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UKG Pro Reviews & Product Details - Page 97

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

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Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
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1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Everything makes sense. If it doesn't, I can usually find the answer under things I can do, or searching the help forums. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Sometimes things don't make sense, or there's one little box, or there's something that doesn't play nice with another part of UltiPro which makes things chaos. Rehires are a joke. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

During activation and set up, take the time to do things correctly! Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Payroll is smoother. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

Its simple and easy to navigate all of the various aspects of the site Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

i don't like that the timesheet pops up in a new window. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Its simple to keep track of all time off for employees and holds vital information Review collected by and hosted on G2.com.

Verified User in Consumer Electronics
AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I liked that Ulti-Pro had so many features available to it. From benefits and LMS capabilities, it is a comprehensive offering. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I hate “if you want that, there’s a fee...”. I understand that’s SAS, but when rolling out a solution like this, the sales team should have been more exhaustive in their qualifying. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Benefits were the key area for us coupled with payroll. It served our organization quite well. Most of our problems were internal. Review collected by and hosted on G2.com.

Kim B.
KB
IT Systems Manager
Oil & Energy
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about UKG Pro?

Ultimate Software continues to be a state of art HR and Payroll software. Ultimate continuously releases updates that ease our users' experiences while staying on top of all the new employee and tax laws/requirements. I never have to worry because Ultimate has it covered. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

We are an independent company and like to control our own destiny at times. When we partnered with Ultimate, we chose the mid-market hosted option instead of the enterprise option which would have provided us with the control that we like. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

I have worked with Ultimate at 2 companies now since 2003. It amazes me how their product has matured over the years. The benefit enrollment could not get any easier now which used to cause us months of preparation and then months of data clean-up. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi Kim, thank you for your feedback. We're thrilled to hear you are enjoying your overall experience with us. We are so happy to have you as part of our Ulti-Family. Have a great day!

Verified User in Airlines/Aviation
AA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about UKG Pro?

The ability to customize products and the robust HR/Payroll. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Support can sometimes be a pain to work with. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

HR/Payroll needs and OE Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for your feedback. We are happy to hear you are enjoying your overall experience with us. I just wanted to let you know we value your insights and I have shared them with the team to help us improve. I hope you have a wonderful day!

Verified User in Industrial Automation
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

The way Back office and UTA interface to import the hourly time to Pay Data. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Import the hourly PTO balance in UTA every year Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

I recommend this product, but make sure you get the total package for HR and payroll. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Minimum payroll errors and department reclass. When paydata is open you are able to see all the earnings and deductions for employee and employer. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I like that I am able to see my pay history, benefits, w2s, open enrollment, edit personal information with the company, and so much more. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There aren't many things that I particularly dislike about UltiPro. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It creates a user-friendly interface and mobile app for employees to access their pay history and benefits. They can easily review and print past paystubs or W2 information. They can update benefits through open enrollment, as well as updating their personal information, such as change of addresses. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for sharing your insights with us. We're thrilled to hear you enjoy our payroll and benefits features. I hope you have a great day!

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

User friendly system . Easy to learn. Used limited modules of it. Would love to use it again. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Query Studio was not very user friendly. They used old version of cognos when I used it. I am not sure if they upgraded that now. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

PTO balances in Time keeping system did not sync automatically to payroll side. PTO balances were often incorrect. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for your feedback. We're happy to hear you enjoyed UltiPro's user-experience. We hope you have a wonderful day!

Aaron B.
AB
Training & Development Specialist
Law Practice
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

Instant access to my paycheck stubs and related details. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Open enrollment last year was a bit confusing and didn't go exactly as planned Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Be forewarned that their 'mandatory' training is lengthy and very rigid with respect to scheduling. We were not big fans, in the training department, of mandatory training just to get access to the admin side. Hours of training... Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Unifying our clocking in and out for non-exempt employees with paystubs, open enrollment, benefits and now on-boarding procedures. Keeping everything under one roof certainly makes it easy to direct folks. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I like the most the display of it, and how you are able to put a reason of a time clock change. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I dislike the way you request time off, it’s confusing with the organization. I also dislike how the system sometimes is confused, so you have to figure out how to get rid of the extra hour or * with breaks. Time accrual is confusing, with approvals etc. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

I recommend it. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Business problems that have been solved with the company, would be making sure a employee doesn’t lie about their time card. I’ve noticed benefits of the time off request notifying manager, so sometimes you don’t have to ask your manager in person. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for your feedback. I just wanted to let you know that I shared your comments with the team to help us improve. I hope you have a nice day!