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Protonmail Reviews & Product Details

Protonmail Overview

What is Protonmail?

ProtonMail is the world's largest encrypted email company, serving millions of users worldwide. We protect your communications against modern day cyber attacks.

Protonmail Details
Languages Supported
Catalan, Czech, Danish, German, English, French, Croatian, Italian, Japanese, Portuguese, Russian, Spanish, Turkish, Ukrainian
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Product Description

End-to-End encrypted email service


Seller Details
Year Founded
2014
HQ Location
Geneva, Geneva
Twitter
@ProtonMail
53,902 Twitter followers
LinkedIn® Page
www.linkedin.com
639 employees on LinkedIn®

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Overview Provided by:

Recent Protonmail Reviews

Anudhyan D.
AD
Anudhyan D.Small-Business (50 or fewer emp.)
4.0 out of 5
"Gives cutting edge with security & privacy"
The additional layer of security and privacy gives it a cutting edge among the mail services. Plus it has customer support for both free & paid use...
DS
Daniel S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Secure Email for Peace of Mind"
ProtonMail is an excellent choice for anyone who prioritizes security in their email. While it is easy to use, unlike some other providers, it get...
PT
Ponnada T.Mid-Market (51-1000 emp.)
4.0 out of 5
"Secured mail service provider with encryption"
Protonmail enables end to end encryption for emails sending through it platform. Encryption also works for other mail service at receiver end. Easi...
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1 person requested security information

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128 Protonmail Reviews

4.4 out of 5
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128 Protonmail Reviews
4.4 out of 5
128 Protonmail Reviews
4.4 out of 5

Protonmail Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ProtonmailQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Anudhyan D.
AD
Freelancer
Writing and Editing
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Incentivized Review
(Original )Information
What do you like best about Protonmail?

The additional layer of security and privacy gives it a cutting edge among the mail services. Plus it has customer support for both free & paid users.

The encryption & security is the most demanded thing in the education sector. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Only 500 mb storage is offered in free plan. Email recovery is tough. Search results does not work without downloading. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

Data protection and privacy are the main concern which every industry is facing nowadays. Data leaks are widespread in today's time. Proton mail has the guts to address data and security breaches unlike other email services. It is open to feedback. It is making our industry grow by assuring the users of online safety Review collected by and hosted on G2.com.

PT
Professor
Higher Education
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Protonmail?

Protonmail enables end to end encryption for emails sending through it platform. Encryption also works for other mail service at receiver end. Easily supports support integration of Gmail inbox for simple access in one platform. Used for sending and receiving attachment files securely via emails. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Search operation cannot be performed on content of the email. Only sender email addresses are searchable on this platform. There less amount of cloud storage is available in this platform. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

Protonmail provides secure way to transmit information from one place to another place. Only end to end users are able to access e-mails there are sending and receiving. Review collected by and hosted on G2.com.

Open Discussions in Protonmail
DS
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about Protonmail?

ProtonMail is an excellent choice for anyone who prioritizes security in their email. While it is easy to use, unlike some other providers, it gets the job done when keeping your messages confidential.

Here are some highlights:

Top-notch security: End-to-end encryption ensures only you and the recipient can read your emails.

Privacy-focused: ProtonMail is based in Switzerland, and strong privacy laws protect your data.

Nice customer support Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Limited free plan storage: The free tier offers limited email storage space.

Some features missing: Compared to some other email providers, ProtonMail might lack some advanced features. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

ProtonMail is tackling the problem of online privacy, specifically within email communication. Their end-to-end encryption ensures that only the sender and recipient can read the email content. Review collected by and hosted on G2.com.

MV
Assistant Professor
Higher Education
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Protonmail?

Protonmail provides best in class encryption for emails. Frequency of usage of protonmail is high in businesses which sends confidential information via emails. Provides easy integration with other services such as calender, VPN etc. In case of any assistance customer support will be very useful. Usage is very easy because this platform has simplified user interface. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Ease of implementation of end to end encryption for mails not achieved in all cases because all receivers of sent email also need to have a protonmail account. Cloud storage provided by this platform us very less compared to other email service providers. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

Protonmail provides a secure way to send emails. Especially for businesses who maintains classified data. End to end encryption makes sure that no one can read emails send using protonmail. Review collected by and hosted on G2.com.

Kiran Kumar M.
KM
Associate Software Engineer
Computer & Network Security
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Protonmail?

Protonmail gives full privacy to its users by not accessing or not reading their emails content by employing end to end encryption. Protonmail includes VPN, Calender services in it premium membership plans. Users also able to change background theme of inbox of protonmail. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Protonmail doesn't give much cloud space in its free plan and only gives 500MB of storage space initially. Remaining 500MB is unlocked if users set their protonmail email id as their social media login id. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

Protonmail gives secure environment for users who have their priorities on privacy. By enabling end to end encryption and giving suit of other services such as VPN and calendar protonmail turned into best choice for secure email service provider. Review collected by and hosted on G2.com.

Pratap M.
PM
Digital Engineer Trainee
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Protonmail?

Protonmail gives secure end to end encryption for emails. Proton also has calender and VPN services in its suit of services for easier integration with mail service. We can also easily sends attachments with large size via email. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Protonmail only gives storage option upto 5GB and only can be increased by selecting paid subscription plans. End to end encryption feature may not be fully implemented when we are sending email to other email platform. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

Protonmail makes secure sending of mails which contains confidential information for businesses. No one can reveal or read mails we are sending using protonmail emails service provider. Review collected by and hosted on G2.com.

SS
Performance Analyst at Hey
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Protonmail?

The best thing about Protonmail is its reliability. Data security and encryption were key factors in our choice of Protonmail for our business and personal email accounts. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

It lacks a few features, like filtering out the promotional emails into a separate tab automatically. The user has to manually push such emails into the promotions tab. It must be automated! Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

Email services are pretty much necessary for all business owners. Protonmail provides email services at an affordable price without compromising on privacy or data security. Review collected by and hosted on G2.com.

Naga Bhushanam N.
NN
Software Engineer
Higher Education
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Protonmail?

Proton mail gives better encryption to our emails than other email service providers. It has a feature to integrate inbox of Gmail by forwarding. It also provides free subscription plan to its users. Proton mail also provides good user interface. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Proton mail is only secure when the other recepient also uses proton mail platform. The payment options for paid subscription is very few only and difficult for user to get subscription. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

Normal mails does provide enough security for emails. But by using this proton mail service we can achieve highest security to our business emails which very confidential. Review collected by and hosted on G2.com.

James P.
JP
Language Lead (zh_TW)
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Protonmail?

Proton Mail is merely one of the services provided by Proton, in fact, it should be considered as a solution for data transmitting and message communication. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

Product KB is not up-to-date therefore it may decrease the user-experience. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

With Proton's cutting edge technology, privacy is no longer an issue to be worried. Paid subscription offers advanced features that meets both personal and organizational needs. Review collected by and hosted on G2.com.

Verified User in Translation and Localization
UT
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Protonmail?

Proton Mail is the best way to not worry about searching if your email has been compromised, if others see your conversations, or if your content is unsafe overall. It's also a beautiful part of an ever-increasing family of software, from Proton Drive and so on. Review collected by and hosted on G2.com.

What do you dislike about Protonmail?

With daily use comes a baggage of content, which sometimes can take a while to load. Proton Mail does its best with a simple and intuitive UI but struggles with loading big chunks of emails and conversations. Review collected by and hosted on G2.com.

What problems is Protonmail solving and how is that benefiting you?

Security in emailing within a world of NDAs and other secrecies; a world where you need to be available at all times without the doubt in your tools or methods, just their equal availability, robustness and reliance. Review collected by and hosted on G2.com.