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UKG Pro Reviews & Product Details - Page 96

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

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Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
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1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Retail
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

Ulti is very easy to use when it comes to simple features such as checking your most recent pay stub, selecting benefits, and clocking in and off and searching employee info. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Ulti has been incredibly difficult to get up and working the way we need it to since we switched over, over a year ago. We are working on the recruiting module and trying to get it to work properly but it hasn't been easy. It's also really frustrating when entering a new employee and you need to go back to a previous section. It makes you back through every single step instead of allowing you to select the section you want to go back to, which can make it super tedious. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Ulti is our housing program for all of our employees. It eventually when fully running properly will be able to take over recruiting, onboarding and background checks to make our job in HR much easier. Review collected by and hosted on G2.com.

JN
Keyholder
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

I lOVE how I can see everything I need to see within the different pages of Ulti-Pro. If I have a question about something, I don't have to go to my HR person 80% of the time. I can check paystubs, and all sorts of information without having to play email tag with our HR guy. It's super convenient! Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I feel like the navigation could be a little better. I've certainly gotten use to it, but I feel like it could be laid oput a little better. I like the headings and subheadings for it, but the physical layout could be a little easier to navigate Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

I'm sure our HR guy saves a lot of time not having to look up info for every employee. We can easily look certain things up that would really just be a waste of time for a human to have to relay to us. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi Jessica, thank you for providing us with feedback. We're thrilled to hear we're saving you and your organization time. Have a great day!

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Unified payroll and HR system, Payroll Compliance, document management and recruiting/onboarding are among the best features. We were using a home grown recruiting platform which was cumbersome and not reliable. The ability to take individuals from candidate to employee has been awesome. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The time and attendance component does not like all of our shift differentials. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

It is an ecosystem that allows you to integrate all of your human resources and payroll needs into one place. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Our payroll system was old and not robust. The reporting we can do out of UltiPro is nothing short of amazing. Being able to allow self-service for managers and staff of HR files is truly awesome. Review collected by and hosted on G2.com.

Verified User in Restaurants
AR
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Ultipro is cloud based and the process for payroll is very clean if set up is done correctly. Their rapid response team is amazing when you are in a crunch. Our account manager provides us with exceptional support. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

If you are not tech saavy, finding the information or the reports you need can be a nightmare in BI. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Beware of integration fees. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We would like to use their time and attendance, but we do not meet their minimum # of employees. If we could use all their products, rather than integrating from other vendors for on-boarding and time tracking, the benefits would be a more streamlined process for our business. Review collected by and hosted on G2.com.

Nataleigh F.
NF
Operations Administrative Assistant
Events Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I like that I can see all of my time sheets and PTO in one place. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Sometimes it'll time out while moving between pages, can be a little frustrating. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Be patient with it, although the timeouts are annoying it is a great tool. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Keeping track of time sheets and PTO for a growing company. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

The employee directory and organization chart or really useful for a middle-sized growing company Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

So many things I dislike. We previously had used Zenefits for things like PTO. We switched and it has been painful. It is hard for employees to see the exact hours they have without really digging. You can also easily select the wrong person to approve time and they never get a notification. Notifications in general are a huge problem. Overall it seems that development stopped working on the software 40% of the way in. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

HCM tool for payroll, benefits etc Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for your feedback. We're sorry to hear you are having a less-than-stellar experience with us. I just wanted to let you know that I have shared your comments with the team to help us improve. I hope you have a great day!

SP
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about UKG Pro?

I like report writing feature and Customer Support. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Not much to dislike, Ultipro is an excellent payroll processing system Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

very user friendly system Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Mainly reporting, providing accurate and timely reports Review collected by and hosted on G2.com.

Stefanie V.
SV
Payroll Manager
Plastics
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about UKG Pro?

The system is extremely user friendly and very intuitive. I can rely on Ultimate Software to ensure all of our Associates are accurately and efficiently paid each week. I have not experienced any payroll exceptions that resulted in an employee being paid late, due to the system. The software makes my life easy from A - Z. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I sometimes struggle with finding areas to build a BI report quickly and easily. I don't always have a lot of time to create a report when senior management needs one, based on specific criteria, right away. I can say, however, reviewing the BI-Delivered Artifacts listing has enabled me to locate some of the same information, already built for me. My take away here is that Ultimate Software has already anticipated various common report needs for any size business and made our job easy by having a report available. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

I have worked with J.D. Edwards and ADP. By far, this system is extremely sophisticated, more robust, and most of all...easily able to learn with little no training, depending on the environment you are in. The Learning Center provides thorough instructions, live experience options and testing environments to ensure you are comfortable with the system. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

I currently do not have any business problems, Ultimate Software enables me to proactively identify any process/tax reporting issues at the forefront. Your support team is outstanding and I could not be successful in my job without them. Review collected by and hosted on G2.com.

MS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Helpful navigation and "How to" tools on the right hand side of the screens. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Creating a report could be easier. It would be nice to have it easier to find fields to be included in a report. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

The biggest benefit has come with the app. Many of our employees do not work at a computer and it has been very useful to have them check their paystub more regularly. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

What I like best about Ultimate software is that it is a complete package.....every aspect of our HRIS system is covered! Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

What I dislike is that some times I feel that enhancements are sent out too fast and have not been completely tested. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Cost Savings

Ease of Use

Complete Solution

Forward Thinking

Excellent Support before AND after the sale Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We have recruitment to analytics covered with this software. Review collected by and hosted on G2.com.