# Webex Events & Webinars Reviews **Vendor:** Cisco **Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,078 ## About Webex Events & Webinars Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. Raise the bar with event apps, flexible registration, check-in and badge printing, lead retrieval, and live streaming technology. Webex Events blends flexibility with ease of use so organizers can host engaging events that support their goals, no matter the organization or type of event, up to 100,000 attendees. Webex Webinars (formerly Webex Events) allows event hosts to reach global audiences at scale, deliver virtual webinars with confidence, and create meaningful connections. With Webex Webinars, you can reach up to 100,000 attendees and offer an inclusive and accessible event with real-time translations in 100+ languages and live interpreters. Features such as breakout sessions, live polling and Q&A with Slido, gesture recognition, and integrations allow attendees to engage with you and each other. Build brand recognition with your attendees with custom branding options and themes. Successfully execute webinars with rehearsal and stage manager features that allow you to manage the stage and content that your audience sees before, during, and after the event. ## Webex Events & Webinars Pros & Cons **What users like:** - Users appreciate the **ease of use** of Webex Events & Webinars, streamlining interactions and enhancing professional communication. (61 reviews) - Users appreciate the **ease of managing events and client interactions** with Webex Events & Webinars, streamlining operations effectively. (41 reviews) - Users value the **customizable features** of Webex Events, enhancing engagement and professionalism for virtual sessions. (37 reviews) - Users find the **attendee management** in Webex Events & Webinars intuitive and efficient, enhancing overall event organization. (32 reviews) - Users value the **engagement features** of Webex Events & Webinars, enhancing interaction through polls and Q&A sessions. (31 reviews) - Users praise the **responsive customer support** of Webex Events & Webinars, appreciating detailed answers and helpful communication. (28 reviews) - Experience (28 reviews) - Engagement (25 reviews) - Intuitive (25 reviews) - Customization (23 reviews) **What users dislike:** - Users find the **limited customization options** of Webex Events & Webinars restrict their creativity and branding potential. (17 reviews) - Users find the **learning curve challenging** , as initial setup and navigation can be overwhelming and complex. (14 reviews) - Users find **missing features** in Webex Events, like limited customization and lack of intuitive options for more complex needs. (14 reviews) - Users find Webex Events & Webinars to be **not intuitive** , requiring training to navigate its complex backend and settings. (14 reviews) - Users find the **limited features** of Webex Events & Webinars restrict their customization and overall experience. (13 reviews) - Complexity (12 reviews) - Users note several **design limitations** in Webex Events & Webinars, affecting usability and creative meeting setups. (11 reviews) - Users find the **calendar functionality lacking** , leading to duplicated efforts and increased costs for managing events. (11 reviews) - Lack of Customization (11 reviews) - Slow Performance (11 reviews) ## Webex Events & Webinars Reviews ### 1. Easy Event Logistics, Smooth Navigation, and Helpful Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Maile C. | executive assistant, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Webex Events & Webinars?** Event logistics were easy to access and following our event we can still see attendee engagement and networking. Most found it easy to navigate through the different features and the performance of the app stood up to the entire day without any issues. We had almost 500 people registered to use this app for our one-day event. Its nice not having to juggle between different platforms because everything is right within the app. The customer support was also very helpful. **What do you dislike about Webex Events & Webinars?** Compatibility including livestream problems and livestream issues arose during the event while using the launch studio feature. That may have resulted to the interface freezing and needed a restart or not enough refreshes to the page. It was a bit time consuming as some presenters had to hold before being able to move on with their presentation. **What problems is Webex Events & Webinars solving and how is that benefiting you?** As an organization, it solves manual coordination, poor attendee engagement, lack of real-time communication, weak analytics and disconnected event technology. It was a source of centralized communication. We especially liked the announcement page that addressed real-time events happening during the day or any technical difficulties we may have experienced in different spaces. ### 2. Reliable, Easy to Use, but Pricey for Small Teams **Rating:** 4.0/5.0 stars **Reviewed by:** Arpit K. | Chief Information Officer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Webex Events & Webinars?** I like the reliable quality of audio and video, and the screen share feature. The ease of use is great since no complex technical knowledge is required to use it. The basic setup was quick and easy, and although setting up and hosting the first webinar took some time, once configured it was easy to use. **What do you dislike about Webex Events & Webinars?** For a small company like mine, the pricing can be high. The mobile experience is not as good as the desktop, and the connectivity occasionally drops. More affordable plans and pricing options should be introduced, and customer support for smaller teams should also be improved. The overall UI could be updated for a more modern look. **What problems is Webex Events & Webinars solving and how is that benefiting you?** Webex Events & Webinars allow me to conduct internal training, host product demos, and give presentations without needing a big IT setup, making it easy to manage with my small team. ### 3. Reliable, Feature-Rich Platform for Professional Training and Large-Scale Webinars **Rating:** 4.5/5.0 stars **Reviewed by:** Hidayatullah . | Business Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Webex Events & Webinars?** What I like most about Webex Events & Webinars is its reliability and its comprehensive feature set for delivering professional online training and large-scale webinars. The platform makes it straightforward to manage registrations, schedule sessions, control participant access, and run smooth live presentations with minimal technical issues. Interactive tools like Q&A, polling, chat, and breakout sessions also help keep participants engaged, which is especially important for education and training programs. The recording and reporting features add even more value by letting us review sessions, track attendance, and assess learning outcomes. Overall, Webex enables us to deliver structured, interactive, high-quality virtual learning experiences for both small classes and larger public training events. **What do you dislike about Webex Events & Webinars?** Webex Events & Webinars is generally very reliable, but the platform can sometimes feel heavy, especially for participants on limited bandwidth or using older devices. Initial load times and required software updates can occasionally delay the start of a session, which disrupts the flow of training programs. A lighter client option, or stronger performance in the browser-based experience, would greatly improve usability overall, particularly for large-scale education and public training sessions. **What problems is Webex Events & Webinars solving and how is that benefiting you?** Previously, it was difficult to keep participants engaged and to measure learning outcomes in online training sessions. Webex Events & Webinars solves this by providing interactive tools such as polls, Q&A, chat, breakout sessions, and detailed attendance reports. As a result, participant engagement has increased, feedback quality has improved, and we can now track attendance, participation, and session effectiveness more accurately. This has led to better training outcomes and continuous improvement of our learning programs. ### 4. Comprehensive Event App with Great Support **Rating:** 4.0/5.0 stars **Reviewed by:** Karis A. | Vice President, Marketing, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2025 **What do you like best about Webex Events & Webinars?** The offering is very comprehensive as to what ideas and elements can be included in the event app/webpage. For the most part, end users seem it easy to navigate. The chat support is excellent and very knowledgeable. **What do you dislike about Webex Events & Webinars?** At times, navigating the backend can be confusing. Because there are a lot of pieces and parts, it can be hard to find exactly where everything is and what all the categories and other options mean, i.e., how to best use them and how they could make the user experience better. **What problems is Webex Events & Webinars solving and how is that benefiting you?** We have an annual user conference with attendees from all over the United States. Webex Events is the platform we use for registration and when attendees are on-site. It's a great way to get pertinent information (and not so pertinent information) to all attendees. I like that there can be different messages/announcements for different ticket types (i.e., employees versus customers). ### 5. Real-Time Efficiency with Webex Events **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Webex Events & Webinars?** I like how Webex Events & Webinars populates the website and app in real time, which makes changes easier and more efficient. It allows me to enter all the information in one spot, which is really convenient. The app also lets us do ratings and announcements in real time, which I find very useful. **What do you dislike about Webex Events & Webinars?** I would like there to be an app for Webex where I could do an announcement or attendee change instead of doing it on the website. **What problems is Webex Events & Webinars solving and how is that benefiting you?** Webex Events & Webinars populates the website and app in real time, making changes easier and more efficient by allowing one spot to enter all the information. ### 6. Effortless Event Management with Seamless Website Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Tosh A. | Field Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Webex Events & Webinars?** This tool is ready to use and integrates seamlessly with our website, making it simple to showcase and manage a variety of events. I appreciate its intuitive interface for event registration, as well as its flexible design, which can be customized to suit the specific requirements of each event. **What do you dislike about Webex Events & Webinars?** Overall, our experience has been very positive. The process of managing attendee information was both smooth and efficient, which proved to be a significant benefit for our team. At this point, I have no complaints, as it has reduced by half the amount of time our staff needs to organize our events. **What problems is Webex Events & Webinars solving and how is that benefiting you?** Before adopting this platform, we had to use different tools for webinars, registrations, and collecting feedback, which made it challenging to maintain consistent engagement and assess our true impact. With this platform, we are now able to accurately track users according to the events they have registered for. ### 7. Webex review **Rating:** 5.0/5.0 stars **Reviewed by:** Ruvimbo J. | Associate 1, Field Service Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2025 **What do you like best about Webex?** What I appreciate most about Webex is its consistently reliable video and audio quality, which holds up well even in lengthy meetings. Scheduling, joining, and sharing screens are all straightforward, and the chat and recording features help keep collaboration both smooth and well-organized. **What do you dislike about Webex?** One thing I don't like about Webex is that it tends to use a lot of system resources, which can cause it to lag, especially when several people are sharing their screens or using video at the same time. Additionally, I feel that the interface could be updated to look more modern and be easier to navigate. **What problems is Webex solving and how is that benefiting you?** Webex simplifies remote collaboration by enabling smooth video meetings, screen sharing, and real-time communication. It addresses the difficulty of staying connected with colleagues in different locations and contributes to better teamwork and increased productivity. ### 8. Robust Solution for Hosting both Virtual and Hybrid Large-scale Events **Rating:** 5.0/5.0 stars **Reviewed by:** Arjun P. | Network Specialist - Collaboration Tools, Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Webex Events & Webinars?** We recently hosted our "Celebrate You Week" and the scalability of the Webex Events platform was undoubtedly one of its greatest strengths. We were able to accommodate nearly 15,000 participants seamlessly, without any technical glitches or interruptions. The platform’s interactive features—such as gamification, live Q&A sessions, polling, and chat functionality—played a key role in keeping the audience actively engaged throughout the event. Additionally, we effortlessly set up a dynamic dashboard at our office premises, powered by the Webex Events dashboard, which displayed images and posts shared by participants in real time, eliminating the need for any manual intervention. Post-event, the analytics and reporting tools provided accurate insights into participation trends and walk-ins, enabling us to quickly share comprehensive reports with management. Overall, Webex Events proved to be a robust and reliable solution for hosting large-scale, interactive events. **What do you dislike about Webex Events & Webinars?** We faced a few challenges during the event, particularly when the host was delayed in joining, which caused the panelists to experience difficulties connecting to the audio. Additionally, following a recent update, some advanced settings became buried within menus, making it less intuitive and requiring prior training for first-time hosts to navigate effectively. Another limitation was the attendee chat functionality, which remains quite basic and lacks support for threaded conversations or richer formatting options, limiting more dynamic audience interaction. **What problems is Webex Events & Webinars solving and how is that benefiting you?** Webex Events and Webinar platforms provided us with a unified interface to seamlessly schedule, manage, and control webinars and events, covering everything from attendee registration and panelist management to session moderation. The platform empowered us to host large-scale virtual or hybrid events with thousands of participants in a stable and reliable environment, eliminating the need for complex infrastructure management. Its integration with dashboards and live feeds enabled the dynamic display of user-generated content in real time, removing the need for manual updates during the event. Additionally, the comprehensive analytics and reporting tools offered detailed insights into participation trends, attendee engagement, and walk-ins, making it much easier to measure event success and provide actionable reports to stakeholders. ### 9. Effortless Large-Scale Event Management with Great Engagement Tools **Rating:** 4.5/5.0 stars **Reviewed by:** Muhammad Awais A. | Sr ICT Engineer, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Webex Events & Webinars?** I find Webex Events & Webinars invaluable for hosting large-scale virtual sessions, as it effectively helps us deliver organized, interactive, and substantial networking sessions. What I like most is the strong control over the sessions, allowing me to manage large audiences effortlessly. The platform facilitates smooth presentations and engages participants effectively through its Q&A and polling features, enhancing the overall experience. Additionally, I appreciate the registration and reporting features, which simplify tracking attendance and following up after the event. **What do you dislike about Webex Events & Webinars?** I believe the first-time setup for Webex Events & Webinars could be improved. It required some initial learning to navigate effectively. Additionally, the platform offers limited customization options. A more guided setup wizard that walks users step-by-step through creating a webinar would be beneficial. Furthermore, having clearer default settings and pre-built templates would aid in branding. I would also appreciate a more customizable registration page, allowing changes in fonts and color themes. **What problems is Webex Events & Webinars solving and how is that benefiting you?** I use Webex Events & Webinars to manage large virtual sessions effectively, enhance audience engagement, and benefit from strong control over presentations, as well as registration and reporting features for tracking attendance and follow-ups. ### 10. Professional-Grade Events with Great Features, But Steep Learning Curve and Limited Customization **Rating:** 4.5/5.0 stars **Reviewed by:** Dikshanta C. | IT/Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Webex Events & Webinars?** What I appreciate most about Webex Events and Webinars is the seamless way it manages large-scale virtual sessions, consistently delivering professional-quality audio and video. The platform includes a variety of interactive features like Q&A, polls, and chat, which really help keep the audience engaged. I also find the host controls for managing participants straightforward, making it especially suitable for formal events and corporate webinars. Its integration with calendar and email platforms streamlines scheduling and sending reminders. All in all, it offers a dependable and secure setting for hosting professional online events. **What do you dislike about Webex Events & Webinars?** One of the primary drawbacks of Webex Events and Webinars is that the interface may seem complicated and unintuitive, especially for those using it for the first time. Setting up registration forms and handling panelists can often be a lengthy and confusing process. The platform also depends on a stable internet connection; without it, users may experience noticeable lag or even disconnections. When it comes to customization, the options for branding and event layout are somewhat restricted compared to more modern platforms. Furthermore, the pricing structure could be considered steep for smaller organizations or educational institutions. **What problems is Webex Events & Webinars solving and how is that benefiting you?** Webex Events and Webinars address the challenge of organizing large-scale meetings and conferences by providing a virtual solution, which removes the need for physical venues and travel. This approach allows organizations to reach a broader audience more efficiently, making communication and collaboration easier across different locations. The platform supports seamless event management with features such as registration, automated reminders, and interactive audience engagement tools like polls and Q&A sessions. Additionally, it promotes a professional atmosphere with dependable audio, video, and security, helping events proceed smoothly and without interruptions. In summary, Webex Events and Webinars help businesses save time, lower operational expenses, and boost productivity by streamlining virtual communication. ## Webex Events & Webinars Discussions - [We could afford to use Socio because we partnered with another organization (IAEA). Still, we would likely not be able to afford it on our own since we are an organization of teachers, and our organization is nonprofit.](https://www.g2.com/discussions/we-could-afford-to-use-socio-because-we-partnered-with-another-organization-iaea-still-we-would-likely-not-be-able-to-afford-it-on-our-own-since-we-are-an-organization-of-teachers-and-our-organization-is-nonprofit) - 1 comment, 1 upvote - [Is Socio GDPR Compliant?](https://www.g2.com/discussions/gdpr-compliance-06031246-ff5c-4fe7-b18e-9c2846d67367) - 4 comments, 1 upvote - [What is Webex Webinars used for?](https://www.g2.com/discussions/what-is-webex-webinars-used-for) - 2 comments - [How do I join a Webex event?](https://www.g2.com/discussions/how-do-i-join-a-webex-event) - 1 comment - [Would you consider a different pricing model for non-profit organizations?](https://www.g2.com/discussions/would-you-consider-a-different-pricing-model-for-non-profit-organizations) - 2 comments - [View Webex Events & Webinars pricing details and edition comparison](https://www.g2.com/products/webex-events-formerly-socio/reviews/webex-events-formerly-socio-review-6568459?section=pricing&secure%5Bexpires_at%5D=2026-05-23+13%3A50%3A01+-0500&secure%5Bsession_id%5D=63a6a30f-4fff-48fe-86d4-42413ec4e4fb&secure%5Btoken%5D=d3ec416b29a6a588c44a86ce17bd9e124ba3f67faa0636f895f06830a10e92e4&format=llm_user) ## Webex Events & Webinars Integrations - [GoTo Webinar](https://www.g2.com/products/goto-webinar/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Slido](https://www.g2.com/products/slido/reviews) - [Vbrick](https://www.g2.com/products/vbrick/reviews) - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) ## Webex Events & Webinars Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration **At-Event Tools** - Business Card Scanner - Notetaking - Device Rental **Host Tools** - Branding - Role-based Access - Recording **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Email customization - Contact list management **Administration** - Event Configuration - Event Marketing - Speaker Access and Control - Advanced Reporting **Event Networking** - Meeting Scheduling - Integration / APIs - Virtual Networking - Communication Tools - Attendee Profiles **Generative AI** - AI Text Generation **Agentic AI - Mobile Event Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Post-Event Tools** - Lead Follow-Up - Lead Analysis - Interaction History **Attendee Tools** - Registration - Attendee Live Chat - Polls and Surveys **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Virtual Experience** - Virtual Lobby - Built-In Webcasting - Webcasting Integrations - Cross-Device Functionality - Session / Agenda Management - Live Streaming & Recording - Registration & Attendee Management - Event Setup & Scheduling - Branding & Customization - Interactive Speaker / Moderator Controls **Event Intelligence** - Meeting Reports - Prospect Intelligence - Lead Capture **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Event Operations** - Session scheduling - Speaker submissions - Exhibition management **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Software Offerings** - Web Portal - Mobile Application - Integrations & APIs **Post-Event Tools** - Event Analytics - Attendee Reports **Registration** - Event creation - User registration process - Mobile check-in **Engagement** - Online Event Agenda - Interactive Content - 1:1 Networking - Exhibitors/Sponsorships - Gamification & Incentives - Real‑Time Interaction Tools - Networking / Matchmaking **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Integrations** - Social Media Integration - Software Integrations **Generative AI** - AI Text Generation **Agentic AI - Event Networking and Matchmaking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Lead Retrieval** - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Agentic AI - Webinar** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Virtual Event Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Administration / Support - Virtual Event Platforms** - Role‑Based Access & Permissions - Security & Compliance **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Insights & Scale - Virtual Event Platforms** - User Capacity & Reliability - Analytics & Reporting ## Top Webex Events & Webinars Alternatives - [vFairs](https://www.g2.com/products/vfairs/reviews) - 4.7/5.0 (1,704 reviews) - [RingCentral Events](https://www.g2.com/products/ringcentral-events/reviews) - 4.5/5.0 (913 reviews) - [Bizzabo](https://www.g2.com/products/bizzabo/reviews) - 4.3/5.0 (433 reviews)