Video Reviews
UltiPro Review
user-friendly application
A lot of online resources you can use
1,532 UKG Pro Reviews
Overall Review Sentiment for UKG Pro
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I like the flexibility when using it to request time off and to check my hours worked. It's great to be able to see everything from my accrued PTO hours, to benefits, to performance evaluations and reviews. Review collected by and hosted on G2.com.
The only think I dislike is that sometimes the time clock that coordinates with the software doesn't always catch the punch in and out, but that isn't necessarily a software issue. Review collected by and hosted on G2.com.
I love how easy Ultipro is to monitor your paychecks and the paychecks of my employees. I’m able to quickly look up and understand how much my employees or myself are being paid and if there are any errors. Review collected by and hosted on G2.com.
Dislike the ability to monitor time sheets and the inability to have clock in and clock out features. Review collected by and hosted on G2.com.
It's very organized and user friendly. Anyone can learn this program quickly. It also links with Filebound which is great! Very easy with data entry as well. Review collected by and hosted on G2.com.
Time and attendance is very unorganized. To submit PTO was extremely confusing. Some coworkers PTO was combined with others so the manager would have to approve both no matter what. The calendar is also very confusing since the week started on Monday and you had to input military time. Review collected by and hosted on G2.com.
Ultipro made it very easy to log my hours for job, including when I had to take into account personal days, holidays, sick days, etc. Review collected by and hosted on G2.com.
If your organization doesn't put the time into Ultipro upfront, the layout can look sloppy. Review collected by and hosted on G2.com.
We replaced a handful of other older platforms with UltiPro at the beginning of 2017. This allowed us to bring all functions and tools (recruiting, onboarding, time management, talent management, benefits and payroll) into one system.
Functionality is great. Our HR and Payroll staffs and field managers like the tools available to them and our employees have been very pleased with ease of access to viewing and managing all their personal needs from PTO to benefits and career development. Review collected by and hosted on G2.com.
The implementation process was compressed into a very tight window. We'd planned on and made our internal resources available for a 4-6 month implementation; however the process was compressed into 2.5 months. Review collected by and hosted on G2.com.
The look. It is pretty, but not the best system (or perhaps it was poor implementation on the company's part) Review collected by and hosted on G2.com.
You have to click into several screens to access anything. You will click an option, but instead of taking you there, you go into another screen to click more options. Also, time off balances are tracked in advance instead of what you actually have Review collected by and hosted on G2.com.
The best part is having all employee information all in one place. From onboarding to job history to performance reviews, it's convenient to have easy access. I also like that employees can manage most processes on their own (changing personal information, enrolling in benefits, updating direct deposit, etc.). Review collected by and hosted on G2.com.
Customer service has been a huge frustration for us. It often takes weeks to get a response, and many times the response does not include a recommendation for the problem. PTO has been a huge issue. Time Management is a completely separate system and the way it displays PTO is wildly confusing to employees. Review collected by and hosted on G2.com.
easy to change marital status and other details without going through HR Review collected by and hosted on G2.com.
I can't see how many hours I'll have at a certain point in time when trying to estimate (or request) future vacation. Goal creation and tracking/management is also very confusing. Review collected by and hosted on G2.com.
I like that we have something to use for HR software and it holds most of our information in one place. Review collected by and hosted on G2.com.
I dislike that Ultipro makes it very difficult to find the information you are looking for. The way they have designed the software is not user friendly and ultimately creates frustration when using their application. An example would be when trying to submit a PTO request. There are a couple of different ways and none of them are logical. Also, the way they display number of PTO days is confusing and listed by hours only and won't show how much you will have for the year total. It would make sense to show the time in days first then hours a secondary view. They also HTML linked text most of the time instead of a graphical button which increases the frustration when something doesn't look obviously clickable. Ultipro also limits the number of characters when inputting fields like an employees job title. Since titles can get long they then have to be abbreviated which makes it even harder to figure out someone's actual when you need to look it up. Review collected by and hosted on G2.com.
