Weave Features

Basic Communication (6)

Phone Calls: Enables users to place phone calls over the internet.
Video Calls: Enables users to place video calls over the internet.
Instant Messaging: Enables users to send instant messages over the internet.
Screen Sharing: Enables users to share screens over the internet.
Conference Calls: Enables multiple users to make phone or video calls over the internet at once.
Desk-to-Desk Calls: Enables users to contact one anothers through mobile phones and landlines.

Patient Case Management: Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share.
Referrals Management: Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities.
Records Management: Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles.

Dashboards & Reporting: Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc.
Team Management: Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction.
Secure Communications: Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel.
Patient Experience Management: Provides organizations with the tools to optimize patient experience efforts

User Authorization - HIPAA Compliant Messaging: Allows administrators to set up and implement any levels of authorization required to send and receive secure messages
Compliant Texting - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted text messages
Compliant Emailing - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted emails
Clinical Communication - HIPAA Compliance: Facilitates communication between health care professionals
HIPAA Compliance - HIPAA Compliant Messaging: Aligns and complies with HIPAA regulation and standards
Operating Systems - HIPAA Compliant Messaging: Supports desktop, iOS, and Android operating systems
Message Lifespan - HIPAA Compliant Messaging: Allows the determination and assignment of the lifespan of a delivered message
Workflow Enhancement - HIPAA Compliant Messaging: Enhances clinical workflows

Tablets and Kiosks: Provides integration with a hardware offering to facilitate patient intake process
Payment Collection: Facilitates the collection of copays and direct payments
Form Workflow: Guides patients with certain diagnoses through other relevant forms upon completion of initial intake form
Patient Check-in: Streamlines the check-in workflow and experience
Mobile Patient Intake: Enables patients to complete intake forms on their personal mobile devices

Patient Data Transfer: Streamlines the secure transfer of patient data information from the electronic patient intake form to an existing EHR or other form of patient information database
HIPAA Compliance: Ensures compliance with HIPAA security and encryption regulation
Insurance Credentialing: Runs and verifies patients' health care insurance
Appointment Scheduler Integration: Seamlessly integrates with digitized online appointment booking solution
E-Signature: Captures patients' electronic signatures

Workflow Management: Enhances clinical workflows
Interoperability: Integrates with existing medical practice solutions
Digital Intake Forms: Provides digitized intake forms both for patient and physician use
Engagement Measuring: Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management: Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.

Online Presence Management: Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management: Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Communications: Streamlines the delivery of messaging between health care professional and patient.

Patient Records: Stores electronic patient records either natively or via integration with EMR or EHR software, and manages all intake forms, SOAP notes, and records.
Photo Management: Allows photos to be uploaded and stored for clinical comparisons pre- and post-operation.
Insurance Billing: Supports eligibility and prior authorization, and insurance claims submissions.

Reporting and Analytics: Monitors all relevant business KPIs to improve clinical and administrative processes.
Healthtech Integrations: Integrates with necessary healthcare solutions to support patient engagement, revenue cycle management, and related clinic functions.
Mobile App: Provides a mobile application to view calendars and patient records via smartphones or tablets.

PBX systems, VoIP Softphone: Contains PBX & VoIP softphone that can be used within the VoIP business system.
Call Management: Manages incoming calls with features such as call forwarding, transferring, and routing.
Network monitoring: Supports real-time network monitoring via dashboards and alerts to identify and resolve issues.
Integrations: Enables integrations with communication and CRM platforms.
Virtual PBX: Provides compatibility with both hosted and virtual PBX solutions.
SIP trunking services: Supports SIP trunking services for local and long-distance calls.