Weave Reviews & Product Details - Page 30

I like how easy we can communicate with our patients and everyone can see who sent the last message or talked to the patient. Review collected by and hosted on G2.com.

The new update to the messages. It makes it harder to know if someone replied to the patient. I liked the old unread tab better and wish it would show if someone did read the message who opened it. Messages are falling through the cracks now. Review collected by and hosted on G2.com.

I love that everything I need to use is here! I don't have to use another app for faxing or texting. It is all in one! Review collected by and hosted on G2.com.

Customer service takes a long time to get back to you. Review collected by and hosted on G2.com.

Nothing at all was sold promises that Weave didn't keep. Review collected by and hosted on G2.com.

Mobile app! Connectivity, integration or lack of, customer service, sales, functionality. Review collected by and hosted on G2.com.

Immediate ability to see incoming faxes, texts and phone messages is great. The team chat is useful for speeding up checkouts. Review collected by and hosted on G2.com.

We were told we could customize our forms, that the Weave team would work with us to personalize them. which turns out to be a flat-out LIE. The wellness form is of no use at all. Same with the fax cover. NOPE. We'd have to do it manually. Also, the initial install was a nightmare. We didn't get all our phones set up immediately, and then the promised on-site tech never came the day we went live. It was a very busy day and suddenly boom, we had a whole new phone system to use. What a hoax. Review collected by and hosted on G2.com.

The ability to text to and from with patient to communicate a number of functions, shoot texts for patient reviews on Google, screen calls and view missed calls, & having access to all patients through the Weave system on your desktop Review collected by and hosted on G2.com.

I don't want to have to pay for Payments. The monthly bill is already high. Review collected by and hosted on G2.com.

I love the real-time communication that can be achieved through texting Review collected by and hosted on G2.com.

I wish that companies who use multiple locations, like ours, had more capabilities to customize automatic reminders. Be location specific, etc. Review collected by and hosted on G2.com.

The ability to pre-set automated messages, and the ease of communication with our patient base Review collected by and hosted on G2.com.

Cold burritos. Seriously, Weave is great Review collected by and hosted on G2.com.

Weave has so many features that allow us to do our job quickly and efficiently without making it complicated. It is clean and simple to use. Review collected by and hosted on G2.com.

I want to be able to make custom Newsletters that are mass emailed to my patients. This is not available to do at this time, yet seems like something that should be. Review collected by and hosted on G2.com.

Weave has made it easier for our customers to interact with our office. The texting feature has been very popular with our customers. We have noticed a significant increase in appointment bookings because of how easy it is to communicate with our customers. Review collected by and hosted on G2.com.

It does not yet integrate entirely with our practice management software, Dentrix Ascend. Review collected by and hosted on G2.com.

Weave allows us to communicate with our patients wherever we are, whether in the office or out. Love the Mobile App! Love the text feature, integration with our scheduling software, call forwarding functions, and text-to-pay. Review collected by and hosted on G2.com.

Because Weave does not fully integrate with our scheduling platform, we can not make some changes through the Weave system until we are back at the office. Review collected by and hosted on G2.com.