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Workfront Reviews & Product Details

FJ
Business Development Executive
Information Technology and Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workfront?

The program is fantastic, and I enjoy using it as it helps me feel that my projects are well organized. Workfront provides us with the resources we need to efficiently and effectively manage our projects, from initial planning and task assignment to progress tracking and team collaboration. We have been able to save time and reduce errors by creating our own workflows, using reminders and fully automating repetitive tasks. We have improved our efficiency and obtained an indisputable structure for our performance procedures. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

The program interface is buggy, slow and difficult to make adjustments. Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

Using this program has helped us a lot because it has allowed us to work more effectively as a team. Workfront helped our team work together more efficiently by providing a central hub for file sharing, task collaboration and communication. Helping us make more informed decisions and complete projects more successfully. Having projects organized in the best way has been quite helpful. There is no doubt that the software has influenced the way we go about our daily tasks. It's fantastic, and I think everyone should try it, because it helps foster collaboration and group effort. Workfront is the most effective tool for streamlining processes. Review collected by and hosted on G2.com.

Workfront Overview

What is Workfront?

Adobe Workfront is the leader in collaborative work management and marketing work management. Workfront connects strategy to delivery, integrating people and data across the enterprise, and manages work from start to finish to help teams deliver measurable outcomes. At every stage of planning, executing, and automating work, Workfront enables the business capabilities companies need to deliver exceptional customer experiences and to connect planning processes to execution workflows.

Workfront Details
Product Website
Languages Supported
German, English, French, Japanese, Korean, Dutch, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)
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Product Description

Workfront is a cloud-based Enterprise Work Management solution that helps marketing, IT, and other enterprise teams conquer the chaos of excessive email, redundant status meetings, and disconnected tools.

How do you position yourself against your competitors?

Workfront is the only enterprise-grade, cloud-based work management solution that manages all work in a single, central place while also managing projects. Workfront unifies all work, processes, data, and collaboration while also providing complete, up-to-date visibility into resources and work. The solution’s intuitive interface increases team productivity and collaboration, and empowers workers across the enterprise by providing the visibility to do the right work, do their best work, and deliver that work faster than ever before.

Build a marketing system of record with Adobe Workfront by centralizing and integrating work across teams and applications with the industry-leading enterprise marketing work management application.


Seller Details
Seller
Adobe
Company Website
Year Founded
1982
HQ Location
San Jose, CA
Twitter
@Adobe
973,290 Twitter followers
LinkedIn® Page
www.linkedin.com
42,285 employees on LinkedIn®
Ownership
NASDAQ:ADBE
Phone
+1 (888) 649-2990
Total Revenue (USD mm)
$19,410
Description

Adobe empowers everyone, everywhere to imagine, create, and bring any digital experience to life. From creators and students to small businesses, global enterprises, and nonprofit organizations — customers choose Adobe products to ideate, collaborate, be more productive, drive business growth, and build remarkable experiences.


Marie H.
MH
Overview Provided by:

Recent Workfront Reviews

Arnab  R.
AR
Arnab R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Adobe Workfront is a robust and user-friendly tool"
Adobe Workfront is one of the best tools I have come across to manage my work, I can monitor growth in real time and this software has helped me a ...
Christian Chinua I.
CI
Christian Chinua I.Small-Business (50 or fewer emp.)
5.0 out of 5
"Work front is so efficient. I recommend it as one of the best project management software."
I like the user friendly interface. The icons unlike many apps are easy to navigate.
Jay Z.
JZ
Jay Z.Small-Business (50 or fewer emp.)
5.0 out of 5
"the whole process is smooth"
It’s especially powerful for marketing teams handling large-scale projects with multiple stakeholders.
Security Badge
Workfront Security
Get security information from Workfront to help you buy the right software. View Security Information
Workfront security information includes:
GDPR (General Data Protection Regulation)
SOC 2 (System and Organization Controls 2)
ISO 27001 (International Organization for Standardization)

Workfront Media

Workfront Demo - Tasks in Adobe Workfront
Tasks in Adobe Workfront
Workfront Demo - Work Requests in Adobe Workfront
Work Requests in Adobe Workfront
Workfront Demo - Review Functionality in Adobe Workfront
Review Functionality in Adobe Workfront
Workfront Demo - Scheduling Functionality in Adobe Workfront
Scheduling Functionality in Adobe Workfront
Workfront Demo - Adobe Workfront Planning
Adobe Workfront Planning
Adobe Workfront Overview Video
Play Workfront Video
Adobe Workfront Overview Video
Adobe Workfront Planning Overview Video
Play Workfront Video
Adobe Workfront Planning Overview Video

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Video Reviews

953 out of 954 Total Reviews for Workfront

4.1 out of 5
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953 out of 954 Total Reviews for Workfront
4.1 out of 5
953 out of 954 Total Reviews for Workfront
4.1 out of 5

Workfront Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WorkfrontQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Arnab  R.
AR
Talent Acquisition Specialist
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about Workfront?

Adobe Workfront is one of the best tools I have come across to manage my work, I can monitor growth in real time and this software has helped me a lot in tracking each phase of my project and helped in effectively coordinating with my team members.

With real-time growth monitoring and employee performance tracking, Adobe Workfront is a powerful and intuitive work management application. Its review and approval tool is quite helpful for tracking project phases and coordinating teams effectively. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

The app is frustrating due to its ability to handle user errors and occasional issues with clients or sales representatives.

However, the problem is usually fix that same day and sometimes it is user error and not the program at all.

Couple times of year we have a client or Sales Rep. that has a problem with the app.

Frustrating Software That You Have to Bend to Your Needs."However, the problem is usually fix that same day and sometimes it is user error and not the program at all. Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

It help us for managing work, providing real-time growth monitoring and employee performance tracking.Its review and approval feature is quite helpful for team coordination and efficient project tracking. Review collected by and hosted on G2.com.

DC
Studio Artist
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workfront?

I like that we can have multiple business units filtering into one queue and that they can be color coded for that unit. I also like that I don't have to manually move a project when it is done. I mark it done and it moves back the the Project Manager. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

Workfront took is taking long to get used to, you need to have at least 3-4 windows open to navigate per each job which makes it difficult to navigate when working on multiple projects. It is still in its infancy stages here but over all I guess it is fulfilling the business needs. It need improvement in some areas. (Please make it more user friendly.) The hard part was learning all the intricacies of the product. Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

Having all three of our business units in one thread and source. Review collected by and hosted on G2.com.

Bonnie V.
BV
Project Manager &amp; Content Producer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workfront?

Workfront is an amazing tool to make sure our team is aligned and communicating with each other effectively. We use this for all incoming marketing projects, campaigns, and initiatives, and without it, I'm not sure we would be able to thrive as well as we do. We have a LOT going on, so this platform helps keep things organized. We are able to outline processes, establish timelines, and set deadlines. As someone who was new to this platform, I was able to learn very easily how to operate it as well as teach my team about important features. This platform also allows us to integrate with many other platforms that we use like Microsoft365, HubSpot, and others. We use Workfront daily because without out we would be drowning in email threads with each other or stakeholders involved in certain projects. I love that you could implement guest users to access the platform as well. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

I do wish Workfront had more training materials and/or videos. And I would like to know more about the integrations it's capabable of, but truly, there are not many dislikes about this platform! Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

Workflow solves a lot of things for our marketing team. Since using workflow, it's helped us to establish processes that are crucial to our team. We have a lot of projects that are repetitive or have a similar workflow, and being able to visualize each project in Workfront, has in turn allowed us to see a bigger picture timeline/process... this is true for email campaigns, collateral creation, and event events. Definining processes for our team is huge and very important to keeping everyone accountable to their tasks and involvement within a project or initiative. Review collected by and hosted on G2.com.

Gabriela E.
GE
Recently laid off, Marketing Project Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workfront?

I like the home page where I can customize what I want to view. I had my project list where it notified me if a project was in different status allowing me to know where things were at without needing to open each project. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

I disliked, and it might have been user error but I could not figure out how to work aorund it. When we deleted a field in a template for the issue brief that was no longer needed for future projects, it would delete the field from older projects where that field was needed and we would lose data. Therefore we would need to keep old fields and making issue brief long to go through and fill out, because we werent able to delete a field no longer needed. Please feel free to contact me if you need me to explain this further. Thank you! Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

it has all project and related information all in one place it also helps my team know what is due when using the calendar view I can keep my team on track to meet deadlines/ Review collected by and hosted on G2.com.

Alex D.
AD
Regulatory Project Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workfront?

Workfront enabled my team to track many different projects and ensure resourcing was being evenly distributed to ensure projects could be finished in time. It allowed for collaboration from outside teams to input information about evolving priorities and create custom dashboard views for stakeholders. The Review collected by and hosted on G2.com.

What do you dislike about Workfront?

With the types of projects we were working on that could have a fast turnaround time it was difficult for team members to keep up on entering completion dates. The interface for enterting dates was slightly cumbersome and for those who needed to enter dates for multiple activities at once it was not easy. There were some projects we tried to use workfront for but teams did not adopt it and opted for simpler systems as it was slightly too detailed in the types of inputs and maintance it required to be useful. Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

Workfront provided a system to manage work across a large team, ensure resources were properly distributed to acomplish work that needed to be completed quickly, and provide key metrics on process performance by tracking information like turnaround time. The tool was used for tracking routine processing of samples submitted to a lab and for R&D projects. WIthin the organization workfront was built to be fit-to-purpose for a number of activities which was helpful in a start up environment where science was constantly evolving. Review collected by and hosted on G2.com.

Verified User in Design
GD
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workfront?

Adobe is known for the vast array of programs and applications under their brand and Workfront is no different. Creative Suite programs are usually all interconnected so having something like Workfront brings a different depth to the ecosystem that Adobe offers. The amount of features that it contains allows you to account for most of your workflow needs. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

The one thing I don't like about Workfront is the lack of simplicity. There is a definitely a learning curve that isn't present in other project management programs. The amount of tools they offer you is nice, but I found myself getting lost with the amount I could actually do. Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

Like any project management software, I feel its important to do the bare minimum first. Anything beyond that is what you are essentially pay for. Workfront should do the bare minimum for our company, which is manage projects and tasks in an efficient manner. I think it's met that standard especially in a fast changing environment where people are constantly updating their statuses. Workfront copes well with our level of pace. Both on a macro and micro level. However, the complexity of the software can go beyond me. I often find myself referring to our project manager for help regarding layouts or how to visualize certain portions of a project space. Review collected by and hosted on G2.com.

TL
Digital Marketing
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
What do you like best about Workfront?

Workfront has been our project management solution for years. I really think it is a wonderful tool that allows us to track feedback of our stakeholders and easily get approvals. The best part is the tracking of the updates, the tracking of the amount of jobs, the amount of hours etc. We do thousands of jobs a year and this tool can easily meet that quantity. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

Implementation is complicated - I wish we had someoone that was assigned to just be the Workfront manager. We're also looking at utilizing their DAM feature, but have not been able to integrate that. If only we could hit pause on our workflow for a few weeks! :) Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

We had difficulty in tracking project progress and resource allocation where workfront was able to provide real-time visibility into project timelines, tasks, and resource utilization.   We had challenges in communication and collaboration whereas workfront allows commenting, file sharing, and real-time updates. Review collected by and hosted on G2.com.

JM
SVP of Operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Workfront?

We were sold a picture that Workfront seamlessly integrated wtih the rest of the Adobe suite. It was also sold as a flexible system that could do anything you wanted. None of this was true in practice for our work. Our points of contact at Workfront changed several times in the two years we were with them, though they did try to be helpful and help us identify resources Review collected by and hosted on G2.com.

What do you dislike about Workfront?

So many things about Workfront turned out to be a disappointment compared with the product demo. Implementation through one of their recommended partners was very expensive and not all that helpful in the long run. We continued to pay managed services for more than a year because the system was so hard to use. The lack of flexibility was also a constant frustration. Labeling and things like that are very flexible, but the system itself does not work in intuitive ways. Our company and even our managed services partners were costantly trying to find workarounds to get the system to do the things we needed it to (things we now have found very easy and common in other project management systems). We tried to encourage, then incentivize, then force people in our company to use the platform for daily work and adoption was always very difficult and low because the system is so unintuitive and difficult to use. If you go with them, make sure to sign a short contract to make sure you are getting what you're paying for. Integration is expensive with Workfront, so factor in extra budget for that. In our experience, Workfront is not what they bill it as, even after great effort and expense is invested. Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

Workfront, being a part of Adobe is such a huge mammoth company. If you want responsiveness, I would look to a smaller company or one that demonstrates they are able to meet your needs upfront. Review collected by and hosted on G2.com.

Response from Giacomo Pesaresi of Workfront

Thank you for your feedback. We sincerely apologize for your experience and understand your frustrations.

We strive to offer a seamless integration with the Adobe suite, and this continues to be a priority for the team. Please reach out to your representative or our support team directly so we can work on resolving the issues you have experienced. Your satisfaction is important for us, and we want to make things right.

We appreciate your patience and look forward to assisting you further.

Jaylen H.
JH
Machine Operator
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Workfront?

I love the collaborative effort that can be used. the number of features included is especially nice. its easy to use, easy to implement onto new teams, and the integration of the software was welcoming and straightforward. My team and I have used this to plan product codes and implement better practices for each specific machine at my company! Review collected by and hosted on G2.com.

What do you dislike about Workfront?

I havent had any downsides using workfront, at least not any worth writing down! Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

Workfront is solving the communication issue between our two manufacturing plants and corporate office, as all 3 locations are scattered in different regions of the US. It brings teamwork in areas we did not realize needed a collaborative effort to utilize. Review collected by and hosted on G2.com.

Nina  B.
NB
Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Workfront?

1. It works with other Adobe products. If you’re already using tools like Photoshop or Illustrator, the integration is smooth.

2. The customizable dashboards are a big win. They give me a clear, up-to-date view of where my projects stand, who's working on what, and what deadlines are coming up.

3. User-friendly the platform is

4. Plus, the automation features help with task assignments and tracking deadlines. Review collected by and hosted on G2.com.

What do you dislike about Workfront?

1. there is a bit of a learning curve when you’re getting started. It takes some time to get the hang of all the features, but once you do, it’s well worth it.

2. Another thing that could be improved is the mobile app. While it’s handy for quick check-ins, it doesn’t offer the full functionality like desktop. Review collected by and hosted on G2.com.

What problems is Workfront solving and how is that benefiting you?

As a Project Manager working with a group of designers, Workfront helped me keep track of their to-dos and deadlines, ensuring everyone stayed on task and projects moved. It made it easy to manage workloads. Review collected by and hosted on G2.com.