User Sentiment
How are these determined?
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
- Bitrix24 is a platform for small businesses to use as a communications and collaboration tool, offering features like task management, project management, and customer database customization.
- Reviewers like the robust interface, efficient task management, and the wealth of features that help teams stay organized and meet deadlines, with many appreciating the continuous delivery of valuable new features.
- Users reported issues with the lack of full features for Basic users, the complexity for new users to fully grasp everything, the less than useful phone/messaging queue for tracking contacts, poor support, lack of transparency in pricing, and slow CRM.
