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UKG Pro Reviews & Product Details - Page 8

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

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Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
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1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Manufacturing
UM
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

It is very good in designing the process in HR function from TA perspective Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Little slow at times in support to your queries. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It is actually trying to manage complex workforce environments and labor costs, and redefine workforce management solutions and experiences — all while keeping employees at the front of the line

To a great extent they helped to sort process of ATS designing for end to end recruitment. Review collected by and hosted on G2.com.

Doug A.
DA
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about UKG Pro?

The majority of Atlantic's enterprise employers use UKG Pro as it has powerful solutions for large employers and works very well for multiple locations. We can write a customer integration for background check in under 3 days, as compared with 4-6 weeks with other providers. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Keep up the great work, we have no issues with the technology. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We are able to write a customer background check integration, with UKG Pro, in under three days, the tech team is sensational. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for the kind words, Doug! We truly appreciate it!

SC
LMS Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

-The amount of information that could be entered in the system

-The ability to add Goals for each employee

-the ability for the employee to complete their elections and fill out a qualifying life event. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

-The interface is not too user-friendly. A co-worker was making some changes and maybe it was just due to her lack of knowledge but the employee ended up breaking the life event link and we had to get it re created. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

I can't say anything negative about UKG because our Company has never updated UKG so I am sure our features are also a lot more limited than what the system is really capable of. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi Shelly, thanks for your feedback. Our team truly appreciates it!

Donald P.
DP
Human Resources, Benefits & Payroll Administrator
Consumer Goods
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

Automating tasks is the biggest benefit. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Of course cost is my biggest concern long term. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

The long tasks of manual input of data on EE benefits. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you for providing feedback, Donald! We're always here if you have any questions or concerns as you continue to use our product.

Monica H.
MH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

It's difficult to identify a single aspect of UKG that we actually like. We did manage to get people paid however, I would say that it was in spite of the UKG team not because of them. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Despite what they tell you during the sales cycle, there is really no single unified system. It's clear that they took Ultipro and Frankensteined it together with Kronos. The connection between these two systems often breaks and or/something that is done in Pro does not update in Dimensions and vice versa. There is no overall project manager. We had 40+ UKG consultants cycle on and off, several of whom we had to ask to be replaced as they were subpar to say the least. The amount of glitches, downtown and errors once we went live was substantial and continues to be. The transition from implementation to post Go Live support was non-existant. We had several consultants abruptly tell us not to contact them anymore as they were on our account one day, and then gone the next. We decided not to implement the ATS and Benefits modules and they did not meet even our most basic needs. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We consolidated several applications when moving to UKG. However, the process to get there was so excruciating I'm not sure we would choose UKG if we had to do it again. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi Monica, thank you for sharing your thoughts and I am so sorry to hear that UKG Pro is not meeting your expectations. We would love to connect with you to find ways we can better support you. Please contact us at feedback@ukg.com so that we can learn a little more to suggest the best next step. Look forward to hearing from you soon. Thank you!

MF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

UKG is a one stop shop for all things HR, payroll, and workforce management. The platform is user-friendly and the site/dashboard is easy to navigate and find the helpful information you are looking for. The phone application is great for those on the go. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I have not experienced many (if any) downsides to UKG Pro. Some of the pages could be built out a bit more such as the goals. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UKG Pro keeps all important information for employees in one central location. This allows them to find what they need quickly and alleviates the HR team from having to assist. Streamlines HR, payroll, and workforce management processes. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi Megan, thank you so much for taking the time to leave your feedback. We appreciate it!

Verified User in Computer Software
AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

My favorite feature is on boarding, I think it's a wonderful improvement and I think it was completely worth the price for how much easier it makes on boarding virtual employees. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

As such, nothing.. I am very much satisfied. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

solution for Human Capital Management, talent management, performance management, benefits administration, recruiting, learning, and payroll solutions. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for your review! We are so happy to hear that onboarding has become an easier process for you now that you are using UKG Pro!

Ashraf W.
AW
Data Analyst
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about UKG Pro?

I can see in real-time how many hours I've worked per day and pay period. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

It takes more time to enter login than expected. Everything else is excellent. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Automating tasks, such as time tracking and payroll calculations, ensuring accurate and reliable information. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for taking the time to leave your feedback Ashraf!

CB
staffing supervisor
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

it is a easy candidate data base, ease to see pay stubs for our employees and easy to re set passwords for people to log into their accounts Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The progrram itself seems to be slow at times Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It helps when it comes to giving our employess access to their pay stubs Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thanks for the review Candace!

Verified User in Non-Profit Organization Management
AN
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about UKG Pro?

UKGPro is seamless!! Coming from a system that lacked usability and compatibility UKGPro has changed the way we do business in HR. The mere fact our users now have access to manage their data at any given time is huge win for us. Our day-to-day operations has improved tremendously. We are four years in with using UKGPro and have absolutely no regrets! Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I can honestly say there is nothing that I dislike about UKGPro nor is there anything that they could do better. UKGPro continues to check all the boxes as a great HCM vendor/platform. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

Go in with an open mind and seek what's best for your organization. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Benefits with UKGPro;

- We have met all of American Chemical Society (ACS) business requirements

- Decrease processing times

- Established automated processes to feed HR data to other divisions, external vendors and enterprise modules

- Establish consistence processes and standards across the entire ACS Review collected by and hosted on G2.com.

Response from Natalie Arenal of UKG Pro

Hi Vanessa,

Thank you so much for your feedback! We love to hear that UltiPro was able to improve your day-to-day operations. Have an amazing day!