Best Email Software

Marina Schlosser
MS
Researched and written by Marina Schlosser

Email software facilitates the transmission of electronic mail from one user to another. Email provides businesses a fast, accessible way to communicate important information and conduct business with clients, prospective buyers, and coworkers.

Email software includes a web-based or desktop email client that manages and formats emails by communicating with an email server. This software facilitates various business tasks, including disseminating promotional information, distributing company newsletters, and sharing onboarding information.

Email enables the secure transmission of documents, contact information, and other large-scale attachments internally and externally. It remains one of the most efficient means of internal and external communication and is used by all personnel within a business regardless of their team. Usually, the company email system is managed by IT specialists who help block spam and unwanted senders, ensure secure gateways for internal communication, and monitor for any security issues that may arise.

Email software integrates with products such as email management software and email verification software, which add functionality to the basic features of email. email marketing software enables marketing teams to leverage email for promoting campaigns. Tools like secure email gateway software, email anti-spam software, and intelligent email protection software are integrated with email platforms to enhance security.

To qualify for inclusion in the Email category, a product must:

Have an inbox where messages can be received, searched, sorted, and managed
Allow the transmission of both text and attachments
Allow a user to archive messages
Have an address book or contact list feature
Alert users about a message’s delivery status
Integrate with calendar, instant messaging, reminder, or note-taking software

Best Email Software At A Glance

Best for Small Businesses:
Best for Mid-Market:
Best for Enterprise:
Highest User Satisfaction:
Best Free Software:
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Best for Enterprise:
Highest User Satisfaction:
Best Free Software:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
120 Listings in Email Available
(42,782)4.6 out of 5
2nd Easiest To Use in Email software
View top Consulting Services for Google Workspace
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Entry Level Price:$6.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

    Users
    • Student
    • Teacher
    Industries
    • Education Management
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 34% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Google Workspace is a suite of productivity tools, including Gmail, Drive, Docs, and Meet, designed for collaboration and keeping everything in one place.
    • Reviewers appreciate the seamless integration of various apps, the ease of use, the ability to share and edit files in real-time, and the platform's suitability for remote work.
    • Reviewers mentioned issues with storage limits on lower plans, occasional syncing problems, complexity in configuring some functions, and challenges with the platform's integration with other tools.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Workspace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    993
    Integrations
    486
    Team Collaboration
    473
    Features
    470
    Helpful
    455
    Cons
    Missing Features
    365
    Limited Features
    331
    Lack of Features
    148
    Learning Curve
    143
    Expensive
    142
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Workspace features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.5
    9.2
    Ease of Use
    Average: 8.4
    8.6
    Quality of Support
    Average: 8.3
    9.0
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,553,933 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    301,875 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and

Users
  • Student
  • Teacher
Industries
  • Education Management
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 34% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Google Workspace is a suite of productivity tools, including Gmail, Drive, Docs, and Meet, designed for collaboration and keeping everything in one place.
  • Reviewers appreciate the seamless integration of various apps, the ease of use, the ability to share and edit files in real-time, and the platform's suitability for remote work.
  • Reviewers mentioned issues with storage limits on lower plans, occasional syncing problems, complexity in configuring some functions, and challenges with the platform's integration with other tools.
Google Workspace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
993
Integrations
486
Team Collaboration
473
Features
470
Helpful
455
Cons
Missing Features
365
Limited Features
331
Lack of Features
148
Learning Curve
143
Expensive
142
Google Workspace features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.5
9.2
Ease of Use
Average: 8.4
8.6
Quality of Support
Average: 8.3
9.0
Ease of Admin
Average: 8.4
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,553,933 Twitter followers
LinkedIn® Page
www.linkedin.com
301,875 employees on LinkedIn®
(2,956)4.5 out of 5
3rd Easiest To Use in Email software
View top Consulting Services for Microsoft Outlook
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles.

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Enterprise
    • 37% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Microsoft Outlook is a tool used for sending and receiving emails, scheduling meetings, and managing tasks and contacts.
    • Users like the seamless integration with other Microsoft Office applications, the ability to organize emails and tasks, and the robust calendar features that enhance productivity.
    • Reviewers experienced occasional glitches and slow loading times, difficulties with large attachments, and found the interface to be complex and overwhelming at times.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Outlook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    350
    Integrations
    170
    Features
    142
    Calendar Integration
    136
    Scheduling
    122
    Cons
    Missing Features
    72
    Slow Performance
    69
    Email Management
    67
    Slow Loading
    63
    User Difficulty
    45
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Outlook features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.5
    8.9
    Ease of Use
    Average: 8.4
    8.6
    Quality of Support
    Average: 8.3
    8.6
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,039,026 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    238,990 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Work efficiently with email, calendar, contacts, tasks, and more—together in one place. Office integration lets you share attachments right from OneDrive, access contacts, and view LinkedIn profiles.

Users
  • Software Engineer
  • Project Manager
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Enterprise
  • 37% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Microsoft Outlook is a tool used for sending and receiving emails, scheduling meetings, and managing tasks and contacts.
  • Users like the seamless integration with other Microsoft Office applications, the ability to organize emails and tasks, and the robust calendar features that enhance productivity.
  • Reviewers experienced occasional glitches and slow loading times, difficulties with large attachments, and found the interface to be complex and overwhelming at times.
Microsoft Outlook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
350
Integrations
170
Features
142
Calendar Integration
136
Scheduling
122
Cons
Missing Features
72
Slow Performance
69
Email Management
67
Slow Loading
63
User Difficulty
45
Microsoft Outlook features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.5
8.9
Ease of Use
Average: 8.4
8.6
Quality of Support
Average: 8.3
8.6
Ease of Admin
Average: 8.4
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,039,026 Twitter followers
LinkedIn® Page
www.linkedin.com
238,990 employees on LinkedIn®
Ownership
MSFT

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(806)4.7 out of 5
6th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$30.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Superhuman is the most productive email app ever made. Fly through your inbox, be more responsive to what matters most, and collaborate faster than ever before. Superhuman helps teams save four hours

    Users
    • CEO
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 80% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Superhuman is an email management tool that uses AI to help users quickly and efficiently manage their inboxes.
    • Users frequently mention the speed and efficiency of Superhuman, praising its AI-powered features, keyboard shortcuts, and ability to manage multiple inboxes, which significantly improve their productivity and email management.
    • Users experienced a steep learning curve with Superhuman's keyboard shortcuts and interface, and some found the cost of the service to be high, while others wished for more customization options and better integration with other platforms.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Superhuman Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    505
    Keyboard Shortcuts
    323
    Inbox Management
    305
    Time-saving
    303
    Speed
    293
    Cons
    Expensive
    146
    Missing Features
    131
    Email Management
    89
    Steep Learning Curve
    83
    Learning Curve
    78
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Superhuman features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.5
    9.2
    Ease of Use
    Average: 8.4
    9.6
    Quality of Support
    Average: 8.3
    9.4
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2015
    HQ Location
    San Francisco, California, United States
    Twitter
    @Superhuman
    50,981 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    173 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Superhuman is the most productive email app ever made. Fly through your inbox, be more responsive to what matters most, and collaborate faster than ever before. Superhuman helps teams save four hours

Users
  • CEO
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 80% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Superhuman is an email management tool that uses AI to help users quickly and efficiently manage their inboxes.
  • Users frequently mention the speed and efficiency of Superhuman, praising its AI-powered features, keyboard shortcuts, and ability to manage multiple inboxes, which significantly improve their productivity and email management.
  • Users experienced a steep learning curve with Superhuman's keyboard shortcuts and interface, and some found the cost of the service to be high, while others wished for more customization options and better integration with other platforms.
Superhuman Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
505
Keyboard Shortcuts
323
Inbox Management
305
Time-saving
303
Speed
293
Cons
Expensive
146
Missing Features
131
Email Management
89
Steep Learning Curve
83
Learning Curve
78
Superhuman features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.5
9.2
Ease of Use
Average: 8.4
9.6
Quality of Support
Average: 8.3
9.4
Ease of Admin
Average: 8.4
Seller Details
Company Website
Year Founded
2015
HQ Location
San Francisco, California, United States
Twitter
@Superhuman
50,981 Twitter followers
LinkedIn® Page
www.linkedin.com
173 employees on LinkedIn®
By Zoho
(698)4.4 out of 5
4th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$1.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What does Zoho Mail offer? With 16 million happy users and more than a decade of experience, Zoho Mail is packed with useful features. It nails down the basics and also caters to demanding businesses

    Users
    • Founder
    • CEO
    Industries
    • Information Technology and Services
    • Marketing and Advertising
    Market Segment
    • 69% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Zoho Mail is an email solution that provides a platform for sending and receiving emails, integrating domains, and creating domain-based email addresses.
    • Users frequently mention the ease of use, seamless integration with domains, the ability to create domain-based email addresses for free, and the responsive customer support as key benefits of Zoho Mail.
    • Users reported dissatisfaction with the limited storage space provided in the free plan, occasional delays in syncing between devices, lack of advanced customization options for email signatures, and issues with email migration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zoho Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    50
    Email Management
    44
    Integrations
    27
    Customer Support
    23
    User Interface
    23
    Cons
    Email Issues
    13
    Learning Curve
    10
    Missing Features
    10
    Learning Difficulty
    9
    Limited Storage
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zoho Mail features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.5
    9.0
    Ease of Use
    Average: 8.4
    8.3
    Quality of Support
    Average: 8.3
    8.8
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zoho
    Year Founded
    1996
    HQ Location
    Austin, TX
    Twitter
    @Zoho
    103,039 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    24,715 employees on LinkedIn®
    Phone
    +1 (888) 900-9646
Product Description
How are these determined?Information
This description is provided by the seller.

What does Zoho Mail offer? With 16 million happy users and more than a decade of experience, Zoho Mail is packed with useful features. It nails down the basics and also caters to demanding businesses

Users
  • Founder
  • CEO
Industries
  • Information Technology and Services
  • Marketing and Advertising
Market Segment
  • 69% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Zoho Mail is an email solution that provides a platform for sending and receiving emails, integrating domains, and creating domain-based email addresses.
  • Users frequently mention the ease of use, seamless integration with domains, the ability to create domain-based email addresses for free, and the responsive customer support as key benefits of Zoho Mail.
  • Users reported dissatisfaction with the limited storage space provided in the free plan, occasional delays in syncing between devices, lack of advanced customization options for email signatures, and issues with email migration.
Zoho Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
50
Email Management
44
Integrations
27
Customer Support
23
User Interface
23
Cons
Email Issues
13
Learning Curve
10
Missing Features
10
Learning Difficulty
9
Limited Storage
9
Zoho Mail features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.5
9.0
Ease of Use
Average: 8.4
8.3
Quality of Support
Average: 8.3
8.8
Ease of Admin
Average: 8.4
Seller Details
Seller
Zoho
Year Founded
1996
HQ Location
Austin, TX
Twitter
@Zoho
103,039 Twitter followers
LinkedIn® Page
www.linkedin.com
24,715 employees on LinkedIn®
Phone
+1 (888) 900-9646
(149)3.9 out of 5
13th Easiest To Use in Email software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mail makes it easy to manage all your email from a single, ad-free inbox. It features powerful search capabilities. Supports Gmail, MS Exchange, and others.

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Apple Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    17
    Easy Access
    11
    Integrations
    5
    Clean Interface
    3
    User Interface
    3
    Cons
    Email Management
    7
    Syncing Issues
    5
    Folder Management
    4
    Missing Features
    3
    Access Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Apple Mail features and usability ratings that predict user satisfaction
    7.7
    Has the product been a good partner in doing business?
    Average: 8.5
    8.4
    Ease of Use
    Average: 8.4
    8.0
    Quality of Support
    Average: 8.3
    7.8
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Apple
    Year Founded
    1976
    HQ Location
    Cupertino, CA
    Twitter
    @Apple
    9,801,591 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    169,401 employees on LinkedIn®
    Ownership
    NASDAQ:AAPL
Product Description
How are these determined?Information
This description is provided by the seller.

Mail makes it easy to manage all your email from a single, ad-free inbox. It features powerful search capabilities. Supports Gmail, MS Exchange, and others.

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 34% Mid-Market
Apple Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
17
Easy Access
11
Integrations
5
Clean Interface
3
User Interface
3
Cons
Email Management
7
Syncing Issues
5
Folder Management
4
Missing Features
3
Access Limitations
1
Apple Mail features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.5
8.4
Ease of Use
Average: 8.4
8.0
Quality of Support
Average: 8.3
7.8
Ease of Admin
Average: 8.4
Seller Details
Seller
Apple
Year Founded
1976
HQ Location
Cupertino, CA
Twitter
@Apple
9,801,591 Twitter followers
LinkedIn® Page
www.linkedin.com
169,401 employees on LinkedIn®
Ownership
NASDAQ:AAPL
(556)4.6 out of 5
7th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$2.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers.

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Titan Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    117
    Ease of Use
    116
    Email Tracking
    41
    Intuitive
    41
    Simple
    37
    Cons
    Email Management
    29
    Missing Features
    22
    Improvement Needed
    20
    Poor Customer Support
    18
    Mobile App Limitations
    16
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Titan features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.5
    9.3
    Ease of Use
    Average: 8.4
    9.4
    Quality of Support
    Average: 8.3
    9.3
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Titan
    Year Founded
    2018
    HQ Location
    Mumbai, IN
    Twitter
    @TitanEmail
    624 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    713 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Titan is the first customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers.

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
Titan Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
117
Ease of Use
116
Email Tracking
41
Intuitive
41
Simple
37
Cons
Email Management
29
Missing Features
22
Improvement Needed
20
Poor Customer Support
18
Mobile App Limitations
16
Titan features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.5
9.3
Ease of Use
Average: 8.4
9.4
Quality of Support
Average: 8.3
9.3
Ease of Admin
Average: 8.4
Seller Details
Seller
Titan
Year Founded
2018
HQ Location
Mumbai, IN
Twitter
@TitanEmail
624 Twitter followers
LinkedIn® Page
www.linkedin.com
713 employees on LinkedIn®
(12)4.7 out of 5
8th Easiest To Use in Email software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spark for Teams is a collaborative email platform builds on the foundation of the Spark email app, which is widely recognized for its smart features that help users manage their email more efficiently

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spark for Teams Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Email Management
    9
    Collaboration
    8
    Ease of Use
    8
    Communication
    7
    Conversations
    7
    Cons
    Bug Issues
    2
    Infrequent Updates
    2
    Software Bugs
    2
    Sync Issues
    2
    Editing Limitations
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spark for Teams features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.5
    9.3
    Ease of Use
    Average: 8.4
    10.0
    Quality of Support
    Average: 8.3
    9.8
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Readdle
    Year Founded
    2007
    HQ Location
    Odessa, Ukraine
    Twitter
    @Readdle
    26,471 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    279 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spark for Teams is a collaborative email platform builds on the foundation of the Spark email app, which is widely recognized for its smart features that help users manage their email more efficiently

Users
No information available
Industries
No information available
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
Spark for Teams Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Email Management
9
Collaboration
8
Ease of Use
8
Communication
7
Conversations
7
Cons
Bug Issues
2
Infrequent Updates
2
Software Bugs
2
Sync Issues
2
Editing Limitations
1
Spark for Teams features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.5
9.3
Ease of Use
Average: 8.4
10.0
Quality of Support
Average: 8.3
9.8
Ease of Admin
Average: 8.4
Seller Details
Seller
Readdle
Year Founded
2007
HQ Location
Odessa, Ukraine
Twitter
@Readdle
26,471 Twitter followers
LinkedIn® Page
www.linkedin.com
279 employees on LinkedIn®
(128)4.4 out of 5
12th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$5 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ProtonMail is the world's largest encrypted email company, serving millions of users worldwide. We protect your communications against modern day cyber attacks.

    Users
    No information available
    Industries
    • Internet
    • Information Technology and Services
    Market Segment
    • 57% Small-Business
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Protonmail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Encryption
    9
    Security
    9
    Ease of Use
    4
    Protection
    4
    Calendar Integration
    3
    Cons
    Limited Storage
    6
    Limited Options
    5
    Missing Features
    4
    Expensive
    3
    Email Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Protonmail features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.5
    8.8
    Ease of Use
    Average: 8.4
    8.1
    Quality of Support
    Average: 8.3
    9.2
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Geneva, Geneva
    Twitter
    @ProtonMail
    54,471 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    639 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ProtonMail is the world's largest encrypted email company, serving millions of users worldwide. We protect your communications against modern day cyber attacks.

Users
No information available
Industries
  • Internet
  • Information Technology and Services
Market Segment
  • 57% Small-Business
  • 30% Mid-Market
Protonmail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Encryption
9
Security
9
Ease of Use
4
Protection
4
Calendar Integration
3
Cons
Limited Storage
6
Limited Options
5
Missing Features
4
Expensive
3
Email Management
2
Protonmail features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.5
8.8
Ease of Use
Average: 8.4
8.1
Quality of Support
Average: 8.3
9.2
Ease of Admin
Average: 8.4
Seller Details
Year Founded
2014
HQ Location
Geneva, Geneva
Twitter
@ProtonMail
54,471 Twitter followers
LinkedIn® Page
www.linkedin.com
639 employees on LinkedIn®
By Neo
(73)4.6 out of 5
5th Easiest To Use in Email software
Save to My Lists
Entry Level Price:$1.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 30,000 small businesses trust Neo. Neo is an all-in-one business email platform

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Retail
    Market Segment
    • 92% Small-Business
    • 8% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Neo is an email service that provides a user-friendly interface, email tracking, and business email management.
    • Reviewers appreciate the affordable pricing, easy setup, clean design, and the ability to manage multiple business emails from one account, as well as the responsive customer support.
    • Reviewers noted limitations in storage, limited features, poor calendar integration, and an unexpected price increase after the first few weeks.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Neo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    39
    Customer Support
    19
    User Interface
    18
    Simple
    15
    Pricing
    14
    Cons
    Missing Features
    10
    Limited Features
    8
    Pricing Issues
    8
    Expensive
    5
    Subscription Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Neo features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.5
    9.5
    Ease of Use
    Average: 8.4
    9.0
    Quality of Support
    Average: 8.3
    9.5
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Neo
    Company Website
    HQ Location
    Boston, US
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 30,000 small businesses trust Neo. Neo is an all-in-one business email platform

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Retail
Market Segment
  • 92% Small-Business
  • 8% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Neo is an email service that provides a user-friendly interface, email tracking, and business email management.
  • Reviewers appreciate the affordable pricing, easy setup, clean design, and the ability to manage multiple business emails from one account, as well as the responsive customer support.
  • Reviewers noted limitations in storage, limited features, poor calendar integration, and an unexpected price increase after the first few weeks.
Neo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
39
Customer Support
19
User Interface
18
Simple
15
Pricing
14
Cons
Missing Features
10
Limited Features
8
Pricing Issues
8
Expensive
5
Subscription Issues
5
Neo features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.5
9.5
Ease of Use
Average: 8.4
9.0
Quality of Support
Average: 8.3
9.5
Ease of Admin
Average: 8.4
Seller Details
Seller
Neo
Company Website
HQ Location
Boston, US
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    When you sign up for Professional Email, every time you send @your business.com emails, you're getting your business name and website out there.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GoDaddy Email & Office Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Easy Access
    2
    Customer Support
    1
    Easy Setup
    1
    Efficiency
    1
    Cons
    Email Management
    1
    Improvement Needed
    1
    Limited Functionality
    1
    Mobile App Limitations
    1
    Performance Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GoDaddy Email & Office features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.5
    8.1
    Ease of Use
    Average: 8.4
    7.9
    Quality of Support
    Average: 8.3
    8.7
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    GoDaddy
    Year Founded
    1997
    HQ Location
    Scottsdale, AZ
    Twitter
    @GoDaddy
    282,754 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    8,241 employees on LinkedIn®
    Ownership
    NYSE:GDDY
Product Description
How are these determined?Information
This description is provided by the seller.

When you sign up for Professional Email, every time you send @your business.com emails, you're getting your business name and website out there.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 16% Mid-Market
GoDaddy Email & Office Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Easy Access
2
Customer Support
1
Easy Setup
1
Efficiency
1
Cons
Email Management
1
Improvement Needed
1
Limited Functionality
1
Mobile App Limitations
1
Performance Issues
1
GoDaddy Email & Office features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.5
8.1
Ease of Use
Average: 8.4
7.9
Quality of Support
Average: 8.3
8.7
Ease of Admin
Average: 8.4
Seller Details
Seller
GoDaddy
Year Founded
1997
HQ Location
Scottsdale, AZ
Twitter
@GoDaddy
282,754 Twitter followers
LinkedIn® Page
www.linkedin.com
8,241 employees on LinkedIn®
Ownership
NYSE:GDDY
(236)4.9 out of 5
1st Easiest To Use in Email software
Save to My Lists
Entry Level Price:Starting at $2.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    HostArmada is a privately owned and independently funded web hosting provider that started in November 2019 with a team dedicated to providing fast, secure, and reliable web hosting services. HostAr

    Users
    • Owner
    • CEO
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 98% Small-Business
    • 2% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • HostArmada is a web hosting service that provides domain, website, and email hosting solutions.
    • Reviewers like the exceptional customer service, speed, reliability, and ease of use of HostArmada, praising its top-notch features, quick response time, and the convenience of its live chat support.
    • Reviewers experienced issues with the lack of offerings for hosting docker containers, the complexity of the dashboard, and the sudden price increase after initial promotions.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • HostArmada Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    156
    Helpful
    108
    Reliability
    71
    Quick Response
    70
    Ease of Use
    68
    Cons
    Expensive
    14
    Poor Customer Support
    10
    Pricing Issues
    10
    Confusing
    8
    High Cost
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • HostArmada features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 8.5
    9.7
    Ease of Use
    Average: 8.4
    10.0
    Quality of Support
    Average: 8.3
    9.7
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2019
    HQ Location
    Delaware, Wilmington
    Twitter
    @HostArmada
    151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

HostArmada is a privately owned and independently funded web hosting provider that started in November 2019 with a team dedicated to providing fast, secure, and reliable web hosting services. HostAr

Users
  • Owner
  • CEO
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 98% Small-Business
  • 2% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • HostArmada is a web hosting service that provides domain, website, and email hosting solutions.
  • Reviewers like the exceptional customer service, speed, reliability, and ease of use of HostArmada, praising its top-notch features, quick response time, and the convenience of its live chat support.
  • Reviewers experienced issues with the lack of offerings for hosting docker containers, the complexity of the dashboard, and the sudden price increase after initial promotions.
HostArmada Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
156
Helpful
108
Reliability
71
Quick Response
70
Ease of Use
68
Cons
Expensive
14
Poor Customer Support
10
Pricing Issues
10
Confusing
8
High Cost
8
HostArmada features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 8.5
9.7
Ease of Use
Average: 8.4
10.0
Quality of Support
Average: 8.3
9.7
Ease of Admin
Average: 8.4
Seller Details
Year Founded
2019
HQ Location
Delaware, Wilmington
Twitter
@HostArmada
151 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(173)4.7 out of 5
Optimized for quick response
11th Easiest To Use in Email software
Save to My Lists
Entry Level Price:Starting at $25.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The MDaemon Email Server was one of the first Microsoft Exchange alternatives offered to businesses around the world. It has been developed with the ongoing input from IT professionals seeking an easy

    Users
    • IT Manager
    • President
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 47% Mid-Market
    • 44% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MDaemon Email Server Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Setup
    6
    Security
    6
    Ease of Use
    5
    Customer Support
    3
    User Interface
    3
    Cons
    Learning Curve
    3
    Email Management
    2
    Improvement Needed
    2
    Mobile App Limitations
    2
    Poor Interface Design
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MDaemon Email Server features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.5
    9.0
    Ease of Use
    Average: 8.4
    8.8
    Quality of Support
    Average: 8.3
    9.0
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1996
    HQ Location
    Grapevine, TX
    Twitter
    @MDaemon_Email
    654 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    33 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The MDaemon Email Server was one of the first Microsoft Exchange alternatives offered to businesses around the world. It has been developed with the ongoing input from IT professionals seeking an easy

Users
  • IT Manager
  • President
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 47% Mid-Market
  • 44% Small-Business
MDaemon Email Server Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Setup
6
Security
6
Ease of Use
5
Customer Support
3
User Interface
3
Cons
Learning Curve
3
Email Management
2
Improvement Needed
2
Mobile App Limitations
2
Poor Interface Design
2
MDaemon Email Server features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.5
9.0
Ease of Use
Average: 8.4
8.8
Quality of Support
Average: 8.3
9.0
Ease of Admin
Average: 8.4
Seller Details
Company Website
Year Founded
1996
HQ Location
Grapevine, TX
Twitter
@MDaemon_Email
654 Twitter followers
LinkedIn® Page
www.linkedin.com
33 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 8% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Namecheap email Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Speed
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Namecheap email features and usability ratings that predict user satisfaction
    6.1
    Has the product been a good partner in doing business?
    Average: 8.5
    9.2
    Ease of Use
    Average: 8.4
    8.3
    Quality of Support
    Average: 8.3
    7.2
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    namecheap
    Year Founded
    2001
    HQ Location
    Phoenix , Arizona
    Twitter
    @Namecheap
    126,631 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,545 employees on LinkedIn®
Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 8% Enterprise
Namecheap email Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Speed
1
Cons
This product has not yet received any negative sentiments.
Namecheap email features and usability ratings that predict user satisfaction
6.1
Has the product been a good partner in doing business?
Average: 8.5
9.2
Ease of Use
Average: 8.4
8.3
Quality of Support
Average: 8.3
7.2
Ease of Admin
Average: 8.4
Seller Details
Seller
namecheap
Year Founded
2001
HQ Location
Phoenix , Arizona
Twitter
@Namecheap
126,631 Twitter followers
LinkedIn® Page
www.linkedin.com
1,545 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Canary learns how you email. It can write your emails, surface what needs attention, silence spam, and much more. Say hello to your Inbox Copilot.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Consulting
    Market Segment
    • 85% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Canary Mail Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    25
    AI Integration
    15
    Email Integration
    11
    Features
    11
    AI Features
    10
    Cons
    Email Issues
    8
    Email Management
    5
    Improvement Needed
    5
    Outdated Interface
    4
    Attachment Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Canary Mail features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.5
    9.2
    Ease of Use
    Average: 8.4
    9.2
    Quality of Support
    Average: 8.3
    9.3
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    San Francisco, US
    Twitter
    @CanaryMailApp
    7,506 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Canary learns how you email. It can write your emails, surface what needs attention, silence spam, and much more. Say hello to your Inbox Copilot.

Users
No information available
Industries
  • Marketing and Advertising
  • Consulting
Market Segment
  • 85% Small-Business
  • 10% Mid-Market
Canary Mail Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
25
AI Integration
15
Email Integration
11
Features
11
AI Features
10
Cons
Email Issues
8
Email Management
5
Improvement Needed
5
Outdated Interface
4
Attachment Issues
3
Canary Mail features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.5
9.2
Ease of Use
Average: 8.4
9.2
Quality of Support
Average: 8.3
9.3
Ease of Admin
Average: 8.4
Seller Details
Year Founded
2017
HQ Location
San Francisco, US
Twitter
@CanaryMailApp
7,506 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
(19)4.3 out of 5
10th Easiest To Use in Email software
View top Consulting Services for IceWarp
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IceWarp is a provider of comprehensive messaging solutions for every business class, size and niche.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 58% Mid-Market
    • 42% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IceWarp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Video Conferencing
    2
    Chat Features
    1
    Cloud Storage
    1
    Customer Support
    1
    Ease of Use
    1
    Cons
    Missing Features
    2
    Email Management
    1
    Folder Management
    1
    Improvement Needed
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IceWarp features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 8.5
    8.7
    Ease of Use
    Average: 8.4
    8.2
    Quality of Support
    Average: 8.3
    9.4
    Ease of Admin
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2001
    HQ Location
    Springfield, US
    LinkedIn® Page
    www.linkedin.com
    101 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IceWarp is a provider of comprehensive messaging solutions for every business class, size and niche.

Users
No information available
Industries
No information available
Market Segment
  • 58% Mid-Market
  • 42% Small-Business
IceWarp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Video Conferencing
2
Chat Features
1
Cloud Storage
1
Customer Support
1
Ease of Use
1
Cons
Missing Features
2
Email Management
1
Folder Management
1
Improvement Needed
1
Poor Customer Support
1
IceWarp features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 8.5
8.7
Ease of Use
Average: 8.4
8.2
Quality of Support
Average: 8.3
9.4
Ease of Admin
Average: 8.4
Seller Details
Year Founded
2001
HQ Location
Springfield, US
LinkedIn® Page
www.linkedin.com
101 employees on LinkedIn®

Learn More About Email Software

What is Email Software?

Email is the main gateway for internal and external communication within a company. As such, it’s crucial to implement a software that is intuitive, organized, secure, and efficient.

Email software can achieve a variety of other tasks for your company, such as deploying marketing campaigns, engaging consumers, setting task reminders, chatting with other employees, keeping a schedule for meetings, and more. Considerations for what email software to use should depend on your company size, business industry, security requirements, storage space, and pricing.

Key Benefits of Email Software:

  • Send and receive important business messages between employees
  • Improve outreach with email marketing campaigns
  • Keep a permanent record of all messages that are sent and received
  • Send and receive important business messages from anywhere at any time

Why Use Email Software?

There are infinite reasons to implement email software at your company, but the most important one is communication. Whether this means conveying an important message to coworkers or delivering your brand message to prospective customers, the main function is to relay a message.

Email can also help with customer engagement. Customizable email platforms allow companies to illustrate their brand and communicate their company’s mission statement. When a client or a prospective lead receives an email from your company, you can deliver your marketing message with taglines, logos, and customizable email signatures. This helps keep your brand in the spotlight.

Email software is also the vehicle for all of your email marketing campaigns, which can help generate leads and drive more business to your company. Email marketing tactics such as customer targeting and calls to action can help gain more subscribers and translate to a higher ROI.

Who Uses Email Software?

All employees in your company can benefit from email software, since it’s the main form of communication for important documents and messages. However, some employees will be sending out more emails than others. Those employees may work in departments such as:

Marketing

Email has the built-in capability of being sent in bulk, which makes it the perfect software to use for mass marketing campaigns. Marketing teams often gather leads from the company’s CRM and send out marketing campaigns. This is a great way to elicit a meaningful call to action for prospective buyers. Oftentimes, email marketing is also integrated with AI software to automate email marketing on a scheduled basis. This benefits the marketing team by making the process less tedious and more efficient.

Customer Service

Customer service and success teams constantly answer inquiries via email. A business’ email software should include auto-generated responses these teams can use to alert customers that their inquiry will be answered promptly. Most email software will vary with their ability to customize auto-generated responses, so make sure to evaluate this before choosing an email software.

HR

HR teams use email to inform employees of any updates related to the office. This can include calendar updates, payroll changes, and much more. HR teams need a streamlined email solution so they can easily prioritize their schedules.

Kinds of Email Software

Email Client

An email client is a software platform that allows you to access your email without logging onto the web. Email client software works through POP3 and IMAP addressing. This means that you can access your email through your desktop programs. Email clients offer the benefit of extra security with more encryption to protect your emails. The main drawback here is that users will find it difficult to access their email from other computers, since an email client is usually installed on the user’s desktop.

Webmail

Webmail is a software platform that allows users to access emails through a web browser. The main benefit of webmail is mobile access. If you are travelling somewhere and forget to bring your laptop, you can easily access your email on any other computer as long as you have internet access. Furthermore, most webmail software has built-in suites that feature document creation, video conferencing, and other tools that can be accessed via the internet.

Email Features

Storage Space

Most email software offers a free amount of storage space just by signing up for the software. This can typically range between 15 and 50 GB. Depending on your budget and company size, email software will offer your company more or less storage space for varying prices. The main aspect to consider here is the amount of email you receive on a daily basis and how that quantity of email can overwhelm your server over time. If your email software only offers a limited amount of free space, this can easily burden the server and cause it to slow down.

Address Books

Having a list of all your client contacts is a great way for your company to stay organized. Client information and email lists can easily be kept within an email solution’s built-in address book.

Email Filters

A key feature of most email platforms is the ability to filter your inbox so you can easily find the most relevant messages. The main benefit for businesses is to block any potential threats from entering the company’s server as well as filter out any unwanted messages.

App-Based Integration Tools

Many forms of email software provide productivity and collaboration suites that are beneficial additions to signing up for their software. Lots of these features can help increase office efficiency with tools such as video conferencing, spreadsheets, and document creation. Depending on your company’s size, this can be a great way to centralize all of your office needs in one place.

File Attachment

Email software allows users to attach files when sending messages. Files can range from simple Word documents to detailed presentations and videos. The major benefit to businesses is the removal of the need for a USB to transport data. Instead, anyone can send large files via the internet to accelerate efficiency.

Email Automation

An example of email automation is when a new user receives a welcome email when they sign up, which may indicate instructions on how to start using the site as well as any new features that the company has been working on. This is a great benefit for businesses, as they no longer have to manually send out emails to every new user. It also helps grow your company’s subscriber list, which will help improve sales.

IMAP

An Internet Message Access Protocol (IMAP) is responsible for the mobile access that virtually every email solution provides. This feature is vital to organizations with a remote workforce or employees who travel frequently.

Potential Issues with Email Software

Businesses looking for email software should be mindful of these potential issues:

Spam

Perhaps the biggest issue with using email software is the potential for receiving unsolicited emails, also known as spam. Spam emails can range from unwanted commercial emails to malicious emails that try to spread viruses to your computer. This issue can be harmful to the security of your messages.

Email Attachment Size

It is sometimes critical to send emails with large attachments. Some email software does not allow for emails to send attachments over 25–30 MB, while other solutions allow emails to be up to 300 MB. If your company sends emails that use lots of space, you may want to consider email software that allows for larger limits on attachments.

Security

The biggest issue with sending mail electronically is the potential for malware. This invasive and threatening software, also referred to as ransomware, is a type of virus that can only be eradicated through monetary payment. Companies should ensure they have an active security team in order to stay vigilant, or they need to install proper precautions.

Deliverability

Email deliverability is the number of emails you send that actually reach an inbox. This is important for business initiatives (like marketing campaigns) that need to reach a long list of prospective buyers. Reputable email software will be more likely to send emails through trusted ISPs. This will ensure emails are not bouncing and have a high deliverability rate.