Weave Reviews & Product Details - Page 14

The insurance verification. and the pop up with the patient info Review collected by and hosted on G2.com.

Needs more payors for the insurance verification Review collected by and hosted on G2.com.

The payment portal is probably the best feature for me & my office. Review collected by and hosted on G2.com.

Have to change pt locations to take payments in office Review collected by and hosted on G2.com.

It is very user friendly and allowes us to connect to our patients. Review collected by and hosted on G2.com.

Sometimes it glitches and we can't see our group chats. Have to log out and back in. Review collected by and hosted on G2.com.

Weave makes contacting patients easier, answering questions, getting photos quickly. Very user friendly and most clients love it! Review collected by and hosted on G2.com.

Can get repetetive with certain automated messages Review collected by and hosted on G2.com.

It is very simple to navigate through and the faxes come through very clear and timely. Review collected by and hosted on G2.com.

So far i have no dislikes regarding weave. Review collected by and hosted on G2.com.

It is easy to navigate and understand for my job. Review collected by and hosted on G2.com.

just that sometimes voicemails aren't transcribed correctly, but that is understandable Review collected by and hosted on G2.com.

The Phone tree allows us to divert pharmacy requests to a voicemail and then be able to focus on clients calling that need direct attention. It has made it more convenient for the client. We love the two-way texting and know which client is texting us and calling us. Weave also makes it easy for the client to be directly transferred to the appropriate emergency hospital after hours. It makes it super easy to communicate with clients; they rave about it daily. I also love that all calls are recorded for training purposes, so I am able to use it as a tool to improve customer service Review collected by and hosted on G2.com.

Nothing, we look forward to start using the electronic forms for new clients Review collected by and hosted on G2.com.

Our office loves Weave. The ability to integrate to Dentrix with appointment requests, etc makes it invaluable. Being able to check messages, schedule and use the app while away from the office is invaluable. Review collected by and hosted on G2.com.

Down sides of Weave would be having to rely on the internet to be working in order for our phone systems to work. Sometimes ours is variable when it works, so we have to use our cell phones. Review collected by and hosted on G2.com.

Easy to use. The mobile app is a great resource for emergency closings or checking the schedule outside office hours. I find most of our patients prefer to communicate via text and am told almost daily how much they appreciate the automated text reminders and the ability to communicate via text. It is a GREAT time saver when we have last minute openings and send text with the Quick List. It has helped tremendously in filling last minute openings. Review collected by and hosted on G2.com.

I really cannot find anything to dislike! The few issues we have had have been resolved quickly with great customer service. Review collected by and hosted on G2.com.

Where do I even begin with Weave Phones? My experience with their products has been an absolute nightmare. The quality of their phones is abysmal, to say the least.

To make matters worse, their customer service was equally disappointing. When I reached out to them to address the issue, I was met with nothing but indifference and excuses. They seemed completely disinterested in resolving the problem or offering any assistance. It was as if they didn't care about their customers at all. Review collected by and hosted on G2.com.

It gave a door dasher my number - no help resolving just " have a great day" Review collected by and hosted on G2.com.