Salesmsg Reviews & Product Details

Salesmsg is easy to navigate and continues to improve with regular updates that keep up with current technology. The platform helps streamline communication with customers, making it easier to stay connected. One of the biggest strengths is their customer support. CJ has been very responsive and consistently follows up with me, even when I’m busy managing other responsibilities. That level of attention and support makes a big difference. Review collected by and hosted on G2.com.

I am currently working through setting up automation for contacts, and there have been a few technical challenges along the way. It has taken some time to fully implement the process, especially when integrating and testing automation. However, the support team is actively assisting, which helps move things forward. Review collected by and hosted on G2.com.

I like that with Salesmsg my messages are collected for me apart from my team, keeping all my stuff organized in my own area. It's easy to use, and its scheduling feature is a breeze. The ability to leave myself a note on my messages as reminders is handy since, like most people, I tend to forget things. Salesmsg is super user-friendly, and even someone like me who's not very tech-savvy can figure out how to use it, which I find beneficial for anyone in the sales industry looking to connect with their contacts easily. Review collected by and hosted on G2.com.

One thing that could be improved is the analytics. I am able to pull my text message report, but it took me a long time to figure out how to do it. Some 'how-tos' on how to fully utilize the analytics portion of Salesmsg would be super useful for someone who really is motivated by the numbers. Review collected by and hosted on G2.com.

The most helpful aspect of Salesmsg is their team, who are always readily available to make sure you’re getting the most out of the features. The upsides include having all your contacts in one place, mass texting, and campaigns that make it easy to continually connect with people. I just started using it 4 months ago and it was so simple to learn the features as well as implement them into daily communication. This is a tool I use daily and it makes my job so much easier. Review collected by and hosted on G2.com.

The least helpful thing is not being able to contact someone who has opted out of a campaign. Some of the people I connect with just didn't want to be on an automatic text plan but still wanted info from me and I couldn't contact them. Review collected by and hosted on G2.com.

It's so easy to use and I can have it in Slack, HubSpot, and on the app. I know I'll never miss a message. I really like the HubSpot integration. It works smoothly which is not the case for all apps that integrate with HubSpot. I've been super impressed by this integration and the ease of use. Review collected by and hosted on G2.com.

The only downside isn't really their fault but has to do with SMS in general but the set up and approval process took a long time. It wasn't difficult there's just time in between each step for things to be reviewed and approved. But you've gotta do it to legally do texting this way. I do wish they were a little more upfront about how long it takes to get started/how long before you can actually SEND a message. Review collected by and hosted on G2.com.

It is easy to use; it works well with HubSpot. No challenges when doing a heavy workload. Lots of options. Easy to set up and connect to your CRM. We use it daily. Great report features. Review collected by and hosted on G2.com.

None so far, it is working great for us. Review collected by and hosted on G2.com.

I like how easy it is to contact all customers in our CRM system via one platform using Salesmsg. The alerts are distinct for received messages, which is great because it's not obnoxious while staying open all day on my laptop. Salesmsg allows for all-day contact without being intrusive, keeping it in the background while I do other work. The initial setup was also very easy and fast. Review collected by and hosted on G2.com.

It would be nice to have more channel options for different groups, like categories of Important vs not as high priority. Review collected by and hosted on G2.com.

The Salesforce integration and the ability to add Salesmsg SMS webhooks to Salesforce flows have been really helpful. It lets us keep both email and SMS together within a single Salesforce flow, which makes the process much more streamlined. Review collected by and hosted on G2.com.

We’d love to see the Salesforce integration built out further. For example, we use Salesmsg SMS webhooks in Flows, but right now I can’t use merge fields in webhook templates unless those fields are on the primary Contact object. As a result, I have to create workarounds whenever I need to pull in fields from a child object. Review collected by and hosted on G2.com.

I like how Salesmsg is very flexible and efficient with fast response times. The feature that allows me to pre-type text messages is fantastic as it saves me a ton of time. I can send a general message to all clients on my first call, which helps me get through my calls faster. I also find Salesmsg very user-friendly, making it easy to navigate and use. Review collected by and hosted on G2.com.

Sometimes it's a bit slow and I have to refresh the page Review collected by and hosted on G2.com.

Salesmsg has been a fantastic addition to our workflow. It saves a lot of time by eliminating the need to log calls and messages separately, which makes daily tasks much smoother. What I really like is how easily it integrates with major CRMs — that feature alone has streamlined our communication and tracking in a big way. The platform is simple, intuitive, and genuinely makes work hours less stressful. Highly recommended for teams that value efficiency and productivity. Review collected by and hosted on G2.com.

Occasional minor glitches when syncing with CRM, but nothing major. Review collected by and hosted on G2.com.

I like that Salesmsg works well for text messaging and phone calls from the phone. It integrates well with HubSpot and make.com, and there are constant, continuous improvements and development from the development team. The software is a single tool with more robust features, better pricing, and impressive development improvements. It makes things very easy for us, and the initial setup was very easy. All these aspects save me time and reduce the number of tasks I need to do. Review collected by and hosted on G2.com.

On occasion, it causes Bluetooth connection problems from my phone. But other than that, everything's great. Review collected by and hosted on G2.com.