Best CRM Software - Page 8
Customer relationship management (CRM) software is a digital tool designed for businesses to efficiently organize, monitor, and maintain data about their existing and prospective customers. The software centralizes data from various lead generation, traffic, campaign, and acquisition sources and creates records and profiles. The software has a repository of a complete customer database, which stakeholders use to manage long-term customer contracts and relationships.
CRM software enhances customer experience by streamlining customer support, email marketing, sales outreach, and sales cycles.
CRM software can be integrated with call center infrastructure platforms, digital marketing services, ERP systems, e-commerce platforms, marketing automation software, and CPQ software to reduce the risk of data silos and give real-time updates on the customer journey. Customer journey and funnel are categorized into different sub-processes in the CRM software where sales and marketing can access the data, build communication, and drive them forward to final deals.
There are many different types of CRM software provide a collection of integrated customer-related functions or all-in-one functionality, such as marketing automation, help desk, e-commerce tools, ERP, project or website management, to replace the need for additional solutions and better serve small and mid-market businesses. Standalone CRM solutions, however, focus primarily on sales-related functions such as contact, account, and pipeline management and do not offer extensive marketing help.
The software also has help desk escalation, email automation, sales dispositions, automation workflows, and lead scoring and calling histories to help sales teams navigate to the current lead progress and establish contextual communication.
To qualify for inclusion in the CRM category, a product must:
Best CRM Software At A Glance
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- Overview
- User Satisfaction
- Seller Details
Spotler CRM is a user-friendly Customer Relationship Management (CRM) system designed to enhance B2B sales and marketing efforts. It centralises customer and prospect data, providing a comprehensive 3
- Information Technology and Services
- Financial Services
- 88% Small-Business
- 9% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Email-based CRM for small teams to manage a large number of customer interactions.
- 86% Small-Business
- 14% Mid-Market
427 Twitter followers
- Overview
- User Satisfaction
- Seller Details
NetX360 provides the technology to efficiently manage your business from CRM and client onboarding to operations and reporting.
- Financial Services
- Information Technology and Services
- 41% Enterprise
- 29% Mid-Market
7,138 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Hitting your revenue target while delivering a great customer experience is hard. Zendesk Sell makes it easy. Zendesk Sell is a modern sales CRM to help you accelerate revenue that’s quick to set up
- CEO
- Account Manager
- Marketing and Advertising
- Computer Software
- 63% Small-Business
- 30% Mid-Market
105,054 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Oracle's Complete CRM solutions offer the broadest and deepest capabilities that help organizations drive sales, marketing, loyalty, and service effectiveness.
- Information Technology and Services
- Computer Software
- 56% Enterprise
- 47% Mid-Market
824,405 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
With Friday's easy-to-use interface, you can organize all your contacts, deals, and tasks in one place. Seamlessly integrate with Gmail to sync email and calendar. Capture emails, calls, meetings, and
- Non-Profit Organization Management
- Construction
- 95% Small-Business
- 5% Mid-Market
- Overview
- User Satisfaction
- Seller Details
Mothernode CRM is an all-in-one CRM that combines rich features and efficiency often found in more expensive CRM software. Increase productivity and revenue with timesaving features that focus on cust
- Architecture & Planning
- Construction
- 50% Small-Business
- 48% Mid-Market
273 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Along with general CRM features like contact management, sales pipeline management, quotes and product management CompanyHub is very powerful with following aspects of CRMs. Customizable for differen
- Marketing and Advertising
- Information Technology and Services
- 89% Small-Business
- 9% Enterprise
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
crmConnect is a web-based customer relationship management platform. The flexible suite of applications includes tools to manage sales automation, field service, customer support, social CRM, call cen
- Information Technology and Services
- 43% Mid-Market
- 33% Small-Business
- Overview
- User Satisfaction
- Seller Details
You won’t win if your teams aren’t using your tools. VipeCloud’s Customer Acquisition Solution is actually used and enjoyed by teams growing their businesses. ► We auto-capture data where possible, m
- Marketing and Advertising
- Staffing and Recruiting
- 97% Small-Business
- 3% Mid-Market
230 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Hassle-free lead management software built for salespeople. With noCRM you can focus on closing deals without endless data entry Unlike traditional CRM softwares, noCRM.io puts leads at the center of
- Marketing and Advertising
- Computer Software
- 92% Small-Business
- 7% Mid-Market
5,087 Twitter followers
- Overview
- User Satisfaction
- Seller Details
20NINE is the super app for small businesses. 20NINE includes modules for clients, sales, prospecting, communication, document management, e-signing, recruitment, CV/consultant management! 20NINE als
- Information Technology and Services
- 67% Small-Business
- 22% Mid-Market
960 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OfficeClip Contact Manager is a software that provides 360 degree view of the contact lifecycle. It provides teh following advantages: 1. Ability to capture leads from various sources (e.g. website
- 83% Small-Business
- 17% Mid-Market
584 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Zixflow redefines how we manage & engage contacts. It's agile, customizable, and AI-driven. A unified workspace to shape your CRM, automate workflows, and drive engagement through Email, SMS &
- Computer Software
- Information Technology and Services
- 79% Small-Business
- 17% Mid-Market
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
OneHash CRM is an all in business automation tool suitable for all business size, and offers a host of features that can help you increase your business revenue. From lead source mapping to lead nurtu
- Financial Services
- Marketing and Advertising
- 73% Small-Business
- 25% Mid-Market
456 Twitter followers
