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UKG Pro Reviews & Product Details - Page 94

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

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Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
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1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Ami R.
AR
Quality Assurance Test Technician
Computer Software
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

Ease of access to vital employee information and tools for the user, in a simple and intuitive information. Gives specific user access to make decisions and changes as necessary. Love that employees can quickly access their personal HR and pay information. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The way PTO availbility is set up is very confusing for both employees and managers. And there is not visibility on cancelling/rescheduling for the user. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Allowing all users various access and immediate use of important HR information, especially time tracking. The users now can "do it yourself" which gives them security and visibility and trust in the process. Review collected by and hosted on G2.com.

Verified User in Human Resources
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

It is easy to navigate and the fact that we can submit our PTO electronically on it. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There isnt anything that I currently dislike about UltiPro. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Going paperless with everything and making payroll much easier. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for your feedback. We're thrilled to hear we have helped your organization go paperless! We hope you have a wonderful day!

Verified User in Mental Health Care
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I currently use ultra pro with my current employer to view paystubs, complete annual enrollments and submit any changes related to payroll. I've also used ultra pro with a past employer for clocking in and out during work hours. I really enjoy the ease of using this software and like that I am able to access the website outside of work. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There's currently not anything that I dislike about this software Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

I like that it is easy to complete things related to payroll like viewing pay stub, adjusting deduction and completing annual enrollments. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

UltiPro can be used by any user within a business organization. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The only item I wish we had more opportunity to customize in the system is our performance management tool. I don't dislike it, I just wish we could do more with it. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

The system will be able to handle HR, Payroll, reporting, performance management, recruiting. Having the right people and right system is key, Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We have been able to decrease our need of paper, report more efficiently and online enroll our employees. Review collected by and hosted on G2.com.

Verified User in Research
AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I enjoy having all company procedures and policies located in one setting. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The mobile application does not have all the features as the desktop version. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Employees have access to company policies at home and can access monthly checks outside of the work environment. Review collected by and hosted on G2.com.

Amy P.
AP
Senior Talent Acquisition Partner
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

It allows for employees to self portal updates. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The reporting functions are very complicated and not easy to create. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Payroll Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Processing payroll is very straight forward within Ulti. The steps are very clear and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

When needing to reach out to anyone other than Rapid Response, having to submit a case regardless of how quick an answer may be needed or if it is a minor but important question.

Timesheets working with timeclocks to log staff into the correct department but not the correct job (which drive pay rates). Corrections are time consuming. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Although not perfect, UltiPro is , by far, the best payroll system I have used in 18 years of processing payroll Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UltiPro is definitely a time saving payroll service provider. Learning how to use tools in Time Management to verify and limit unnecessary overtime. Review collected by and hosted on G2.com.

Luke G.
LG
Enterprise Sales Development
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

Access to my personnel file from anywhere. Able to update benefits or tax information on the fly. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The user interface is a little clunky but functional. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

HR files are all electronically stored and accessible to employees. Employees are able to make updates without meeting with HR, freeing them up to focus on other matters. Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi Luke, thank you for your feedback. We're happy to hear you enjoy our self-service capabilities. I hope you have a nice day!

RE
Loan Officer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

easy navigation. It allows to do all the clocking in and out to be done on a weekly basis especially for people who are out on the field a lot like me Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Not adding additional lines automatically Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Tracking PTO is much easier Review collected by and hosted on G2.com.

PF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about UKG Pro?

At first I was unsure since I had not used Ultimate before. I have been using Ultimate for 5 years now and I like how it is set up to flow. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

After doing a case and not being able to read anything. I have been having issues since the change over of cases. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Being able to import files. Getting reports needed for management and outside vendors Review collected by and hosted on G2.com.