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Spike Reviews & Product Details

Spike Overview

What is Spike?

Spike's communication hub brings businesses together, fostering seamless communication that not only saves you 4 hours a week but also cuts operational costs, ultimately unlocking hidden efficiency and growth. To cater to a diverse array of communication needs, Spike provides a product ideal for individual users and a full-service platform for teams of all sizes. Our solutions seamlessly bring chat, email, collaborative notes, and meetings into a unified feed, leveraging AI to simplify and streamline communication workflows. Whether you're a small business owner or part of a bustling team, Spike's got you covered with intuitive tools designed to enhance productivity and collaboration. Spike Teamspace: Spike’s powerful messaging solution solves fragmented workflow issues. By seamlessly combining team chat, email, video meetings, AI tools, and shared documents into a single, unified feed, team communication is streamlined—no matter where your team members are located. With Spike, you can effortlessly connect with your team and external stakeholders such as clients, partners, customers, and vendors, regardless of whether or not they are using Spike. Enjoy the flexibility to use your own email domain or conveniently get a custom domain directly from Spike. This not only ensures secure, reliable, and archivable email and messaging functions but also allows you to maintain brand consistency—effortlessly. With Spike, you can seamlessly manage all your communications across your mobile device, desktop applications, and web browser, making collaboration straightforward and efficient for your teams. Key features: ✔️ Custom Domain: Connect your existing email domain or get one from Spike ✔️ Channels & Groups: Company-wide and private spaces to discuss any project or topic ✔️Unified Agenda: Manage multiple calendars from one place. No app switching required! ✔️ Conversational Email: Email that feels like chat, making it effortless to stay responsive ✔ ️ Magic AI: Spike’s AI-powered assistant helps you write better emails, reply faster, summarize PDFs, and more ✔️ Video Meetings: Video and audio calls built in to email and team chat ✔️ Collaborative Docs: Brainstorm, plan, edit, write, and work together ✔️ Priority Inbox: Pushes your most important emails to the top of your inbox ✔️ Powerful Search: A completely unified search lets you find files and conversations, instantly ✔️ Shared Inbox: Manage customer requests and leads as a team and deliver better service Spike is an end-to-end platform that provides a fully hosted business email and team chat service. Spike also provides a leading email client, which seamlessly integrates with popular email clients. Spike works with most email providers, including iCloud, Office 365, MS Exchange, AOL Mail, Hotmail, Outlook, MS Exchange, Yahoo Mail, IMAP, Alto, Gmail, IONOS email, GoDaddy email, Office 365, Comcast, Verizon, AT&T, and more. Spike Email App: Elevate your email game with Spike's conversational email app! Spike prioritizes your crucial messages, helping you stay on top of your inbox, respond faster, and reclaim valuable time from the email abyss. Enjoy a unified inbox where messages can be grouped by sender, similar to your favorite messaging app. Spike eliminates repetitive headers and signatures, making staying on top of your conversations a breeze. What's more, when you send messages using Spike, they maintain the familiar look and feel of regular emails, ensuring effortless communication for both Spike users and those not on the platform.

Spike Details
Discussions
Spike Community
Languages Supported
Catalan, German, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish
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Product Description

Spike focuses on the features that save you time. Unified inbox, team collaboration, real-time awareness & more in a single productivity app.


Seller Details
Seller
Spike
Year Founded
2014
HQ Location
Herzliya, IL
Twitter
@SpikeNowHQ
3,086 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
Description

Spike turns business communication into simple conversations, so you can work and collaborate seamlessly with clients and team members. Spike works, looks and feels like messenger for you and your team. And the same regular professional email for anyone not on Spike. Meet the future of messaging and email, in one supercharged Inbox. Discover the award-winning email that gives you freedom to do everything from your inbox: chat, plan, organize, collaborate on notes and tasks, video chat, manage your calendar – all within your feed. Supercharged with powerful tools like Priority Inbox, a Super Search to find everything, mass delete and archive, instant unsubscribe, send later, snooze and reminders, keyboard shortcuts and more. With a simple UI and sleek design to clear the clutter, you can focus on what matters, maximize your efficiency and even gain some time back to spend on the other things you love. We created something that we needed, so we could keep doing what we love and love the way we do it. We can’t control the workload, but we can make it easier, more effective, and efficient, and even gain some time back to spend on the other things you love.


Sivan K.
SK
Overview Provided by:
Director of Marketing

Recent Spike Reviews

Umang L.
UL
Umang L.Mid-Market (51-1000 emp.)
5.0 out of 5
"The Short message King!"
Spike is one of the best platform for businesses which is providing An Amazing experience to the end users Its ability to send messages internal...
Shahid K.
SK
Shahid K.Mid-Market (51-1000 emp.)
4.5 out of 5
"The change maker!"
Spike is a Gamechanger when it comes to instant messaging and internal messging , it has several features And a great U.i which is so powerful an...
Neelam S.
NS
Neelam S.Mid-Market (51-1000 emp.)
4.5 out of 5
"The Spike , Spikes !"
The spike is one of the social Media management and messaging product, it helps Business as well as retail user to keep a track on email as well ...
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2 people requested security information

Spike Media

Spike Demo - Multiplatform & Seamless Sync
Spike is everywhere you are. Enjoy freedom and flexibility by accessing all your messages, appointments, docs, notes, tasks and files from wherever you are on any and all of your devices.
Spike Demo - Video and Voice Meetings
Start or join a meeting in 1 click from any email thread or team chat. Have a Video Meeting with anyone, even if they’re not on Spike Share a meeting invite directly from your conversation or event invite. 1 click, and they’re in, even if they're on Gmail, Outlook, Yahoo, etc.
Spike Demo - Channels
Channels are perfect for discussing any topic, brainstorming new ideas and making important decisions. Plus they always include the chat’s history. Create private groups for conversations with specific teams, people or topics.
Spike Demo - Email Domain
Keep your communication consistent and on-brand by easily connecting your work email domain or getting a custom email account from us.
Spike Demo - Conversational Email
An easy to use blend of email and messaging that takes your workflow to new heights. Endless threads are simplified, messages appear in chat-like form, and distracting headers and signatures are a thing of the past. Just a real-time online conversation with a human feel.
Spike Demo - Magic AI
Write messages, emails, and complete tasks - faster. Generate clear and compelling email messages in seconds, create flawless email replies that are always in the right context. Instantly summarize long email threads, messages, notes and files. Streamline research, problem-solving, content creati...
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Video Reviews

234 Spike Reviews

4.6 out of 5
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234 Spike Reviews
4.6 out of 5
234 Spike Reviews
4.6 out of 5

Spike Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for SpikeQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Arunmozhi B.
AB
Research Scholar
Education Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Spike?

Spike app is very useful to reply our e-mails like chat with easy and fast in an interactive way. It also very helpful to rearrange our mail inbox with priority mails and make a to-do list. Spike also enabled for video calling feature for individual and groups. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Spike have to to improve video call feature because right now it doesn't easy way to schedule the time for video call. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Spike app made easy to reply our personal and work related e-mails. It also have magic message powered by ai assistant to compose our message fast and reliable with different format like e-mail, blog, message and others, different tones like professional, casual, friendly and others with different length. Review collected by and hosted on G2.com.

Shahid K.
SK
Fraud Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

Spike is a Gamechanger when it comes to instant messaging and internal messging , it has several features

And a great U.i which is so powerful and helpful for the users it is also a mail monitoring service which helps get rid if unwanted messages abd mails instantly. Review collected by and hosted on G2.com.

What do you dislike about Spike?

So far my only concern is pricing rest everything is fine. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

We use it for instant messaging and business meetings along with, Dashboard feature, notes , cloud storage feature

And in mail service along with E-mail management system. Review collected by and hosted on G2.com.

Neelam S.
NS
Software Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

The spike is one of the social Media management and messaging product, it helps

Business as well as retail user to keep a track on email as well as help in communication with each other. Review collected by and hosted on G2.com.

What do you dislike about Spike?

So far the knly concern is pricing, which is on a higher side apart from that all good. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Its helping us in. Business communication as well as messaging inside the organisation which helps communication effectively inside the organisation. Review collected by and hosted on G2.com.

Umang L.
UL
Cyber Security Engineer
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

Spike is one of the best platform for businesses which is providing An Amazing experience to the end users

Its ability to send messages internally is my favourite Feathre. Review collected by and hosted on G2.com.

What do you dislike about Spike?

There is no dislikes, all good with spike Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

We are using spike for business communication and messaging inside the organisation

Which is providing us a proper service to communicate Between clients and employees. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

What I love about Spike is that I can set it up on multiple devices to access my emails, notes and events no matter when. The text-to-speech feature is great for listening to my emails out loud while doing other tasks so I don't overlook any pending communication. Review collected by and hosted on G2.com.

What do you dislike about Spike?

As a personal observation, I would say that the search tool could be optimized to be able to get more accurate results right away. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Since I started using Spike I have improved my ability to handle multiple tasks at once, but what stands out the most is that Spike allows me to manage all my email accounts from a single interface so I can prioritize my emails and attend to the lower priority ones later. Review collected by and hosted on G2.com.

MB
Project Strategy Director
Logistics and Supply Chain
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

I was in search of a single platform that would connect me to all means of communication. The concept of integrating Email, Chat, Video Conferencing and Documents in one place felt like a fairy tale. Not more switching between apps, just easy environment centralization! Review collected by and hosted on G2.com.

What do you dislike about Spike?

I were left frustrated and had to communicate, mainly using other platforms to ensure that we were on track. The communication was a mix of chat and emails and it was not easy to retrieve particular details within a particular project. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Spike be able to manage the organization within projects, then it would be a dream come true. Imagining that chats are separated from emails, and the option to attach and highlight important notes, documents, or anything in a specific project. Review collected by and hosted on G2.com.

BL
Marketing Specialist
Information Technology and Services
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about Spike?

Spike gives the liberty and flexibility i need to not just handle mails but also to collaborate with colleagues,share files amongst ourselves and also organise chats. Review collected by and hosted on G2.com.

What do you dislike about Spike?

Nothing much to complain but i wish there was a way to click on a calendar date in an email and have it added to the spike calendar.Smart email folders might also be useful for spike. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

I can unsubscribe any mail without launching external browser,block unwanted mails and mails can be opened like chats.When i am shooting messages back and forth to many people am able to keep up with conversations with simple bubbles.Also when i need to see the originally formated message with the quoted text,it only takes one click to go back and forth again. Review collected by and hosted on G2.com.

Eliot M.
EM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

It eliminates the clutter to allow you to focus on who you care about.

It is from a company that confidentiality and trust are foundational.

The more I use it, the more I find things I love about it.

https://interfaceware.atlassian.net/wiki/spaces/IXB/pages/2718662659/Why+everyone+needs+to+use+Spike+for+Email

I just hope this company holds out for the long term and becomes the multi billion dollar company it should be and not just another lame division of Salesforce. Review collected by and hosted on G2.com.

What do you dislike about Spike?

The company is almost impossible to communicate with. Even placing an order to buy the bloody product seems to be ignored,

To be fair I wonder if the issue is explosive popularity combined with the fact that many of it's staff may have been called up for miltary service.

You cannot get everything you want so fair enough, Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

It makes it far more fluid to communicate via email - that's huge - most companies have a hard time communicating with their customers.

So ironic that Spike itself has that problem lol :-) Review collected by and hosted on G2.com.

Verified User in Civil Engineering
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Spike?

One of the best thing about spike app is its ability to transform your email into chat like interface, making communication faster and more intuitive. Review collected by and hosted on G2.com.

What do you dislike about Spike?

It is not the simple version for email work, it have some complexity as it does not have the traditional layout of mailing like other apps, there is also a concern of privacy and security Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

It releases the load form Gmail app and also it increases my communication speed

And also it helps to keep notes of my daily tasks and set a reminder for important events on calendar Review collected by and hosted on G2.com.

Kartik S.
KS
Audit Manager
Financial Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Spike?

I switched to spike from gmail. Been a good journey so far. We can add in personal notes and tasks all in one place. You can cumulate your to do lists efficiently here, has been a very useful app for me. Review collected by and hosted on G2.com.

What do you dislike about Spike?

I personally did not like the font these guys have used. Seems a little messy, but functionalities are bang on so no complaints. Review collected by and hosted on G2.com.

What problems is Spike solving and how is that benefiting you?

Spike has helped me manage all my tasks at one place. Right from instant messaging to reading my mails to maintain my to do lists, my time management work's a lot easier. Review collected by and hosted on G2.com.