Weave Reviews & Product Details - Page 18

Being able to send our patients text reminders, scheduling reminders, and text communication have been a game changer for our office. It has allowed our staff to assist our patients better and saved time. Review collected by and hosted on G2.com.

We are still waiting for the day we can port our number from the local telephone company so that we can use Weave's phone services as well as the texting/messaging capabilities. Review collected by and hosted on G2.com.

Weave makes faxing documents much easier since we have switched to online records. Texting our patients or allowing them to text us has also helped significantly with booking and when they have questions. Review collected by and hosted on G2.com.

There are two things I would change about Weave.

1. Allow a "run at startup" command so that Weave automatically opens when I turn my computer on.

2. Allow us to resize the window to see more text if it is a particularly long message. Review collected by and hosted on G2.com.

Text to pay, encouraging patients to leave reviews, the mobile app is very helpful as well. Review collected by and hosted on G2.com.

The cost is really the only down side, beyond that we really enjoy weave. Review collected by and hosted on G2.com.

We have been using Weave at our office for about three years now. The setup and use is very easy and intuitive Review collected by and hosted on G2.com.

There are rare occasions where it can be difficult to hear the person on the other end of the line. Review collected by and hosted on G2.com.

I like that I can message patients about an upcoming appointment, or they can ask questions through the messaging part of the app. I also love the mass communication feature Review collected by and hosted on G2.com.

It happens rarely, but when the systems are down, it causes an interruption in our workday Review collected by and hosted on G2.com.

I love the text message opportunity and I like the way we are able to fax! I like being able to use my cell phone after hours as well. Review collected by and hosted on G2.com.

It does not remember my password so I have to put it in every time. When your patients are transfered over, you cannot edit them. Review collected by and hosted on G2.com.

We love being able to communicate directly to our patients and each other. This helps us with reminders, confirmations, and good communication within the store. We also love the review feature. Review collected by and hosted on G2.com.

Weave seems to need a lot of updates, which causes a lot of glitches with our messaging. We have gotten used to it, but it is annoying at times. Review collected by and hosted on G2.com.

Weave seamlessly integrates with Dentrix. They also have an app that makes it easy to communicate with patients from home. Review collected by and hosted on G2.com.

The VOIP phones can be frustrating depending on your internet connection. Review collected by and hosted on G2.com.

Call in messages from our office can be recorded as they are needed to meet the situation. We are in control of messages like emergency closings and bad weather notices too. Review collected by and hosted on G2.com.

I have to sign in with my password each time I open the Weave app on my computer. Review collected by and hosted on G2.com.

The most helpful feature about weave is the template feature in messaging. Instead of having to type out the same paragraph to every patient, the template will already have it pre-typed and ready to send. Review collected by and hosted on G2.com.

The least helpful feature about Weave is the voicemail set up. Most of my voicemails transfer to my phone and I cannot pick or skip any voice messages . I would have to wait and listen to every single one before I get to the one I want. However you can skip them if they appear on your computer screen, but that is not always the case. Review collected by and hosted on G2.com.