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UKG Pro Reviews & Product Details - Page 99

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

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Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
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1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Writing and Editing
UW
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about UKG Pro?

Easy and clear features allows one to enter time sheet hours. Keep track of employee benefit programs, get company news announcements. Download pay stubs etc. Everything you need located in one convenient portal. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I have had no problems at all with UltiPro. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Check it often for company announcements Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

I am easily able to keep track of pay history and time management, get company announcements, check on my 401k,, my job history etc. All contained in one convenient portal. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for the kind words. We're thrilled to hear you are leveraging UltiPro's capabilities to manage multiple business processes. I hope you have a nice day!

Verified User in Non-Profit Organization Management
AN
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Everything is in one place, and available online (which means you can access from anywhere). I've processed payroll from home in the middle of a snow storm! Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Everything isn't integrated smoothly. UTM (Time clock) is cobbled together with the main system and sometimes things don't cobble well. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

There are glitches with every software, this one has great support to back it up. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We are a large and diverse organization - housing, medical clinics, employment services, and plethora of business types, and people types. UltiPro is able to be a central location for our personnel information. Review collected by and hosted on G2.com.

JH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

The ease of use and how user friendly it is. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

BI - terms are not the same as in core, it would be nice if all terms could be the same across the board. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Learning more about reporting and adding things as systematically as possible. The flexibility and freedom in processing the payroll on our time Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I loved to onboarding process for new employees. I also enjoyed the open enrollment process for insurance. I was able to tailor these processes to what I needed for my specific company. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I wish there was more room for creativity when creating forms. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We have been trying to go paperless for years and UltiPro has allowed us to significantly cut back on our paperwork, especially in the areas of new employee paperwork, vacation requests, and insurance paperwork. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

UltiPro is simple and fairly user friendly. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

1.) It takes too many clicks to clock in and out. It would better if this could be access more quickly. (Make it a two-click process instead of 5-6).

2.) Offer a way to edit time sheet, managers can approve or decline these edits. (Sometimes ultipro is down at the beginning or end of a shift.)

3.)PTO submissions cannot be altered once submitted. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Time off submission and timesheet management. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

One stop solution to HRIS, all of our needs can be accomplished with this solution. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Reporting is too difficult. I know they are working on correcting this, but it still needs help. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Don't knock it until you try it. All implementations have their hiccups. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

All of HR tracking, payroll, benefits, etc. Review collected by and hosted on G2.com.

Verified User in Food Production
UF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about UKG Pro?

I like that I can easily access my salary information. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

For some reason, I always tend to get locked out of my account. This does not happen to me with any other software. It is difficult to reset your password without contacting your administrator. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

I am able to check my benefits and salary information without reaching out to my HR department. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thanks for reaching out. We're happy to hear you are able to check on your salary and benefits information without reaching out to HR. We do see you have some concerns and just wanted to let you know that we hear you. I have shared your feedback with the team to help us improve. Enjoy your day!

Rachel M.
RM
P&C, Systems and Process Manager
Entertainment
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about UKG Pro?

The reporting capability is very robust and with little skill you can get detailed reports. If you have more knowledge you can get incredibly detailed reports. The table configuration is made simple by giving a simple view for configuration instead of having to connect multiple tables. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There isn't much that I dislike. Only thing would be if you don't have IT support on site some of the more in-depth features you won't be able to do on your own but UltiPro does offer services to help. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We just implemented Recruiting and Onboarding and it has provided us fantastic insight into our candidate pool and hiring practices. With easy configuration we have been able to create an experience that is streamlined and quick. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi Rachel, thank you for providing us with feedback. We're thrilled to hear you are enjoying your overall experience with us. Have a great day!

Verified User in Consumer Goods
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about UKG Pro?

Training, Customer Service Support, Tools to help yourself, Network of successful customers, Modern and intuitive technical solution for users, managers and staff with robust reporting tools. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

As technology is enhanced, sometimes features you liked or was accustomed to using are changed or removed. Compensation and Recruiting platforms need more features and flexibility to deliver results. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Stay tuned. With the continued growth of the product and the customer support provided, the product is a growing solid solution that meets the demands of the mid-market segment. While no solution is 100%, we have thoroughly enjoyed the product for our organization. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Our previous technology was purchased in 2008. There were no tools for manager/employee self service or ability to grow staff knowledge to meet the needs of the organization thru analytical information. Today we offer a very intuitive solution to our employees while growing internal staff to help themselves in many areas of their employment lifecycle. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for providing us with feedback. We're thrilled to hear you are enjoying your experience with us. I just wanted to let you know I shared your feedback with the team to help us continuously improve. Have a great day!

Corynne P.
CP
HR Manager - HRIS and Reporting
Real Estate
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about UKG Pro?

This product has so much to offer. The business intelligence tool exceeds my expectations and the customer service is by far better than any of the 5 other competitors I have worked with. Platform configuration is also a great tool. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There are system limitations on some things that competitors do offer. Specifically around storing contractor data and some functionality in the workflows. But overall there are not very many limitations. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

The fact that payroll and HR are stored in the same database is a huge benefit. We never have issues of data not hitting our payroll. Having one solution for everything is helpful as we also use Ultipro for recruiting and onboarding which saves time when we hire a candidate. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi Corynne, thank you for providing us with feedback. We are thrilled to hear you are enjoying your overall experience with us, and more specifically our business intelligence capabilities. I just wanted to let you know that your insights are so valuable and I have shared them with our team to help us continuously improve. Have a great day!