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UKG Pro Reviews & Product Details - Page 7

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

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Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
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1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
RC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

The UKG app is pretty good. Once you learn where everything resides within the HRIS, it isn't overly difficult to use. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

It is definitely not intuitive. It feels very clunky compared to other options I have used. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It is very good for time management, definitely one of the best functions of UKG. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thanks so much for your feedback, Rachel.

Faiz S.
FS
Senior Customer Service Associate
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

Its easy to use and full of accurate details Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Though it's contain good amount of information but UI is not so good newbies really find it difficult to access Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Its quick and easy to apply employees leave and see their schedule adherence. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thanks so much for your helpful feedback!

Tamira C.
TC
Human Resources Generalist
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

Customer support is generally quickly responsive and friendly Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The different parts of the system do not seem to flow into each other Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Finally start to use the scheduling portion and that appears simple enough to use Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you for taking the time to leave a review, Tamira! We truly appreciate it. If you'd like to share more information with us, feel free to email us at feedback@ukg.com.

Ankita S.
AS
Human Resources Manager
Marketing and Advertising
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

User friendly and has good pricing compared to other. The real-time data-fetching features is good. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There is nothing so far that I dislike about UKG pro Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

So the product is user-friendly interface and it provides automated ways with people's requirements and also help to improve employee experience Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi Ankita, thank you for taking the time to review our product. It means the world to us!

Verified User in Events Services
AE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

Ability to make changes to data uploads quickly

Kept many of the same functionalies of previow versions Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The inability to hid certain fields to allow your viewing screen to be more precise Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Union payroll and costing to correct projects in real time. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for providing feedback for our team!

Noor A.
NA
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

I liked its features.

It is a cloud-based solution for Human Capital Management, talent management, performance management, benefits administration, recruiting, learning, and payroll solutions. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Navigations are little but clungy , little confusing. Except this everything is upto the mark. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

NA Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We appreciate the review, Noor!

Verified User in Food & Beverages
AF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

It is an all-encompassing system that serves many industries in their various needs. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The support is not the best. It takes a while to get a response or a resolution to an issue. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It is solving our document streamlining process. It benefits us because we can use the system to replace our paper procedures. It is easy to administer documents online and UKG makes that process smooth. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We appreciate the feedback! We are thrilled to hear that UKG Pro has been helping your company streamline processes.

Maria Q.
MQ
Manager, Sales Development
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about UKG Pro?

With the Manager Self Service, we provide managers with information on how to make the best decisions regarding their staff. The roles attached to the My Group directory enable managers to observe the work, compensation and other particularities of their employees and compare it with the rest of the staff. Worker self-service gives the worker the opportunity to be in control of their information and provides a reachable place to store it along with the web and mobile app. People Analytics analytics are excellent with Cognos Analytics underpinning that generates a variety of information; from tables to simple narratives. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

It lacks little in comparison to what it was. The greater part of the representatives are quite educated, however their ability to communicate with their work card nimbly prompts many upward. In the past, it was possible to get a faster deal without affecting SLAs. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We use UKG Pro as the current human resource management system for the entire company. Several new features of the system have been investigated to maximize its utilization. In UKG Pro, we are increasing the utilization of cell phones for employment history payment and are using People Analytics to accomplish this. In addition, we are engaging our employees in the process to understand the extent to which the information held by UKG Pro is relevant to our employees. It has taken some time for our employees to trust the system, however we have seen increased devotion over the last twelve months. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you for taking the time to leave your thoughts Maria!

Jacqueline J.
JJ
HR Compliance Specialist
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UKG Pro?

There is not much that i do love about UKG. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

A lot, they system is slow, the document management doesnt do what we would like, Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It is not Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi Jacqueline, thank you for reaching out. We'd love to understand your situation better and see how we can help. Please reach out to us at feedback@ukg.com.

Ashana B.
AB
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

Its Uniquness, how they are catering the needs of all the customers Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There is nothing which can be disliked as it provide best solution Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It is making ease of all thr Hr Functions Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you for taking the time to leave feedback, Ashana!