# Spruce Health Reviews **Vendor:** Spruce **Category:** [Telemedicine Software](https://www.g2.com/categories/telemedicine) **Average Rating:** 4.7/5.0 **Total Reviews:** 338 ## About Spruce Health Spruce Health is an all-in-one HIPAA-compliant platform built for healthcare that puts calls, voicemails, texts, secure messages, fax, video, and telemedicine all in one place. Spruce can power your entire practice's phone system with VoIP phones and phone trees. For advanced practices, Spruce provides an after-hours phone solution, bulk messaging, workflow automation, payments, schedule and saved messages, and EHR integrations. ## Spruce Health Pros & Cons **What users like:** - Users find Spruce Health's interface quite **easy to use** , ensuring a smooth experience in client communications. (16 reviews) - Users commend the **responsive and helpful customer support** of Spruce Health, enhancing their overall experience with the platform. (11 reviews) - Users value the **efficiency** of Spruce Health, enabling seamless communication and quick resolution of issues for their practice. (10 reviews) - Features (9 reviews) - Helpful (9 reviews) - Users value the **easy and secure communication** features of Spruce Health, enhancing their client interactions efficiently. (8 reviews) - Users appreciate the **convenient patient communication features** of Spruce Health, enhancing interaction and accessibility for clients. (8 reviews) - Setup Ease (8 reviews) - Affordable (7 reviews) - Users value the **reliable text messaging** feature of Spruce Health, enhancing client communication and convenience greatly. (7 reviews) **What users dislike:** - Users are frustrated by the **limited features** requiring higher subscriptions and client account creation for communication. (8 reviews) - Users are frustrated by **missing features** , such as mandatory client accounts for HIPAA compliance limiting messaging functionality. (6 reviews) - Users find the **commonly high costs** of Spruce Health challenging, especially for small practices needing tailored services. (5 reviews) - Users face **messaging issues** due to clients needing accounts for HIPAA compliance, limiting effective communication. (5 reviews) - Users express concerns about **poor integration** with EHR systems, hindering seamless communication and workflow efficiency. (5 reviews) - Users find **limited access** frustrating, with insufficient login options and lack of tailored packages for different organization sizes. (4 reviews) - Limited Communication Features (4 reviews) - Users express concerns about **billing issues** , citing high costs and unmet needs for sub-accounts and customization. (3 reviews) - Users find the **call issues** inconvenient, especially with the confusing dialing and quick response requirements. (3 reviews) - Integration Issues (3 reviews) ## Spruce Health Reviews ### 1. Spruce Health API Integration (with Keragon) Saved Me Hours Every Month **Rating:** 5.0/5.0 stars **Reviewed by:** Christoffer L. | Therapist / Practice Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Spruce Health?** I love that I can connect an automatic function to it. I used to spend about four hours a week sending out cancellation emails. I'm a mental health therapist that runs my own private practice, but with Spruce Health's Communicator plan and API integration, I was able to create an auto text feature using the Keragon AI workflow program. It has saved me a ton of time and mental energy. Very grateful to have found Spruce Health! **What do you dislike about Spruce Health?** There's a little bit of a learning curve with all the different options, but because the support has been great, it hasn't been too much of a hurdle. **What problems is Spruce Health solving and how is that benefiting you?** I love the API integration. It's allowed me to set up an auto-texting feature to notify people on my wait list when I have openings. It's saving me at least four hours a month. ### 2. Great Messaging and Telehealth, but Reliability and Upgrade Costs Hold It Back **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Spruce Health?** Ability to both have messaging and telehealth visits. Ability to collect payments using linked Stripe account. Generally high quality communications as long as both parties have adequate bandwidth. Easy to set up. Easy to have away messages. I essentially use this app daily. **What do you dislike about Spruce Health?** Reliability and difficulty some patients have receiving calls (patients have told me, for example that they hear no ring and saw no pop-up, despite obviously being signed in.) Customer service is not always helpful. Lack of ability to have three way calls (making it hard, for example, to involve language interpretation and to have a patient's family member connect if they are not in the same location.) Some features which would be helpful, such as screening non-urgent messages to not alert me in the middle of the night (such as payments and requests for refills and appointment confirmations) require an expensive upgrade, that all participants must accept, making cost go from affordable to not affordable. Some patients have older phones with little storage space making it hard for them to download the application and therefor would be easier for them to use a service such as Doxy. **What problems is Spruce Health solving and how is that benefiting you?** Spruce hasn't really solved any business problems. I originally started using Doxy, with free service, but found the quality lacking. Also, the ability to collect funds is very useful, but Doxy, even the paid version, doesn't allow for messaging which Spruce does. ### 3. Effortless Setup and Seamless Business Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Erin M. | Licensed Professional Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Spruce Health?** It's been really simple to implement and use. I love that I can have a separate phone line on my current phone that is easily distinguishable from my personal line. Downloading the app and using it on my personal cell was a breeze. I had some issues with confirming my business EIN and customer service was helpful in navigating that and communicating with me along the way. I love that clients can easily call me any time and the voicemail transcription is amazing. I use this daily with my work and am so glad to have found an easy to use platform that fits my needs! **What do you dislike about Spruce Health?** My biggest gripe is that some of the features I'd really like require the Communicator Plan which is twice the price. For a new person in solo private practice it doesn't make sense to pay that much at the moment, but setting office hours etc. would be nice. **What problems is Spruce Health solving and how is that benefiting you?** Having a separate, HIPAA compliant voicemail/texting option for clients without having a separate physical phone. ### 4. Easy to Use, Even Better Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Spruce Health?** Starting a private practice is overwhelming, but Spruce Health has been the easiest part of my setup. The interface is incredibly intuitive—I was able to get my business line and secure messaging running in minutes. It feels like it was designed by people who actually understand a clinician’s workflow. **What do you dislike about Spruce Health?** When someone calls my Spruce number, my phone often displays my own Spruce number rather than the patient’s name or number. This makes it hard to know who is calling before I pick up. **What problems is Spruce Health solving and how is that benefiting you?** I was nervous about porting my business number over, fearing I’d lose connectivity or hit a technical wall. Spruce made the entire process seamless. Their tech support is fantastic—they didn't just point me to a FAQ page; they actually guided me through and ensured my number transfer went off without a hitch. ### 5. Boosted Our Mental Health Practice Communications **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Spruce Health?** I like that Spruce Health gives so much clarity on how to set up operations. It provides a lot of different options on how I can make it automated when someone contacts the company. The phone tree is really good, as well as the set time schedule on who would be contacted, based on the time of day, vacations, etc. **What do you dislike about Spruce Health?** I think Spruce Health could provide an included phone tree option under the basic plan instead of having to upgrade to the Communicator plan. **What problems is Spruce Health solving and how is that benefiting you?** I use Spruce Health for a business phone within my mental health practice. It enables patients to contact the main line with a phone tree for mental health or psychiatry. It ensures HIPAA compliant communication within the company. ### 6. A Must-Have for Private Practices **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. **Reviewed Date:** February 04, 2026 **What do you like best about Spruce Health?** I use Spruce Health for my private practice, and it is a great platform that helps me connect with my clients via phone and text message. It's wonderful for secure faxing, which I utilize a lot, and it makes me feel comfortable and confident that my clients' information is secure. I really love how helpful the people are that work there, with a really quick response time, which is very helpful. If I have an issue, I can reach out to them, and they are very quick to respond. I also appreciate that when Verizon Wireless was down, Spruce was not, so I was able to communicate with my clients via the computer through text, which was incredibly helpful. The initial setup was incredibly easy, and the support was seamless. **What do you dislike about Spruce Health?** I do not have anything that I dislike **What problems is Spruce Health solving and how is that benefiting you?** I use Spruce Health to connect with my clients via phone and text, even when Verizon was down. It's great for secure faxing, making me confident about client privacy. ### 7. Spruce Streamlines HIPAA-Compliant Patient Communication and Care Continuity **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley Z. | Physician / Internist, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2026 **What do you like best about Spruce Health?** Spruce is an asset to our practice. It allows us to communicate effectively and efficiently with our patients in a HIPPA compliant manner with the ability for our support staff to view the conversation and assist accordingly. Patients created in our EHR automatically have a profile created in spruce. Lastly, the ability to create a note in the patient’s chart from the messages assists with continuity of care and helps keep our records up to date! **What do you dislike about Spruce Health?** Learning curve with the technology and utilizing the yealink phones. **What problems is Spruce Health solving and how is that benefiting you?** Effective communication with patients. ### 8. Easy to Navigate Telehealth Across Text, App, Browser, and Fax **Rating:** 5.0/5.0 stars **Reviewed by:** Jill D. | Therapist/Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Spruce Health?** It’s very easy to navigate, and I love that I can text, use the app and the browser for my telehealth sessions, and fax as well. I’ve been using it for years, and I wouldn’t choose any other company. **What do you dislike about Spruce Health?** Nothing. I love everything about it and do not have any issues with it at all. **What problems is Spruce Health solving and how is that benefiting you?** They’re always updating their systems to improve things and make the system work as well as possible for their providers. ### 9. Auto Replies to Missed Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Ethany M. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about Spruce Health?** I LOVE that I can set up auto replies to missed calls. I own and operate my own business and when I'm with clients I can't answer the phone. The auto reply feature has been incredibly helpful in retaining new clients for me! This app has basically paid for itself at this point. **What do you dislike about Spruce Health?** My only issue was the learning curve with the online portal and getting everything set up. I needed a lot of help from support (who was very helpful) and I asked Gemini AI a ton of questions to understand call flows. **What problems is Spruce Health solving and how is that benefiting you?** Auto replies, staying HIPAA-Compliant, feeling more secure texting clients, away messages or out-of-office responses to texts/calls. All of it has been amazing really. ### 10. Excellent for Large-Group Organization with Messaging, Scheduling, and SMS/MMS Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Spruce Health?** Large-group organization, internal messaging, scheduling message feature, team chat, use without a portal, SMS/MMS sharing, after-hours responders, API sharing. Great ease of implementation for new users, the customer support is superb, and I use it every day all day long. **What do you dislike about Spruce Health?** I cannot think of anything that I dislike; everything is perfect! **What problems is Spruce Health solving and how is that benefiting you?** I run a multistate telemedicine clinic with multiple providers and support staff. I use the scheduling feature to send appointment reminders, set staff reminders, create dose-increase reminders for patients on medication titrations at home, and follow up with people who presented in crisis a couple of days later. I also prioritize patients in crisis using the star feature. Overall, it solves the challenge of coordinating a dozen staff members and thousands of patients across the US by giving us a central place to connect and stay organized. ### 11. Easy to Use, Real-Time Phone/Fax/Messaging That We’d 10/10 Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah M. | Psychiatric Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Spruce Health?** I love the ease of use! Its everything. Phone/fax/messaging system and we can all see whats going on in real time. 10/10 recommend! **What do you dislike about Spruce Health?** the basic plan we outgrew when our practice started growing- but the communicator plan is wonderful. **What problems is Spruce Health solving and how is that benefiting you?** communication with clients/ families/ collaborating providers/insurances/ pharmacies ### 12. Excellent, Convenient Phone Systems for Private Practice **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy A. | CEO, Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Spruce Health?** We have been using Spruce in our private practice for 2 years now. I cannot emphasize with words alone how great Spruce has been for us. First and foremost, it’s reliable. This is so important & unfortunately that’s not always the case with other phone systems out there. It’s convenient. Texting is the new standard outreach practice. Patients appreciate the ability to text with the office on their own schedules. We appreciate the ability to set auto replies for after hours or schedule follow up touch points for a later date so it doesn’t fall through the cracks. The recent updates to self-serve phone trees has been great too. Finally, the value you get for the price is great! **What do you dislike about Spruce Health?** I don’t care for the lack of a phone number to call for assistance, but that seems to be the standard for a lot of companies anymore. I will say that they are pretty quick in answering any questions through the chat & we haven’t needed to reach out very often. **What problems is Spruce Health solving and how is that benefiting you?** Communication barriers ### 13. Best decision I made since starting my business **Rating:** 5.0/5.0 stars **Reviewed by:** Gina R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Spruce Health?** Spruce helps me keep my faxing, messaging, phone calls and marketing all-in-one. The staff are fantastic and helped me get my fax number from another platform. I love that my clients get to choose what works best for them; integrate the messages in their texts or separate it into the private app. From day one I was up and running with my phone. I use it every day. **What do you dislike about Spruce Health?** I wish that I had different sections for the messages and the faxes. I dont want them to be mixed together. I hope to get to learn more about using the tags to more efficiently send information to my groupings of clientele. **What problems is Spruce Health solving and how is that benefiting you?** Not totally sure how to answer this. I know they are working with neurodivergent people and putting on meetings or trainings where the presenters are offering us information on running a business that has good boundaries, expectations, and using behaviors like pacing, chunking and prioritizing to be as successful as possible within our own abilities. I feel very empowered. ### 14. Great HIPPA compliant communication service! **Rating:** 5.0/5.0 stars **Reviewed by:** Yelena K. | RN (Telemetry), Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Spruce Health?** Spruce is very convenient and very easy to use. It provides what I need to communicate with clients and it is HIPPA compliant. It is easy to use, I can store my clients contacts with pertinent information, and it allows for sending of documents. This is a great service for a very reasonable price. **What do you dislike about Spruce Health?** It took a long time to get permission to send text messages even after paying for that add on service. **What problems is Spruce Health solving and how is that benefiting you?** It is providing HIPPA compliant communication platform. ### 15. User-Friendly and Straightforward, with Quick Support from Spruce **Rating:** 5.0/5.0 stars **Reviewed by:** stephanie t. | Mental health professional , Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about Spruce Health?** It is user friendly and straight forward **What do you dislike about Spruce Health?** It was a little difficult to figure out how to create my email, but Spruce was quick with a response to find it and wasn't a problem **What problems is Spruce Health solving and how is that benefiting you?** Spruce provides me with a secure email and phone number so I can start my business and protect my personal information ### 16. Great System for Mental Health Private Practice **Rating:** 4.5/5.0 stars **Reviewed by:** Megan A. | Licensed Mental Health Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Spruce Health?** This platform has so many great features at the lowest cost tier, which has been helpful as an individual practice owner. I can track notes, use templates, and tag conversations. I’m likely not using more than half of the features found on Spruce and it is significantly better than the last 2 services I've used for phone services in the last year and a half!! **What do you dislike about Spruce Health?** My biggest dislike would be that some of the features require a higher tiered subscription, like auto replies to missed phone calls, for instance. **What problems is Spruce Health solving and how is that benefiting you?** I really needed a place that felt secure for my clients to communicate with me. It keeps contacts separate from my phone contacts. And it allows me to keep notes of conversations or contact with clients in the conversation, which means I can track that immediately and transfer to my EHR when I’m able to do it all at once. My EHR already has a secure portal, but it is a great feature that I would likely also be using more of in Spruce if mine did not. ### 17. If I could fix 2 things, it would be a 10 **Rating:** 4.0/5.0 stars **Reviewed by:** Riyon H. | LMHC/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Spruce Health?** I like that Spruce Health offers fax, messaging, client secure messaging, video and phone options. It's fairly easy to use. Most customer support is done via the app or in the website portal. It was easy to set up although I am in private practice by myself. While it's not a "one stop shop," it does the job and it's affordable. To my knowledge it does not have third party API integration with EHR's like Simple Practice. I use it daily. I know you can pay people to set up the phone trees and other items for large organizaitons. **What do you dislike about Spruce Health?** The biggest downside here is that clients MUST make an account for messages to be HIPAA compliant. I get clients who text the number but won't make an account. I then can't respond back because it's not HIPAA compliant. Also, when they do make an account, any messages they sent prior do not show up for easy archiving. I can send an invite but many do not make an account limiting it's functionality. Paubox has introduced a feature where they can text the number w/o making an account. Paubox does automatic end to end encryption in their app. I have not used it frequently as I use chart chat if they won't make an account. My second wish is that they added e-mail for a "one stop shop." Integrating with an EHR would be great but I know third party API has it's own challenges. **What problems is Spruce Health solving and how is that benefiting you?** It offers phone calls, video, messaging and fax via app or the website. It's compatible with my iPhone, Android Tablet and Windows based computer. ### 18. Love the Secure Line: Internal Notes and Texting Shine **Rating:** 5.0/5.0 stars **Reviewed by:** Alexi G. | Collaborative Care Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2026 **What do you like best about Spruce Health?** I really love the secure line, especially the internal notes and texting features. **What do you dislike about Spruce Health?** The only thing I don’t like is that Psychology Today notifies me in Spruce every time I get a call which is redundant and adds extra logs to the thread and makes it confusing for me. **What problems is Spruce Health solving and how is that benefiting you?** It provides secure texting, a dedicated phone line, and voicemail to help maintain industry standards and HIPPA compliance. ### 19. Perfect HIPAA-Compliant Phone Service for Solo Practitioners **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole K. | Pediatric Neuropsychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Spruce Health?** As a solo practitioner, it has been exactly the phone service I was looking for regarding HIPAA compliance, keeping costs at a minimum, and auto responses. It is very easy to use. **What do you dislike about Spruce Health?** When a patient is calling me, I can only see my number, and not the number that is actually calling. **What problems is Spruce Health solving and how is that benefiting you?** As a solo practitioner, it has been exactly the phone service I was looking for regarding HIPAA compliance, keeping costs at a minimum, and auto responses. It is very easy to use. ### 20. Strong Compliance Functionality, Limited Human Support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Spruce Health?** The functionality is there, you can probably do whatever you need to do while being compliant **What do you dislike about Spruce Health?** There's no support phone line so you can't just call a human with questions. They really want you to sift through their online documentation **What problems is Spruce Health solving and how is that benefiting you?** HIPAA-compliant communications and reliably deliverable SMS messaging. ### 21. Spruce Humiliated Me in Front of My Entire Staff – Avoid This Platform **Rating:** 0.0/5.0 stars **Reviewed by:** Lee S. | Faculty, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about Spruce Health?** Spruce was a decent unified platform—text, fax, voicemail—all under one roof. That’s where the compliments end. **What do you dislike about Spruce Health?** Their support is non-existent, and their “chat” is a useless AI wall. I tried to send a private support message voicing real frustration—like a normal clinician running a busy practice would—and their platform blasted it to my entire clinical team. My words, intended for Spruce Support, were sent to everyone. It was humiliating, morale-crushing, and completely avoidable. No warning. No safeguard. No sense of what “professional discretion” even means. No one at Spruce has responded in any meaningful way. It feels like a tech company that’s scaled for money, not care. Spruce Health feels like a cautionary tale of what happens when you mix bad UX design, poor customer support, and zero accountability into something meant to support mental health professionals. I’m a licensed therapist running a full team. When I reached out for support in frustration—calling out the lack of human contact—I never imagined their system would distribute my private comments to my entire staff. The emotional damage and embarrassment were real. Spruce Support? There is none. Just a chatbot and silence. It’s 2025—if you’re going to handle HIPAA-sensitive communications, you’d better understand professional boundaries and basic logic. This isn’t just bad software—it’s organizational negligence disguised as a tech solution. **What problems is Spruce Health solving and how is that benefiting you?** Nothing now **Official Response from Carrie Scott:** > Thank you for sharing your experience. We're sorry to have let you down and for any frustration this situation caused. Your feedback here highlights areas where we can improve our platform's user experience and our support process, and we’re appreciative of this. While Spruce is designed for collaboration and transparency, we recognize there are times when discretion is the priority. We've reviewed your experience with our product team and are actively working on ways to prevent this situation from happening again, by making the organization-wide nature of in-app support clearer and also by making it easier to create a private connection with our support team. Regarding support, we want to assure you that you are always communicating with a human on our team. We do not use AI or chatbots, and only leverage automated messaging in very limited circumstances that will be evident in context (e.g., an after-hours response to explain expected response times). And, while your default connection to Spruce support is visible to all teammates in your organization, private conversations with our team can be initiated at any time. We've reached out to you directly to address this further, and we hope to connect with you soon. We appreciate you giving us the opportunity to improve. ### 22. Going Great for Solo Provider **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy A. | Owner / Provider, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2025 **What do you like best about Spruce Health?** Nice intuitive flow, great customer service, and EMR integration. I currently have the basic, and wish they had a “try it before you buy it” option to see what the higher tier provides. But otherwise, the features of even a basic account are plenty to efficiently and effectively run my medical practice. I’ve had a few telemedicine calls and those went well, good quality video and audio. I just started getting into the saved messages feature, but like it so far. **What do you dislike about Spruce Health?** As above, I do wish they gave basic tier clients a trial of the “Communicator” level to see if the upgrade features are worth doubling the price. **What problems is Spruce Health solving and how is that benefiting you?** Spruce is the Cloud economy’s comprehensive phone service: telemedicine, multiple lines, texting, communication automation. ### 23. Spruce - an integration heaven! **Rating:** 5.0/5.0 stars **Reviewed by:** Chaitanya S. | Company DIrector, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Spruce Health?** What I like best about Spruce is how incredibly intuitive and user-friendly it is. From day one, our entire team was able to navigate the platform with ease, which made the transition effortless. The seamless integration with Elation has been a game-changer, allowing us to keep our workflows connected without adding extra steps or complexity. Communication with patients and between staff has never been smoother. Another thing we truly value is the cost efficiency—Spruce offers powerful features without the heavy price tag you often see with other platforms. It has streamlined our processes, improved our team’s productivity, and created a much better experience for our patients. Spruce really stands out as a solution that combines simplicity, functionality, and value all in one. **What do you dislike about Spruce Health?** If there’s one thing I wish Spruce would improve, it would be the ability to customize intake forms more fully. Having them sync with Elation in the same seamless way Elation’s own forms do would make the workflow even smoother. It’s a small area for improvement in an otherwise outstanding platform, but if Spruce added this functionality, it would take the experience to an entirely new level. **What problems is Spruce Health solving and how is that benefiting you?** Spruce Health has been a tremendous solution for us, both in our medical practice and in our medspa. It has solved the challenge of keeping patient and client communication organized, secure, and efficient. Before Spruce, we were juggling multiple platforms and constantly worried about missed messages or delays. Now everything—calls, texts, telehealth, and team messaging—flows seamlessly in one place. The integration with Elation has been especially valuable on the clinical side, keeping documentation and communication in sync and reducing the risk of errors. For our medspa, Spruce has made it easy to manage scheduling, intake, and follow-up care, all while maintaining a professional and responsive client experience. The biggest benefit has been the time saved and the improved experience for both our team and our patients/clients. Staff productivity is higher, communication is clearer, and patients feel more connected to us. Whether in primary care or aesthetics, Spruce has elevated the way we deliver care and service. ### 24. Spruce places a premium on customer satisfaction and has quality product for healthcare professional **Rating:** 5.0/5.0 stars **Reviewed by:** Roland A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** The customer service is very helpful. I needed help re-routing my number to a call center and the Spruce team went above and beyond trying to ensure that everything was working. They always answer my questions in a timely manner and the product is always working without issue. **What do you dislike about Spruce Health?** There are not really any disadvantages that I don't like. **What problems is Spruce Health solving and how is that benefiting you?** Spruce helps to ensure my communications with clients are private and confidential. It is a secure, HIPAA-complaint way to talk to clients versus free platforms like google voice that does not have protective security features. ### 25. Great Integration, But Lacks Visual Caller ID for Business Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey E. | Practice Owner, Board-Certified Psychiatrist, Small-Business (50 or fewer emp.) **Reviewed Date:** October 14, 2025 **What do you like best about Spruce Health?** The device features a cell phone interface, verbal caller ID, and combines text, fax, and phone functions in one integrated system. **What do you dislike about Spruce Health?** There is no visual caller ID on the cell phone, which I find inconvenient. I would really appreciate a feature that shows when a call is coming in to the business number and displays the caller’s information, instead of having to answer the call first just to find out who is calling. **What problems is Spruce Health solving and how is that benefiting you?** This service offers all the essential telecommunications features needed for managing a private medical practice, including phone, text, and fax capabilities. ### 26. Can't Imagine Running My Practice Without Spruce **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal L. | Owner, PMHNP, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Spruce Health?** The ease of use of Spruce, not only for myself and other providers but especially for even my most technically challenged patients is what I love most about Spruce. having all my communications in one place keeps me organized. I love the tagging feature to assign to other providers. **What do you dislike about Spruce Health?** Some small things such as being able to have the business logo on fax cover sheets and being able to customize the face sheet with page count would be great. A subnote under patient name that's visible with all interactions (to identify if it's the parent or guardian of a patient, or nickname). Lastly, it would be nice if there were a way to have a sub account type for a lesser amount of money. Id like to communicate with my billing and accounting staff in Spruce to allow for use of patient names but there's no need for them to have full use of the Spruce services. **What problems is Spruce Health solving and how is that benefiting you?** N/A ### 27. Spruce is great for Private Psychiatric Group practices **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle Z. | Psychiatric Clinical Nurse Specialist; Owner, Clinician, Consultant , Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about Spruce Health?** I love that Spruce is customizable to my practices needs. I credit spruce with reducing our admin time and allowing us to manage our practice with less admin staff. I find their support to be great. Latoya Irving who has been helping us make some updates recently has been extremely helpful for our practice and has been very responsive. Our set up on Spruce Health allows patients to make and cancel their own appts through the app by directing them to our hippa compliant forms and scheduling website. It also allows them to request refills without needing our staff to go through hundreds of phone calls for refill requests. Patients can also update their demographics there. When patients have appointments we have it assign it to their provider when they click their providers name, which alerts their provider that the patient is there and from there they can fill out screening tools. Spruce Health has taken a large administrative burden off of our practice. Spruce can be as simple or as specific as you'd like to make it. Highly recommend. **What do you dislike about Spruce Health?** I would love if spruce had integrated HIPPA compliant forms of their own. I'd love if we could have more than one person on the same video call which I know they are working towards! Also would love if we could use a practice backdrop behind us during the call. These are all small things. Spruce really has been great and can’t say enough wonderful things about the product and team **What problems is Spruce Health solving and how is that benefiting you?** reduces need for more admin staff and allows patients to access needed information and make requests more easily. Allows us to automate many practice workflows. ### 28. Great for DPC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Spruce Health?** It makes it easy to organize patients and text requests. We haven't received any complaints of use from patients. **What do you dislike about Spruce Health?** I wish there was a way to report to employers usage data from their employees. I.e. how many "touches" there are due to text messages, so employers can measure usefulness as part of their DPC experience. **What problems is Spruce Health solving and how is that benefiting you?** HIPPA compliance and organizing patients within a texting system. ### 29. Spruce is perfect for my small therapy group practice! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Spruce Health?** Spruce is a great match for my team of therapists and our virtual assistant. I love that we can 'tag' our VA privately in messages when we are ready to hand off a client to her scheduling or billing abilities. And being able to assign message threads to a specific clinician or caseload keeps the feed from clogging up and distracting everyone unnecessarily. It's also been easy to add or delete users as my team changes and grows. **What do you dislike about Spruce Health?** In the beginning, when my team and I were sending 'internal' messages (not meant for client's eyes) we make lots of accidents and accidentally send them to the client instead! But we quickly learned that we could set our default messaging preference to 'internal' - now, no clients ever accidentally see internal messages because we have to intentionally choose to communicate in the client field every time. **What problems is Spruce Health solving and how is that benefiting you?** Spruce gives us the opportunity to do telehealth and client messaging all in one place easily. I also like that both me and my clinicians can tag-team messages from clients to give prompt responses to those who need our care and attention. ### 30. Spruce is a happy surprise with continuous growth, new opportunities, education, & amazing kindness. **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Monika A S. | Medical Doctor, Owner/Founder and CEO of practice - Main Clinician, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2025 **What do you like best about Spruce Health?** The most helpful thing about Spruce is the support. Always accessible and currently not AI directed which is very appreciated. Always quick to answer with understanding and kindness and open to helping not only in various platform situations, questions, but also in payment and financial situations. I have been a long-term client and I don’t plan on going anywhere. It is not a letdown that’s for sure. I have referred multiple times. Many positives other than this. **What do you dislike about Spruce Health?** I believe that for me as a sole provider organization became a problem as someone who began with very few patients 4 years ago. Forward to now, the long list of wonderful patients and professional contacts along with new patient calls adding to multiple calls of other kind became overwhelming. I do not have an extra person to help me organize them. I began on the platform when it operated in a different way and my organization was haphazard. As Spruce grew and evolved at a level I did not really predict, more organizational methods were developed. Unfortunately, with limited time, I left my account usually as it was and organization became more difficult. I think the organization is or can be easily done with tags and making lists, etc., I think I am beyond help! Or simply need help of another person. I did ask about this concern and the support staff was great. I did get directions and explanations of uses of the different methods to organize and am aware where they are and that thry are accessible. Now partly using some methods but without a good flow, I still over-tag and am a mess. I am an over-organizer - meaning that in the end am not organized at all. I believe I would love it if there were workflows to organize easily focused around established practices and long lists. Also - signing in and not seeing the inbox of everything at once at first glance and be barraged by messages and phone calls immediately would help for those of us that are more sensitive and overwhelmed easily. **What problems is Spruce Health solving and how is that benefiting you?** Spruce Health is providing me with secure messaging and a phone number with absolutely wonderful connection so that I can be in touch with my patients. It provides for the telehealth that I do not do a lot, so therefore, I don’t have to pay for another service as this is included. It would not make sense for me to buy and pay for a telehealth platform. The messaging function is the biggest of interest to me and it keeps me very close to my patients who are families with kids who are chronically ill as well having palliative care needs. considering those needs, it’s important for me to have the most reliable system which SpruceHealth provides me and all of my families and their kids. I am better able to function as a physician, supporter, resource, educator, human. ### 31. Best Communication Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about Spruce Health?** Spruce Health has been a game-changer for my role as the Operations Manager of a small psychiatry practice. The onboarding process was smooth and straightforward, thanks to the excellent support from the Spruce team. The platform’s features have significantly streamlined our workflow, making it easier to manage tasks efficiently. One of the standout features is the ability to effortlessly track client calls and incoming faxes, which has been an absolute lifesaver. Additionally, their customer support team is fast, responsive, and incredibly helpful. I highly recommend Spruce Health to anyone looking to simplify and optimize their practice operations. **What do you dislike about Spruce Health?** Honestly, there’s nothing I dislike about Spruce Health. I would—and do—highly recommend it to anyone looking to simplify and optimize their practice operations. **What problems is Spruce Health solving and how is that benefiting you?** Spruce Health has made it incredibly easy to connect with potential clients, even when all we have is their phone number. I can quickly send them a text with our intake form, making the onboarding process seamless and efficient. ### 32. Easy Peasy! **Rating:** 4.5/5.0 stars **Reviewed by:** Mary C. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Spruce Health?** I found the registration process so easy - I was up and running and making my first test phone call within minutes. **What do you dislike about Spruce Health?** There are a number of features that I probably won't use. That said, the core call/text functionality is great. **What problems is Spruce Health solving and how is that benefiting you?** Simple, HIPAA compliant client communications. ### 33. Love it **Rating:** 4.5/5.0 stars **Reviewed by:** Uganda R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Spruce Health?** I love that I am able to text, call or do video call with a participant if they need it. I also love that my assistant is able to leave notes, tag me with internal notes like a note pad. **What do you dislike about Spruce Health?** I don't like that the voicemail and the text messages with the phone calls are not separated. It is easy to miss a call. It is not a deal breaker with all the other benefits! **What problems is Spruce Health solving and how is that benefiting you?** None at this time. ### 34. The most convenient hipaa compliant number **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna H. | CEO mental health therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2025 **What do you like best about Spruce Health?** I love that we can see everything that comes through the business and be able to leave internal notes for each other. **What do you dislike about Spruce Health?** I wish I could see who was calling whenever it comes to my phone instead of just the Business name, but I think it has to be like that for HIPAA compliance? **What problems is Spruce Health solving and how is that benefiting you?** HIPAA compliance ### 35. Spruce--Customer Service is lacking **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Spruce Health?** I love that there are so many options and the medical compliancy is not matched. **What do you dislike about Spruce Health?** The user experience for the practitioner and the client is lacking. If you are a small business that is trying to learn so much including how to run taxes, an office, staff, etc, then Spruce is a headache. Unless you plan on using the most basic features and not learn much else, don't count on support to be excited to help you explore the rest of the capabilites that are available on the lower plan. Instead, I was shuffled to about 10 different videos and articles,and told to attend their "Onboarding Session," which I was beyond. I was told I could spend time asking questions, which I did, but it wasn't enough to work out the kinks. They said I could attend another onboarding session to ask more questions after they lectured about the basics. Asked numerous times for additional one-on-one help, but was denied. In a nutshell, there isn't a choice for practices who are not big but not small in their customer service world. **What problems is Spruce Health solving and how is that benefiting you?** HIPAA compliant messaging. Ease, you can hop on your phone and it is done. Whereas going to a portal and logging in is not as user friendly. I can share documents easy. However, setting it up to use for my practice is messy, hard to understand. ### 36. Spruce has been a helpful Aid for business Operarions **Rating:** 4.5/5.0 stars **Reviewed by:** Ariyah P. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about Spruce Health?** I enjoy the security of my clients and the secure way of communication it provides. **What do you dislike about Spruce Health?** I find the transferring system to be glitchy sometimes. With some numbers not being able to transfer to others and I am unsure on how to remedy that. **What problems is Spruce Health solving and how is that benefiting you?** Spruce health is solving the problem of secure and intact messaging from clients and other case managers. Keeping information orderly. ### 37. Good for one can be pricey for many. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2025 **What do you like best about Spruce Health?** Spruce is a wonderful asset to my business. Ive used it for over a year. It is very user friendly and simple to use. The cost is not too expensive either. **What do you dislike about Spruce Health?** I wish that I could filter out spam callers. But thats the world that we are in. Right now I am the only user and there is a fee for multiple users. I wish there was a package based on the organization size. **What problems is Spruce Health solving and how is that benefiting you?** None. ### 38. Elegant and easy to use platform. Excellent support team **Rating:** 5.0/5.0 stars **Reviewed by:** Ally-Khan S. | Honorary Visiting Professorship, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2024 **What do you like best about Spruce Health?** As a Mohs micrographic surgeon, the Spruce health app has empowered me to deliver top-tier care to all my patients effortlessly. The capability to review post-operative photos and monitor the healing process enables me to support my patients every step of the way. It's truly amazing! **What do you dislike about Spruce Health?** It's frustrating that Spruce doesn't retain the date stamp of the photos when I download them to my computer. It's essential to have the option to download photos with the time stamp intact. **What problems is Spruce Health solving and how is that benefiting you?** As a Mohs surgeon, it is crucial to carefully monitor patients at various post-operative time points to ensure that the surgical scar is minimal and aesthetically pleasing. However, this can be challenging during a busy clinic schedule and may pose a burden on patients who have to travel just to show their scar. Spruce provides a solution by enabling patients to send photos to me when requested or whenever they have concerns, making the process easier and more convenient for everyone involved. ### 39. Efficient and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. Chandy L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2024 **What do you like best about Spruce Health?** I really like the Spruce platform and the fact that it has a HIPAA option for direct messaging In addition to sending SMS messages. I also really love that I can call from my personal cell phone and have my phone number masked with The number of my office. It makes it convenient and easy to use anywhere. I also really like the internal notes feature for each person. **What do you dislike about Spruce Health?** There's nothing that I Don't really like. If I anything maybe an option where I can populate the first name automatically in my templates instead of having to manually do it. **What problems is Spruce Health solving and how is that benefiting you?** Easier communication that is HIPAA compliant ### 40. Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Spruce Health?** Spruce is a great service for me. Allows me flexibility in private practice. **What do you dislike about Spruce Health?** I wish Spruce had an option for multiple auto-replies in their lower cost option. **What problems is Spruce Health solving and how is that benefiting you?** Easy HIPPA compliant messaging. ### 41. Spruce Health has been a game-changer for my office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2025 **What do you like best about Spruce Health?** I have been absolutely loving Spruce Health, specifically using internal notes to track conversations, creating tags, paging teammates, scheduling future reminders, and so much more! My number ported over much quicker than I thought. Customer support has been quick to respond. General implementation/integration was very intuitive and easy. **What do you dislike about Spruce Health?** I haven't come across anything I dislike about Spruce Health at this time. **What problems is Spruce Health solving and how is that benefiting you?** My previous phone system didn't have a way to mark "unread." Such a simple feature, but it really makes a difference. We also didn't have a way to tag messages or set reminders. ### 42. Spruce **Rating:** 4.0/5.0 stars **Reviewed by:** Thomas H. | Nutrition Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2025 **What do you like best about Spruce Health?** I like that Spuce is HIPAA compliant and helps protect my clients confidentiatily. **What do you dislike about Spruce Health?** The communictaor price is kind of expensive and I have calendy and there is no intergreation option. I have reaced out to calendy to request intergration and I have mentioned to spruce too. **What problems is Spruce Health solving and how is that benefiting you?** It's helping me to communicate with my clients and protect their privacy. It's helping to protect my license too. ### 43. Keeps business going **Rating:** 4.5/5.0 stars **Reviewed by:** Julie D. | Social Worker, Small-Business (50 or fewer emp.) **Reviewed Date:** September 21, 2023 **What do you like best about Spruce Health?** Spruce has been key in keeping in communication with my clients. It is an app on my phone and desktop that allows me to filter business vs. personal when calls come in. Safe, secure and there is an app for even more security should my clients decided to download it on their end. Couldn't do this work without it as a small privately owned business. Also, love that I can fax through it. **What do you dislike about Spruce Health?** There are no complaints to date. I've learned how to use it efficiently. **What problems is Spruce Health solving and how is that benefiting you?** I don't need a second phone - my clients can reach me quickly and easily since so many prefer texting these days. Ease of faxing without need for a landline. ### 44. Good design, secure, easy for doc and patients. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2025 **What do you like best about Spruce Health?** Routed number is great. Scheduling messages is great. **What do you dislike about Spruce Health?** Occasional glitches with app and receiving messages and notifications on phone in real time. **What problems is Spruce Health solving and how is that benefiting you?** Workflows (working on getting this more efficient). ### 45. Best HIPPA compliant second phone line **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremiah V. | Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2025 **What do you like best about Spruce Health?** The HIPPA compliance and ease of use. This is superior to other services. **What do you dislike about Spruce Health?** There are limited ways to log in to the account. **What problems is Spruce Health solving and how is that benefiting you?** A HIPPA complaint way to communicate with patients. ### 46. good program. but slow connections **Rating:** 3.5/5.0 stars **Reviewed by:** Lisa R. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Spruce Health?** HIPPA compliant communication, primarily text. Having my own phone and e-fax numbers. Having stable records of text conversations without bogging down my phone's memory. Accessible via App, Phone, or Internet. **What do you dislike about Spruce Health?** The connection can be slow, so I have to wait for conversations to be updated. Program needs to add group capabilities. Update 5-14-24: I've stopped using the video conferencing platform because it is such a bandwidth hog that my clients are unable to obtain enough bandwidth for it to function. And there is still no group capability, which I NEED. I've switched to ZOOM for video conferencing to get this feature, and for more stable connections. **Recommendations to others considering Spruce Health:** Good product for a good price. If you need HIPPA compliant texting, this meets the need and is relatively easy to use. The refresh rate on some screens on my phone is a little slow, but the web version is generally timely. **What problems is Spruce Health solving and how is that benefiting you?** Spruce solves the problem of HIPPA compliant texting for clients who prefer this method of communication. I particularly like having records of my calls/video chats in the same stream as the text, so they appear in context. ### 47. Excellent all-in-one platform for clinic communications **Rating:** 5.0/5.0 stars **Reviewed by:** Michael S. | Naturopathic Medical Doctor, Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Spruce Health?** I can have my phone, fax, and text all in one platform, and can access it on my phone as well. I can get my messages wherever I am and know they are secure to protect patient information. **What do you dislike about Spruce Health?** I honestly can't think of anything I dislike. It has been a very easy platform to use. **What problems is Spruce Health solving and how is that benefiting you?** I was already paying about $12 for my e-fax service and needed to upgrade my phone system as well. There was no easily accessible phone system for my small clinic (even buying a phone and cell phone plan) that would have been less than about $15, so it made sense to get both the fax and the phone together. I'm very glad I did. ### 48. Looking for assistance from a person but can only get emails directing me back to their page. **Rating:** 1.5/5.0 stars **Reviewed by:** Cat H. | PMHNP, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Spruce Health?** Offer a phone number ... that is HIPAA compliant **What do you dislike about Spruce Health?** Phone number doesnt seem to work and that is not helpful. Really would like to speak woth someone but they don't offer that. No customer sercive. **What problems is Spruce Health solving and how is that benefiting you?** I needed it to sign up for another program. It is not beneficial as no one willl talk to you ### 49. Keeps our practice organized **Rating:** 5.0/5.0 stars **Reviewed by:** Suma M. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about Spruce Health?** We love the ease of keeping in touch with our patients regularly **What do you dislike about Spruce Health?** A little tricky to get started and implement with team **What problems is Spruce Health solving and how is that benefiting you?** maintaining HIPPA compliant communication with patietns ### 50. Great HIPPA Compliant Phone Service **Rating:** 5.0/5.0 stars **Reviewed by:** Makenna N. | Mental Health Professional, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Spruce Health?** I like that I was able to transfer a number I was already using, I have the ability to fax, I can do secure messaging. **What do you dislike about Spruce Health?** I don't like that calls have to come through my phone number. I know people can't see my personal number but it makes it a little more complicated. It just shows my spruce number as an incoming call so I don't actually know who is calling me until I answer. **What problems is Spruce Health solving and how is that benefiting you?** Secure messaging allows ease of connecting with my clients. ## Spruce Health Discussions - [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) - 1 comment, 1 upvote - [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) - 1 comment, 1 upvote - [When are you all going to work on users being able to block unwanted / unsolicited emails?](https://www.g2.com/discussions/when-are-you-all-going-to-work-on-users-being-able-to-block-unwanted-unsolicited-emails) - 1 comment, 1 upvote - [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) - 1 comment - [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) - 1 comment - [View Spruce Health pricing details and edition comparison](https://www.g2.com/products/spruce-health/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+11%3A33%3A48+-0500&secure%5Bsession_id%5D=f2557dcc-4b02-49bb-92ec-0d560834bfb6&secure%5Btoken%5D=e71e2b87018409aaafbed8d56d2a0b8669bc687be053b63a4a80d334f7664eae&format=llm_user) ## Spruce Health Integrations - [AutoNotes AI](https://www.g2.com/products/autonotes-ai/reviews) - [ElationHealth](https://www.g2.com/products/elationhealth/reviews) ## Spruce Health Features **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Business Management** - Inventory Management - Merchant Services - Appointment Scheduling - Employee Management **Operations** - Workflow Management - Interoperability - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Marketing** - Client Communications - Loyalty Management - CRM **Compliance** - HIPAA Compliance - State Regulation Compliance **Practice Management** - Patient Records - Photo Management - E-Prescribing and Lab Orders - Patient Portal - Insurance Billing **Generative AI** - AI Text Summarization **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App ## Top Spruce Health Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [OhMD](https://www.g2.com/products/ohmd/reviews) - 4.8/5.0 (170 reviews) - [iPlum](https://www.g2.com/products/iplum/reviews) - 4.3/5.0 (203 reviews)