Video Reviews
1,532 UKG Pro Reviews
Overall Review Sentiment for UKG Pro
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The configurations that can be made in UKG Pro are limitless. Review collected by and hosted on G2.com.
While the configurations are many, they can be challenging to navigate and is not as user-friendly as other systems. Review collected by and hosted on G2.com.
ADMIN PORTION IS WELL LAID OUT AND EASY TO NAVIGATE Review collected by and hosted on G2.com.
THE TIMESHEET PORTAL IS VERY POORLY LAID OUT AND ALOT OF EMPLOYEES ARE OLDER AND STRUGGLE WITH USING IT Review collected by and hosted on G2.com.
Ability for our HR team to have one platform for a number of required areas. Review collected by and hosted on G2.com.
Seems to be a lot of clicks to navigate to team vacation approvals, which is the most frequently used feature within UKG. Would be ideal to have deep links in the request emails. Review collected by and hosted on G2.com.

UKG Pro offers functionality for recruiting and onboarding new candidates. It helps in calculating, processing and accessing pay of the employee. It helps to manage performance, compensation and employee tracking with great ease. Review collected by and hosted on G2.com.
It is having one of the bad customer service with mediocre support. we cannot configure the application for candidate experience. The menu is bit misleading and its tough to navigate through. Review collected by and hosted on G2.com.

I like best the strong customer community and how UKG works hard to ensure that the system is growing into a top-notch platform. Review collected by and hosted on G2.com.
At times, reaching the proper Support channel can be a problem, however, I have had years of success with multiple Support representatives. Review collected by and hosted on G2.com.
Payroll processing is easy for someone who is not familiar, on how to process payroll. Stand Reports and People analytics reporting makes our reconciliation process streamlined. Review collected by and hosted on G2.com.
The dislikes of UKG Pro is WFM areas. In which its hard to navigate. Review collected by and hosted on G2.com.
UKG Onboarding platform is a timesaver allowing all documents captured to feed to the employee record in UKG core. The I-9 correction feature allows the edit of document numbers, expirations, etc including the hire date. Review collected by and hosted on G2.com.
Custom interface builds/edits are very time-consuming from the end-user perspective. Would be great if a UKG technician could work directly with the vendor on the prescribed specifications. Review collected by and hosted on G2.com.
I like to know that I can find everything that's important about work - pay, benefits, time off, etc can be found in one place with a single login. Review collected by and hosted on G2.com.
It's regularly slow, clunky and frustrating to use. The user interface is dull and basic which doesn't necessarily make for an easy experience. Review collected by and hosted on G2.com.

UltiPro has allowed our company to do more with our HR information in a more realistic timeframe. The end user experience has enhanced the usage of our HR applications when compared to the past. The real-time information including reports and dashboards is more aligned with our other systems.The ability for employees to be able to navigate seamlessly and manage their information is made an impact. The ease of use with the Core HR applications has made a great impact on our employees. Review collected by and hosted on G2.com.
With my current organization, we have separate entities that operate autonomusly, and we struggle to accommodate all of our needs. Additionally, the company is putting a lot of effort into new R&D, but there is no focus on the native products. There are quite a few limitations in the Talent and Compensation module that we have had to utilize a lot of customs. Review collected by and hosted on G2.com.