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UKG Pro Reviews & Product Details - Page 6

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Overall great product"
UKG is very user friendly. Managers and team members seem to be able to find anything they need.
CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

Official Downloads

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Video Reviews

1,532 UKG Pro Reviews

4.2 out of 5
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1,532 UKG Pro Reviews
4.2 out of 5
1,532 UKG Pro Reviews
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Hannah H.
HH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

UKG pro has streamlined our companies benefit process. It's an easy and efficient way to view all the necessary applications for timekeeping and benefits. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

It's sometimes difficult to find what you need. But once you understand where things are it makes sense. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Time keeping Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for your review, Hannah! We are thrilled to hear that processes are more streamlined!

Verified User in Defense & Space
AD
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

I like the customization that UKG allows and provides in order to fit the needs of the business. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

UKG puts out updates without warning sometimes where we are not able to test to see what affects it have on current processes. We don't find out until after the fact when something breaks and have to do last minute fixes in order to subvert any negative impacts. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Payroll, taxes, reporting, vendor interfaces Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

I value your input!

SS
Recruiter
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

Has a lot of good features, not too bad to figure out how to use Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Harder to implement than expected, dashboard not as user-friendly as hoped, more clicks than should be to get to reqs Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Company growing, so needed a more robust system Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thanks so much for your review, Summer!

JS
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UKG Pro?

It provides our organization one source of truth for employee data. It is a system that allows ease of use for all our users, from our lowest level technical learner to our senior executives. We were well supported during implementation. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The PowerBI piece that we so desired, has been challenging to learn to use. We have found that our tech team must be utilized to help support the HR team to deliver the reports we require. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Moving from a paper based system has been life changing for our organization. Giving our leaders the ability to see their employee information, make changes, see timesheets in one application, and create reports are the most significant benefits. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for sharing this helpful feedback with us Janet! We truly appreciate it!

Pooja Y.
PY
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

UKG Pro impresses with its user-friendly interface and robust features, streamlining HR tasks effectively. From payroll to talent management, it offers comprehensive solutions. Though there's a learning curve, its scalability makes it a solid choice for businesses. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Users have noted a learning curve and occasional glitches with UKG Pro. Customer support responsiveness is also an area of concern for some. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Payroll system Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Hi Pooja, we very much appreciate the feedback. Thank you!

Vijay C.
VC
Associate Team Lead
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

UKG Pro delivers a strong user experience for admins and employees. Customer support is quickly responsive. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I havent faced any downsides in UKG Pro. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UKG Pro improves the Workforce productivity. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We are thrilled to hear about your experience with UKG Pro! Thanks Vijay!

Verified User in Manufacturing
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

User friendly interface

Comprehensiv feature set

Excellemnt customer support

Customization Options

Date intergration & Reporting

Interation capabilities

mobile access Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

First time implementation complexity

cost Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It offers a comprehensive set of HR, payroll, talent management, and workforce management solutions to help organizations manage their human resources efficiently. UKG Pro includes modules for managing payroll, benefits administration, employee performance, time and attendance tracking, recruitment, onboarding, and more. It's designed to streamline HR processes, improve employee engagement, and provide insights into workforce data to aid in strategic decision-making. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for taking the time to leave your feedback!

Prerna Y.
PY
HR Recruiter
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

UKG Pro is a nice option of cloud-based human capital management (HCM) solution that offers payroll, talent management, learning and onboarding, workforce management, workforce planning, analytics and more Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Nothing, I didn't found anything that should be disliked in UKG Pro Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UKG Pro covers nearly every aspect of HR management, from recruitment and onboarding to payroll and benefits administration. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much Prerna! We appreciate you taking the time to leave a review.

Vaibhav T.
VT
Lead - Talent Management
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about UKG Pro?

UKG pro streamlines many HR and payroll tasks, which can save time and resources. This includes automating processes like scheduling, timekeeping, and benefits administration. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

It is expensive; especially for smaller businesses. This includes both the initial implementation cost and the ongoing subscription fees Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Automting tasks like payroll, timekeeping and benefits administration frees up valuable time Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you for taking the time to leave your helpful feedback, Vaibhav!

SL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about UKG Pro?

very user friendly/ for the employees and I loved it Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

the way the employer can disable after termination Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

great for time management Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for the 5 star review, Shaketha!