, prioritize, and resolve tickets quickly, which has streamlined communication across teams. ### 2. A Game-Changer for Our Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Eurish N. | Customer Support Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2024 **What do you like best about Atlas Support?** What I like best about Atlas Support is how quick and helpful they are. They always provide clear solutions and go the extra mile to resolve issues. The team is friendly and easy to work with, making everything smooth and stress-free. I also really appreciate how Atlas customizes its services to fit our needs. **What do you dislike about Atlas Support?** I haven’t found any downsides with Atlas so far. Everything works well for my needs. **What problems is Atlas Support solving and how is that benefiting you?** Atlas has solved all the issues we had with our previous CRM. For example, our old system has a lot of limitations, and support took too long. With Atlas, it's much easier to use, and their support is quick and helpful. Plus, they customize everything to fit our needs, making our work much smoother. I really wish we had switched to Atlas sooner! :)) ### 3. A tool we have been looking for **Rating:** 5.0/5.0 stars **Reviewed by:** Kripa Shankar Singh G. | Solution Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about Atlas Support?** We have been using the Atlas Support for almost a year and its an easy to migrate, easy to use tool with simple UI. But the best part is the active support we have received from their team for any issues we have faced or for the feature requests. They are able to customize their product as per our requirements. **What do you dislike about Atlas Support?** Its a good product overall, but it would be even better with enhanced reporting capabilities, such as more granular analytics and ability to create custom reports.For now, we have acheived this using their APIs. **What problems is Atlas Support solving and how is that benefiting you?** Easy to manage Tickets and integrate with multiple platforms like Slack,Linear ### 4. Support Ticketing System with some nice addons **Rating:** 4.0/5.0 stars **Reviewed by:** Ben G. | Customer Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Atlas Support?** I like the connectivity to the knowledge base and how it is 2 way (i.e. I can create a knowledge base article from a ticket and I can also send a client an article directly from the ticket) The broadcast feature is great for client-wide notifications. **What do you dislike about Atlas Support?** -I think overall the system is great, we do have many feature requests for additions, however the team has been very great at listening to our feedback. **What problems is Atlas Support solving and how is that benefiting you?** Atlast is mainly used for 2 things: -shared inbox for all support team -knowledge base for self-service ### 5. Atlas makes ticket management so easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra A. | Customer Support team, Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2024 **What do you like best about Atlas Support?** Atlas stands out for its responsive team and customization options. They’ve gone above and beyond to create custom features tailored to our specific needs, making it a perfect fit for our workflow. The platform is intuitive and easy to navigate, with everything streamlined for an excellent user experience. **What do you dislike about Atlas Support?** While Atlas is fantastic overall, it could benefit from additional advanced reporting features, such as more granular analytics. These would provide deeper insights into team performance and customer trends. **What problems is Atlas Support solving and how is that benefiting you?** Atlas helps us centralize all our customer interactions and workflows in one place, improving our response times and team collaboration. The customization they’ve implemented for us has saved countless hours and streamlined our processes, making our operations more efficient and scalable. ### 6. satisfactory **Rating:** 5.0/5.0 stars **Reviewed by:** Matheus F. | Support Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Atlas Support?** We have been using the platform for almost a year, and we have nothing to complain about. The platform is very intuitive and user-friendly, and the customer support is very helpful and efficient. They are always updating and improving the features, and they are always willing to listen to and understand our requests for improvements and put them into action. **What do you dislike about Atlas Support?** So far, I don’t see any disadvantages. The monthly fee is affordable, the platform is intuitive, and it meets our daily needs very well. Everything that wasn't available on the platform, we requested, and it was implemented. **What problems is Atlas Support solving and how is that benefiting you?** Nowadays, our communication with customers is done through Atlas. We have actions that automatically notify us when a customer contacts us, and we can access the platform from a cell phone, laptop, or tablet. We can also prepare pre-written messages to send to our clients, and provide support via chat, WhatsApp, and email. ### 7. Atlas was the best choice for our company **Rating:** 5.0/5.0 stars **Reviewed by:** Marcos T. | Account Manager - CS - Revenue Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2024 **What do you like best about Atlas Support?** For me what i like the most is how Atlas can be dynamic and how the team are so helpfull and kind. Whenever we need some support, they're always there to help and i appreciate it. the software is great and easy to use. **What do you dislike about Atlas Support?** sometimes atlas creates new tickets for e-mails replies. I don't like that. But it's not a huge problem **What problems is Atlas Support solving and how is that benefiting you?** Helps me with the reports that I need to analyze. Their weekly reports help me understand my metrics and identify the main problems my clients face. ### 8. Love Atlas!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2024 **What do you like best about Atlas Support?** I love utilizing Atlas for our Ticketing system. The system is very easy to navigate through, and the amound of Silos our team can use for education purposes, review items, and collaborate on a solution makes the best use of our time. Atlas Support is ALWAYS so attentative to your questions/recommendations, and I can always ping their team for Support and get a timely response back. I am in this system 98% of my day so it is imperative to have something reliable. I have nothing but amazing things to say about this platform, 10/10 would recommend to anyone looking for neat and organized ticketing system! **What do you dislike about Atlas Support?** My only recommendation is when a ticket is moved to PENDING status, to ensure it stays in ther assignee's que so they remember it is there. Otherwise, nothing but postivie things to say! **What problems is Atlas Support solving and how is that benefiting you?** 1. Organization 2. Prioritization 3. Efficiency ### 9. Invaluable tool **Rating:** 5.0/5.0 stars **Reviewed by:** George S. | Technical Customer Support Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Atlas Support?** Atlas has been really helpful. Their team is always reachable and can help with any questions/doubts/issues that we may have. They are also receptive to feedback he can give them or any new feature requests. The interface is straightforward to use, and you can learn fast how to use it if you're new to it, it allows us to customize it for our needs, for example, setting SLAs and good tracking on all the KPIs to get to the OKRs we want as a company. Also, the integrations with other tools we use internally are beneficial **What do you dislike about Atlas Support?** The experience is excellent so far. There is nothing that I dislike, and the team is constantly improving things when you give them your feedback about something **What problems is Atlas Support solving and how is that benefiting you?** Helps us with -Customer support tool to give a proper ticket following and solution to our clients -Follow support KPIs -Create automation to accomplish our support OKRs -Chatbots to better support experinces ### 10. Amazing Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Peter J. | Client Success Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2024 **What do you like best about Atlas Support?** Atlas has proven to be an outstanding partner. They have addressed every problem we have brought to them. The swift answers to our inquiries have been very impressive, and when requesting enhancements or reporting issues, the speed and quality of resolutions have been exceptional. They show genuine commitment and we always look forward to collaborating with them. **What do you dislike about Atlas Support?** Nothing we dislike about Atlas as they are constantly improving and expanding their features. Very easy to work with. **What problems is Atlas Support solving and how is that benefiting you?** Making communication and tracking very simple when handling multiple partner channels ### 11. Amazing Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Tianah J. | Director of Client Success, Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2024 **What do you like best about Atlas Support?** Atlas has been a great partner. Every use-case and need we've had met. It has been great seeing responsiveness and quick answers to all of our questions, and when we ask for enhancements or submit bugs, resolution and delivery time is phenomenal! They are eager to be our long-term partner and we're excited to see the relationship grow. **What do you dislike about Atlas Support?** There is nothing we dislike about Atlas, however there are things we are eager to see grow and expand. **What problems is Atlas Support solving and how is that benefiting you?** We have a multi-channel support offering and Atlas has provided great options for meeting client needs, whether through email or slack, we're able to manage all communication in one place. ### 12. Atlas - Excellent platform **Rating:** 5.0/5.0 stars **Reviewed by:** Giselle V. | Analista de suporte, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Atlas Support?** I like Atlas for being a dynamic, intuitive platform, very good to work with... I have been working with it for 4 months and it was very easy to adapt to it. **What do you dislike about Atlas Support?** I have no complaints about the platform... everything I needed was easy to find. **What problems is Atlas Support solving and how is that benefiting you?** Speed and ease in communication with my client ### 13. All-in-one customer support & conversation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jocelyn W. | Head of Customer Experience and Fulfillment at Rootine, Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about Atlas Support?** Nothing brings together customer views, information & conversations like Atlas does. We interact with our customers across multiple channels and the threading feature in Atlas provides a seamless experience for both our team and our members. The session recordings allow us to review website bugs across departments and more quickly assign, and resolve, any issues. As a platform, Atlas is intuitive, easy to use, and doesn't present the learning curve and drawbacks so many CRMs have in design. Finally, the responsiveness and support we receive from the team is among the best. **What do you dislike about Atlas Support?** Anticipating the Shopify integration and would like a 'delayed send' option in email/sms. **What problems is Atlas Support solving and how is that benefiting you?** They consolidate all customer interactions into a single view reducing our response time; also given their all-in-one approach, we no longer need separate tools for session recording, help center, etc ### 14. Best tool for Support and Friendly Developer Team **Rating:** 4.5/5.0 stars **Reviewed by:** Kaushik R. | Software Support Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about Atlas Support?** It's easy to use, helps to customize features for the support team. Their developer team is freindly and gives prompt response. Atlas Session recordings and multiple integrations with slack, Dialpad etc; are pretty helpful. **What do you dislike about Atlas Support?** So far I have no issues with it, just waiting for their mobile app. **What problems is Atlas Support solving and how is that benefiting you?** We see all their previous sessions together in one place which is helpful. ### 15. Fantastic alternative to Intercom! **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2024 **What do you like best about Atlas Support?** We switched from Intercom to Atlas, and it's been amazing for our business as Intercom pricing was not scalable. When switching to Atlas, we've had all the existing features of Intercom and more. More shortcuts for faster workflows, in-app screen recordings, and tons of new features that the Atlas team is regularly launching new features! Another important thing to note is that we've had 0 customer complaints about the chat experience. Atlas also integrates well with our toolset: Linear, Sentry, and Segment. **What do you dislike about Atlas Support?** No concerns. The team quickly resolves any bugs and is very responsive to product feedback. **What problems is Atlas Support solving and how is that benefiting you?** Customer communications and live chat support. ### 16. Good for us, good for customers **Rating:** 4.5/5.0 stars **Reviewed by:** Bahadir S. | Operation Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Atlas Support?** I like Atlas Support because it has a user-friendly web interface, good enough alarm settings, and good customer support. **What do you dislike about Atlas Support?** Atlas Support is a great product, but I have two issues with it. First, there is no mobile app, which makes it difficult to use on the go. Second, there is no Shopify integration yet, which makes it difficult to use with my existing e-commerce platform. **What problems is Atlas Support solving and how is that benefiting you?** Customer returns ### 17. Easy, Fast & Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Nick F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about Atlas Support?** It has been super easy & smooth to setup Atlas within our operations. Additionally, their integration with Slack + unifiying customer view have been some of the features we’ve enjoyed so far. **What do you dislike about Atlas Support?** We are looking forward to more features within session recording that can making bug reporting & fixing easier. **What problems is Atlas Support solving and how is that benefiting you?** As a tech startup, we were looking for tools that could bring both conversations across all platforms on both sides of any transaction together. And Atlas has been ideal for that. ### 18. Highly recommend for support and chat **Rating:** 5.0/5.0 stars **Reviewed by:** Trevor L. | CEO, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Atlas Support?** It seamlessly links into our slack channels and was incredibly easy to implement. We run all of our customer support through Atlas which is easy to track and we get customer updates in real time. Plus the session tracking is a huge benefit. **What do you dislike about Atlas Support?** They are still building out their suite of features when compared to the big players. **What problems is Atlas Support solving and how is that benefiting you?** Atlas specifically helps when users are on our website and have questions for our support or sales team. It gives us a direct link with our customers with no latency issues and their session information right where we need it. ### 19. Modern, fast customer support, developer friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Josh O. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Atlas Support?** Our engineering team likes Atlas because we can see everything our users do in the customer timeline which makes it really easy to know when they’re running into bugs. Our support team likes Atlas because it lets them see everything a user has done over time and it’s really easy to talk to them through text messages, email, and chat. **What do you dislike about Atlas Support?** No issues with it at this point. We had all of our product events instrumented in Segment previously, so the setup was really easy, but if you had to instrument those for the first time, that can take some work. **What problems is Atlas Support solving and how is that benefiting you?** Organizing support tickets, responding quickly to customers, solving bugs, understanding how customers use our product. ### 20. Absolute "MUST HAVE" tool for any customer oriented software tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan D. | Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Atlas Support?** Atlas empowers us to reveiew our customer's session recordings when they run into issues which has turned out to be a game changer. It reduced the back-and-forth trying to reproduce issues and has also lead to major shift in our customer enablement and UI/UX designs. The Atlas team is very responsive to feedback and they launch solid new features with each release. **What do you dislike about Atlas Support?** They're help center could use some additional user guides. **What problems is Atlas Support solving and how is that benefiting you?** Atlas helps you get to the root of customer issues and streamline's troubleshooting and customer communication. In our business maintaining high levels of communication and speed to resoution are key. ### 21. Best support platform in market **Rating:** 5.0/5.0 stars **Reviewed by:** Fabio M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Atlas Support?** It's easy to onboard new agents, the product is super fast, and their unique features (i.e timeline) are total game-changers. We've tried Zendesk, Intercom, and a few others before settling on Atlas, and I can confidently say Atlas is by far the best support platform in market right now. Their support & engineering teams are also incredible and have worked with us from the start to make sure implementation was smooth. **What do you dislike about Atlas Support?** Hard to think of any downsides. If I had to say something, perhaps the mobile experience could be improved. **What problems is Atlas Support solving and how is that benefiting you?** We use Atlas to power our entire support experience & operations. ### 22. INCREDIBLE PRODUCT! **Rating:** 5.0/5.0 stars **Reviewed by:** Nick J. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Atlas Support?** The session recordings that atlas has is a gamechanger. Makes it so much easier for me to provide incredible support to my customers. Plus the slack integration enables me to provide great service while on the go. 10/10 would recommend. **What do you dislike about Atlas Support?** Nothing I dislike tbh. Getting the product integrated into my next.js app required a bit of handholding, but once it was setup, I was off to the races. **What problems is Atlas Support solving and how is that benefiting you?** Atlas helps me a ton with staying on top of support tickets. As a startup, customer service is something I care about a ton, and Atlas enables me to deliver on that. ### 23. Easy to use + great Slack integration **Rating:** 5.0/5.0 stars **Reviewed by:** María Paz M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Atlas Support?** Their Slack integration allows us to receive all inquiries from website visitors in one of our company Slack channels. This gives everyone in our organization visibility and allows for efficient issue resolution. Being able to also reply within Slack is a big plus for our team, as it reduces the need for other platforms. **What do you dislike about Atlas Support?** We've experienced no issues using Atlas. **What problems is Atlas Support solving and how is that benefiting you?** We use Atlas to respond to inquiries from website users (clients, job applicants, etc.) - [View Atlas Support pricing details and edition comparison](https://www.g2.com/products/atlas-support/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+07%3A47%3A16+-0500&secure%5Bsession_id%5D=d32da945-9a52-4329-a8a3-8e41c2745161&secure%5Btoken%5D=6d3150d4861de80af292ce821097d07944f3f570437e95c009b978cc169c0b57&format=llm_user) ## Atlas Support Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Channels** - Multi-Channel Coverage **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Data** - Reliability - Data Security **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Self-Service Experience** - Knowledge Base - Searchable Articles - Community Forums - Mobile Optimization - Personalization **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Design** - Personalization - Inbound Identification - Regulatory Compliance **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability **Generative AI** - AI Text Generation - AI Text Summarization **Self-Service Platform** - Branding - Automation - Artificial Intelligence - Integrations ** Internal Use** - Customization - Conversation Archiving - Knowledge Base - Team Inbox - Customer Profiles **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Content Generation** - Creativity - Content Accuracy **Agentic AI - Customer Self-Service** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls ## Top Atlas Support Alternatives - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,688 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,499 reviews) - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews) - 4.4/5.0 (2,815 reviews)