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UKG Pro Reviews & Product Details - Page 90

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

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Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
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1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
LG
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Integration of HR, payroll, benefits and workforce management Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The different applications take patience to learn but, once you get the hang of it, it is very manageable. Navigation differs from application to application and consistency would help improve great products. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Be prepared to take lots of online training to develop proficiency with the product. It is well worth the time. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We are improving capture of time. We've made it easier for people to enroll in benefits. We're using Community Broadcast to reach all employees and keep them informed of what is going on in the company. We are tracking applicants and providing seamless onboarding experiences. Review collected by and hosted on G2.com.

BB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I like that you can see all your pay/time off/benefits all in one place. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I do not like how there is not a separate clock in and out button. It creates a lot of confusion and in turn, more work for someone else. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Make sure you are aware that the clock in and out function is handled with a single button, potentially causing confusion Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

The problem of multiple different apps/software to track employee information is solved with UltiPro. Some benefits include ease of use and company-wide adoption. Review collected by and hosted on G2.com.

Verified User in Sports
AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about UKG Pro?

User friendly, able to customize to meet our organizations needs. The ability to create custom fields has been great for us. The training that's available is great Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I don't dislike anything. If we have a problem our Executive Relationship Manager helps us to get a resolution. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Reach out to companies in your industry that currently use it to get their feedback and find out what works for them, challenges they had, etc, Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Headcount tracking has been a challenge, with this software we are able to track this better. With customized fields we are able to continue to grow this to meet our needs Review collected by and hosted on G2.com.

CW
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about UKG Pro?

I like the new feature that lets you organize which tasks you want to use regularly. (new drop down menu) Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

That it has to open separate browser windows for certain tasks Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We use ultipro to log and organize employee hours, payroll, etc. It's easy to use and well-organized Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

The ability to have multiple features in one product. Less passwords to remember and less sites to learn to maneuver. It's easy to go from one feature to another without having to sign in to another application. I can enter PTO requests, enter my time on my timesheet and accessing coworkers work contact information. Overall it is definitely an upgrade from our last system. I am hopeful that this will streamline a lot of our processes and save time for the employees and for our HR Department. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I haven't found any negatives at this time. I'm still learning the system but so far, I'm impressed. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Try it! You'll be glad you did. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Payroll entering & tracking, company directory Review collected by and hosted on G2.com.

Verified User in Banking
AB
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Ease of use, using customer ideas to make the product better, ability to make manual processes go away, reporting functions, support is helpful Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There are times when we struggle with our IT/security and what is required by the product for functionality. The wishes of the two don't always mesh. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

At least give it a good shot. They are a good company. Easy to work with. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

With implementation of Recruiting/Onboarding and Open Enrollment and Life Events as well as electronic sending of benefit files, we have reduced manual entry and hundreds of hours a year of time in the HR department alone. Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
UA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about UKG Pro?

Easiest most complex way to track work information Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There really isn’t anything that I dislike about the program. It’s easy and that’s that. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Tracking time worked, handling and requesting time off. Keeping track of all personal information Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thanks for your feedback. We're happy to hear you enjoy tracking time in UltiPro. Have a wonderful day!

Verified User in Financial Services
AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UKG Pro?

Ultimate support is always there to help you when needed from implementation to payroll updates. Everyone is friendly and willing to help. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Some of the communications regarding the Recruiting conversion have been vague and not clear. I have heard from others a few years ago that the main lead on the project left and that there was no one to provide clear direct on this change and conversion for companies Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We have been able to provide better reporting to managers and track hours with UTA. Time off requests as also a great feature that we are utilizing within UTA. As for Core, we have a very reliable system and the upgrades are managed within Ultimate Software which is nice.

We are looking at possibly using Talent Management but we have not implemented this but have purchased it. Review collected by and hosted on G2.com.

Verified User in Facilities Services
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

The ease of access and usage with ultipro software is refreshing Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I think for such a robust system there are far too many updates and lack of options for integration for an entire platform in a given businesses Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It helps with various needs storing client information and personnel personal data.

It’s secure and maintains the core information needed to run a growing business Review collected by and hosted on G2.com.

Response from Micole Garatti, MBA of UKG Pro

Hi there, thank you for leaving us feedback. We're thrilled to hear you enjoy our people-first user experience. I do see you would love increased integrations. We value customer feedback and wanted to see if you have heard of our new integration studio, UltiPro Connect? Please email feedback@ultimatesoftware.com for more information. We hope you have a wonderful day!

Annie B.
AB
General Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I work at differently locations within my company. It keeps all my paychecks separately which is nice and easy to track. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

It is a very confusing platform and has a lot of technical issues. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Payroll Optimization. Review collected by and hosted on G2.com.