--- title: Weave Reviews meta_title: 'Weave Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 433 reviews by the users' company size, role or industry to find out how Weave works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 433 scale: '5' date_modified: '2026-07-07' parent_category: name: Patient Experience url: https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675 --- # Weave Reviews **Vendor:** Weave **Category:** [Patient Relationship Management (PRM) Software](https://www.g2.com/categories/patient-relationship-management-prm) **Average Rating:** 4.6/5.0 **Total Reviews:** 433 ## About Weave Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. ## Weave Pros & Cons **What users like:** - Users find Weave's **ease of use** highly intuitive, making communication and setup straightforward and efficient. (87 reviews) - Users value the **seamless communication** features of Weave, enhancing patient interaction and streamlining office processes. (71 reviews) - Users value the **automated texting reminders** from Weave, enhancing communication and saving time in their practice. (67 reviews) - Users value the **convenient patient communication** features of Weave, enhancing interactions and saving time effectively. (66 reviews) - Users find Weave's **texting communication** highly convenient, streamlining patient interactions and enhancing overall efficiency. (53 reviews) - Users love the **convenient texting feature** for reminders and easy communication, enhancing overall efficiency and accessibility. (49 reviews) - Helpful (43 reviews) - Customer Communication (42 reviews) - Features (40 reviews) - Call Management (33 reviews) **What users dislike:** - Users experience **technical issues** with Weave, including failed message deliveries and difficulties with setup and support responsiveness. (40 reviews) - Users report **messaging issues** like glitchy notifications and confusion with bulk messaging, impacting their overall experience. (22 reviews) - Users experience **communication issues** with Weave, including email client problems and timing errors causing patient dissatisfaction. (21 reviews) - Users often face **connectivity issues** with Weave, including lagging and syncing problems that disrupt their workflow. (21 reviews) - Users feel the **limited features** of Weave hinder scheduling efficiency and restrict communication possibilities. (21 reviews) - Users experience frustrating **software bugs** , with occasional freezes, unexpected logouts, and connection issues affecting usability. (20 reviews) - Users experience **call issues** , including connection problems and missed caller identification, complicating communication management. (16 reviews) - Users are frustrated by **missing features** , including sync issues and lack of integration with other systems. (15 reviews) - Users express frustrations over **poor customer support** , citing unresolved issues and ineffective communication with the support team. (14 reviews) - Unreliable Connectivity (13 reviews) ## Weave Reviews ### 1. Exceptionally User-Friendly and Easy to Navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** It's very user friendly! Easy to learn and use for the whole team! Lots of features and integrates well with existing systems. Use it every day! **What do you dislike about Weave?** One of the only downsides I have noticed is that the AI summary tends to spell things wrong but other than that, can't complain. **What problems is Weave solving and how is that benefiting you?** It is creating an easier way to communicate and leave a paper trail of communications between the office and the patients. ### 2. Voicemail Transcripts Make Communication Effortless with Weave **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** The voicemails are transcript so if you can't understand the voicemail, you can read it **What do you dislike about Weave?** nothing to dislike, weave is very helpful to our company **What problems is Weave solving and how is that benefiting you?** Loss of calls. We have a high call frequency and are unable to get to every call that comes in, weave is amazing at intercepting those missed calls and allowing our patients to leave a message so that we can promptly get back to them. ### 3. Reliable, Intuitive, and Highly Recommended **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Weave?** We’ve been using Weave at our clinic and it has truly transformed the way we communicate with patients. The platform is intuitive, reliable, and packed with features that have made day-to-day operations much smoother — from text messaging and phone calls to reminders and reviews, everything is streamlined in one place. What we appreciate most is how Weave enhances patient engagement while saving our team valuable time. It’s been such a positive experience that we’ve already referred Weave to three other practices, and they’ve all had great feedback as well. Highly recommend to any practice looking to improve efficiency, communication, and the overall patient experience! **What do you dislike about Weave?** It is not integrated with Athena yet, which would be a great added benefit since we could fill up our schedule a lot easier. Also it would be nice if we could add another line to it too, since we plan to switch to a hybrid concierge practice so it would be nice to have a separate line or inbox specifically for those patients. Also, it would be nice if the after hours calls were set up differently, if there was an urgent call from a patient it would be nice if weave could keep calling us until we pick up the phone from the patient, write now a text is just sent but the provider could easily miss the text or sleep through it. **What problems is Weave solving and how is that benefiting you?** Weave has solved several pain points in our clinic operations. One of the biggest issues we faced was missed calls and delayed follow-ups, especially during busy hours. With Weave’s missed-call texts and two-way messaging, patients can now get quick responses even when the phones are tied up, which has significantly improved our communication and patient satisfaction. Their automated appointment reminders have also helped reduce no-shows and last-minute cancellations, keeping our schedule running more smoothly. Before Weave, we used multiple systems for phones, texting, and reviews — now everything is integrated, which saves our staff time and reduces errors. We’ve also seen a boost in our online presence thanks to the automatic review requests sent after visits. Overall, Weave has made our clinic more efficient and responsive, and we’ve been so pleased with the results that we’ve already recommended it to three other practices. ### 4. Weave makes patient communication simple and effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Dr. H. | Owner/orthodontist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** That it integrates with Cloud9 Ortho software so that the appointment text reminders are automatic. I also LOVE text templates that have merge fields for patient information, so the texts are personalized. **What do you dislike about Weave?** At times, our bulk/mass text messages haven't successfully gone through to our patients for some reason. **What problems is Weave solving and how is that benefiting you?** Easy appointment reminders, and texting in general, make patient communication simpler. This day in age, people respond more to text messages than phone calls. ### 5. Easy to use Weave **Rating:** 5.0/5.0 stars **Reviewed by:** Jon Christopher C. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Weave?** Can take many offices and have them in one software. **What do you dislike about Weave?** I can't save my login. It keeps on logging me out. **What problems is Weave solving and how is that benefiting you?** Integration of 3 offices in one account/software. ### 6. See what your business has been missing! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2024 **What do you like best about Weave?** I have been utilizing Weave at the practice as the Dispensing Optician. It has allowed me to stay in touch with my patients in one place. I can email, text and even call a patient. I don't have to look up information. It has helped me to update patients their glasses are ready and it allows us to send an automated message two weeks after the glasses are dispensed. This is very helpful tool. I get all the calls direct to my department so it streamlines the process for messages. I can look up the message through via or call into my phone voice mail. This is especially helpful when I am with a patient but can't take the call. I have been very happy with the ease of use. It is also helpful because we can chat with our team inter office too. It was easy to implement and our staff uses the program daily. Customer support and ease of integration has been great! **What do you dislike about Weave?** I don't have any downside to Weave just yet. **What problems is Weave solving and how is that benefiting you?** Weave is assisting me in notificaitons of order pick up, contacting patients about delays or general questions. It has been a big time saver and has miminized the time I need to spend on the phone and playing phone tag. ### 7. Easy to Use with Great Reminders, But Occasional Crashes **Rating:** 5.0/5.0 stars **Reviewed by:** Ji O. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** Easy to use. I love the texting, and the appt reminders. **What do you dislike about Weave?** I dislike that it will crash a few times a day. **What problems is Weave solving and how is that benefiting you?** Adding more features. ### 8. Great Personalization, But Missing Key Features Like Paging Groups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** I like that weave is allowing us to have more personalization options with our system without having to contact support. **What do you dislike about Weave?** While weave has been allowing more customizations, there are still a lot of missing features such as paging groups **What problems is Weave solving and how is that benefiting you?** They’ve allowed better phone tree management and it’s made it easier to see the flow of how your business is running. ### 9. We love weave **Rating:** 5.0/5.0 stars **Reviewed by:** Heidi L. | Receptionist and dental assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Weave?** It’s easy to navigate, saves time, and makes communication and payments for our patients easy and convenient.really wish it could write back payments into the ledger. We send text to pay and when patients make payments after hours and then we post it to the ledger the next business day it throws off the deposit **What do you dislike about Weave?** Really wish payments would automatically write back and post into the dentrix ledger. **What problems is Weave solving and how is that benefiting you?** Patients can text and we can text patients. Patients respond more quickly and confirm appointments faster. We save time calling to confirm appointments. Text to pay is super convenient and so is the faxing feature ### 10. get things in order and done **Rating:** 5.0/5.0 stars **Reviewed by:** Juliana V. | Medical Scribe, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Weave?** intuitive design, integrative, and complete **What do you dislike about Weave?** so far, there's really nothing that i dislike **What problems is Weave solving and how is that benefiting you?** ineffectiveness ### 11. Office Managers **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** I love the ability to text our patients. Most of the parents work and can not answer the phone but are able to respond to a text. **What do you dislike about Weave?** There is nothing that I dislike about Weave. It is very easy to use. **What problems is Weave solving and how is that benefiting you?** We do not have any at this time. ### 12. I love WEAVE! **Rating:** 5.0/5.0 stars **Reviewed by:** Greg K. | Office Manager/ IT, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Weave?** I love Weave and how far it has come. They are open to suggestions and improving the product as well. It has simplified so many different processes in our office, from payments, to communication with our patients, forms and insurance verification. . I would highly recommend. **What do you dislike about Weave?** I would like it to breakdown insurance better for frequencies and also the age limits and last time the procedure was completed. More like an insurance breakdown we get from the insurance faxes and or verification from the insurance websites . Some patients I have seen it pull all the data, but a majority of the patients it is still a work in progress. I have faith it will get there though. **What problems is Weave solving and how is that benefiting you?** Payments, text messaging, electronic forms, and insurance verifications. It saves us time and efficiency ### 13. All-in-One Solution That's Easy to Manage **Rating:** 4.5/5.0 stars **Reviewed by:** Amruta P. | Business Assistant 1, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** All thing at 1 place. Easy to handle and manage. Frequently used, easy to use and integrate. Good customer support. **What do you dislike about Weave?** Nothing I can think but it should be more easy for implementation. **What problems is Weave solving and how is that benefiting you?** communicate with patient via phone, message all at same place. ### 14. Great for Appointment Texts, But Needs EMR Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** Being able to text confirmations of patients appointments. **What do you dislike about Weave?** It does not communicate with our EMR, Medent, which would be very helpful. **What problems is Weave solving and how is that benefiting you?** It is helping us not have to make confirmation calls which saves time. It is also is helpful in faxing. ### 15. Weave **Rating:** 5.0/5.0 stars **Reviewed by:** Maria L. | Dental Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Weave?** The most helpful features of Weave are Ease of use and implementation. Their Customer Support is great, either with their chat, call, or email. They are quick to respond and have very helpful staff. The number of features makes your day work very easy! **What do you dislike about Weave?** Nothing to dislike, I don't really have much to complaint about WEave (yet hahaha) **What problems is Weave solving and how is that benefiting you?** It has everything you need in one place, from scheduling, to payments, marketing, as I said many beneficial features that such as appointments reminders, auto messaging, a lots more ### 16. Great phone service **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Weave?** I love the popups that let me know which one of our patients is calling. Weave Customer Service is also great, though we rarely need it. **What do you dislike about Weave?** The popups don't clear themselves very easily. **What problems is Weave solving and how is that benefiting you?** Weave allows me to text our patients, which is very helpful. The extra portal they have created on the web browser app has too many unnecessary features and I fear they're moving away from simplicity. Weave needs to just stay an ordinary texting service. The practice analytics portion is not accurate. ### 17. Wonderful customer service experience **Rating:** 5.0/5.0 stars **Reviewed by:** Dawn D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Weave?** Great customer service, product stays up to date, and is very helpful in managing patient communications **What do you dislike about Weave?** Nothing I can think of, they keep content and features fresh. **What problems is Weave solving and how is that benefiting you?** Staff efficiency by cutting down the amount of phone time with patients. ### 18. A great solution for an all in one platform **Rating:** 5.0/5.0 stars **Reviewed by:** Christina L. | Patient Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Weave?** Texts are super helpful, call recordings, call insights as well **What do you dislike about Weave?** The ability to email/text forms from the forms tab to contacts not saved would be nice. Also, having forms templates available for unsaved contacts as well **What problems is Weave solving and how is that benefiting you?** Communication, cost saving ### 19. Effortlessly Organized with an Easy Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Weave?** Easy interface, organized. Notifications are easy to see. **What do you dislike about Weave?** Sometimes when entering a patient’s chat, it looks like it’s been archived. **What problems is Weave solving and how is that benefiting you?** I am not too familiar with their current resolutions ### 20. Exceptionally User-Friendly and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** Very user friendly, easy to use, and number of features. **What do you dislike about Weave?** That the calendar view is not easier to read. **What problems is Weave solving and how is that benefiting you?** After hours emergency patient calls ### 21. I recommend weave to any healthcare practice! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Weave?** Weave is an easy platform used to contact patients. **What do you dislike about Weave?** There are connectivity issues sometimes when using Weave. **What problems is Weave solving and how is that benefiting you?** No problems, Weave is great! ### 22. Effortless Communication, But Notification Sync Needs Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2025 **What do you like best about Weave?** I like the ease of communication between myself and coworkers as well as being able to send messages to patients. **What do you dislike about Weave?** That notifications go away for everyone when you clear them for yourself. **What problems is Weave solving and how is that benefiting you?** We're able to send messages to patients that refuse to answer phone calls because they don't know who is calling ### 23. AMAZING ALL IN ONE PROGRAM **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda H. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Weave?** I love that I can have my phone calls, texts and faxes all in 1 place! With the ease of the desktop and phone app I am always connected! Using this software daily they are always coming up with new updates to help with integrating to our current EMR and customer support is always ready to help as well! **What do you dislike about Weave?** Would like the ability to be able to transfer voicemails to other phones via the app vs having to use the phone. **What problems is Weave solving and how is that benefiting you?** Helping to keep all our communications in one place within the office and with our patients! ### 24. Great product **Rating:** 5.0/5.0 stars **Reviewed by:** ylena c. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Weave?** Weave allows us to focus on our patients and not waste time with busy work. It was easy to implement with Eaglesoft. Our patients love the communication and we wish we would have known about this product years ago! **What do you dislike about Weave?** There is nothing we dislike about Weave. The only downside is that it is a little pricey but the amount of time saved makes up for that. **What problems is Weave solving and how is that benefiting you?** It cuts down the time we spend on the phone trying to reach our patients either confirm their appointments or answer questions about their appoinments. ### 25. Weave is wonderful! **Rating:** 5.0/5.0 stars **Reviewed by:** Patricia B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Weave?** Weave's recording call feature is an instrumental part of our patient experience and an immeasurable training tool. **What do you dislike about Weave?** My only complaint is that it is difficult to speak to someone in customer care when I have an issue. It is a process of submitting a ticket etc. **What problems is Weave solving and how is that benefiting you?** Unlimited lines. Call recording. ### 26. Abysmal. From interface to efficiency to customer support - completely lackluster across the board **Rating:** 0.5/5.0 stars **Reviewed by:** Drew P. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Weave?** Nothing. It has caused more stress for our office than help. **What do you dislike about Weave?** - Constantly loses connection with our server, creating errors with auto messaging to patients. - Support is useless. I have had three phone calls with a combined 6 hours over the past 2 days and the most recent issue is not resolved (my request was simply to ask why some patients weren't getting 3 day confirmation reminders and others were. One rep promised to call back with an answer and instead emailed me how to be 10DLC compliant - this was not the issue, which another rep confirmed. The issue still persists). - There is a new "glitch" literally every week that requires a new phone call and days to fix (with no actual fix). **What problems is Weave solving and how is that benefiting you?** It is not solving any problems. It is creating more issues for our front desk staff than solving problems. **Official Response from Katrina Vastag:** > Thank you for sharing your experience with us. We sincerely apologize for the difficulties you encountered. We understand how frustrating and disruptive this has been for your business. Please know that we have escalated this issue to our leadership team to ensure it receives the attention it deserves. A senior member of our support team will be reaching out if they have not already. ### 27. Overall has been a great experience with small hiccups **Rating:** 4.0/5.0 stars **Reviewed by:** Rachael M. | scheduling coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Weave?** New technology and the phones that came with. Nice look to the software Acessability on the dashboard Customization **What do you dislike about Weave?** Lots of updates that cause small hiccups (text not working, double text, "pop" up weave not working) Long waits on the phone (up to 2-2.5 hours) **What problems is Weave solving and how is that benefiting you?** Recalls, forms, and reminder text ### 28. Weave is a game-changer **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany B. | Patient Care Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2022 **What do you like best about Weave?** Love weave and all the features. Customer support is top tier. **What do you dislike about Weave?** Dislike the bulk messaging. Can never figure it out. **What problems is Weave solving and how is that benefiting you?** Weave is solving our patient communcation problems we've had in the past. There's no way they can miss that they have an appointment. ### 29. User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Surgery N. | PCC, Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Weave?** I love that it has multiple features like seeing our scheduled patients, sending pymt links, and the AI. **What do you dislike about Weave?** That I cannot speak to text when replying to patients. **What problems is Weave solving and how is that benefiting you?** It's saving time by not having to assist patients over a long phone call. ### 30. Game changer to keep in touch with patients and customers **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel A. | Senior Admin & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** I like having the ability to send and receive texts on the same business number. We use this on a daily basis and this makes appointments and scheduling a breeze. Also sending review links is super helpful. **What do you dislike about Weave?** If the internet goes down then are phones are out too. Also, I do not like the email client for marketing to our patients. The new email client also did not bring over our previous data **What problems is Weave solving and how is that benefiting you?** Makes sending review links easy and communicating with out patients easier ### 31. Convenience at your fingertips! **Rating:** 5.0/5.0 stars **Reviewed by:** Mary C. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** The ability to text our patients after hours if needed. We feel like we never miss communication with them! **What do you dislike about Weave?** We have no dislikes, we only wish every office we used personally for our own appointments would use it! **What problems is Weave solving and how is that benefiting you?** In our fast paced lives, it seems that everyone would rather text and not have to answer the phone to confirm appointments. It allows our patients to fill out all of their paperwork before appointment day and that helps us tremendously with time management ### 32. Easy and Effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Amber S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** It is a one-stop for all communication with patients. It is easy to use, we use it daily, and it allows me to contact patients outside of work as well with the same number. **What do you dislike about Weave?** I don't know if there is anything I don't really like about Weave at this time. **What problems is Weave solving and how is that benefiting you?** Many people want to communicate via text. It is easier with everyone's busy schedules. It benefits us because it allows us to communicate probably more effectively than we would via phone. ### 33. System supports our team well **Rating:** 4.5/5.0 stars **Reviewed by:** Jim S. | DDs, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Weave?** The texting platform is great. Getting feedback from patients is working well. Phone system is top of class **What do you dislike about Weave?** Periodically goes dark, and customer support is not the best **What problems is Weave solving and how is that benefiting you?** Patient communicates and patient reviews ### 34. Weave makes it easy to keep in contact with clients and maintain open communication. **Rating:** 5.0/5.0 stars **Reviewed by:** Valerie D. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** It works well between the online interface and the app. It's a one stop shop for phone calls, texts, faxes, emails. It makes it really easy to maintain communication lines between facilities and clients. The phone records make training an easier job and provide fantastic feedback. It's easy to download app on your personal phone and easy to use so that clinic number shows vs personal contact. **What do you dislike about Weave?** Only able to route calls to 2 lines before transfers are sent to voicemail. **What problems is Weave solving and how is that benefiting you?** It's extremely helpful when sending online links. The texting feature is beneficial for those that don't have the luxury or time to spend on a phone call throughout their work day. ### 35. Office Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** Very easy to communicate with patients. Easy to make appointments. **What do you dislike about Weave?** Wording in different languages so patient can understand. **What problems is Weave solving and how is that benefiting you?** Weave is great with our hygiene schedule ### 36. Convenient but Needs Flexibility for Patient Name Corrections **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Weave?** Helpful, and very easy to use. Doesn't t **What do you dislike about Weave?** Doesn't let me fix patient's name if payment taken under wrong patient **What problems is Weave solving and how is that benefiting you?** Messages popping up ### 37. Love the voice mail transcripts! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Weave?** I like the voice mail transcripts! this makes life much easier to quickly "see" the voice message and reply to them buy clicking on the phone icon, it automatically dials your patient! **What do you dislike about Weave?** I don't like that I can not upload a script or take a picture of a script/document and send. It just shows a blank page, and will not send **What problems is Weave solving and how is that benefiting you?** Captures missed calls ### 38. Weave makes the office running smoothly **Rating:** 5.0/5.0 stars **Reviewed by:** Babaru L. | Dentist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Weave?** Convenience when I’m not working in office **What do you dislike about Weave?** The price of weave maybe. Hopefully I can get discount by referring other customers **What problems is Weave solving and how is that benefiting you?** Weave makes scheduling easier ### 39. Easy to use and is a great way to help communicate with our patients. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Weave?** It's easy to set up for our needs as an office. Everyone is able to use it and our patients like the text reminders. **What do you dislike about Weave?** Sometimes it doesn't show recent text received. We have to refresh multiple times to get them to show. **What problems is Weave solving and how is that benefiting you?** Being able to send text confirmations of appointments saves our employees a ton of time not having to call everyone ### 40. The phone system you have been waiting for **Rating:** 5.0/5.0 stars **Reviewed by:** Irene C. | front office /billing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Weave?** it is so easy to use I introduced it to our office about 2 yearsago and they all love it. easy to transfer our calls if we have a remote day. easy to text everyone and recieve pics if we need our patient insurance card. our faxes we wanted to stop using our printer, so much ink was waisted, electronic faxes was the way to go and I can save phone/fax numbers so we always know where it came from.it is so easy to download on your cell phone or computer. we use it everyday . its been rare but when I contact customer service they are on it and answer quick , you can even just chat online if needed **What do you dislike about Weave?** the only issue is it does not intergrate with our emr and scheuling does not transfer over **What problems is Weave solving and how is that benefiting you?** they made it easy to search phone numbers , block callers and manage everything on Weave portal easy ### 41. seemless **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Weave?** On time notifications, fast send off. Easy to use. **What do you dislike about Weave?** With the update, Once it's read it goes into the read folder so it can make it easy to lose in case I am in the middle of doing other things. I'd prefer to archive it when I'm done instead of it automatically going under 'read'. also when surpassing the cover sheet, i get asked every time and more than once. I would like to be asked once and that's it. **What problems is Weave solving and how is that benefiting you?** Faxing ### 42. Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2025 **What do you like best about Weave?** How seamless it integrates with opendental. It doesn’t crash either. Easy to communicate with patients also. Their app works very well too. **What do you dislike about Weave?** Need more AI capabilities. There are some things on there but they need to have an oncall option. **What problems is Weave solving and how is that benefiting you?** Weaver is making it much easier to communicate with patients and share treatment options with them quickly. ### 43. Great product, makes our communication very efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Tami N. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2025 **What do you like best about Weave?** Integrates with our practice management software to allow us to know who is calling and get quick access to important information. **What do you dislike about Weave?** Only problem is sometimes they identify a patient with only first name. Makes it hard to tell who is communicating. **What problems is Weave solving and how is that benefiting you?** Allows us to email and text patients directly about appointments. Automates reminders. ### 44. Incredible Application all Around **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2024 **What do you like best about Weave?** Our office LOVES Weave. It is easy to use and so easy to keep up with our patients. We are able to keep communication open with our patients when confirming appointments and rescheduling if needed. **What do you dislike about Weave?** I don't have any complaints. Every time weave is down it is always fixed in a quick manner and almost always up and running quickly! **What problems is Weave solving and how is that benefiting you?** We have been utilizing weave payments recently and it has been so helpful to be able to send a link for payment. Our patients love how easy this is. ### 45. Weave helps us be more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Dylan D. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Weave?** Weave helps us collect on unpaid balance, ask for reviews, text patients, all from one interface that links great with our software. **What do you dislike about Weave?** Can't think of any issues, only thing I wish they had is a dark mode. **What problems is Weave solving and how is that benefiting you?** They help us collect unpaid balances, and automate other areas. ### 46. Front Desk/Insurance Coordinator **Rating:** 5.0/5.0 stars **Reviewed by:** Jena B. | Receptionist / Office Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2025 **What do you like best about Weave?** I love all of the features it offers. I love how the software offers help whenever needed amd MORE! **What do you dislike about Weave?** I dislike how many steps we have to go through to get to the payment part. **What problems is Weave solving and how is that benefiting you?** Minimizes wait times! That's HUGE!!!!!! ### 47. Weave is Wonderful **Rating:** 5.0/5.0 stars **Reviewed by:** ashley G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** I have integrated two offices with weave and what I love the most is the ease of communicating with patients, I also love the billing and digital forms. **What do you dislike about Weave?** At the moment I cannot thing of anything I would change about Weave. **What problems is Weave solving and how is that benefiting you?** Scheduling and confirming patients also collecting payments. ### 48. Weave is wonderful! **Rating:** 5.0/5.0 stars **Reviewed by:** Abby L. | Administrative Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Weave?** While working in a busy dental office, Weave makes my life so much easier when it comes to patient communication. I love the ease of being able to text or call patients using Weave. The patient payment feature is amazing as well. I highly recommend Weave! Also, it is super convenient to call customer support and speak to an actual representative to diagnose any technical issues. **What do you dislike about Weave?** No downsides noted. Although it's rare, all technical issues are solved with a live representative in a timely manner. I always feel comfortable to call with any help knowing it will be resolved. **What problems is Weave solving and how is that benefiting you?** Integrating payments into Weave is super beneficial. I love that you can store card info on there for patients needing the option of a payment plan. Patients can pay with the ease of access using a link on a text message- so easy! ### 49. 5 Star Review **Rating:** 5.0/5.0 stars **Reviewed by:** brooke m. | Front Office Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Weave?** Our team absolutely loves weave and what they offer. **What do you dislike about Weave?** Their customer service is top tier so no complaints here. **What problems is Weave solving and how is that benefiting you?** Any and all problems, they make it super helpful when navigating issues and analytics. ### 50. Love Weave **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Weave?** I like that it verifies most of my insurance for me and will notify us of who’s calling, and how we can message coworkers through this system! **What do you dislike about Weave?** I don’t love that you can’t just have one person save certain messages from patients like everyone has access to list of messages and voicemails so then if we need to keep a message our coworker can still mark it as completed **What problems is Weave solving and how is that benefiting you?** It helps us easily contact patients! ## Weave Discussions - [Is there campaigns for emailing promos, post op, education etc.. coming?](https://www.g2.com/discussions/is-there-campaigns-for-emailing-promos-post-op-education-etc-coming) - 1 comment, 1 upvote - [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) - 2 comments - [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) - 2 comments - [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) - 2 comments - [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) - 2 comments - [View Weave pricing details and edition comparison](https://www.g2.com/products/weave-weave/reviews?discussion=could-you-have-the-text-to-pay-show-up-in-the-regular-text-weave&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-08+15%3A48%3A43+-0500&secure%5Bsession_id%5D=005b5cc9-cb15-49e9-895d-75126e111f15&secure%5Btoken%5D=fcc5edab8678494e44423460f3a8f5e2706185f86472e86491377fb4f5c098a3&format=llm_user) ## Weave Integrations - [athenaOne](https://www.g2.com/products/athenaone/reviews) - [Boulevard](https://www.g2.com/products/boulevard-labs-inc-boulevard/reviews) - [Cornerstone Learning](https://www.g2.com/products/cornerstone-learning/reviews) - [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) - [Curve Dental](https://www.g2.com/products/curve-dental-curve-dental/reviews) - [Dentrix](https://www.g2.com/products/dentrix/reviews) - [Dentrix Enterprise](https://www.g2.com/products/dentrix-enterprise/reviews) - [Eaglesoft](https://www.g2.com/products/eaglesoft/reviews) - [ezyVet](https://www.g2.com/products/ezyvet/reviews) - [Nextech Practice Management](https://www.g2.com/products/nextech-practice-management/reviews) - [Open Dental](https://www.g2.com/products/open-dental/reviews) - [Prompt Health](https://www.g2.com/products/prompt-health/reviews) - [RevolutionEHR](https://www.g2.com/products/revolutionehr/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) ## Weave Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Communications **Business Management** - Merchant Services - Appointment Scheduling **Agentic AI - Veterinary Practice Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration **Marketing** - Client Communications - CRM **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Practice Management** - Patient Records - Photo Management - Insurance Billing **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Platform Tools** - Reporting and Analytics - Healthtech Integrations - Mobile App **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards ## Top Weave Alternatives - [Demandforce](https://www.g2.com/products/demandforce/reviews) - 3.4/5.0 (27 reviews) - [Solutionreach](https://www.g2.com/products/solutionreach/reviews) - 4.3/5.0 (167 reviews) - [RevenueWell](https://www.g2.com/products/revenuewell/reviews) - 4.7/5.0 (134 reviews)