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1,532 UKG Pro Reviews
Overall Review Sentiment for UKG Pro
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Ulti is very easy to use when it comes to simple features such as checking your most recent pay stub, selecting benefits, and clocking in and off and searching employee info. Review collected by and hosted on G2.com.
Ulti has been incredibly difficult to get up and working the way we need it to since we switched over, over a year ago. We are working on the recruiting module and trying to get it to work properly but it hasn't been easy. It's also really frustrating when entering a new employee and you need to go back to a previous section. It makes you back through every single step instead of allowing you to select the section you want to go back to, which can make it super tedious. Review collected by and hosted on G2.com.
I lOVE how I can see everything I need to see within the different pages of Ulti-Pro. If I have a question about something, I don't have to go to my HR person 80% of the time. I can check paystubs, and all sorts of information without having to play email tag with our HR guy. It's super convenient! Review collected by and hosted on G2.com.
I feel like the navigation could be a little better. I've certainly gotten use to it, but I feel like it could be laid oput a little better. I like the headings and subheadings for it, but the physical layout could be a little easier to navigate Review collected by and hosted on G2.com.
Unified payroll and HR system, Payroll Compliance, document management and recruiting/onboarding are among the best features. We were using a home grown recruiting platform which was cumbersome and not reliable. The ability to take individuals from candidate to employee has been awesome. Review collected by and hosted on G2.com.
The time and attendance component does not like all of our shift differentials. Review collected by and hosted on G2.com.
Ultipro is cloud based and the process for payroll is very clean if set up is done correctly. Their rapid response team is amazing when you are in a crunch. Our account manager provides us with exceptional support. Review collected by and hosted on G2.com.
If you are not tech saavy, finding the information or the reports you need can be a nightmare in BI. Review collected by and hosted on G2.com.

I like that I can see all of my time sheets and PTO in one place. Review collected by and hosted on G2.com.
Sometimes it'll time out while moving between pages, can be a little frustrating. Review collected by and hosted on G2.com.
The employee directory and organization chart or really useful for a middle-sized growing company Review collected by and hosted on G2.com.
So many things I dislike. We previously had used Zenefits for things like PTO. We switched and it has been painful. It is hard for employees to see the exact hours they have without really digging. You can also easily select the wrong person to approve time and they never get a notification. Notifications in general are a huge problem. Overall it seems that development stopped working on the software 40% of the way in. Review collected by and hosted on G2.com.

The system is extremely user friendly and very intuitive. I can rely on Ultimate Software to ensure all of our Associates are accurately and efficiently paid each week. I have not experienced any payroll exceptions that resulted in an employee being paid late, due to the system. The software makes my life easy from A - Z. Review collected by and hosted on G2.com.
I sometimes struggle with finding areas to build a BI report quickly and easily. I don't always have a lot of time to create a report when senior management needs one, based on specific criteria, right away. I can say, however, reviewing the BI-Delivered Artifacts listing has enabled me to locate some of the same information, already built for me. My take away here is that Ultimate Software has already anticipated various common report needs for any size business and made our job easy by having a report available. Review collected by and hosted on G2.com.
Helpful navigation and "How to" tools on the right hand side of the screens. Review collected by and hosted on G2.com.
Creating a report could be easier. It would be nice to have it easier to find fields to be included in a report. Review collected by and hosted on G2.com.
What I like best about Ultimate software is that it is a complete package.....every aspect of our HRIS system is covered! Review collected by and hosted on G2.com.
What I dislike is that some times I feel that enhancements are sent out too fast and have not been completely tested. Review collected by and hosted on G2.com.