UKG Pro Features
Core HR (5)
Organization Management
Organizes employees in an org structure that can be used throughout the application for reporting, permissions, etc.
Time, Attendance, and PTO
Tracks time, attendance, paid time-off (PTO), sick time, schedules, and other workforce-related information.
Salary Structures
Manages position descriptions and pay grades/structures for each role
Compliance
Helps protect risk areas by ensuring compliance standards are met through tracking and reporting
Benefits Administration
Enables employees to manage their benefit plans by viewing plans, make changes during open enrollement, and for life event changes. Employers can report and manage payroll deductions based on selected plan options
Platform (17)
Customization
Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, and groups.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Mobility
Is accessible from a mobile device and by users on the go.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Dashboards
Creates dashboards to track information like open positions, current headcount, and recruiting pipeline.
Reporting
Access pre-built and custom reports and dashboards.
APIs / Integration
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices.
Reporting and Dashboards
Access pre-built and custom reports and dashboards.
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Performance and Reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Scalability
Allows administrator to easily add employees and grow payroll process as their company grows.
Time Tracking (3)
Ease of Completing Timesheets
Timesheet entry takes little time and is intuitive for new users
Tracking Time to Project/Task
Users can easily track time based on task or activity and assign to projects
Billable Time Rate Management
Allows users and administrators to adjust rates based on user, role, task, project assignments, etc.
Mobile Time Tracking (1)
Time Tracking
Allows users to track and enter time spent on project tasks from mobile device.
Administration (14)
Business Tool Integration
Provides standard connectors for popular Finance, Payroll, HRMS and CRM systems
Workflow
Routes Timesheets, Invoices, Expense reports through approval process. Easy to maintain and administer
Automated Reminders
Sends automatic reminders to employees that have not completed expenses reports and/or timesheets
Policy Compliance Management
Enables administrators to create rules that enforce compliances of corporate time and expense policies
User, Role, and Access Management
Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Payroll Entry
Allows administrator to enter payroll for all employees based on salary or total hours worked.
Time Off Accrual
Calculation and tracking of sick and vacation days.
Direct Deposit
Automatically deposits paychecks into employees' bank accounts.
Expense Reimbursement
Allows administrator to reimburse employees for business-related purchases.
Pre-tax Deductions
Automatically deducts wages for health care, 401(k) plans, etc. from paychecks.
Wage Garnishment
Allows administrator to set up for wage garnishments to be deducted automatically from employers' paychecks.
Approvals
Administrator can submit payroll approval request and the approver can approve, deny, or re-assign it to the appropriate approver.
Check/W-2 Printing
Allows administrators to print valid paychecks and W-2 forms.
Check/W-2 Delivery
Sends printed checks to administrator to distribute to employees.
Employee Self Service (3)
Web Portal
Allows employees to access current and past pay stubs, W-2 forms, and additional salary information.
Benefits Manager
Allows employees to answer or update questions pertaining to benefits and receive information about benefit providers.
Mobile
Allows employees to view pay stub and W-2 information via a smartphone app or mobile optimized website.
Taxes (3)
Tax Calculation
Calculates taxes due and may include resources or tools for federal and state tax compliance.
Tax Filing
Files payroll tax forms automatically for federal, state, and local taxes.
Automatic Tax Payment
Allows payroll vendor, via power of attorney, to make electronic payments of withheld taxes to government.
Integration (4)
API / Integration
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications.
Time Tracking Integration
Enables administrator to import hours from time tracking systems.
Accounting Integration
Provides standard integration with third party accounting software.
Core HR Integration
Provides standard integration with third party core HR software.
Workforce Management Platform Features (9)
Labor Forecasting
Predict the number and types of employees necessary to meet anticipated demand to control labor costs.
Shift Scheduling
Plan employee work shifts according to availability and provide notifications to employees when they are scheduled.
Time & Attendance Tracking
Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features.
Absence & Leave Management
Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform.
Succession Planning
Identify high performing employees with potential to be promoted with minimal development.
Workforce Analytics
Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management.
Self-Service Capabilities
Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times.
Mobile Shift Scheduling
Managers and employees can create or claim available work shifts and receive notifications on their mobile device.
Team Communication
Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests.
Sourcing (5)
Candidate Search
Searches for qualified candidates by integrating with career sites.
Career Page Configuration
Configures branded career page for the users website.
Social Sourcing
Enables the user to share job posting on social channels.
Job Posting
Posts job listings to job boards.
Candidate Sourcing Metrics
Reports where applicants are finding job listings.
Candidate Management - Applicant Tracking System (7)
Candidate Evaluations
Enables users to share feedback on candidates.
Applicant Data Management
Stores applicant data that can be accessed by multiple people on a team.
Hiring Processes Tracking
Tracks a candidates spot in the hiring process.
Automated Resume Parsing
Analyzes resumes and applicant data based on user-selected preferences.
Scheduling
Integrates with calendars and allows the scheduling of phone screens and interviews.
Candidate-Facing Statuses
Enables candidates to view their position in the process.
Workflow Building
Enables the building of custom recruiting workflows.
Platform Content (13)
Forms Library
Provides users with a pre-built library of templated forms related to the hiring process.
E-Forms
Provides electronic forms for employees to complete.
E-Signature
Enables new hires to sign forms electronically.
Background Checks
Enables the employer to perform background checks.
Offer Letter Approvals
Provides user with offer letter templates.
Offer Letter Templates
Enables all stakeholders to approve offer letters.
Employee Pulse Surveys
Distribute short, customizable culture-focused surveys or polls to employees to measure the various factors of employee engagement, including job, environment, and pay satisfaction.
Survey Customization
Customize various components of surveys, including individual questions, distribution frequency, audience size, and anonymity.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Science-based templates
Provides content templates built by academics and/or practitioners and leverage science and research.
Automation
Automates some or all operation related tasks.
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Content Library
Provides users with a pre-built library of useable content.
Platform Additional Functionality (14)
Self-Service Portal
Enables employees to login and view their onboarding process.
Automated Team Introductions
Introduces new hires to employees based on org chart.
Compliance Training
Provides training on relevant compliance issues.
Automated Onboarding Workflows
Provides workflows which track new hire progress.
Onboarding Notifications
Provides notifications about the onboarding process to both the new hire and manager.
Employee Segmenting
Segment employees according to factors such as location, demographics, and position. Distribute surveys and filter survey results according to employee segments.
Goal and Challenge Creation
Set professional and personal goals with customizable due dates and milestones within the system. Share these goals with other users and track and measure performance using built in tools.
Peer Recognition
Send and receive recognition in the form of digital badges, awards, or messages to colleagues, employees, and managers. Recognition is displayed in real time in the platform on a live activity feed.
Social Feedback Portal
Communicate with team members and managers through a built-in customizable web portal. Users can communicate 1 on 1 with each other, and can ask questions, share frustrations, and make suggestions with varying degrees of anonymity.
Integrations
Integrates with business solutions such as HRIS systems and social tools.
Mobility
Is accessible from a mobile device and by users on the go.
Corporate Discounts
Corporate discount platforms provide employees with access to discounts on products and services.
Employee Engagement
Provides employee survey and feedback features.
Rewards
Provides flexible and easy-to-manage employee reward options.
Platform Data (3)
Time-to-Productivity Reporting
Provides metrics on the time it takes a new hire to reach productivity.
Onboarding Process Reporting
Provides holistic Metrics on the onboarding process.
Visualization
Contains tools to visalize data sets or workflows.
Course Authoring (4)
Course Builder
Enables user to create courses.
Role-Based Templates
Provides templates for course creation based on industry or role.
Assessments & Quizzes
Designs and administrates tests and quizzes.
Instructor-Led Training
Enables for design of classes that are led by an instructor.
Course Delivery (3)
Learning Paths
Creates sequences of classes which must be taken in a specific order.
Communication & Notifications
Provides functionality to communicate and send notifications to users.
Assignment Scheduling
Enables users to plan assignments and dispense them automatically.
Course Management (4)
Gamification
Motivates users by tracking points, achievements, and badges.
Varied User Types
Limits user access to certain functionality and courses.
Certifications
Provides custom certifications to distribute after course completion.
Industry Compliance
Provides training solutions that are compliant with industry regulations such as manufacturing, government, law enforcement, healthcare, and more.
LMS Marketplace (3)
E-Commerce
Enables user to sell their courses and receive compensation electronically.
Course Marketplace
Enables users to purchase and consume courses via an online marketplace.
Subscriptions
Enables user to sell and manage subscriptions to created courses.
Interface (2)
White Labeling
Customizes LMS experience with custom branding, personalized URL, and more.
Multilingual
Provides multiple language choices.
Basics (3)
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Additional Functionality (2)
Portal
Contains a portal to facilitate third-party or client application access
Dashboard
Has a centralized dashboard for users to interact with
Content (2)
Automation
Automates some or all operation related tasks
File Sharing
Provides robust sharing options for communication with both internal and external stakeholders.
Training & eLearning (7)
Assessments and Practice
Provides quizzes, testing, and software simulations to reinforce and measure effectiveness of materials.
Content Delivery and Tracking
Includes self-led, instructor-led, web-based collaboration, and tracking of completion for compliance.
Content Creation
Creates training materials for instructor- and self-led courses.
Customer Training
Training courses can be offered outside organization to customers and partners. Can include e-commerce functionality for customers to purchase training courses.
Manager Portals
Allows managers to see progress of team members.
Content Storage and Management
Provides functionality to store, organize, and search all training content.
Content Libraries
Provides pre-created content (Courseware) on standard topics that can be used as part of a curriculum.
Recruiting and Onboarding (2)
Interview Scheduling
Coordinates interview scheduling via email, phone, or text
Onboarding
Tracks key steps in onboarding process including new employee orientation and employee payroll documents.
Operations (5)
Personnel Management
Maintains, tracks, and reports on stored records and database of all medical employees and personnel
Talent Management
Assists HR responsibilities throughout the entire employee lifecycle, from recruitment and hiring to offboarding
Regulation and Compliance
Ensures and maintains compliance across the health care organization
Metrics and Reporting
Tracks and generates metrics and reports regarding the health and vitality of the organization
Third-Party Integrations
Streamlines integration with third-party HR solutions for comprehensive employee, facility, and benefits management
Platform Basics (6)
Performance Benchmarking
Compare survey results to industry benchmarks to locate key areas for improvement. Evaluate survey results at either a high-level or individual employee level.
Reporting & Dashboards
Survey results can be visualized and reported on in real time, with manager dashboards and automated reporting tools. Reports can be customized and distributed to aid in organizational improvement and employee performance reviews.
Interoperability
Connects to external systems and applications as needed to complete team workflows.
Reporting
Provides analytics tools that reveal important business metrics and track progress.
Dashboard
Has a centralized dashboard for users to interact with.
Performance
Is consistently available (uptime) and allows users to complete tasks reliably.
Performance reviews (3)
360 Reviews
Facilitates 360-degree feedback between managers, employees, and peers.
Customizable Forms
Provides customizable employee review forms and questions.
Review Status Tracking
Tracks completion status of employee reviews.
Goals (2)
Goal-Setting
Facilitates goal-setting for individual employees and tracks progress toward goals.
Company Goals And OKRs
Manages high-level company priorities or Objectives and Key Results (OKRs) and aligns them with employee goals.
Feedback (4)
Continuous Feedback
Collects continuous feedback for employees; facilitates recording and storage of ongoing notes about each individual’s performance.
Requesting Feedback
Allows employees or managers to request feedback from other employees.
1-On-1 Meetings
Facilitates check-ins or 1-on-1 meetings between managers and employees, including managing agendas, action items, or notes.
Public Praise
Provides a forum for employees or managers to deliver public praise for exceptional employee performance.
Data (2)
Dashboards And Reports
Generates in-depth visual dashboards and reports based on employee performance data.
Historical Data
Retains historical performance review data or integrates with third-party applications where historical data can be maintained.
Generative AI (6)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text-to-Image
Provides the ability to generate images from a text prompt.
Platform - Compensation Planning (6)
Compensation Budgeting
Structures compensation pools and pay brackets that include the pay rules to facilitate continual planning for the organization.
Merit Cycle Planning
Manages compensation for merit cycles and transparently shares payscales when employees are eligible for raises and bonuses.
Pay Transparency
Provides open access when it comes to company salary ranges, as well as displaying reasoning for salary decisions from management.
Automated Compliance
Maintains compliance with corporate policies, state mandates, and federal regulations regarding compensation with builtin compliance features, including automated identification and flagging of unapproved behaviors.
Reward Structuring
Defines the various components of compensation packages, allowance plans, base pay, bonuses, and equity.
Compensation History
Accesses employee compensation history and talent records when evaluating compensation planning strategies.
Additional Features - Compensation Planning (3)
Reporting Capabilities
Creates standard reports on compensation data from the company, as well as graphical representations of data displayed by analytics dashboards.
Workflow Automation
Streamlines compensation planning processes by establishing triggers and alerts that automatically notify users when their input is required.
Integrations
Intergrates with other pay tools such as compensation management, salary and benchmarking, and pay equity software - as well as other HR solutions.
Fatigue Management - Fatigue Risk Management (6)
Education and Training Modules
Offers educational content and training modules to help employees understand and manage fatigue.
Work Schedule Analysis
Analyzes work schedules to identify periods of high fatigue risk and suggest optimal scheduling adjustments.
Fatigue Monitoring
Tracks and monitors employee fatigue levels using various metrics, algorithms, and self-reporting tools.
Wearable Device Support
Supports a range of wearable devices to capture real-time data related to fatigue and overall health.
Customizable Risk Models
Allows organizations to customize fatigue risk models based on specific operational needs and environments.
Alerts and Notifications
Provides real-time alerts and notifications to employees and managers when high fatigue levels are detected.
Platform Capabilities - Fatigue Risk Management (3)
Reporting and Analytics
Generates comprehensive reports and employs advanced analytics to help organizations understand fatigue trends and make informed decisions.
Fleet Management Integrations
Integrates with fleet management systems to monitor and manage driver fatigue in real-time.
Mobile Support
Provides mobile applications that enable employees to easily input data and access fatigue management tools on the go.
Agentic AI - Performance Management (2)
Multi-step Planning
Ability to break down and plan multi-step processes
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Corporate Learning Management Systems (2)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Agentic AI - Applicant Tracking Systems (ATS) (3)
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Onboarding (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI - Applicant Tracking Systems (ATS) (3)
Predictive Insights
Admin can use predictive AI analytics to better match candidates to positions.
AI Job Description
Users can generate job descriptions with generative AI.
Chatbot
Provides an AI chatbot to guide users through the hiring process.
Conversational Automation - AI Agents for HR (2)
Conversational Assistants
Helps to engage employees through natural-language dialog to answer HR questions and guide workflows.
Multi‑Language Support & Localization
Interacts fluently across multiple languages and regions, adapting tone and HR context.
Task Automation - AI Agents for HR (1)
Autonomous Task Execution
Helps perform end-to-end HR tasks like onboarding, leave approvals, or resume screening with minimal guidance.
Predictive Analytics - AI Agents for HR (1)
Attrition and Engagement Prediction
Supports analysis sentiment and behavior data to signal disengagement or flight risk.
Compliance & Policy - AI Agents for HR (1)
Policy Enforcement & Compliance
Automatically enforce local regulation and company policy during HR workflows.
Multi‑System Integration - AI Agents for HR (1)
System Integration & Data Access
Helps fetch data from HRIS, ATS, payroll, ERP, and external sources to inform agent actions.
Proactive Intervention - AI Agents for HR (1)
Proactive Nudges & Conversation Support
Initiate timely prompts like nudges for development, simulated difficult conversations, or manager reminders.
Agent Governance - AI Agents for HR (1)
Human‑in‑the‑Loop Governance
Helps routing complex or critical decisions to humans, keeping oversight central to operations.
Talent Acquisition & Recruitment - AI Agents for HR (2)
AI‑Powered Candidate Screening
Automates the evaluation of applicants by matching resumes to job requirements and shortlisting top candidates.
Interview & Scheduling Agent
Autonomously schedules interviews, follows up with candidates, and manages communication.
Technology Glossary Features
View definitions of the features and discover new technology terms.
Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. Learn more about shift scheduling and how to create a successful process.
Wage garnishment can take its toll not only on employees but also on employers. Learn more about wage garnishment, how it can impact a business, and what to do if an employee receives a garnishment of their wages.
Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy.
Policy and compliance management is a process to centrally manage standards, policies, and internal control processes cross-mapped to external regulatory standards. Learn more about policy and compliance management best practices and the associated benefits.
Peer recognition is how colleagues express appreciation to one another. Learn more about the benefits of a peer recognition program and the best practices needed to make it work.








