Weave
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4.5 out of 5 stars
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Weave Reviews & Product Details - Page 11

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Weave Overview

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What is Weave?

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.

Weave Details
Product Website
Discussions
Weave Community
Languages Supported
English
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Product Description

Beautiful dental practice management software to help you strengthen relationships with your patients.

Seller Details
Seller
Weave
Company Website
Year Founded
2008
HQ Location
Lehi, Utah
Twitter
@getweave
2,031 Twitter followers
LinkedIn® Page
www.linkedin.com
973 employees on LinkedIn®
Ownership
NYSE: WEAV
Description

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how healthcare businesses attract, communicate with, and engage patients to grow their business. In the past year, Weave has been named a G
leader in Patient Engagement, Optometry, Dental Practice Management, and Patient Relationship Management software.Beware of recruitment fraud: All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

Katrina V.
KV
Overview Provided by:
Katrina Vastag

Recent Weave Reviews

Henna K.
HK
Henna K.Small-Business (50 or fewer emp.)
5.0 out of 5
"The app is simple and easy to use."
No lags. Mostly the calls are easy to connect
Read more
Amber S.
AS
Amber S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Easy and Effective!"
It is a one-stop for all communication with patients. It is easy to use, we use it daily, and it allows me to contact patients outside of work as w...
Read more
Dr. H.
DH
Dr. H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Weave makes patient communication simple and effective!"
That it integrates with Cloud9 Ortho software so that the appointment text reminders are automatic.
Read more
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Weave Media

Weave Demo - Weave Messages
Easy one-click communication wherever you are. Engage customers, send updates, schedule appointments and answer questions with Weave’s powerful two-way texting.
Weave Demo - Weave Reviews
Promote your business, get discovered, and win more business with Weave’s simple and effective review management tool.
Weave Demo - Weave Scheduling
Schedule more appointments, reduce no shows and impress your customers every step of the way – all without tying up your staff’s time.
Weave Demo - Weave Phone Analytics
Practice analytics gives you an in-depth look at trend data to bring back patients with unscheduled treatment, canceled appointments, and other priority patients. Notably, the feature’s ability to access dental insurance demographics will allow office owners to maximize profitability.
Weave Demo - Weave Payments
Collect more with less time, effort, and hassle. Weave Payments is the full payment processing solution that offers multiple contactless payment options that let your customers pay the way they want, whether they’re in the office or miles away.
Weave Demo - Weave Customer Insights
Know more about your customer as soon as you answer the phone. Contact info, every interaction, any follow ups or tasks at your fingertips so you can provide the best experience possible.
Play Weave Video
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Video Reviews

Review by Grey T.
Weave review by Grey T.
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Great system, needs some kinks worked out
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344 Weave Reviews

4.5 out of 5
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344 Weave Reviews
4.5 out of 5
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Weave Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for WeaveQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Chris W.
CW
Patient Care Coordinator
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

Everything is straightforward to use, and customizable templates make quickly communicating with patients easier. Review collected by and hosted on G2.com.

What do you dislike about Weave?

I often have to reconnect my phone or restart the app a few times a day in order to get text and caller ID notifications. Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

Many people cannot talk on the phone at work but are able to text, Weave lets us communicate with these patients faster than waiting on a returned call. Review collected by and hosted on G2.com.

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JR
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

The ease in which I can execute tasks is what I like best. Review collected by and hosted on G2.com.

What do you dislike about Weave?

The message override system is a bit confusing. Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

quick and effiecient communicating with patients. Review collected by and hosted on G2.com.

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Lynsey N.
LN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

I like the ability to listen to past calls. Review collected by and hosted on G2.com.

What do you dislike about Weave?

I feel like every time there is an issue it's hard to get it fixed quick. Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

None really Review collected by and hosted on G2.com.

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RS
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

Easy to follow

Customizable

User Friendly

Patient reaction Review collected by and hosted on G2.com.

What do you dislike about Weave?

Occasional glitches

Connectivity issues periodically but not frequest Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

Connectivity to patient

Assiting in communications

Text availability Review collected by and hosted on G2.com.

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Karla P.
KP
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

everything that it offer is greta way of communication Review collected by and hosted on G2.com.

What do you dislike about Weave?

nothing really everyhting is fine about it Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

communicating wiht patients instead of calling thme Review collected by and hosted on G2.com.

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Verified User in Alternative Medicine
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

Its user friendly! and very straght forward! Review collected by and hosted on G2.com.

What do you dislike about Weave?

No way of directing text messages to one person. with many phones/employyes it is difficult to keep up with who each text message belongs too Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

Easy to communictae with patients who perfer text and when you text no excuse with voicemails. Voicemails are aslo easy to get to. Review collected by and hosted on G2.com.

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Gregory G.
GG
Office Manager
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Weave?

We love how it integrates with our dental software. Great system that saves time and money connecting with our patients via text and email. The automated appointment confirmations save time and money for both the practice and our patients Review collected by and hosted on G2.com.

What do you dislike about Weave?

There are times when the internet goes down, and our phones go down also. Review collected by and hosted on G2.com.

Recommendations to others considering Weave:

One of the best decisions made for our office. User friendly, training provided, saves money and time. Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

There are no problems at this time. Everything is working well. Financially, Weave has saved us money as we no longer pay for phone service, and it saves money by allowing our employees to spend time on other things. Review collected by and hosted on G2.com.

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Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

It is efficient and easy to use. I appreciate the mobile app and the ability to access our schedule/patient phone #s from anywhere Review collected by and hosted on G2.com.

What do you dislike about Weave?

Sometimes it mixes up patient names. Wish that we could "schedule send" individual text messages at exact future times Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

i'm not sure Review collected by and hosted on G2.com.

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Verified User in Consumer Services
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

I can see who called, and I can always refer back to dates and conersations. Review collected by and hosted on G2.com.

What do you dislike about Weave?

The new way we forward calls. The terminology is more complex than previous versions. Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

Caller ID and making sure we keep accurate records and auto texing our patients. Review collected by and hosted on G2.com.

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NH
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Weave?

Weave's best features include being able to text and fax information quickly, with Minimal system erros/malfunctions. Review collected by and hosted on G2.com.

What do you dislike about Weave?

Limited to the amount of mass texts we can send Review collected by and hosted on G2.com.

What problems is Weave solving and how is that benefiting you?

Ease of communication and sending medical information to other pharmacies/practices. Review collected by and hosted on G2.com.

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