Best Communication Platform as a Service (cPaaS) Platforms with Email Capabilities

Below are the top-rated Communication Platform as a Service (cPaaS) Platforms with Email capabilities, as verified by G2’s Research team. Real users have identified Email as an important function of Communication Platform as a Service (cPaaS) Platforms. Compare different products that offer this feature so you can decide which is best for your business needs.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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3 Listings in Communication Platform as a Service (CPaaS) Available
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build bes

    Users
    • CTO
    • CEO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Vonage Communications APIs Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Integration
    8
    Ease of Use
    7
    API Quality
    6
    Customer Satisfaction
    4
    Easy Integrations
    4
    Cons
    Expensive
    4
    Learning Curve
    3
    Limited Features
    3
    Pricing Issues
    3
    Complex UI
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Vonage Communications APIs features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 8.7
    8.7
    Ease Of Integration
    Average: 8.5
    8.4
    Professional Support
    Average: 8.4
    9.0
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Vonage
    Year Founded
    2001
    HQ Location
    Holmdel, NJ
    Twitter
    @Vonage
    11,238 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,822 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Vonage Communications APIs enable you to transform your customer experiences with programmable video, voice, messaging, and more. With Vonage APIs, growing startups and agile enterprises can build bes

Users
  • CTO
  • CEO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Vonage Communications APIs Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Integration
8
Ease of Use
7
API Quality
6
Customer Satisfaction
4
Easy Integrations
4
Cons
Expensive
4
Learning Curve
3
Limited Features
3
Pricing Issues
3
Complex UI
2
Vonage Communications APIs features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.7
8.7
Ease Of Integration
Average: 8.5
8.4
Professional Support
Average: 8.4
9.0
Communication Varieties
Average: 8.3
Seller Details
Seller
Vonage
Year Founded
2001
HQ Location
Holmdel, NJ
Twitter
@Vonage
11,238 Twitter followers
LinkedIn® Page
www.linkedin.com
2,822 employees on LinkedIn®
(479)4.2 out of 5
View top Consulting Services for Twilio
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a

    Users
    • Senior Software Engineer
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 48% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Twilio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Integrations
    16
    Ease of Use
    14
    Integrations
    14
    Easy Communication
    11
    API Integration
    10
    Cons
    Poor Customer Support
    14
    Expensive
    12
    Limited Features
    9
    Difficult Configuration
    7
    Messaging Issues
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Twilio features and usability ratings that predict user satisfaction
    8.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.2
    Ease Of Integration
    Average: 8.5
    7.3
    Professional Support
    Average: 8.4
    8.4
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Twilio
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @twilio
    82,102 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,348 employees on LinkedIn®
    Ownership
    NYSE: TWLO
Product Description
How are these determined?Information
This description is provided by the seller.

Twilio powers the future of business communications, enabling phones, VoIP, and messaging to be embedded into web, desktop, and mobile software. We take care of the messy telecom hardware and expose a

Users
  • Senior Software Engineer
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 48% Small-Business
  • 32% Mid-Market
Twilio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Integrations
16
Ease of Use
14
Integrations
14
Easy Communication
11
API Integration
10
Cons
Poor Customer Support
14
Expensive
12
Limited Features
9
Difficult Configuration
7
Messaging Issues
6
Twilio features and usability ratings that predict user satisfaction
8.2
Has the product been a good partner in doing business?
Average: 8.7
8.2
Ease Of Integration
Average: 8.5
7.3
Professional Support
Average: 8.4
8.4
Communication Varieties
Average: 8.3
Seller Details
Seller
Twilio
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@twilio
82,102 Twitter followers
LinkedIn® Page
www.linkedin.com
6,348 employees on LinkedIn®
Ownership
NYSE: TWLO

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(54)4.3 out of 5
11th Easiest To Use in Communication Platform as a Service (CPaaS) software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solu

    Users
    No information available
    Industries
    • Financial Services
    • Information Technology and Services
    Market Segment
    • 44% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Infobip Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Quality
    1
    Documentation
    1
    Ease of Use
    1
    Features
    1
    User Interface
    1
    Cons
    Chat Management
    1
    Delay Issues
    1
    Poor Customer Support
    1
    Poor Response
    1
    Slow Service
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Infobip features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 8.7
    9.3
    Ease Of Integration
    Average: 8.5
    8.5
    Professional Support
    Average: 8.4
    9.3
    Communication Varieties
    Average: 8.3
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Infobip
    Year Founded
    2006
    HQ Location
    London, England
    Twitter
    @Infobip
    34,391 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,357 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale. Our communications platform is powering a broad range of solu

Users
No information available
Industries
  • Financial Services
  • Information Technology and Services
Market Segment
  • 44% Mid-Market
  • 35% Small-Business
Infobip Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Quality
1
Documentation
1
Ease of Use
1
Features
1
User Interface
1
Cons
Chat Management
1
Delay Issues
1
Poor Customer Support
1
Poor Response
1
Slow Service
1
Infobip features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 8.7
9.3
Ease Of Integration
Average: 8.5
8.5
Professional Support
Average: 8.4
9.3
Communication Varieties
Average: 8.3
Seller Details
Seller
Infobip
Year Founded
2006
HQ Location
London, England
Twitter
@Infobip
34,391 Twitter followers
LinkedIn® Page
www.linkedin.com
3,357 employees on LinkedIn®