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UKG Pro Reviews & Product Details

Kimberly P.
KP
Human Resources Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

I like that they have the support for not only fixing things but to help us with training for employees using the system.

They have availability for a talking platform for employees so that they can get shifts covered, and put in availability to help with schedule automation.

They have a conference that allows us to meet others from our industry to help us with working the system to our benefit! Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There are bumps like reporting is it's own monster that can be hard to learn, and even harder to teach new people about. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

They are working on creating a streamline situation that is all in one app for the employees using it. As an HR Manager, more automation is what is helping them pull ahead. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you so much for taking the time to leave your feedback, Kimberly! We truly appreciate it.

UKG Pro Overview

What is UKG Pro?

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

UKG Pro Details
Product Website
Languages Supported
Danish, German, English, French, Italian, Malay, Dutch, Portuguese, Spanish, Swedish
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Product Description

Designed for organizations that prioritize diverse workforces and cultures of trust and belonging, UKG Pro® puts people at the center of your strategy. From HR and complex payroll to talent and industry-focused workforce management (WFM),our comprehensive human capital management solution (HCM) anticipates people’s needs beyond just work. We partner with you every step of the way to drive better business outcomes and create great workplaces for all.

How do you position yourself against your competitors?

With UKG Pro, you can confidently support your people with deeper visibility and integration across all people operations. Make timely, people-focused decisions across your entire people operations, elevated by AI- backed recommendations and insights. Build inspired and motivated work experiences that create a more open and inclusive culture your people can be proud of.


Seller Details
Seller
UKG
Company Website
Year Founded
1977
HQ Location
Weston, FL
Twitter
@UKGInc
44,865 Twitter followers
LinkedIn® Page
www.linkedin.com
14,118 employees on LinkedIn®
Phone
(800) 432-1729
Description

At UKG, our purpose is people. As strong believers in the power of culture and belonging as the secret to success, we champion great workplaces and build lifelong partnerships with our customers to show what’s possible when businesses invest in their people. One of the world’s leading HCM cloud companies today, UKG and our Life-work Technology approach to HR, payroll, and workforce management solutions for all people helps more than 80,000 organizations around the globe and across every industry anticipate and adapt to their employees’ needs beyond just work. To learn more, visit ukg.com.


Natalie A.
NA
Overview Provided by:
Associate Manager, Social Media at UKG

Recent UKG Pro Reviews

CB
Christopher B.Mid-Market (51-1000 emp.)
4.0 out of 5
"Better than Ascentis!"
It was much better than Ascentis... UKG acquired our old HRIS and they improved the interface. The customer service was pretty good too.
Verified User
A
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"UKG Pro Review"
The ability to automate profile assignments
Ronni H.
RH
Ronni H.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great experience with this program."
Easy to see my paystub. Easy to see current benifits or if anything is due for compliance
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
3 people requested security information

UKG Pro Media

UKG Pro Demo - UKG Pro People Center
UKG Pro People Center
UKG Pro Demo - UKG Pro Pay
UKG Pro Pay
UKG Pro Demo - UKG Pro Recruiting
UKG Pro Recruiting
UKG Pro Demo - UKG Pro Mobile App
UKG Pro Mobile App
UKG Pro Demo - UKG Pro Employee Voice
UKG Pro Employee Voice
Play UKG Pro Video
Play UKG Pro Video

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Video Reviews

1,530 out of 1,531 Total Reviews for UKG Pro

4.2 out of 5
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1,530 out of 1,531 Total Reviews for UKG Pro
4.2 out of 5
1,530 out of 1,531 Total Reviews for UKG Pro
4.2 out of 5

UKG Pro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UKG ProQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
EC
Huan Resources Associate
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

I love how many facets you can utilize in UKG Pro. You can find what you're looking for in multiple areas, and there are even mass update options. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Because UKG Pro contains so many things, it can be overwhelming or confusing to a regular user. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

UKG Pro is helping with our time keeping. We especially like the geo-fencing feature and how accurate the timesheets are. UKG Pro also really helps with our organization structure and the assignments of supervisors/managers. Review collected by and hosted on G2.com.

Verified User in Human Resources
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

Ease of getting around system and flow to other UKG systems if set up correctly. BI reporting is versatile. EE's love using mobile app. Customer support overall is very quick & helpful. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

File management system is lacking basic reporting. Don't like not being able to maintain vendor feeds without UKG, example adding additional field to existing feed. Implemntation: you need to take a lot of training and expected to learn on your own. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Reporting can be distributed with emails, dashboards, ad hoc, etc. Data can be pulled as Point in Time. Workflows established so managers or EE can maintain the data with approval where needed. Mobile app usage so ease of access for all levels. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We very much appreciate this feedback. Thank you!

Verified User in Human Resources
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

UKG has been a great help when it comes to creating reports more specific to business needs, their customization system allows our team to focus on the metrics that matter most to them. UKG also provides visual analystics into its reporting features, alloing users to view data in graphs and charts. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There has been a bit of a hiccup in having our team members clock in and out using the UKG Timecard system. It seems like UKG servers often crash preventing out team members from being able to utilize the timecard system which can be a bit of a nusiance. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Being able to fully customize reports and providing real-time data access. Review collected by and hosted on G2.com.

GF
Medical Assistant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

UKG is easy to use. Everything about your employment is listed there. I utiize it every other week to check my paystub for any errors. You can aslo check on your benefits there as well. You can print out your check stubs, you can find your employee ID number, and also your job title. Just everything and anything you need to know about your jobis listed in UKG Pro. It's very easy to navigate through to get from one page to the next. On open enrollment for benefits is listed there and it's easy to navigate to select your benefits. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

There's nothing I like least about UKG Pro. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

When I need information about my employment I don't have to call HR and wait days to get what I need. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

We're thrilled to hear that you find UKG Pro easy to use and helpful for managing your employment information, paystubs, and benefits. We're committed to providing a user-friendly experience for our employees.

Antonio G.
AG
General Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

The best part about UKG is the accessibility to everything we may need. I can take a look at pay statements, my time, and more so easily. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

The ability to request off using the mobile app would be helpful. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

It allows for the ability to share information staff needs on their information and it looks the same as what I use as a manager. Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thank you for your feedback, Antonio!

Val Q.
VQ
Office Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

How easy it is to use even if I forget to do something, it has a bar to help me go to the action i need Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

All of the options it gives me whenever I am hiring someone on, it has so much on there that I dont understand sometimes Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Intergrating with others for onboarding and making it easier to set an employee up Review collected by and hosted on G2.com.

Paul F.
PF
Sr. Benefit Consultant II
Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about UKG Pro?

I really like how I can view all of my payment details and manage my clock in/out for work every day in one place. I do like that it is secured via VPN and that my personal information is safe and secure. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

I don't like that we have to use a separate company portal for insurance information, company directory, and archived company resources. It would be nice to have that all in one place. Review collected by and hosted on G2.com.

Recommendations to others considering UKG Pro:

The functionality is excellent, but there might be other options out there that can have more of an "all in one shop" for employees and resources, but I would recommend it! Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

This is securing all of the company information for employees, etc. while we are working remotely from home. Review collected by and hosted on G2.com.

gianina S.
GS
Teacher
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UKG Pro?

That there is an app for your phone to clock in, on the computer plus in person.

UKG is easy to used and very simple. It makes requesting for time off extremely fast and convenience. Fixing the clock by submitting the time is efficient if you need to resolver any issues with your hours. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Nothing so far. While i have been using the system everything has been easy. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

We used it to clock in for work. Review collected by and hosted on G2.com.

Jaspreet D.
JD
Senior HRBP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about UKG Pro?

The ability to configure the system to best meet our needs and the scaleability - grows with your organization! Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

Some of the UI is a bit outdated and navigation could be smoother - less clicks/confirmations. Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

Ensures our data is in one spot, easily accessible, correct, and we can report in real time Review collected by and hosted on G2.com.

Response from Alexandra Fischer of UKG Pro

Thanks so much for the review, Jaspreet!

FS
Maintenance Technician
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about UKG Pro?

It's a very nice app, easy to usethat is very important in HR app. Review collected by and hosted on G2.com.

What do you dislike about UKG Pro?

A year ago was difficult to access, we lost conexion but they fix that problem Review collected by and hosted on G2.com.

What problems is UKG Pro solving and how is that benefiting you?

They have a better connection, the app is much better now Review collected by and hosted on G2.com.