Video Reviews
1,532 UKG Pro Reviews
Overall Review Sentiment for UKG Pro
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I like how user-friendly UKG is. As someone who has trained other people on the platform, I think it is very easy for beginners to pick up. I have not used other platforms but I don't feel the need to explore other options because it is easy to use. Review collected by and hosted on G2.com.
I just wish there is a way to upload documents/PDFs to the platform. It would be helpful to save interview notes, performance reviews etc. into the person's profile. Review collected by and hosted on G2.com.
I'm a new manager and haven't had any detailed training on the system yet. It's really user friendly. Review collected by and hosted on G2.com.
I don't like that a new tab opens from UltiPro. Review collected by and hosted on G2.com.
Navigation is intuitive. Data structures in core are easy to understand. Configuration is good. Handles user-defined formulas for 401k and other deductions/earnings. Web payroll steps are great for seeing the status of your payroll. Integrations are relatively easy to set up. Platform config is also a convenient feature to help handle unique situations companies face. Onboarding is straight forward and intuitive. Really like some of the things coming for recruiting/onboarding to increase the interactivy with the applicants. UKG shows they are not just a payroll company, by introducing new HRM functionality to help make companies relevant with changes coming in the world around how employees are handled, communicated to and getting their feedback to strengthen the organization. Review collected by and hosted on G2.com.
Core Benefits for OE/LE is not comprehensive or intuitive for users. Validation during open enrollment is lacking unless you use prime. Current talent management is a little stagnate, but it looks like a lot of the ideas for 2022 fill most of these gaps. Review collected by and hosted on G2.com.

The system is relatively intuitive, allows for the ability to determine different levels of security for our diverse business and needs and is integrated with other UKG related platforms we utilize. Review collected by and hosted on G2.com.
When an issue arises, the resolution is very dependent upon the individuals assigned. UKG has some great talent and some that are in need of development. Our experience is more positive when the right people are assigned to lend support to our technically competent team members. Review collected by and hosted on G2.com.
I love that I can do almost everything in one place, Recruit, Onboard, Hire, Manage Performance, Payroll, Compensation, Time & Attendence etc. The mobile app is great, especially if you have an employee base that is not sitting in front of a computer all day or is not very computer savvy. Its intuitive and allows them to do much of what they need to do right on their phone. They are constantly updating and enhancing the products and much of it is based on customer feedback. Review collected by and hosted on G2.com.
The benefits are really subpar compared to the rest of the standard features. If you have very simple/basic benefits it is fine, if you have anything else you need to pay for the upgrade to Benefits Prime which is a partially integrated external vendor that can handle more, but is still restrictive. Review collected by and hosted on G2.com.

I appreciate that my HR profiles of my employees, their time-off (PTOs), and Payroll are all in the same tool.
it also syncs with greenhouse 9our recruitment tool) which facilitates our onboarding processes and syncs with okta which helps with our offboarding processes Review collected by and hosted on G2.com.
There is A LOT to learn and we have to do the learning ourselves. which is hard to do when you are a small company, I need to hire more resources to keep up with the tool Review collected by and hosted on G2.com.

I like the fact that they have a comprehensive suite of human resources applications. In particular, they have a very good applicant tracking system and their new vaccine management product is also excellent. Review collected by and hosted on G2.com.
Their support can be slow at times, though they seem to be trying to remedy this. And some of their products don't seem to go far enough to make for less work from staff. Review collected by and hosted on G2.com.
My company uses UKGPro for general timeclock use and internal database sharing. The best features include easy navigation and a newer 'Time Clock Entry' link, which allows a user to clock in within seconds. Review collected by and hosted on G2.com.
Some navigation is a bit confusing and nonintuitive. For instance, when viewing previous PTO requests, one must first access Time Management, then Add Time Off Request (wut?), followed by View Calendar. The 'View Time Off Calendar' link should be much easier to access. Review collected by and hosted on G2.com.
UKG Pro is a fantastic solution that serves as the brain for our employee data. It assists with our day-to-day operations, information transparency and empowers not only the HR team but the leadership team with quality self-service tools. Review collected by and hosted on G2.com.
It's a lot to learn, but that doesn't mean it's hard to learn. UKG is such a powerful tool, but it can feel that you do not know enough to make a fully optimized system for your business. That said, the product's configurability makes it easy to make enhancements throughout the year. Review collected by and hosted on G2.com.