Best Bug Tracking Software

AC
Researched and written by Adam Crivello

Bug tracking software, or issue tracking software, refers to software used by quality assurance (QA) and software development teams to report software bugs and problems. Thorough bug tracking is essential for good software development. Bug tracking software provides a repository that explains how to reproduce a bug and how widespread an issue is, and allows a business to separate, prioritize, sequence, and provide communications about different bugs across many projects or applications. Bug tracking software is typically managed by a (QA) team and allows them to communicate quickly with developers, the business, and often customers about if, how, and when to fix bugs. Bug tracking software may integrate with Project Management, Development, and Test Automation tools.

To qualify for inclusion in the Bug Tracking category, a product must:

Allow for the creation of multiple projects
File bugs/tickets in a specific project
Allow commenting, file uploading, and custom fields to track the history of a bug
Provide severity and/or priority for bugs
Have the ability to run reports by project or user

Best Bug Tracking Software At A Glance

Leader:
Jira
Jira
Highest Performer:
Jam.dev
Jam.dev
Best Contender:
Dynatrace
Dynatrace
Most Niche:
YouTrack
YouTrack
Most Trending:
Linear
Linear
Show LessShow More
Best Contender:
Dynatrace
Dynatrace
Most Niche:
YouTrack
YouTrack
Most Trending:
Linear
Linear

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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204 Listings in Bug Tracking Available
Jira
(6,293)4.3 out of 5
6th Easiest To Use in Bug Tracking software
View top Consulting Services for Jira
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    JIRA is the tracker for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 34% Enterprise
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Jira is a project management tool that facilitates task tracking, agile workflows, and team collaboration.
    • Users frequently mention Jira's robust tracking features, customizable workflows, and seamless integration with other tools as key benefits, along with its ability to foster effective team collaboration and boost productivity.
    • Users experienced issues with Jira's complex interface and steep learning curve, particularly for new users, and reported occasional performance lags and inadequate customer support.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jira Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    516
    Project Management
    416
    Task Tracking
    399
    Features
    346
    Integrations
    277
    Cons
    Learning Curve
    246
    Learning Difficulty
    170
    Complexity
    152
    Expensive
    103
    Overwhelming
    96
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jira features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.7
    7.5
    Ease of Admin
    Average: 8.7
    8.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Atlassian
    Company Website
    Year Founded
    2002
    HQ Location
    Sydney
    Twitter
    @Atlassian
    104,619 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    19,744 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

JIRA is the tracker for teams planning and building great products. Thousands of teams choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 34% Enterprise
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Jira is a project management tool that facilitates task tracking, agile workflows, and team collaboration.
  • Users frequently mention Jira's robust tracking features, customizable workflows, and seamless integration with other tools as key benefits, along with its ability to foster effective team collaboration and boost productivity.
  • Users experienced issues with Jira's complex interface and steep learning curve, particularly for new users, and reported occasional performance lags and inadequate customer support.
Jira Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
516
Project Management
416
Task Tracking
399
Features
346
Integrations
277
Cons
Learning Curve
246
Learning Difficulty
170
Complexity
152
Expensive
103
Overwhelming
96
Jira features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.2
Quality of Support
Average: 8.7
7.5
Ease of Admin
Average: 8.7
8.0
Ease of Use
Average: 8.8
Seller Details
Seller
Atlassian
Company Website
Year Founded
2002
HQ Location
Sydney
Twitter
@Atlassian
104,619 Twitter followers
LinkedIn® Page
www.linkedin.com
19,744 employees on LinkedIn®
LogRocket
(1,932)4.6 out of 5
5th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 62% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    472
    Session Replay
    454
    Insights
    247
    User Insights
    245
    Recording
    238
    Cons
    Session Management
    190
    Missing Features
    107
    Filtering Issues
    92
    Expensive
    80
    Learning Curve
    79
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • LogRocket features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    9.1
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    LogRocket, Inc.
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    15,137 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    633 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 62% Small-Business
  • 28% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
472
Session Replay
454
Insights
247
User Insights
245
Recording
238
Cons
Session Management
190
Missing Features
107
Filtering Issues
92
Expensive
80
Learning Curve
79
LogRocket features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
9.1
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
LogRocket, Inc.
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
15,137 Twitter followers
LinkedIn® Page
www.linkedin.com
633 employees on LinkedIn®

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ClickUp
(10,185)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Bug Tracking software
View top Consulting Services for ClickUp
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • ClickUp is a software solution that provides options for task reminders, calendar synchronization, to-do lists, and integrations with other software.
    • Reviewers frequently mention the software's high degree of customization, its ability to track projects, and the convenience of having all necessary tools in one place.
    • Reviewers noted occasional performance issues, a steep learning curve due to the software's vast features, and limitations in the mobile app.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • ClickUp Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2,319
    Task Management
    1,877
    Features
    1,779
    Project Management
    1,559
    Organization
    1,463
    Cons
    Missing Features
    1,182
    Learning Curve
    929
    Limited Features
    695
    Not Intuitive
    656
    Slow Loading
    582
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • ClickUp features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.7
    8.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    ClickUp
    Company Website
    Year Founded
    2017
    HQ Location
    San Diego, California
    Twitter
    @clickup
    68,394 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,223 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ClickUp is the everything app for work. It's the only platform that combines project management, knowledge management, and conversations, all in one place—accelerated by the world's most complete work

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 79% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • ClickUp is a software solution that provides options for task reminders, calendar synchronization, to-do lists, and integrations with other software.
  • Reviewers frequently mention the software's high degree of customization, its ability to track projects, and the convenience of having all necessary tools in one place.
  • Reviewers noted occasional performance issues, a steep learning curve due to the software's vast features, and limitations in the mobile app.
ClickUp Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2,319
Task Management
1,877
Features
1,779
Project Management
1,559
Organization
1,463
Cons
Missing Features
1,182
Learning Curve
929
Limited Features
695
Not Intuitive
656
Slow Loading
582
ClickUp features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.7
8.5
Ease of Use
Average: 8.8
Seller Details
Seller
ClickUp
Company Website
Year Founded
2017
HQ Location
San Diego, California
Twitter
@clickup
68,394 Twitter followers
LinkedIn® Page
www.linkedin.com
1,223 employees on LinkedIn®
GitHub
(2,199)4.7 out of 5
2nd Easiest To Use in Bug Tracking software
View top Consulting Services for GitHub
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitHub Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    128
    Ease of Use
    113
    Collaboration
    105
    Team Collaboration
    103
    Version Control
    87
    Cons
    Learning Curve
    38
    Complexity
    33
    Learning Difficulty
    32
    Difficulty for Beginners
    29
    Limited Features
    27
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitHub features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    8.7
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitHub
    Year Founded
    2008
    HQ Location
    San Francisco, CA
    Twitter
    @github
    2,622,895 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    6,253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitHub is where the world builds software. Millions of individuals, organizations and businesses around the world use GitHub to discover, share, and contribute software. Developers at startups to Fort

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 31% Mid-Market
GitHub Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
128
Ease of Use
113
Collaboration
105
Team Collaboration
103
Version Control
87
Cons
Learning Curve
38
Complexity
33
Learning Difficulty
32
Difficulty for Beginners
29
Limited Features
27
GitHub features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
8.7
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
GitHub
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@github
2,622,895 Twitter followers
LinkedIn® Page
www.linkedin.com
6,253 employees on LinkedIn®
Read GitHub Reviews
monday dev
(1,423)4.7 out of 5
Optimized for quick response
3rd Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:$10.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Built on top of monday.com Work OS, monday dev equips product and development teams with the tools to seamlessly manage all development processes and achieve their goals faster in one easy-to-use plat

    Users
    • Software Engineer
    • Project Manager
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 58% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • monday dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    63
    Team Collaboration
    29
    Integrations
    28
    Task Tracking
    25
    Features
    24
    Cons
    Learning Curve
    27
    Learning Difficulty
    18
    Expensive
    14
    Complexity
    10
    Overwhelming
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • monday dev features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    9.2
    Ease of Admin
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    monday.com
    Company Website
    Year Founded
    2012
    HQ Location
    Tel Aviv
    Twitter
    @mondaydotcom
    41,123 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,916 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Built on top of monday.com Work OS, monday dev equips product and development teams with the tools to seamlessly manage all development processes and achieve their goals faster in one easy-to-use plat

Users
  • Software Engineer
  • Project Manager
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 58% Small-Business
  • 31% Mid-Market
monday dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
63
Team Collaboration
29
Integrations
28
Task Tracking
25
Features
24
Cons
Learning Curve
27
Learning Difficulty
18
Expensive
14
Complexity
10
Overwhelming
9
monday dev features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
9.1
Quality of Support
Average: 8.7
9.2
Ease of Admin
Average: 8.7
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
monday.com
Company Website
Year Founded
2012
HQ Location
Tel Aviv
Twitter
@mondaydotcom
41,123 Twitter followers
LinkedIn® Page
www.linkedin.com
2,916 employees on LinkedIn®
GitLab
(823)4.5 out of 5
Optimized for quick response
View top Consulting Services for GitLab
Save to My Lists
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 37% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • GitLab Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    42
    Deployment
    30
    Repository Management
    30
    Version Control
    28
    Cons
    Complexity
    15
    Limited Features
    14
    Missing Features
    13
    Poor User Interface
    13
    Confusing Interface
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • GitLab features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.6
    Ease of Admin
    Average: 8.7
    8.7
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    GitLab Inc.
    Company Website
    Year Founded
    2014
    HQ Location
    San Francisco, California
    Twitter
    @gitlab
    167,537 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,843 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GitLab is the most comprehensive AI-Powered DevSecOps platform that enables software innovation by empowering development, security, and operations teams to build better software, faster. With GitLab

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 37% Small-Business
  • 37% Mid-Market
GitLab Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
42
Deployment
30
Repository Management
30
Version Control
28
Cons
Complexity
15
Limited Features
14
Missing Features
13
Poor User Interface
13
Confusing Interface
11
GitLab features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.6
Ease of Admin
Average: 8.7
8.7
Ease of Use
Average: 8.8
Seller Details
Seller
GitLab Inc.
Company Website
Year Founded
2014
HQ Location
San Francisco, California
Twitter
@gitlab
167,537 Twitter followers
LinkedIn® Page
www.linkedin.com
2,843 employees on LinkedIn®
Backlog
(304)4.5 out of 5
1st Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

    Users
    • Software Engineer
    • Software Developer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 49% Small-Business
    • 48% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Backlog is a project management tool that offers features such as bug tracking, task tracking, Gantt charts, and Git integration for efficient project and team management.
    • Reviewers frequently mention the user-friendly interface, easy bug tracking, and seamless integration with other tools as key benefits of using Backlog.
    • Users experienced issues with the mobile app, citing it as less intuitive compared to the web version, and some found the interface cluttered when dealing with larger projects.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Backlog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    77
    Task Management
    49
    Task Tracking
    36
    Project Management
    35
    Simple
    31
    Cons
    Limited Features
    20
    Not Intuitive
    19
    Missing Features
    17
    Poor User Interface
    11
    Learning Curve
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Backlog features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    9.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Nulab Inc.
    Company Website
    Year Founded
    2004
    HQ Location
    Fukuoka, Japan
    Twitter
    @nulabinc
    2,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    119 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Backlog is an all-in-one online tool designed for project management, task tracking, version control, and bug tracking. This comprehensive solution enables teams to seamlessly integrate project and co

Users
  • Software Engineer
  • Software Developer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 49% Small-Business
  • 48% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Backlog is a project management tool that offers features such as bug tracking, task tracking, Gantt charts, and Git integration for efficient project and team management.
  • Reviewers frequently mention the user-friendly interface, easy bug tracking, and seamless integration with other tools as key benefits of using Backlog.
  • Users experienced issues with the mobile app, citing it as less intuitive compared to the web version, and some found the interface cluttered when dealing with larger projects.
Backlog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
77
Task Management
49
Task Tracking
36
Project Management
35
Simple
31
Cons
Limited Features
20
Not Intuitive
19
Missing Features
17
Poor User Interface
11
Learning Curve
10
Backlog features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
9.1
Ease of Use
Average: 8.8
Seller Details
Seller
Nulab Inc.
Company Website
Year Founded
2004
HQ Location
Fukuoka, Japan
Twitter
@nulabinc
2,218 Twitter followers
LinkedIn® Page
www.linkedin.com
119 employees on LinkedIn®
Bugcrowd
(46)4.3 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $5,000.00
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer & Network Security
    Market Segment
    • 43% Enterprise
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Bugcrowd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    11
    Ease of Use
    11
    Team Quality
    11
    Expertise
    7
    Communication
    6
    Cons
    Poor Customer Support
    4
    Poor Interface Design
    3
    Poor UI Design
    3
    Difficult Setup
    2
    Filtering Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Bugcrowd features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    9.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Bugcrowd
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Bugcrowd
    179,885 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2,962 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bugcrowd frees organizations with a low tolerance for risk from chronic talent shortages, noisy tools that breed false positives, and the fear of critical hidden or emerging vulnerabilities. Our SaaS

Users
No information available
Industries
  • Information Technology and Services
  • Computer & Network Security
Market Segment
  • 43% Enterprise
  • 33% Small-Business
Bugcrowd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
11
Ease of Use
11
Team Quality
11
Expertise
7
Communication
6
Cons
Poor Customer Support
4
Poor Interface Design
3
Poor UI Design
3
Difficult Setup
2
Filtering Issues
2
Bugcrowd features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 8.9
8.7
Quality of Support
Average: 8.7
9.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Bugcrowd
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Bugcrowd
179,885 Twitter followers
LinkedIn® Page
www.linkedin.com
2,962 employees on LinkedIn®
Wrike
(4,134)4.2 out of 5
Optimized for quick response
11th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wrike is a comprehensive work management platform designed to help teams and organizations streamline their collaboration, project planning, and task execution. By centralizing all work-related activi

    Users
    • Project Manager
    • Marketing Manager
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 43% Mid-Market
    • 36% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Wrike is a project management tool that organizes tasks, provides multiple task and project views, and offers third-party integrations.
    • Reviewers frequently mention the ease of creating tasks, the helpfulness of email reminders about deadlines, and the tool's ability to improve organization and project completion.
    • Users reported a steep learning curve, difficulty in finding files and conversations, and a lack of features in the mobile version.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Wrike Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    225
    Project Management
    208
    Team Collaboration
    195
    Task Management
    180
    Organization
    153
    Cons
    Learning Curve
    134
    Missing Features
    98
    Not Intuitive
    88
    Task Management
    79
    Complexity
    76
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Wrike features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.3
    Ease of Admin
    Average: 8.7
    8.0
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Wrike, Inc.
    Company Website
    Year Founded
    2006
    HQ Location
    Wrike · 9171 Towne Centre Dr #200, San Diego, CA 92122
    Twitter
    @wrike
    13,835 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,077 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wrike is a comprehensive work management platform designed to help teams and organizations streamline their collaboration, project planning, and task execution. By centralizing all work-related activi

Users
  • Project Manager
  • Marketing Manager
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 43% Mid-Market
  • 36% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Wrike is a project management tool that organizes tasks, provides multiple task and project views, and offers third-party integrations.
  • Reviewers frequently mention the ease of creating tasks, the helpfulness of email reminders about deadlines, and the tool's ability to improve organization and project completion.
  • Users reported a steep learning curve, difficulty in finding files and conversations, and a lack of features in the mobile version.
Wrike Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
225
Project Management
208
Team Collaboration
195
Task Management
180
Organization
153
Cons
Learning Curve
134
Missing Features
98
Not Intuitive
88
Task Management
79
Complexity
76
Wrike features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.3
Ease of Admin
Average: 8.7
8.0
Ease of Use
Average: 8.8
Seller Details
Seller
Wrike, Inc.
Company Website
Year Founded
2006
HQ Location
Wrike · 9171 Towne Centre Dr #200, San Diego, CA 92122
Twitter
@wrike
13,835 Twitter followers
LinkedIn® Page
www.linkedin.com
1,077 employees on LinkedIn®
Jam.dev
(29)4.7 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 79% Small-Business
    • 21% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Jam.dev Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Team Collaboration
    6
    Reporting
    5
    Efficiency
    4
    Features
    4
    Cons
    Bug Management
    2
    Lack of Tools
    2
    Slow Performance
    2
    Connectivity Issues
    1
    Display Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Jam.dev features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    9.7
    Ease of Admin
    Average: 8.7
    9.5
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Jam
    Year Founded
    2020
    HQ Location
    San Francisco, California
    Twitter
    @jamdotdev
    3,478 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Report and resolve bugs 10x faster! Jam auto-captures technical logs, and creates developer-ready bug reports in seconds. No more back-and-forth emails, unnecessary meeting, or confusing screenshot

Users
No information available
Industries
  • Computer Software
Market Segment
  • 79% Small-Business
  • 21% Mid-Market
Jam.dev Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Team Collaboration
6
Reporting
5
Efficiency
4
Features
4
Cons
Bug Management
2
Lack of Tools
2
Slow Performance
2
Connectivity Issues
1
Display Issues
1
Jam.dev features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.9
9.4
Quality of Support
Average: 8.7
9.7
Ease of Admin
Average: 8.7
9.5
Ease of Use
Average: 8.8
Seller Details
Seller
Jam
Year Founded
2020
HQ Location
San Francisco, California
Twitter
@jamdotdev
3,478 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Read Jam.dev Reviews
Sentry
(115)4.5 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

    Users
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 46% Small-Business
    • 37% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Sentry Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Error Tracking
    13
    Ease of Use
    12
    Easy Integrations
    10
    Easy Setup
    9
    Integrations
    9
    Cons
    Error Handling
    5
    Ineffective Alerting System
    5
    Missing Features
    5
    Limitations
    4
    Limited Functionality
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Sentry features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Functional Software, Inc.
    Company Website
    Year Founded
    2011
    HQ Location
    San Francisco, CA
    Twitter
    @getsentry
    18,581 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    391 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

For software teams, Sentry is essential for monitoring application code health. From Error tracking to Performance monitoring, developers can see clearer, solve quicker, and learn continuously about t

Users
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 46% Small-Business
  • 37% Mid-Market
Sentry Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Error Tracking
13
Ease of Use
12
Easy Integrations
10
Easy Setup
9
Integrations
9
Cons
Error Handling
5
Ineffective Alerting System
5
Missing Features
5
Limitations
4
Limited Functionality
4
Sentry features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.4
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Functional Software, Inc.
Company Website
Year Founded
2011
HQ Location
San Francisco, CA
Twitter
@getsentry
18,581 Twitter followers
LinkedIn® Page
www.linkedin.com
391 employees on LinkedIn®
BugHerd
(143)4.8 out of 5
4th Easiest To Use in Bug Tracking software
Save to My Lists
DealsSpecial offer!
20% off: $103.20 (Premium plan, 25 users)
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. T

    Users
    • Project Manager
    Industries
    • Marketing and Advertising
    • Design
    Market Segment
    • 75% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • BugHerd Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    18
    Customer Support
    10
    Team Collaboration
    10
    Feedback
    9
    Easy Setup
    7
    Cons
    Missing Features
    5
    Bug Management
    3
    Filtering Issues
    3
    Integration Issues
    3
    Lack of Tools
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • BugHerd features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    9.4
    Ease of Admin
    Average: 8.7
    9.4
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    BugHerd
    Company Website
    Year Founded
    2011
    HQ Location
    Melbourne
    Twitter
    @bugherd
    1,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BugHerd makes it easy for clients to leave website feedback. They simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track. T

Users
  • Project Manager
Industries
  • Marketing and Advertising
  • Design
Market Segment
  • 75% Small-Business
  • 22% Mid-Market
BugHerd Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
18
Customer Support
10
Team Collaboration
10
Feedback
9
Easy Setup
7
Cons
Missing Features
5
Bug Management
3
Filtering Issues
3
Integration Issues
3
Lack of Tools
3
BugHerd features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 8.9
9.0
Quality of Support
Average: 8.7
9.4
Ease of Admin
Average: 8.7
9.4
Ease of Use
Average: 8.8
Seller Details
Seller
BugHerd
Company Website
Year Founded
2011
HQ Location
Melbourne
Twitter
@bugherd
1,649 Twitter followers
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
Teamwork.com
(1,165)4.4 out of 5
Optimized for quick response
15th Easiest To Use in Bug Tracking software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

    Users
    • Project Manager
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 56% Small-Business
    • 31% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Teamwork.com is a project management tool that allows users to track tasks, due dates, and assignments, and also offers features such as time tracking and budgeting.
    • Reviewers frequently mention the ease of use, the ability to keep track of tasks and deadlines, the helpfulness of the time tracking functionality, and the responsiveness of the customer service.
    • Users reported occasional glitches that can slow down projects, a learning curve for more advanced features, and some confusion with the messaging system and user interface.
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Teamwork.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    85
    Team Collaboration
    77
    Project Management
    67
    Task Management
    62
    Features
    52
    Cons
    Missing Features
    29
    Learning Curve
    27
    Limited Features
    26
    Not Intuitive
    26
    Task Management
    19
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Teamwork.com features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    8.6
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Teamwork
    Company Website
    Year Founded
    2007
    HQ Location
    Cork
    Twitter
    @teamwork
    1 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    555 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably. Deliver work on time and on budget, eliminate client

Users
  • Project Manager
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 56% Small-Business
  • 31% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Teamwork.com is a project management tool that allows users to track tasks, due dates, and assignments, and also offers features such as time tracking and budgeting.
  • Reviewers frequently mention the ease of use, the ability to keep track of tasks and deadlines, the helpfulness of the time tracking functionality, and the responsiveness of the customer service.
  • Users reported occasional glitches that can slow down projects, a learning curve for more advanced features, and some confusion with the messaging system and user interface.
Teamwork.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
85
Team Collaboration
77
Project Management
67
Task Management
62
Features
52
Cons
Missing Features
29
Learning Curve
27
Limited Features
26
Not Intuitive
26
Task Management
19
Teamwork.com features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.9
8.8
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
8.6
Ease of Use
Average: 8.8
Seller Details
Seller
Teamwork
Company Website
Year Founded
2007
HQ Location
Cork
Twitter
@teamwork
1 Twitter followers
LinkedIn® Page
www.linkedin.com
555 employees on LinkedIn®
Kualitee
(165)4.5 out of 5
Save to My Lists
DealsSpecial offer!
20% off: $12/user/month
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

    Users
    • Software Engineer
    • Associate Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 56% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Kualitee Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    15
    Organization
    10
    Test Cases
    7
    Tracking
    7
    Features
    6
    Cons
    Limited Customization
    3
    Integration Issues
    2
    Lack of Tools
    2
    Performance Issues
    2
    Performance Lag
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Kualitee features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.8
    Ease of Admin
    Average: 8.7
    8.9
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Kualitatem
    Company Website
    Year Founded
    2010
    HQ Location
    New York, US
    Twitter
    @Kualitee
    376 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    153 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kualitee is an AI-powered test management platform designed to assist software testing teams in streamlining their testing processes and delivering high-quality software more efficiently. Kualitee cat

Users
  • Software Engineer
  • Associate Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 56% Mid-Market
  • 36% Small-Business
Kualitee Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
15
Organization
10
Test Cases
7
Tracking
7
Features
6
Cons
Limited Customization
3
Integration Issues
2
Lack of Tools
2
Performance Issues
2
Performance Lag
2
Kualitee features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.8
Ease of Admin
Average: 8.7
8.9
Ease of Use
Average: 8.8
Seller Details
Seller
Kualitatem
Company Website
Year Founded
2010
HQ Location
New York, US
Twitter
@Kualitee
376 Twitter followers
LinkedIn® Page
www.linkedin.com
153 employees on LinkedIn®
Progress Telerik Fiddler
(166)4.4 out of 5
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
    • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fiddler, backed by Progress, gives you a trusted and secure family of web debugging proxy tools and troubleshooting solutions to address your entire software engineering team's HTTP(s) debugging pain

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 40% Mid-Market
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
    • Progress Telerik Fiddler Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Simple
    2
    Features
    1
    Flexibility
    1
    Intuitive
    1
    Cons
    Connectivity Issues
    1
    Expensive
    1
    Limited Features
    1
    Pricing Issues
    1
    Slow Performance
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
    • Progress Telerik Fiddler features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 8.9
    7.9
    Quality of Support
    Average: 8.7
    8.5
    Ease of Admin
    Average: 8.7
    8.1
    Ease of Use
    Average: 8.8
  • Seller Details
    Expand/Collapse Seller Details
    • Seller Details
    Seller
    Progress Software
    Year Founded
    1981
    HQ Location
    Burlington, MA.
    Twitter
    @ProgressSW
    50,056 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3,615 employees on LinkedIn®
    Ownership
    NASDAQ:PRGS
Product Description
How are these determined?Information
This description is provided by the seller.

Fiddler, backed by Progress, gives you a trusted and secure family of web debugging proxy tools and troubleshooting solutions to address your entire software engineering team's HTTP(s) debugging pain

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 40% Mid-Market
  • 35% Enterprise
Progress Telerik Fiddler Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Simple
2
Features
1
Flexibility
1
Intuitive
1
Cons
Connectivity Issues
1
Expensive
1
Limited Features
1
Pricing Issues
1
Slow Performance
1
Progress Telerik Fiddler features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.9
7.9
Quality of Support
Average: 8.7
8.5
Ease of Admin
Average: 8.7
8.1
Ease of Use
Average: 8.8
Seller Details
Seller
Progress Software
Year Founded
1981
HQ Location
Burlington, MA.
Twitter
@ProgressSW
50,056 Twitter followers
LinkedIn® Page
www.linkedin.com
3,615 employees on LinkedIn®
Ownership
NASDAQ:PRGS
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204 Listings in Bug Tracking Available

Bug Tracking Topics

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Learn More About Bug Tracking Software

What is Bug Tracking Software?

Bug tracking helps developers manage issues and errors in an organized, transparent way. Developers can easily discover, categorize, and prioritize bugs to facilitate efficient solutions and keep workflow clean. Users can also benefit from the ability to report bugs on the front end, which in turn helps facilitate comprehensive problem solving on the back end.

Similar to application performance monitoring (APM) software, bug tracking software is used to ensure applications run smoothly and the user experience is as intended. Bug tracking software specifically tracks and explains how to reproduce bugs so they can then be resolved by the development or quality assurance (QA) team.

Key Benefits of Bug Tracking Software

  • Alerts back-end developers to front-end user issues
  • Tracks reproducible bug history and status
  • Provides a clear, centralized overview of development requests and their state
  • Assists in defining the product roadmap

Why Use Bug Tracking Software?

Organized development — Bug tracking software categorizes, flags, tags, and prioritizes bugs to keep the development environment clean. Most bug tracking software even features task assignment functionality to keep workflows organized and on schedule.

User trust and ratings — Bug tracking software makes back-end developers aware of front-end user frustrations quickly, whether through full stack monitoring or user reports. Good bug tracking can make or break an application’s success on the market, because the longer bugs go unresolved, the less faith users will have in the product and the team behind it. Bug tracking software makes it easy to resolve bugs efficiently and promptly, fostering user trust and mitigating nasty, negative reviews.

Who Uses Bug Tracking Software?

Software developers — Especially on smaller teams, all software developers benefit from using bug tracking software. When implemented well, the software becomes a seamless part of the development workflow.

QA testers — In large-scale development environments with dedicated QA testing, QA testers use bug tracking software to flag bugs they encounter and alert developers in an organized way.

Bug Tracking Software Features

User reports — Software bugs are often discovered by users. With bug tracking software, developers can get valuable information from user reporting of bugs. The scope, significance, and circumstances of a bug become clearer to developers with user reports.

Workflow organization — Bug tracking software makes development more efficient by organizing bugs by priority, similarity, and milestone dates. The software seamlessly incorporates with a team’s workflow and allows teams to distribute bug handling tasks to keep things on schedule and running smoothly.

Crash analytics — When crashes happen, bug tracking software makes it easier for developers to determine the circumstances that led to the crash. By monitoring and recording the development environment, the software can recreate and provide details on crash scenarios.