UKG Pro
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4.2 out of 5 stars
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UKG Pro Reviews & Product Details - Page 2

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UKG Pro Overview

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What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Discussions
UKG Pro Community
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.

Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,829 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.

Natalie A.
NA
Overview Provided by:
Natalie Arenal
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Read more
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
Read more
Ronni H.
RH
Ronni H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great experience with this program."
Easy to see my paystub. Easy to see current benifits or if anything is due for compliance
Read more
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
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UKG Pro Pay
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UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
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Play UKG Pro Video
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Video Reviews

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user-friendly application
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A lot of online resources you can use
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1,531 UKG Pro Reviews

4.2 out of 5
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1,531 UKG Pro Reviews
4.2 out of 5
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UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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FS
Maintenance Technician
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about UKG Pro?

It's a very nice app, easy to usethat is very important in HR app. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

A year ago was difficult to access, we lost conexion but they fix that problem Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

They have a better connection, the app is much better now Review collected by and hosted on G2.com.

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TM
Controller
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

UKG has shown an ability to keep our HR functioning at a high level. For the users it works pretty good. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Implementation was harder for our team, our point of contact changed a number of times as we brought it online. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We use UKG for all of our HR needs and it works grea. Review collected by and hosted on G2.com.

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Verified User in Logistics and Supply Chain
AL
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

I find the software intuitive and easy to use, and when I have a question I can usually find answers in the community or by contacting support. I've found that the support quality and response time has improved dramatically in the last year. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Payment services and tax cases can take a long time to receive answers on. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Payment services has made a lot of recent improvements, especially with the self-tax setup options in Business Rules Review collected by and hosted on G2.com.

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Benita V.
BV
Project Recruiter
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

I like the easy navigation. Everything seems to be easy to find. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The system logs out due to inactivity too fast. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Having to use multiple programs. UKG lets you pretty much do anything work related. Review collected by and hosted on G2.com.

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Response from Alexandra Fischer of UKG Pro
Editedit

Thanks Benita! We appreciate your feedback.

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MS
HR Generalist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

UKG Pro is intuitive and is fairly easy to customize for our company's needs. The UKG University is exceptional in helping me to use the system :) Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

So far, there isn't anything that I would say is troublesome. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We wanted a system that included anything HR, all under one roof to eliminate multiple spreadsheets. We are still optimizing, I'm sure the system will deliver a lot more for us in the future. Review collected by and hosted on G2.com.

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Ronni H.
RH
Speech therapist
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about UKG Pro?

Easy to see my paystub. Easy to see current benifits or if anything is due for compliance Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Nothing I dislike about the program. Easy to use. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Easy to access my payroll and W2 electronically. Review collected by and hosted on G2.com.

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Helpful?
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BreOnna M.
BM
Supervisor
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

It is easy to navigate and has allowed room for improvement. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Having to create a super long passowrd, making it easy to forget. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Keeping tarck of payroll hours. Review collected by and hosted on G2.com.

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Helpful?
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PS
HR Generalist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

In UKG Pro All Complete Information In One Place. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

UKG Pro Log In Times Out Much Too Quickly. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Direct Access To All Employee Data. Review collected by and hosted on G2.com.

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Helpful?
Share
Admin Approval Link
Verified User in Computer & Network Security
AC
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

I like the ease of use and ease of intergration into different products

I like the BI reporting tool

Data import tool Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Reporting tool may be complex if you are not familiar with it

Support could be more responsive

UI could improve from employee view Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Reporting for Compliance saves time

Roles and permissions are easily assignable and easy to track Review collected by and hosted on G2.com.

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Response from Alexandra Fischer of UKG Pro
Editedit

Thank you for taking the time to share your thoughts!

Helpful?
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Admin Approval Link
Verified User in Retail
AR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

Very robust system with a lot of reporting capabilities and customization options. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Does not integrate well with timekeeping or other platforms/add-on's Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Automated tracking of license renewals has streamlined, automated reports and employee slef-service has made the HR dept more efficient at processing requests and e-mails. Review collected by and hosted on G2.com.

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